Ross Center For Nursing And Rehabilitation in Brentwood, NY

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Ross Center For Nursing And Rehabilitation in Brentwood, NY

839 Suffolk Avenue, Brentwood, NY 11717

For more information about senior living options: (844) 490-3973

4.8 from 102 reviews
5 stars
91
4 stars
6
3 stars
3
2 stars
0
1 stars
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Skilled Nursing Facility

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    Overall Review of Ross Center For Nursing And Rehabilitation

    Pros

    • pro The facility was clean, smelled pleasant, and had a calm vibe.
    • pro The staff were compassionate and caring, especially the physical therapist.
    • pro They provide excellent care with empathy at every level, and the nursing and therapy staff are outstanding.
    • pro The staff are super friendly and welcoming.
    • pro The facility is clean, with respectful staff and a great location.
    • pro The staff are polite and the environment is clean; it feels like a new home for patients in need.
    • pro The place is awesome, with residents enjoying the activities and the attentive staff.
    • pro The aides provide good care to residents, and the staff are appreciated.
    • pro The staff were extremely helpful, answered all questions, and the facility was clean.
    • pro Grandma loves the staff.
    • pro The staff are very caring, and the care provided is commendable.
    • pro The facility is excellent with very professional staff.

    Cons

    • pro One reviewer warned that bringing a family member to this facility is a big NO and called it a bad facility.
    • pro Another reviewer stated that the staff are the worst and that their father died after staying there, urging others not to bring loved ones.
    • pro There were complaints about poor-tasting food, chipped furniture, and some nurses with bad attitudes.
    • pro A reviewer described severe neglect: the patient became bed-ridden, lost weight, transportation was poorly arranged, rooms were not ventilated well, and bugs were present.
    • pro Meals were swapped between residents on multiple occasions.
    • pro Night staff were often on their cellphones and not trained properly.
    • pro Family members were asked to provide supplies and assist with changing a stoma bag.

    Review

    Ross Center For Nursing And Rehabilitation in Brentwood is best suited for families seeking a warm, hands-on rehab-centric environment where compassionate, attentive staff deliver patient-focused care and robust therapy services. The community earns top-tier marks for cleanliness, a calm ambiance, and a staff culture described as empathetic at every level. Reviewers repeatedly point to the rehabilitation program as a core strength, with physical and occupational therapy teams that combine skill with genuine concern for progress and independence. The administration's visibility and willingness to engage families also stands out, helping relatives feel welcomed and informed. For purpose-driven post-acute care - stroke recovery, cardiac events, or general rehabilitation before returning home - Ross Center consistently proves its value through tangible results and a homelike atmosphere.

    Some families may want to consider alternatives if modernization or campus polish is nonnegotiable. Ross Center is often described as clean and functional rather than brand-new or high-end, and a few reviews flag layout or safety nuances that come with older facilities (for example, instances where residents can wander into other rooms or where patients' daily routines require active family advocacy). For those who prioritize an ultra-modern aesthetic, advanced security features, or highly regimented, highly predictable operations, other nearby campuses with newer construction and more rigid infrastructure may feel like a better fit. The same caveat applies to families with specific dietary or medical-transport sensitivities that demand tightly coordinated systems across shifts.

    On the upside, the key pros - exceptional nursing and therapy teams, authentic empathy, and constant staff engagement - tend to offset the more imperfect aspects of the milieu. Families repeatedly credit the nurses and therapists with not only clinical competence but heartfelt care that keeps residents comfortable and motivated. The rehab team earns praise for driving meaningful gains, sometimes enabling patients to go home sooner than anticipated. Cleanliness, pleasant interactions at the front desk, and an atmosphere that feels like a supportive community contribute to a sense of safety and belonging. When a family member is facing recovery, these strengths translate into real, observable progress and a trusted partnership with the care team.

    Another unifying thread is ownership-level involvement and open communication. Several reviews name specific leaders who make rounds, answer questions, and coordinate logistics with families - an element that reduces uncertainty during a stressful transition. The social work and discharge planning teams are highlighted for resourcefulness and clarity, helping families navigate insurance, scheduling, and post-acute planning. Taken together, these operational strengths provide a framework where excellent rehab outcomes - and the daily well-being of residents - receive sustained attention, not just episodic care at critical moments.

    There are credible caveats worth weighing. A minority of reviews recount serious dissatisfaction - issues around clinical judgment, transportation coordination, and environmental maintenance - but these voices are outweighed by overwhelming praise for staff warmth and competency. Food quality and consistency surface as a concern in a few accounts, and one review describes pests and ventilation problems alongside broader service gaps. Another family warns that a facility with older infrastructure may expose residents to more day-to-day irritants, requiring proactive family involvement to keep care aligned with expectations. While not universal, these warnings underscore the importance of direct observation, asking pointed questions about daily routines, and meeting the caregiving team in person before deciding.

