Bayada Home Health Care- Garden City

Pros

• The company is consistently praised for reliability and compassionate care.
• The office is highly communicative, providing regular updates and support.
• Bayada's aides are skilled, compassionate, and often regarded as family by clients.
• Cynthia, Virginia, and other seasoned aides are trusted and dependable.
• Cedric Gordon is punctual, professional, and a valued asset to the team.
• Hema Persaud is helpful, anticipates needs, and has a positive presence at home.
• Faleeza and Lissette are noted for phenomenal and high-quality caregiving.
• Nichole, the case manager, is efficient and responsive during emergencies.
• The staff's friendly, caring demeanor helps families feel at ease.
• The agency addresses issues promptly and professionally, with timely follow-up.
• The service delivers flexible care plans that adapt as clients' living arrangements change.
• Families frequently express gratitude and would recommend Bayada to others.

Cons

• The agency could not provide a driver on weekdays at the present time.
• The service is described as being a little more expensive than other options.

Review

Bayada Assistive Care's Garden City office has earned an abundance of praise from families who rely on their services to care for loved ones at home and in various living arrangements. Across more than eight years of repeatedly positive experiences, caregivers, office staff, and case managers are described as dependable, compassionate, and deeply invested in the well-being of their clients. Families highlight consistency, warmth, and professional excellence as hallmarks of the care they receive, turning what can be a stressful process into a reassuring partnership.

One recurring theme is the company's remarkable responsiveness and reliability, especially in urgent situations. One reviewer recounted calling on a Saturday during a holiday weekend and receiving a caregiver in the hospitalized father's room within four hours, a level of speed that stood in stark contrast to other agencies that did not answer the phone at all. This immediacy is complemented by an ongoing, proactive line of communication from the office, with caregivers and coordinators checking in "almost daily" to ensure that everything is going smoothly and that any issues are addressed promptly. The combination of rapid placement and steady, open communication provides a sense of security that keeps families at ease during difficult times.

Care goes beyond simply meeting needs; it often becomes a relationship built on trust and familiarity. In several testimonials, caregivers have become like family to the clients they support. A mother with a long arc of health changes - from Multiple Sclerosis to a wrist fracture, then to Parkinson's disease - has received care from skilled and compassionate aides who have remained steadfast over more than three years. Specific names stand out, such as Cynthia, who has remained by her side through changing living situations, and Virginia, Loudy, and Onyx, who continue to support her day-to-day. The consistency of these relationships is described as a "deal breaker" when it comes to keeping the same caregiver, underscoring how deeply families value trust, continuity, and the familiar presence of a caregiver they can rely on.

Individual caregivers receive high praise for their professionalism and personal touch. Cedric Gordon, who has cared for a husband for almost three years, is highlighted for his respect, punctuality, and careful handling of the client as he starts his day in his wheelchair. The sentiment - that Cedric is an asset to Bayada and to the family - speaks to the broader appreciation for aides who not only perform tasks but also embody courtesy, empathy, and reliable judgment. Across the board, reviewers repeatedly emphasize caregivers' ability to anticipate needs, maintain patient dignity, and create an atmosphere of safety and calm in the home.

Beyond individual caregivers, the broader team at Garden City - including Hema Persaud, Faleeza, Lissette, and others - receives warmth for their responsiveness and dedication. One client notes that Hema is a "pleasant presence" who has learned the family and their routines, while another mentions Faleeza and Lissette as exceptionally capable in meeting her stepfather's needs. The sense of being cared for extends to the personal relationships built with the caregivers, as well as the families' appreciation for staff who go the extra mile and demonstrate genuine concern for their loved ones' comfort and safety.

Office staff and management are repeatedly praised for their professionalism, accessibility, and problem-solving finesse. A reviewer describes the office as "very professional and caring," with a manager who is understanding and committed to finding the best plan for an aunt's needs. The nurse and aide who visited the home to develop a care plan are remembered for their initiative and effectiveness in getting the necessary arrangements in place. In many accounts, the office team is credited with making families feel heard and supported, responding quickly to emergencies, answering questions, and coordinating care with clarity and compassion.

