Ross Center For Nursing And Rehabilitation

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Ross Center For Nursing And Rehabilitation

839 Suffolk Avenue, Brentwood, NY 11717

For more information about senior living options: (844) 490-3973

3 from 2 reviews
Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The rehab team at Ross Center for Health & Rehabilitation is praised for their hard work and effectiveness in helping patients, as evidenced by a family member who had his uncle walking comfortably in just a few weeks.
    • pro Recent renovations at Ross Center have improved the environment, contributing to an overall positive experience for families and their loved ones.
    • pro The nursing staff at Ross Center is commended for their attentive care and support, addressing the needs of both patients and families effectively.
    • pro Families express gratitude towards the entire Ross team for the quality of care provided to their loved ones during rehabilitation.

    Cons

    • pro The treatment at the nursing center has led to significant weight loss and a deteriorating condition for the patient.
    • pro Complaints to staff yield nothing but apologies, with no actual improvements made.
    • pro Appointments are frequently delayed due to poor planning for transportation, causing family members to miss work.
    • pro The facility is not well-ventilated and has issues with bugs and roaches in the rooms.
    • pro Night staff appear inattentive, spending time on their cell phones instead of caring for patients.
    • pro Supplies for patient care are insufficient, requiring families to bring their own supplies and assist with basic needs like changing stoma bags.
    • pro Many families have relocated their loved ones due to dissatisfaction with the nursing center's care.

    Review

    In navigating the landscape of healthcare facilities, experiences can vary drastically, as highlighted by two contrasting reviews regarding nursing centers in Islip, particularly focusing on patient care and overall treatment. One review presents a sobering account of a family’s distressing experience with a specific facility where their loved one received post-operative care following ileostomy surgery. In stark contrast, another review lauds the positive transformation experienced by a family member at the Ross Center for Health & Rehabilitation, illustrating how effective rehabilitation can significantly impact recovery.

    The first reviewer describes a deeply troubling scenario involving their father's admission to a nursing center intended for recuperation after major surgery. Unfortunately, rather than facilitating recovery, the environment has contributed to significant health declines. The reviewer notes that since their father's admission, he has become bed-ridden and has lost substantial weight while experiencing serious nervous system issues. Despite repeated complaints directed at numerous staff members—from nurses to the facility's director—little to no improvement has been observed. Apologies offered by staff have proven insufficient in addressing the myriad of concerns raised by the family.

    Transportation woes further exacerbate the situation; appointments with doctors are frequently postponed due to improper planning and logistical failures within the facility. As an illustration of this mismanagement, family members have had to take time off work repeatedly just to accompany their father to medical appointments—only to discover last-minute that these have been rescheduled or that proper transportation was not arranged. Such systemic issues raise serious questions about not only operational efficiency but also whether patient needs are truly prioritized.

    Moreover, conditions at this nursing center appear alarming on multiple fronts. The reviewer reports poor room ventilation and pest sightings, including bugs and roaches—an unsanitary situation that is wholly unacceptable for any healthcare facility. Additionally, observations regarding nighttime staff behavior suggest an alarming lack of vigilance: nursing personnel reportedly spend excessive amounts of time on personal cell phones instead of attending to patients’ needs or ensuring their safety and wellbeing.

    Compounding these complicit concerns is an inadequate provision of medical supplies for patients like the reviewer’s father. Families are often left scrambling to bring additional materials from home or even assist in critical care tasks such as changing stoma bags—a responsibility traditionally managed by trained medical personnel within such facilities. This practice raises ethical questions about patient care standards and reflects poorly on management oversight within the nursing center.

    In striking contrast stands the Ross Center for Health & Rehabilitation, which was lauded by another reviewer who described their uncle’s impressive recovery journey facilitated by an exceptional rehab team. This individual's experience underscores how dedicated professionals can make all the difference in enhancing quality of life during recovery periods after health setbacks. The reviewer highlights improvements made through recent renovations that contribute positively to both aesthetics and functionality within the facility.

    The supportive environment provided by Ross Center was reflected in how attentively they addressed family needs alongside those of their uncle. The well-coordinated efforts from nursing staff contributed directly to his successful rehabilitation outcome—evidence that diligence and compassion from healthcare workers translate into tangible progress for patients undergoing challenging recoveries.

    Ultimately, these two divergent experiences paint a broader picture of what families can encounter when seeking appropriate care for loved ones in need of specialized help following surgeries or health complications. While one narrative reveals distressing neglect within one particular center—a situation eliciting community concern—the other shines brightly with hope and gratitude towards those making genuine strides toward improving lives through diligent rehabilitation services at Ross Center for Health & Rehabilitation. Navigating these options underscores an imperative: families must advocate fiercely for their loved ones' welfare while remaining vigilant about healthcare standards across facilities they consider entrusting with their most cherished relationships.

