Keepsake Village

Pros

• The staff at Keepsake Village goes above and beyond to ensure residents feel cared for and at home.
• Families appreciate the effective communication and responsiveness of the staff when addressing concerns.
• Residents engage in a variety of daily activities that keep them stimulated and happy.
• Many families find peace of mind knowing their loved ones receive excellent care in a safe environment.
• The facility has beautiful surroundings, including well-maintained gardens that enhance the living experience.
• Families are grateful for the enhanced licensure that allows for long-term care options for residents with dementia.
• Many reviewers commend the transition process into Keepsake Village as smooth and supportive.
• Reviews highlight the dedication of the staff, creating a feeling of community among residents and families alike.

Cons

• The experience at Keepsake Village was frustrating and heartbreaking as the facility could not manage the resident's diabetes and aggression, leading to multiple hospitalizations before passing away.
• The reviewer noted that while the community was kind, they felt that the activities were not suitable for all residents, particularly those who are more active.
• Communication about concerns was only positive for the most part; however, the reviewer mentioned issues with staff dedication over time, leading to inadequate care for their loved one.
• The resident experienced a lack of personal hygiene items and a bed bug infestation during their stay, resulting in dissatisfaction with care quality.
• There are concerns about Keepsake Village having limitations in handling advanced stages of Alzheimer's care, which was not clear during the initial tour.
• The rent/lease contract terms were seen as inflexible, requiring a full month's rent even if a resident passed away at the facility.

Review

The experiences of families and individuals who have utilized the services of Keepsake Village highlight a diverse range of emotions, from profound appreciation to deep disappointment. Many reviews recount positive interactions with the staff and an overall sense that residents receive genuine care. One reviewer noted that their father quickly adapted to his new environment, referring to it as his home, thanks in part to the facility’s focus on enhanced care, which was crucial given his specific needs. This sentiment is echoed by others who emphasize the thoroughness and responsiveness of staff members in addressing questions and concerns, making the transition smoother for both residents and their families.

Several reviewers particularly praised Keepsake for its dedicated nursing staff. The presence of registered nurses was highlighted as a significant factor in choosing this facility over others. Families felt reassured knowing that qualified medical personnel were available to assist with more complex health conditions, such as diabetes management in one case. Activities aimed at keeping residents engaged throughout the day were also mentioned positively; exercise programs appeared beneficial for improving mobility among residents, leading to improved well-being compared to previous facilities.

While many expressed satisfaction with personal experiences at Keepsake Village, some narratives revealed challenges regarding specific needs. A reviewer shared their heart-wrenching experience of placing a loved one there only to discover that the facility struggled with managing more severe cases of dementia and behavioral issues effectively. This led to repeated hospitalizations due to unmet health requirements—a stark contrast against other families' experiences which showed strong operational capabilities and personalized attention at Keepsake.

Communication emerged as a common theme across several reviews; most indicated that they appreciated open dialogue with caregivers about their loved ones’ wellbeing. However, some voiced concerns regarding consistent staffing levels over time. One individual reported that while care started strong initially for their mother, deterioration began as employee retention became problematic—resulting in inadequate attention being provided when it was needed most.

Moreover, financial considerations played a prominent role in how satisfied families felt about their choices. Although many recognized that memory care could be costly, they justified it by noting included amenities and activities not found elsewhere—creating greater value for what they paid. Nonetheless, one review pointed out potential pitfalls concerning rental agreements: strict policies regarding lease cancellations sparked frustration when unexpected circumstances arose, leaving families feeling trapped financially during difficult times.

Finally, it is important to highlight that despite varying experiences—some describing deeply fulfilling stays marked by friendship and community engagement while others faced heartache—the overwhelming consensus leans toward recommending Keepsake Village for those looking for memory care options. From delightful gardens enhancing the living environment to rich activity schedules keeping residents occupied daily, numerous families acknowledged that many elements contribute positively towards ensuring residents feel safe and cared for within these walls. As such organizations strive continually to improve services amidst pressures like staffing shortages or financial constraints reflective of broader industry challenges highlighted in reviews—it remains an evolving landscape seeking balance between compassion-driven caregiving and practical sustainability in senior living solutions.

This part of Liverpool, New York offers a variety of amenities and services that would be beneficial for senior living. There are several physicians and hospitals in close proximity, providing easy access to medical care. Additionally, transportation options such as Amtrak and Enterprise Rent-A-Car can help seniors travel conveniently. The area also offers a selection of restaurants, pharmacies, cafes, and places of worship for recreational and spiritual purposes. Parks like Onondaga Lake Park offer opportunities for outdoor activities and relaxation. Overall, this neighborhood provides a mix of healthcare facilities, dining options, recreational spaces, and community resources that could make it a suitable choice for seniors looking to reside in Liverpool.

Physicians

• Oellers, Patrick Retina Vitreous Surgeons of Central New York Pc (0.3 miles)
• The LASIK Vision Institute (0.8 miles)
• UMC Medical Consultants (0.8 miles)
• Merola Family Dentistry of Liverpool (1.7 miles)
• St Joseph's Hospital Health Center (2.2 miles)
• Heller Kishani H MD-Saint Joseph's Healthcare Network (2.5 miles)
• Family Medicine Associates of Cny PC (2.5 miles)

Hospitals

• Specialty Surgery Center Of Cny (0.3 miles)
• St Joseph's Hospital Health Center (2.4 miles)
• University Hematology/Oncology (3.5 miles)
• Bio Essex & Humanities (3.5 miles)
• Crouse Hospital: Human Resources (3.6 miles)

Transportation

• Amtrak (0.7 miles)
• Enterprise Rent-A-Car (2.3 miles)
• Centro Transit Hub (3.2 miles)

Theaters

• Regal Destiny USA IMAX & RPX (1.1 miles)

Restaurants

• Santangelo's Restaurant (1.1 miles)
• Stella's Diner (1.3 miles)
• Heid's of Liverpool (1.6 miles)
• The Gem (1.9 miles)
• Onondaga Yacht Club (2 miles)
• Burger King (2.2 miles)
• Zebb's Deluxe Grill & Bar (2.2 miles)

Pharmacies

• Kinney Drugs (1.3 miles)
• Walgreens (2.2 miles)
• Wegmans (2.7 miles)
• Walgreens (2.8 miles)
• Gifford & West Pharmacy (3 miles)
• Rite Aid (3.2 miles)
• Walgreens (3.5 miles)

Parks

• Onondaga Lake Park (1.8 miles)
• Clinton Square (2.7 miles)
• Burnet Park (3 miles)

Cafes

• Freedom of Espresso (1.9 miles)
• Original Grain (2.8 miles)
• Cafe Kubal (2.9 miles)

Places of Worship

• St Paul's Lutheran Church (1.9 miles)