Caring People Home Healthcare

Cons

• The reviewer describes the company as putrid.
• One aid never showed up.
• Another aid arrived hours late.
• There was no notice and calls were not returned.
• The service is unreliable.
• The reviewer would have given no stars, but one is the minimum.

Review

There's not enough character space to describe how putrid this company is. The opening line of the complaint cuts straight to the heart of the matter, signaling a level of dissatisfaction that feels almost volcanic in its clarity. What follows reads as a cumulative indictment - one that feels less like a routine critique and more like a wake-up call about a service that consistently fails to meet even the most basic expectations. The sense conveyed is not simply that a mistake happened once, but that a pattern of neglect and poor communication has become the norm.

The most glaring issue centers on the people sent to perform the service. In this account, one aid never showed up at all. The absence of that person - the failure to appear as promised - translates into real consequences: plans are upended, dependents or clients are left without the assistance they were promised, and the day's rhythm is thrown off in a way that is stressful and inefficient. The experience is described with a blunt practicality: days and schedules are disrupted, and the impact of that disruption lingers long after the promise is broken.

Even more troubling is the report of a second aid arriving hours late. The wording highlights not just the lateness, but the sheer scale of the delay - hours can be more than just an inconvenient misalignment; they can mean missed appointments, care gaps, and the erosion of trust. What makes this detail sting is the absence of any meaningful notice ahead of time. There's no heads-up, no forewarning, no proactive communication to help the recipient adjust or seek alternatives. The sense cultivated is that time isn't being respected and that the service cannot be relied upon to honor its commitments.

Compounding these issues is a breakdown in communication. The reviewer notes that calls were not returned, adding a layer of frustration that extends beyond the missed visits themselves. It's one thing to be let down by a schedule; it's another altogether to feel ignored when attempting to get information or resolution. The absence of responsiveness reinforces the impression of unreliability and creates a sense of being stranded in a difficult situation with little support.

All of these elements come together under a single, emphatic descriptor: unreliable. The pattern - missed visits, delayed arrivals, no notice, and unreturned calls - points to a systemic problem rather than a one-off mistake. The emotional weight of this realization is palpable. It's more than mere annoyance; it's a breakdown of basic expectations for a service that people depend on. The reviewer's reaction is blunt and unambiguous: the service fails to deliver, time and again, in ways that matter most to a client in need of dependable support.

In the end, the sentiment is stark: if a rating could be lower than one star, that would be the choice. The reviewer acknowledges that one star is the minimum allowed, but even that tiny rating undersells the magnitude of the dissatisfaction. The final impression left by the account is not just disappointment with a single incident, but a warning about reliability and communication standards. It reads as a cautionary portrait of a company that has, in this experience, demonstrated a persistent inability to meet basic commitments.

Restaurants

• Out of the Park Burgers (0.4 miles)
• McDonald's (1.7 miles)
• Dave & Buster's (2.7 miles)
• McDonald's (3.1 miles)
• Olive Garden (3.3 miles)
• The Brewer's Collective (4 miles)
• Vanderbilt's Wharf (4 miles)

Parks

• The College Woods Park (0.9 miles)
• Bayard Cutting Arboretum (2.8 miles)
• Brentwood State Park (4 miles)
• Heckscher State Park (4.6 miles)
• Sayville Park (6.9 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.6 miles)
• Brentwood Pharmacy (2.8 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.5 miles)

Physicians

• Suffolk Medical Center (1.7 miles)
• Lawrence L Northorn, D.O., PC (2.5 miles)
• Ferguson Family Medicine (2.5 miles)
• ENT and Allergy Associates (3 miles)
• Northwell Heath Family Medicine (3 miles)
• Doc Care (3.6 miles)
• Northwell Health Physician Partners Neurosciences At Bay Shore (3.7 miles)

Cafes

• Starbucks (3.6 miles)
• Starbucks (4.3 miles)
• Starbucks (4.3 miles)
• Nesconset Bagel Cafe (5.2 miles)
• Starbucks (5.8 miles)
• Starbucks (6 miles)
• Starbucks (6.8 miles)

Transportation

• Mid Island Air Service (4.9 miles)
• Deer Park Station Lirr (5.2 miles)
• Baggage Claim (5.4 miles)
• Long Island MacArthur Airport (ISP) (5.4 miles)
• TSA Security Check Point (5.5 miles)
• LIRR - Ronkonkoma Station (5.5 miles)
• Sayville LIRR (6 miles)

Theaters

• Regal Deer Park & IMAX (5.8 miles)
• Regal Ronkonkoma (6.9 miles)

Hospitals

• St Catherine of Siena Medical Center (7.2 miles)