    In the end, Ross Center excels where families prioritize engaged caregiving, strong rehab outcomes, and a sense of communal care. The pros - compassionate nursing, effective therapy, clean and welcoming spaces, and hands-on leadership - almost always offset the cons for those focused on recovery and ongoing daily support. For families that insist on a modern skyline or ironclad, 24/7 procedural uniformity, alternatives may be the smarter choice. For others, the decision hinges on the ability to visit regularly, advocate actively, and leverage the transparent leadership that characterizes this community. Visitors should schedule time to meet with the director, speak with rehab staff, review meal options, and assess how the security and layout align with the loved one's needs. Ross Center can be a home run for the right family, provided expectations are aligned with the facility's proven strengths and acknowledged limitations.

    Features

    Housing

    • 135 resident community capacity 135 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Long Island - MacArthur (7 miles away) Long Island - MacArthur (7 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Ross Center for Nursing and Rehabilitation in Brentwood, NY, offers a wide range of amenities and care services for its residents. This assisted living community provides a comfortable and inviting environment that promotes independence and well-being.

    Residents can enjoy the convenience of having a beauty salon on-site, allowing them to maintain their personal grooming routines. The availability of cable or satellite TV ensures entertainment options are readily accessible. Community-operated transportation is provided for residents who may need assistance getting to appointments or running errands.

    For those who wish to stay connected with technology, the computer center offers access to computers and the internet. The dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by the staff. There is also a kitchenette available for residents who prefer to prepare their own meals.

    The Ross Center understands the importance of physical fitness and offers a fitness room where residents can engage in exercise programs tailored to their needs. The fully furnished gaming room provides opportunities for recreation and socialization, while the small library encourages reading and learning. Outdoor spaces such as gardens allow residents to enjoy fresh air and nature.

    The care services at the Ross Center ensure that residents feel safe and supported throughout their daily lives. A 24-hour call system is in place for any emergencies or assistance needed. Trained staff provide 24-hour supervision, offering peace of mind to both residents and their families.

    Assistance with activities of daily living, such as bathing, dressing, and transfers, is readily available for those who require it. Medication management ensures that medications are taken correctly and on time. Special dietary restrictions are accommodated, including diabetes diets.

    The community emphasizes mental wellness through its mental wellness program, providing support and resources to promote emotional well-being. Transportation arrangements can be made for non-medical needs as well as transportation to doctors' appointments.

    Residents have access to a wellness center where they can participate in various health-related activities. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with loved ones and engage in online activities.

    In addition to the amenities and care services, the Ross Center is conveniently located near various amenities and services. Cafes, parks, pharmacies, physicians, restaurants, transportation options, and theaters are all easily accessible to residents.

    Overall, the Ross Center for Nursing and Rehabilitation offers a comprehensive assisted living experience where residents can enjoy a comfortable lifestyle while receiving the support they need.

    Nearby Places of Interest

    Pharmacies

    • Brentwood Pharmacy (0.3 miles)
    • Walgreens (1 miles)
    • CVS Pharmacy (2.2 miles)
    • CVS Pharmacy (3 miles)
    • Walgreens (3.6 miles)
    • CVS Pharmacy (3.9 miles)
    • CVS Pharmacy (3.9 miles)

    Parks

    • Brentwood State Park (1.4 miles)
    • The College Woods Park (2 miles)
    • Bayard Cutting Arboretum (5.3 miles)
    • Heckscher State Park (6.7 miles)
    • Sunken Meadow State Park (7.2 miles)
    • The Dog Park (7.3 miles)
    • Argyle Lake Park (7.5 miles)

    Physicians

    • Suffolk Medical Center (1.9 miles)
    • Fastenberg, David Long Island Vitreoretinal Consultants Pc (1.9 miles)
    • Doc Care (2.6 miles)
    • ENT and Allergy Associates (3.2 miles)
    • Memorial Sloan Kettering Skin Cancer Center (3.2 miles)
    • Memorial Sloan Kettering Cancer Center Commack (3.3 miles)
    • Northwell Heath Family Medicine (3.3 miles)

    Restaurants

    • McDonald's (2 miles)
    • Out of the Park Burgers (2.3 miles)
    • The Brewer's Collective (2.9 miles)
    • Olive Garden (3.2 miles)
    • Chick-Fil-A (3.2 miles)
    • Dave & Buster's (3.6 miles)
    • Grace Deli (3.8 miles)

    Transportation

    • Deer Park Station Lirr (2.9 miles)
    • Mid Island Air Service (7.1 miles)
    • Lirr - Babylon Station (7.2 miles)
    • LIRR - Ronkonkoma Station (7.3 miles)
    • Baggage Claim (7.5 miles)
    • Long Island MacArthur Airport (ISP) (7.6 miles)
    • TSA Security Check Point (7.6 miles)

    Cafes

    • Starbucks (3.2 miles)
    • Starbucks (3.8 miles)
    • Starbucks (3.9 miles)
    • Starbucks (4.6 miles)
    • Starbucks (4.7 miles)
    • Nesconset Bagel Cafe (6 miles)
    • Starbucks (6.9 miles)

    Theaters

    • Regal Deer Park & IMAX (3.6 miles)
    • AMC DINE-IN Huntington Square 12 (5.5 miles)

    Hospitals

    • St Catherine of Siena Medical Center (6 miles)

    Frequently Asked Questions

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