4800 Bear Rd, Liverpool, NY 13088
For more information about senior living options: (844) 490-3973
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Elderwood at Liverpool has garnered a mix of reviews from families with loved ones residing in the facility, reflecting both appreciation and concern regarding various aspects of care and living conditions. The facility has received commendations for its attentive staff members, particularly in the case of residents with complex needs such as Alzheimer’s. Families express heartfelt gratitude for the dedication shown by the staff during difficult times, including the challenges posed by COVID-19. One family emphasized how their father-in-law, who is in the advanced stages of Alzheimer’s, continues to be treated with respect and kindness by those who care for him when family members cannot be present. This personal touch from caregivers seems to resonate deeply with families navigating the emotional toll of watching a loved one decline.
Despite these positive experiences, concerns regarding staffing levels have been raised, especially on weekends when wait times for calls or meal deliveries can extend longer than expected. One reviewer noted that their mother is on a special diet, which poses additional challenges as there have been frequent instances where meals delivered do not match her dietary requirements. Although they acknowledged the head of the kitchen's efforts to assist with her dietary needs, consistent issues with incorrect meals being served indicate a troubling lapse in communication or procedure within food services at Elderwood at Liverpool.
While some families report satisfactory living conditions and quality care for their loved ones, there are stark contrasts in individual experiences that paint a more complex picture of life inside Elderwood. For instance, one review highlighted that while certain activities tailored for male residents—such as bocce and horseshoes—are appreciated and contribute positively to their overall experience, other areas remain less impressive. A resident needing assistance with eating was provided reasonable support; however, this does not negate criticisms regarding food quality itself.
Another reviewer offered insights into rehabilitation post-surgery after their mother broke her hip. Despite requiring significant assistance due to her wheelchair dependency, they praised the staff for providing effective support during her recovery process. This account stands alongside criticisms about shared accommodations among residents; such arrangements can lead to challenges in personalized care that may affect comfort levels and dignity.
Furthermore, lapses in cleanliness have been reported by visitors recounting unsatisfactory experiences within common areas of the facility. One visitor described encountering overflowing trash bins during their visit—an alarming sight suggesting inadequate attention to hygiene standards essential in eldercare settings. Additionally, reports from another resident indicated long wait times when calling for assistance; it took over an hour before help arrived after ringing the bell—a serious concern during moments when immediate aid is required.
Overall, these mixed reviews depict Elderwood at Liverpool as a facility committed to delivering compassionate care juxtaposed against operational challenges that impact residents' day-to-day experiences significantly. While many staff members demonstrate remarkable dedication amidst adversity – such as maintaining morale and offering engaging activities – systemic shortcomings like staffing shortages during busy periods or inconsistencies in meal nutrition highlight crucial areas needing improvement. Families grappling with emotions surrounding placement decisions deserve assurance that both quality healthcare and physical environment are prioritized equally—essentials that should underpin any reputable long-term care institution focused on enriching rather than diminishing residents’ lives.
Elderwood at Liverpool in Liverpool, NY is a vibrant assisted living community that offers a convenient and enriching lifestyle for its residents. Located in a peaceful neighborhood, this community provides easy access to various amenities and services.
Residents at Elderwood at Liverpool can enjoy the company of friends or family members at the two nearby cafes, where they can savor delicious meals or grab a refreshing cup of coffee. For those who appreciate spending time outdoors, there are five parks in close proximity where they can take leisurely strolls, have picnics, or simply enjoy the beauty of nature.
Healthcare needs are easily met with the presence of ten pharmacies and nineteen physicians nearby, ensuring that residents have access to medication and medical care whenever necessary. In case of emergencies or more specialized treatments, two hospitals are within reach to provide comprehensive healthcare services.
Indulging in culinary delights is effortless with thirty restaurants located nearby. Residents can choose from a variety of cuisines and dining experiences to suit their tastes and preferences. Additionally, the community offers transportation options for those who wish to explore beyond the immediate vicinity.
For spiritual nourishment and connection, two places of worship are conveniently situated near Elderwood at Liverpool. These places offer a welcoming environment for residents to engage in religious practices and find solace.
Lastly, cultural entertainment is easily accessible with one theater nearby. Residents can enjoy live performances or watch movies on the big screen without having to travel far from their home.
In summary, Elderwood at Liverpool provides a comfortable and engaging lifestyle for its residents by offering numerous amenities and services within close proximity. With an abundance of cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals nearby, this assisted living community ensures that its residents have everything they need for a fulfilling life.
Elderwood at Liverpool is located at 4800 Bear Rd, Liverpool, NY 13088 in Onondaga County, New York
Elderwood at Liverpool on seniors.fyi includes 21 photos including images showing interior, windows, building, bedroom, decor, bathroom, lighting, healthcare, and more.
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