Northern Manor Geriatric Ctr in Brooklyn, NY

Pros

• The visit was comfortable and the staff were nice, respectful, and helpful.
• The facility is very clean.
• Residents receive amazing care, with staff praised for quality over many years.
• The staff are friendly, patient, and genuinely caring.
• Therapists and nurses perform their duties with excellence and professionalism.
• The administration, social workers, and front-desk staff are supportive, attentive, and communicative.
• The recreation staff create engaging activities that enhance residents’ daily experiences.
• Families consistently recommend Northern Manor for its compassionate care.

Cons

• The staff were dismissive and inattentive.
• The staff did not provide adequate care, failing to dry residents after showers and leaving them wet and cold.
• The facility lost an entire bag of clothes and failed to inventory or label it.
• There was a water leak in a resident’s room and the facility was dirty, with garbage on the floors and unclean bathrooms.
• The facility was very short staffed.
• Staff refused visits, claiming policy, leaving families distressed.
• A reviewer reported a loved one was left with poop on their back and not properly cleaned.
• The facility was described as horrible, with rude, uncaring, and disrespectful staff.
• There were days when a respiratory therapist was unavailable, creating dangerous conditions.

Review

Northern Manor Geriatric Center in Brooklyn is best suited for families that value a strong rehabilitation pathway and proactive social-work leadership, with the expectation that therapy and transition planning will be central to the resident’s experience. The facility earns praise for its rehab program, with therapists and staff frequently described as capable, engaged, and patient, and for a front-office culture that emphasizes welcome and communication. This emphasis on mobility, recovery, and community reintegration makes it a solid choice for residents who enter with clear rehab goals or who need structured support returning to independent living. It is less clearly a universal fit for every daily caregiver expectation, however, because day-to-day consistency and cleanliness appear to vary by floor and shift, and leadership quality has been cited as a decisive factor in resident outcomes.

On the upside, the pros are real and measurable. Multiple reviewers highlight well-regarded physical therapy, skilled nursing care, and a social-services team that coordinates transitions back into the community with diligence. Names repeatedly praised include well-known therapy staff and the social-work leadership that keeps families informed and involved. The recreation program and the reception/administrative staff are also frequently singled out for warmth and helpfulness, contributing to a sense of welcome that many families associate with peace of mind during a difficult transition. When these elements align, clear communication from social workers, attentive therapists, and a responsive front desk, the experience can be markedly positive, with residents showing tangible gains in mobility and mood.

But the community’s strengths often face a sharp counterbalance from a substantial body of serious concerns. Several reviews allege neglect in daily care routines, inconsistent attention to basic hygiene, and lapses in responsiveness that leave families worried about safety and comfort. Specific grievances run from clothes not being changed or dried after showers, to reported water leaks and unclean room conditions, to gaps in medication and respiratory oversight on certain units. There are also accounts of staff shortages and limited answers during call-bell interruptions, which many families interpret as a sign of systemic staffing instability rather than isolated incidents. Taken together, these reports paint a picture of a facility where excellent rehab outcomes can coexist with troubling daily-operational gaps.

That juxtaposition matters for families weighing options. The same strengths that drive mobility gains and well-coordinated transitions can be undermined by the daily-care deficiencies that undermine comfort and safety. When a resident’s recovery hinges on reliable, timely assistance and consistent hygiene, the quality of routine caregiving becomes the deciding variable. Positive experiences are not just anecdotal: some families describe near-perfect interactions with therapists, nurses, and social workers, while others describe a pattern of delays, perceived indifference, or environmental maintenance issues that complicate trust in the daily care team. The best-case scenario is a facility where rehab-focused leadership and patient-facing staff override occasional lapses with swift, accountable remediation.

