Companions Plus Inc

Pros

• The family is very satisfied with the home health aide provided, noting her friendliness and encouragement towards their loved one.
• Companions Plus delivered compassionate and capable caregivers on short notice, exceeding family expectations.
• The caregivers have been described as professional and compassionate, significantly improving the quality of life for the elderly client.
• Companions Plus effectively addressed staffing changes by quickly finding suitable replacements that met the client's needs.
• Families appreciate the thorough assessment of their loved ones' needs and the matching of caregivers to ensure compatibility.
• The agency is praised for its courteous and efficient service, making the process stress-free for families seeking assistance.
• Clients feel relieved and pleased with the consistency of care provided by experienced aides familiar with specific medical conditions like Parkinson's and dementia.
• Overall experiences indicate high satisfaction with communication from both management and caregivers throughout their time with Companions Plus.

Cons

• The companion that came in to help was very nice, but my mother felt she didn't need the help, so they ended up canceling the services.
• While the service was pleasant overall, there were instances where caregivers were misinformed about the level of care needed for clients.
• Although Companions Plus responded quickly and provided caregivers, there was initial confusion regarding the specific care requirements for some clients.
• The replacement caregiver experience varied, leading to concerns about consistency in care when primary aides were unavailable.
• There was a situation where one aide had to be replaced due to maternity leave, which could have been disruptive to the care routine.

Review

Companions Plus has garnered a remarkable reputation for providing exceptional home health aide services, consistently exceeding the expectations of families in need. Many clients express their satisfaction with the aides assigned to them, highlighting their professionalism and compassion towards the patients they care for. One reviewer specifically notes how grateful they are for an aide who assists their wife with essential daily tasks such as showering or bed baths, feeding, and using the toilet. This aide not only performs physical care but also brings a friendly demeanor that encourages cooperation from the patient, creating a nurturing environment for both the individual receiving care and their family.

The agency's responsiveness is another point of praise among clients. Multiple reviewers pointed out that Companions Plus managed to provide services on very short notice, even during challenging times. One family shared that they experienced a seamless transition when their original caregiver went on maternity leave; the team quickly found a capable replacement who understood their needs perfectly. Another client expressed relief at being able to secure assistance for their husband in dealing with Parkinson’s disease while ensuring continuity of care by suggesting more manageable 12-hour shifts with just two caregivers instead of multiple aides.

Clients have also noted how thoughtful and collaborative Companions Plus staff members have been when faced with unique challenges. In one instance where an aide came unprepared due to miscommunication about the level of care required for a patient, Companions Plus proactively sent a nurse to clarify the situation and ensure proper adherence to a tailored care plan. This not only underscores their commitment to quality service but also highlights their dedication to fostering effective communication between caregivers and families.

Families find great comfort in knowing that their loved ones are cared for by kindhearted individuals who aim to enrich these patients’ lives. Reviewers mention how caregivers take extra steps — such as providing spa treatments or simply engaging in conversation — which contribute positively to the emotional well-being of those under their supervision. Such gestures help ease concerns family members often harbor about strangers caring for vulnerable loved ones; indeed, many reviewers expressed that initial concerns faded once they witnessed firsthand the compassion displayed by the aides.

Moreover, clients appreciate how accommodating Companions Plus has been throughout various stages of applying for services—from inquiries over phone calls through management follow-ups—displaying attentiveness and respect at every turn. One customer specifically remarked on how helpful and courteous everyone was during interactions, noting even positive experiences during cancellations or adjustments to service plans. This level of customer service builds trust and rapport in what can be an emotionally charged process involving caregiving decisions.

Finally, it becomes evident through these reviews that Companions Plus is not merely focused on completing tasks but rather on enhancing the overall quality of life for individuals needing help and support in familiar surroundings. Families unanimously recommend this agency based on personal experiences that highlight reliability, empathy, expertise in handling specific health conditions like dementia or Parkinson’s disease with sensitivity, and efficient communication channels among all parties involved. Overall, Companions Plus stands out as a beacon of hope for families seeking compassionate home health aids capable of making challenging situations more bearable while providing exemplary service tailored to individual needs.

This part of Westbury, New York, offers a convenient and diverse range of amenities for senior living. The area is well-connected with several LIRR stations nearby, making transportation easily accessible. There are multiple pharmacies, hospitals, and physicians' offices in close proximity, ensuring access to medical care. Additionally, there are plenty of dining options, including popular chains like Chick-Fil-A and The Cheesecake Factory. The neighborhood also boasts parks for outdoor recreation and places of worship for spiritual needs. Overall, this area provides a comfortable and convenient environment for seniors looking to settle down.

Transportation

• LIRR - Westbury Station (0.3 miles)
• LIRR - Hicksville Station (3.4 miles)
• LIRR New Hyde Park Station (5.2 miles)
• LIRR - Bethpage Station (5.6 miles)
• LIRR - Merrick Station (6.2 miles)
• LIRR - Floral Park Station (6.4 miles)
• LIRR - Bellmore Station (6.5 miles)

Pharmacies

• Walgreens (0.3 miles)
• Rite Aid (0.5 miles)
• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.2 miles)

Restaurants

• Chick-Fil-A (0.3 miles)
• Dave & Buster's (0.5 miles)
• The Cheesecake Factory (0.5 miles)
• Shake Shack (1.1 miles)
• Vincent's Clam Bar (1.4 miles)
• Grand Lux Cafe (1.6 miles)
• Marriott Concierge Lounge (1.8 miles)

Theaters

• AMC Roosevelt Field 8 (1.5 miles)
• Regal Westbury Imax & RPX (2.6 miles)
• AMC DINE-IN Levittown 1 (4.7 miles)

Parks

• Eisenhower Park (2.1 miles)
• Coes Neck Park (4.9 miles)
• Hempstead Lake State Park (5.7 miles)
• Bethpage State Park (6.8 miles)
• Tad Lane Park (7.1 miles)
• Newbridge Road Park (7.2 miles)
• Newbridge Dog Park (7.4 miles)

Hospitals

• Nassau University Medical Center (2.4 miles)
• Winthrop University Hospital (3 miles)
• Winthrop University Hospital New Life Center (3 miles)
• St Francis Hospital (5.7 miles)
• Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (6.3 miles)
• Kaur Rupinder P Do South Nassau Family Medicine Oceanside (7.2 miles)

Places of Worship

• Community Church of East Williston (2.6 miles)
• Merrick Jewish Center (6.7 miles)

Physicians

• Winthrop Professional Building (2.8 miles)
• Caring Pediatric Associates (4.2 miles)
• Central Nassau Guidance (4.6 miles)
• 2 Pro Health Plaza (5.5 miles)
• Long Island Pediatrics (6.9 miles)
• Plainview Medical Group PC (7.1 miles)
• South Nassau Communities Hospital (7.1 miles)

Cafes

• Starbucks (3.2 miles)
• Starbucks (3.9 miles)
• Starbucks (5.1 miles)
• Starbucks (5.2 miles)
• Mongo's Coffee (5.3 miles)
• Starbucks (5.7 miles)
• Panera Bread (6.5 miles)