• Interior

    A spacious and modern dining room with neatly arranged tables and chairs.
  • Outdoors

    A rainbow arches over a landscape featuring buildings and trees under a cloudy sky.
  • Decor

    A modern living room with comfortable seating, a large wall-mounted television, and stylish decor.
  • Building

    A view of a brick building with a parking lot containing several cars.
  • Architecture

    A building entrance with landscaped gardens and a clear blue sky.
  • Bedroom

    A clean and modern hospital room with two beds and wall-mounted televisions.
  • Windows

    A well-lit dining area with tables and chairs arranged neatly.
  • Landscaping

    The exterior view of a hospital building with a covered entrance and surrounding greenery.
  • Kitchen

    A modern kitchen with white cabinets and a clean, minimalist design.
  • Artwork

    A modern lobby area featuring two chairs, a side table, and abstract artwork on the wall.
  • Seating Area

    A modern lounge area featuring tables and chairs, with a TV screen and decorative vases on the tables.
  • Bathroom

    A modern, accessible bathtub in a healthcare facility bathroom.
  • Lobby

    A modern office reception area with a central desk and decorative lighting.
  • Appliances

    Modern kitchen with gray cabinets and dining area.

Elderwood at Liverpool

4800 Bear Rd, Liverpool, NY 13088

For more information about senior living options: (844) 490-3973

4.2 from 5 reviews
5 stars
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Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The family is incredibly grateful for the care provided by the staff at Elderwood at Liverpool for their Father-In-Law, especially during challenging times like COVID.
    • pro Residents are treated with respect and care, even in advanced stages of conditions like Alzheimer's.
    • pro The personal care level for residents is commendable, ensuring that individual needs are met effectively.
    • pro There are engaging activities tailored specifically for male residents, which are appreciated by those participating.
    • pro Staff members have been recognized for their terrific assistance, particularly regarding mobility and personal needs during rehabilitation.
    • pro The kitchen staff shows dedication in helping to accommodate special dietary requirements for residents when possible.

    Cons

    • pro There is longer than normal wait times for calls to be answered and meals to be delivered due to weekend staffing issues.
    • pro The kitchen frequently fails to provide the correct meals, despite efforts from the head of the kitchen.
    • pro One resident prefers isolation and does not participate in any activities.
    • pro A visitor found the facility to be filthy, with overflowing garbage in common areas.
    • pro Assistance requests take over an hour to be addressed, indicating a lack of staff availability.

    Review

    Elderwood at Liverpool has garnered a mix of reviews from families with loved ones residing in the facility, reflecting both appreciation and concern regarding various aspects of care and living conditions. The facility has received commendations for its attentive staff members, particularly in the case of residents with complex needs such as Alzheimer’s. Families express heartfelt gratitude for the dedication shown by the staff during difficult times, including the challenges posed by COVID-19. One family emphasized how their father-in-law, who is in the advanced stages of Alzheimer’s, continues to be treated with respect and kindness by those who care for him when family members cannot be present. This personal touch from caregivers seems to resonate deeply with families navigating the emotional toll of watching a loved one decline.

    Despite these positive experiences, concerns regarding staffing levels have been raised, especially on weekends when wait times for calls or meal deliveries can extend longer than expected. One reviewer noted that their mother is on a special diet, which poses additional challenges as there have been frequent instances where meals delivered do not match her dietary requirements. Although they acknowledged the head of the kitchen's efforts to assist with her dietary needs, consistent issues with incorrect meals being served indicate a troubling lapse in communication or procedure within food services at Elderwood at Liverpool.

    While some families report satisfactory living conditions and quality care for their loved ones, there are stark contrasts in individual experiences that paint a more complex picture of life inside Elderwood. For instance, one review highlighted that while certain activities tailored for male residents—such as bocce and horseshoes—are appreciated and contribute positively to their overall experience, other areas remain less impressive. A resident needing assistance with eating was provided reasonable support; however, this does not negate criticisms regarding food quality itself.

    Another reviewer offered insights into rehabilitation post-surgery after their mother broke her hip. Despite requiring significant assistance due to her wheelchair dependency, they praised the staff for providing effective support during her recovery process. This account stands alongside criticisms about shared accommodations among residents; such arrangements can lead to challenges in personalized care that may affect comfort levels and dignity.

    Furthermore, lapses in cleanliness have been reported by visitors recounting unsatisfactory experiences within common areas of the facility. One visitor described encountering overflowing trash bins during their visit—an alarming sight suggesting inadequate attention to hygiene standards essential in eldercare settings. Additionally, reports from another resident indicated long wait times when calling for assistance; it took over an hour before help arrived after ringing the bell—a serious concern during moments when immediate aid is required.

