At Home Independent Living, Inc in Camillus, NY

Pros

• At Home Independent Living is excellent to work with, with a team that is caring, compassionate, and wise in helping families care for their elderly loved ones.
• They provide efficient communication and are available to discuss what's best for the loved one's future.
• The team is a gem, bringing positive energy and a willingness to work through unique situations to meet families' needs.
• The staff are responsive and caring, consistently accessible by phone and supportive over time.
• They not only provide aides but become good friends, matching caretakers to individuals and delivering quality care.
• They relieve long-distance families by handling day-to-day care and attending doctors' appointments, aiding recovery.
• The team, including Dean, Ellie, Jonathan, Crystal, and Jennie, is dedicated, professional, and highly recommended.

Cons

• They were having difficulties finding the right people to care for Mom.

Review

This agency is best suited for families seeking a true at?home care partnership - one that treats daily caregiving as a collaborative effort with highly attentive, capable professionals. It works best for seniors who still live at home but need consistent help with routine tasks, monitoring, and care coordination. The strongest fit is for families that value swift caregiver matching, flexible scheduling, and ongoing communication with a team that treats the elder as a person, not a case. Long-distance families, in particular, will appreciate a partner that handles day-to-day issues, attends doctors' visits, and provides timely updates, allowing relatives to feel informed and confident about the care being delivered.

Those who may want to consider alternatives include families seeking a facility-based environment with built-in programming, 24/7 on-site medical oversight, or formal memory care in a brick?and?mortar setting. If the priority is a traditional assisted living campus with structured social activities, on-site meals, and predictable around?the?clock supervision, a different model may be more suitable. Also, while the agency is attentive to caregiver compatibility, some families may prefer to meet a specific caregiver before committing, a possibility highlighted by one director-level conversation in reviews. Finally, residents who need very high levels of skilled nursing care or complex medical management may require a setting with more extensive on-site clinical resources.

The most meaningful positives - exceptional communication, compassionate staff, and reliable continuity - largely offset the few ambiguities that arise in home-based care. Caregivers are described as more than aides; they become trusted companions who help monitor changes, document daily routines, and share updates that keep families connected, even from afar. When a primary caregiver goes on medical leave, replacements arrive quickly with minimal downtime, preserving stability. The ability to tailor caregiver matches to individual personalities and needs is repeatedly cited as a defining strength, reducing friction and fostering a sense of partnership between family, senior, and care team.

The core team behind these outcomes is repeatedly named and positioned as a strength: Dean, Ellie, Kate, and Jennie, supported by Crystal, Jonathan, and others, with leadership that demonstrates dementia?care experience and a hands-on, responsive approach. The culture comes across as warm, practical, and service?oriented - staff members attend memorials, participate in family milestones, and show a willingness to adapt to unique situations. Families report feeling supported by regular, clear communications and by a caring, professional demeanor that makes day?to?day caregiving less stressful. That sense of reliability and personal touch is not incidental; it is the result of deliberate staffing, thoughtful matching, and accessible leadership.

In practical terms, this agency is highly recommended for families who want at?home care that feels individualized, reliable, and emotionally supportive. It shines when the senior needs help maintaining independence at home while preserving dignity, routine, and a collaborative planning approach with family members who may be distant. For those with dementia concerns, the experience and expertise described by leadership and front?line staff provide reassurance that behavior changes and medical coordination will be managed with competence and empathy. The primary caution is to acknowledge that this model centers on home care rather than a campus atmosphere, and potential clients should confirm preference for caregiver interviews and service area coverage before committing. A thoughtful next step is to initiate a direct conversation with the leadership to discuss the elder's specific needs, caregiver?matching preferences, and the logistics of coordinating medical appointments and daily routines.

This part of Camillus, New York offers a variety of amenities and services that may be beneficial for senior living. There are several physicians and hospitals nearby, providing convenient access to medical care. Additionally, there are pharmacies in close proximity for easily obtaining medications. The area also features a selection of parks for leisurely walks and outdoor activities. Several restaurants offer dining options, including familiar chains like Wendy's and McDonald's as well as ethnic cuisine such as Vietnamese and Mexican fare. For those who enjoy cultural or religious activities, there are places of worship within a short distance. Transportation options such as Amtrak and car rental services are available for any necessary travel needs. Overall, this area provides a mix of conveniences and recreational opportunities that may appeal to seniors looking for a comfortable and accessible neighborhood to call home.

Physicians

• Advanced ENT Physicians & Surgeons of CNY PC (0.5 miles)
• Associates For Women Medicine (0.5 miles)
• Immediate Care West (0.5 miles)
• Dr Michael Parker (0.6 miles)
• Pediatric Associates (1.9 miles)
• Onondaga Hearing Services (5.4 miles)
• Oellers, Patrick Retina Vitreous Surgeons of Central New York Pc (7.1 miles)

Hospitals

• Medical Center West (0.5 miles)
• Upstate University Hospital (7.2 miles)
• Specialty Surgery Center Of Cny (7.2 miles)
• Upstate Golisano After Hours Care (7.2 miles)

Parks

• Camillus Erie Canal Park (0.9 miles)
• Scenic Hills Park (1.6 miles)
• Marcellus Park (4.8 miles)
• Long Branch Park (5.8 miles)
• Burnet Park (6 miles)
• Van Buren Park (6.2 miles)
• Onondaga Lake Park (6.5 miles)

Restaurants

• Wendy's (1.6 miles)
• McDonald's (1.7 miles)
• Vietnamese Noodle House (2.1 miles)
• Azteca Mexican Grill (2.1 miles)
• Nestico's Too (3 miles)
• Peter's Polar Parlor (3.4 miles)
• Chipotle Mexican Grill (3.4 miles)

Pharmacies

• Walgreens (1.9 miles)
• Medicine Shoppe (2.1 miles)
• Wegmans (3.9 miles)
• Wegmans (5.7 miles)
• Kinney Drugs (6.4 miles)
• Duck Flats Pharma (6.7 miles)
• Kinney Drugs (7.2 miles)

Places of Worship

• The Vineyard Church (5.2 miles)
• St Elias Orthodox Church (5.3 miles)
• Apostolic Church (5.5 miles)
• St Paul's Lutheran Church (6.7 miles)

Cafes

• Freedom of Espresso (6.5 miles)
• Original Grain (7.7 miles)
• Cafe Kubal (7.7 miles)

Theaters

• Regal Destiny USA IMAX & RPX (6.9 miles)

Transportation

• Amtrak (7.3 miles)
• Enterprise Rent-A-Car (7.3 miles)
• Centro Transit Hub (7.7 miles)