Given the spectrum of experiences, who should consider alternatives, and how to evaluate Northern Manor with sharper focus? Families who prize a consistently spotless environment, rapid response to call bells, and uncompromising daily care quality should approach with heightened caution. If daily hygiene, room cleanliness, and reliable staffing are nonnegotiables, it is prudent to compare with other nearby options that demonstrate steadier performance on these metrics. Before deciding, visit multiple times, on different days and times, and ask pointed questions: what are the floor-level staffing ratios? how does the facility handle laundry and clothing labeling? how quickly do nurses respond to calls, and who oversees that process on weekends? Request concrete, recent incident logs, patient-care plans, and a tour of the rehab wing to see the GO or equivalent programs in action. In essence, Northern Manor can be a strong rehab partner, but the decision hinges on whether the daily-care fabric can be trusted to hold steady under real-world pressures.

In the end, the decision rests on a clear calculus: Northern Manor delivers genuine rehab chops, credible therapy outcomes, and a front-office and social-work cadence that can transform a difficult transition into a hopeful one. Those benefits are most compelling for families prioritizing mobility restoration and community reintegration, provided there is confidence in daily caregiving reliability and facility upkeep. For individuals and families unwilling to compromise on consistent daily care, hygiene, and prompt responsiveness, alternatives with steadier daily operations warrant close comparison. If choosing Northern Manor, approach with explicit oversight plans, defined response expectations, and a written agreement on how concerns will be tracked and resolved, ensuring that the rehab strengths do not get overshadowed by avoidable daily-care gaps.

Located in the heart of Brooklyn, New York, this neighborhood offers convenient access to various transportation options including multiple MTA subway stations and the LIRR. In terms of healthcare, there are several pharmacies nearby as well as reputable hospitals such as NewYork-Presbyterian Brooklyn Methodist Hospital and Kings County Hospital Center. The area also boasts a variety of parks for leisurely strolls and outdoor activities, including Fort Greene Park and Brooklyn Bridge Park. For entertainment, seniors can enjoy nearby theaters like Alamo Drafthouse Downtown Brooklyn or relax at cafes like East One Coffee Roasters. Additionally, there are plenty of dining options ranging from seafood at Brooklyn Crab to Korean cuisine at Kimbap Lab. Overall, this neighborhood provides a vibrant mix of amenities and services that cater to the needs of seniors looking for a comfortable and active lifestyle in Brooklyn.

Transportation

• MTA Subway - Grand Army Plaza (0.2 miles)
• MTA Subway - 7th Ave (0.3 miles)
• MTA Subway - Franklin Avenue-Medgar Evers College (0.7 miles)
• MTA Subway - Prospect Park (0.9 miles)
• LIRR - Atlantic Terminal (0.9 miles)
• MTA Subway - 4th Ave/9th St (1 miles)
• MTA - Dekalb Avenue Subway Station (1.3 miles)

Pharmacies

• Duane Reade (0.4 miles)
• Rite Aid (0.5 miles)
• CVS Pharmacy (0.8 miles)
• Walgreens (0.9 miles)
• Rite Aid (0.9 miles)
• Prospect Drugs (1 miles)
• Walgreens (1.1 miles)

Hospitals

• NewYork-Presbyterian Brooklyn Methodist Hospital (0.5 miles)
• Kings County Hospital Center (1.8 miles)
• Maimonides Medical Center (2.7 miles)
• NYU Langone Hospital Brooklyn (3.2 miles)

Parks

• Fort Greene Park (1.4 miles)
• Herbert Von King Park (1.7 miles)
• Brooklyn Bridge Park Pier 6 (2.1 miles)
• Brooklyn Heights Promenade (2.2 miles)
• Brooklyn Bridge Park (2.4 miles)
• Louis Valentino Jr Park & Pier (2.4 miles)
• Sunset Park (2.5 miles)

Theaters

• Alamo Drafthouse Downtown Brooklyn (1.4 miles)
• Alamo Drafthouse Cinema Lower Manhattan (3.2 miles)

Cafes

• East One Coffee Roasters (1.5 miles)
• Judy's (2.3 miles)
• The West (2.9 miles)

Physicians

• Costco Optical (2.3 miles)

Restaurants

• Brooklyn Crab (2.4 miles)
• Pier 17 (2.8 miles)
• Kimbap Lab (3.1 miles)
• Subway - 334 Grand St (3.3 miles)
• Katz's Deli (3.6 miles)
• Dominique Ansel Bakery (4 miles)