    Features

    Housing

    • 135 resident community capacity 135 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Description

    The Ross Center for Nursing and Rehabilitation in Brentwood, NY, offers a wide range of amenities and care services for its residents. This assisted living community provides a comfortable and inviting environment that promotes independence and well-being.

    Residents can enjoy the convenience of having a beauty salon on-site, allowing them to maintain their personal grooming routines. The availability of cable or satellite TV ensures entertainment options are readily accessible. Community-operated transportation is provided for residents who may need assistance getting to appointments or running errands.

    For those who wish to stay connected with technology, the computer center offers access to computers and the internet. The dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by the staff. There is also a kitchenette available for residents who prefer to prepare their own meals.

    The Ross Center understands the importance of physical fitness and offers a fitness room where residents can engage in exercise programs tailored to their needs. The fully furnished gaming room provides opportunities for recreation and socialization, while the small library encourages reading and learning. Outdoor spaces such as gardens allow residents to enjoy fresh air and nature.

    The care services at the Ross Center ensure that residents feel safe and supported throughout their daily lives. A 24-hour call system is in place for any emergencies or assistance needed. Trained staff provide 24-hour supervision, offering peace of mind to both residents and their families.

    Assistance with activities of daily living, such as bathing, dressing, and transfers, is readily available for those who require it. Medication management ensures that medications are taken correctly and on time. Special dietary restrictions are accommodated, including diabetes diets.

    The community emphasizes mental wellness through its mental wellness program, providing support and resources to promote emotional well-being. Transportation arrangements can be made for non-medical needs as well as transportation to doctors' appointments.

    Residents have access to a wellness center where they can participate in various health-related activities. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with loved ones and engage in online activities.

    In addition to the amenities and care services, the Ross Center is conveniently located near various amenities and services. Cafes, parks, pharmacies, physicians, restaurants, transportation options, and theaters are all easily accessible to residents.

    Overall, the Ross Center for Nursing and Rehabilitation offers a comprehensive assisted living experience where residents can enjoy a comfortable lifestyle while receiving the support they need.

    Nearby Places of Interest

    Pharmacies

    • Brentwood Pharmacy (0.3 miles)
    • Walgreens (1 miles)
    • CVS Pharmacy (2.2 miles)
    • CVS Pharmacy (3 miles)
    • Walgreens (3.6 miles)
    • CVS Pharmacy (3.9 miles)
    • CVS Pharmacy (3.9 miles)

    Parks

    • Brentwood State Park (1.4 miles)
    • The College Woods Park (2 miles)
    • Bayard Cutting Arboretum (5.3 miles)
    • Heckscher State Park (6.7 miles)
    • Sunken Meadow State Park (7.2 miles)
    • The Dog Park (7.3 miles)
    • Argyle Lake Park (7.5 miles)

    Physicians

    • Suffolk Medical Center (1.9 miles)
    • Fastenberg, David Long Island Vitreoretinal Consultants Pc (1.9 miles)
    • Doc Care (2.6 miles)
    • ENT and Allergy Associates (3.2 miles)
    • Memorial Sloan Kettering Skin Cancer Center (3.2 miles)
    • Memorial Sloan Kettering Cancer Center Commack (3.3 miles)
    • Northwell Heath Family Medicine (3.3 miles)

    Restaurants

    • McDonald's (2 miles)
    • Out of the Park Burgers (2.3 miles)
    • The Brewer's Collective (2.9 miles)
    • Olive Garden (3.2 miles)
    • Chick-Fil-A (3.2 miles)
    • Dave & Buster's (3.6 miles)
    • Grace Deli (3.8 miles)

    Transportation

    • Deer Park Station Lirr (2.9 miles)
    • Mid Island Air Service (7.1 miles)
    • Lirr - Babylon Station (7.2 miles)
    • LIRR - Ronkonkoma Station (7.3 miles)
    • Baggage Claim (7.5 miles)
    • Long Island MacArthur Airport (ISP) (7.6 miles)
    • TSA Security Check Point (7.6 miles)

    Cafes

    • Starbucks (3.2 miles)
    • Starbucks (3.8 miles)
    • Starbucks (3.9 miles)
    • Starbucks (4.6 miles)
    • Starbucks (4.7 miles)
    • Nesconset Bagel Cafe (6 miles)
    • Starbucks (6.9 miles)

    Theaters

    • Regal Deer Park & IMAX (3.6 miles)
    • AMC DINE-IN Huntington Square 12 (5.5 miles)

    Hospitals

    • St Catherine of Siena Medical Center (6 miles)

    Frequently Asked Questions

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