    Overall, these mixed reviews depict Elderwood at Liverpool as a facility committed to delivering compassionate care juxtaposed against operational challenges that impact residents' day-to-day experiences significantly. While many staff members demonstrate remarkable dedication amidst adversity – such as maintaining morale and offering engaging activities – systemic shortcomings like staffing shortages during busy periods or inconsistencies in meal nutrition highlight crucial areas needing improvement. Families grappling with emotions surrounding placement decisions deserve assurance that both quality healthcare and physical environment are prioritized equally—essentials that should underpin any reputable long-term care institution focused on enriching rather than diminishing residents’ lives.

    Features

    Housing

    • 160 resident community capacity 160 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Description

    Elderwood at Liverpool in Liverpool, NY is a vibrant assisted living community that offers a convenient and enriching lifestyle for its residents. Located in a peaceful neighborhood, this community provides easy access to various amenities and services.

    Residents at Elderwood at Liverpool can enjoy the company of friends or family members at the two nearby cafes, where they can savor delicious meals or grab a refreshing cup of coffee. For those who appreciate spending time outdoors, there are five parks in close proximity where they can take leisurely strolls, have picnics, or simply enjoy the beauty of nature.

    Healthcare needs are easily met with the presence of ten pharmacies and nineteen physicians nearby, ensuring that residents have access to medication and medical care whenever necessary. In case of emergencies or more specialized treatments, two hospitals are within reach to provide comprehensive healthcare services.

    Indulging in culinary delights is effortless with thirty restaurants located nearby. Residents can choose from a variety of cuisines and dining experiences to suit their tastes and preferences. Additionally, the community offers transportation options for those who wish to explore beyond the immediate vicinity.

    For spiritual nourishment and connection, two places of worship are conveniently situated near Elderwood at Liverpool. These places offer a welcoming environment for residents to engage in religious practices and find solace.

    Lastly, cultural entertainment is easily accessible with one theater nearby. Residents can enjoy live performances or watch movies on the big screen without having to travel far from their home.

    In summary, Elderwood at Liverpool provides a comfortable and engaging lifestyle for its residents by offering numerous amenities and services within close proximity. With an abundance of cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals nearby, this assisted living community ensures that its residents have everything they need for a fulfilling life.

    Nearby Places of Interest

    Physicians

    • Family Medicine Associates of Cny PC (0.2 miles)
    • Syracuse Hematology-Oncology PC (0.9 miles)
    • Cardiovascular Group of Syracuse (0.9 miles)
    • Merola Family Dentistry of Liverpool (1 miles)
    • Colon Rectal Associates of Central New York (1 miles)
    • North Medical PC (1 miles)
    • St Joseph's Imaging Associates (1 miles)

    Pharmacies

    • Wegmans (0.5 miles)
    • Walgreens (1.1 miles)
    • Kinney Drugs (1.5 miles)
    • Rite Aid (1.9 miles)
    • Walgreens (2 miles)
    • Walgreens (2.2 miles)
    • Wegmans (2.4 miles)

    Restaurants

    • Brooklyn Pickle North (1.1 miles)
    • Jake Hafner's Restaurant & Tavern (1.3 miles)
    • Sharkeys Eclectic Sports Lounge (1.7 miles)
    • Heid's of Liverpool (1.8 miles)
    • Taco Bell (1.9 miles)
    • McDonald's (1.9 miles)
    • Zebb's Deluxe Grill & Bar (2 miles)

    Places of Worship

    • St Paul's Lutheran Church (1.8 miles)
    • The Vineyard Church (4 miles)

    Parks

    • Onondaga Lake Park (1.9 miles)
    • Clay Park Central (2 miles)
    • Heritage Park (2.2 miles)
    • Hamlin Marsh (2.2 miles)
    • Long Branch Park (3.7 miles)
    • Clinton Square (5.1 miles)

    Cafes

    • Freedom of Espresso (2 miles)
    • Starbucks (3.5 miles)
    • Original Grain (5.3 miles)
    • Cafe Kubal (5.4 miles)
    • Starbucks (5.4 miles)

    Hospitals

    • Specialty Surgery Center Of Cny (2.8 miles)
    • St Joseph's Hospital Health Center (3.6 miles)

    Transportation

    • Amtrak (3.2 miles)
    • Baggage Claim (3.5 miles)
    • Airport Operations Office (3.6 miles)
    • Syracuse Hancock International Airport (SYR) (3.8 miles)
    • Enterprise Rent-A-Car (4.9 miles)

    Theaters

    • Regal Destiny USA IMAX & RPX (3.7 miles)

    Frequently Asked Questions

    Where is Elderwood at Liverpool?
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