Cost considerations are acknowledged, with some reviewers noting that Bayada Nurses may be a little more expensive than other options, but also asserting that the quality of service more than justifies the price. They emphasize that the higher cost is linked to rigorous screening of personnel, their experience (with most staff having at least a year of training before hire), and the overall level of professionalism that translates into better outcomes and less worry for families. The recurring message is that the investment in Bayada is matched by tangible peace of mind, reliable care, and the assurance that loved ones receive attentive, respectful, and skilled support.

Overall, the Garden City office is celebrated as a reliable, caring, and comprehensive care partner. Families express deep gratitude for the staff's dedication, the caregivers' ability to foster trust and stability in daily routines, and the office's commitment to responsive and effective service. The consensus is clear: Bayada Assistive Care in Garden City consistently delivers quality care that helps clients live with dignity at home, supported by a team that feels like an extended family. The sentiment across numerous testimonials is one of heartfelt appreciation and lasting confidence in the caregivers and the professionals who coordinate their work.

Located in Garden City, New York, this area offers a variety of amenities for seniors looking for a convenient and vibrant community. With several well-known restaurants such as Shake Shack, Grand Lux Cafe, and The Cheesecake Factory within close proximity, residents can enjoy dining out with friends and family. For entertainment options, there are theaters like AMC Roosevelt Field 8 nearby for movie lovers. Access to pharmacies like Walgreens and CVS Pharmacy ensures easy access to healthcare necessities. Transportation is also convenient with multiple Long Island Rail Road stations within a few miles, making it easy for seniors to get around. Additionally, there are reputable physicians' offices and hospitals nearby for medical needs. For relaxation and outdoor activities, parks like Eisenhower Park and Hempstead Lake State Park offer green spaces to enjoy nature. Overall, this area provides a mix of convenience, entertainment, and healthcare services for seniors looking to live in a bustling yet accessible neighborhood.

Restaurants

• Shake Shack (0.2 miles)
• Grand Lux Cafe (0.4 miles)
• Vincent's Clam Bar (0.5 miles)
• The Cheesecake Factory (0.7 miles)
• Dave & Buster's (0.8 miles)
• Chick-Fil-A (0.9 miles)
• Marriott Concierge Lounge (1.5 miles)

Theaters

• AMC Roosevelt Field 8 (0.5 miles)
• Regal Westbury Imax & RPX (3.7 miles)
• AMC DINE-IN Levittown 1 (5.5 miles)

Pharmacies

• Walgreens (0.9 miles)
• Rite Aid (1.5 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.8 miles)

Transportation

• LIRR - Westbury Station (1.4 miles)
• LIRR New Hyde Park Station (4 miles)
• LIRR - Hicksville Station (4.5 miles)
• LIRR - Floral Park Station (5.3 miles)
• LIRR - Rockville Centre Station (6.1 miles)
• LIRR - Merrick Station (6.1 miles)
• LIRR - Manhasset Station (6.2 miles)

Physicians

• Winthrop Professional Building (1.8 miles)
• 2 Pro Health Plaza (4.6 miles)
• Caring Pediatric Associates (5.1 miles)
• Central Nassau Guidance (5.7 miles)
• Long Island Pediatrics (6.1 miles)
• South Nassau Communities Hospital (6.3 miles)
• North Shore Gastroenterology Associates PC (6.7 miles)

Hospitals

• Winthrop University Hospital (1.9 miles)
• Winthrop University Hospital New Life Center (1.9 miles)
• Nassau University Medical Center (3 miles)
• Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (5.4 miles)
• St Francis Hospital (5.5 miles)
• Kaur Rupinder P Do South Nassau Family Medicine Oceanside (6.3 miles)

Places of Worship

• Community Church of East Williston (2 miles)
• Merrick Jewish Center (6.6 miles)

Parks

• Eisenhower Park (2.4 miles)
• Coes Neck Park (4.2 miles)
• Hempstead Lake State Park (4.7 miles)
• Newbridge Road Park (7.1 miles)
• Allenwood Park (7.2 miles)

Cafes

• Starbucks (3.9 miles)
• Starbucks (4.3 miles)
• Starbucks (5.1 miles)
• Starbucks (6.3 miles)
• Mongo's Coffee (6.5 miles)
• Starbucks (6.6 miles)
• Starbucks (6.6 miles)