New Carlton Rehab And Nursing Center
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405 Carlton Avenue, Brooklyn, NY 11238
For more information about senior living options: (844) 490-3973
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Leah the speech therapist has done a tremendous job and remains dedicated to helping residents communicate. CNAs provide essential, hands-on daily care for residents. The treatment and care delivered are outstanding. Nurses and therapists are compassionate, professional, and dedicated to residents' well-being. The facility is clean, well-maintained, and well-equipped to support recovery. Rehabilitation programs are comprehensive and tailored to individual needs, making a significant difference in progress. The staff are friendly, knowledgeable, and provide detailed health reports to families. Residents have access to personal TVs, tablets with free Wi-Fi, and on-site barber services.
They are disgusting people. It's ran down with bad people and they all lack professionalism. Men cannot visit their loved ones unless approved by bedmates; otherwise they are turned away. The food is unrecognizable. It is described as the nastiest nursing home ever visited. The facility has mice, roaches, and clogged drains. The place looks like a prison inside, with patients upstairs kept locked. They care only about the patients' insurance money.The collection of experiences surrounding New Carlton paints a picture of a facility that elicits strong, often conflicting, feelings from families and patients who have interacted with it. On one hand, Millie Lee speaks with gratitude and pride about how staff members care for her brother, Israel V. She notes that he was released from the hospital back to New Carlton in January 2025, and that this marks a fresh start for someone who is now bedridden and wheelchair-bound. Millie highlights the remarkable work of Leah, a speech-language pathologist, who helped Israel relearn basic communication and continues to push for his progress. She also sings the praises of Dietician Cynthia, whose job she describes as exceptionally challenging, and she acknowledges the first-floor CNAs and nurses as respectful, professional, and consistently attentive when she calls twice a day to check on her brother. For Millie, the care given to Israel is outstanding, and the CNA team is portrayed as the backbone of daily care.
Yet, the same set of reviews contains stark, distressing contradicting accounts that focus on neglect and mistreatment. One family member recalls a very different experience, recounting seven years of caregiving for a great-grandfather and blaming the hospital-turned-facility for neglect that, in their view, led to his decline and death. They describe a grim sequence beginning in late June 2023, when their relative appeared sleepy, weak, and pale, followed by two cardiac arrests and the presence of pus in his penis and bladder due to what they claim were never-changed urine bags and catheters. The reviewer alleges prolonged hygiene neglect, suggesting that this contributed to a rapid deterioration over several months, and they express a clear warning not to entrust loved ones to the facility. In their narrative, the facility's staff are blamed for widespread hygiene failures, with the implication that neglect - not illness alone - was responsible for the decline of their relative, who was also a former employee.
Against these highly charged claims, there is a sense that the facility has been responding to critiques by adjusting staffing and focusing on addressing concerns. Several reviewers note efforts to address bad reviews, including bringing in new nurses and healthcare staff who are more dedicated to patient needs. In this stream of feedback, there are several positive endorsements: people talk about warm experiences, exceptional levels of care, compassionate and professional staff, and a clean, well-maintained facility. Some reviews stress that rehabilitation programs are comprehensive, personalized, and effective, contributing to meaningful progress for residents. The sense conveyed is that, at times, the care teams - nurses, therapists, and support staff - deliver high-quality, attentive care that improves residents' comfort and recovery.
Within the same mix of perspectives, there are several more pointed criticisms that echo widely discussed themes in long-term care. A strong, emphatic complaint accuses the facility of privacy violations (HIPAA) and questions overall patient privacy and professional boundaries. The reviewer decries what they see as disorganization and unprofessional behavior, including complaints about visitor policies - specifically, restrictions on male visitors - and food quality. The post calls for reporting to regulatory bodies (HIPAA, OSHA, and the Department of Health) and suggests that the facility's administration fails to protect patient dignity. The tone is urgent and outraged, with statements that the place is run down, unacceptable, and not worthy of family trust.
Other evaluative threads describe an environment that feels old and dilapidated to some visitors, with additional allegations about animal or pest problems, clogged drains, and a persistent musty or urine smell. In these narratives, critics describe upstairs areas as markedly worse than what is visible on the first floor, and they argue that some parts of the facility resemble a prison or horror-movie setting. Several reviewers insist on tours before any decision to place a loved one there and warn prospective families not to be swayed by appearances on a single floor or by hopeful assurances from staff. Even among critics, there are voices acknowledging specific strengths in rehabilitation teams or in particular staff members, underscoring the complexity and variability of experiences across different units and visits.
The overall portrait that emerges is not one singular verdict but a mosaic of experiences that range from heartfelt gratitude to vehement accusation. Some families describe a facility where the staff demonstrate genuine care, where speech therapists, dietitians, nurses, and CNAs collaborate to support recovery and quality of life, and where the environment is clean, well-equipped, and conducive to rehabilitation. Others describe alarming lapses in care, hygiene, and privacy, where alleged neglect contributed to serious harm and where attempts to address criticisms were viewed as insufficient or insincere. A recurring theme across these accounts is inconsistency: care can be exemplary and compassionate in some circumstances and deeply troubling in others, depending on the unit, staff on shift, and the specific patient.
For anyone considering care at New Carlton, the narratives suggest a few guiding takeaways. First, the quality of care appears highly variable, with some residents thriving under attentive teams and others experiencing serious concerns about hygiene, privacy, and responsiveness. Second, family involvement and vigilance seem to play a critical role in ensuring that needs are met, given the reported disparities between different experiences. Finally, while there are praises about highly skilled specialists and effective rehabilitation, prospective families are encouraged to conduct their own tours, seek out multiple perspectives, and weigh both the positive testimonials and the more cautionary accounts before making a decision. In sum, New Carlton is a facility that provokes strong emotions - trust and gratitude on one side, alarm and disappointment on the other - reflecting a broader, ongoing conversation about care quality, accountability, and the lived realities of those who depend on long-term care services.
148 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (8 miles away) Newark International (10 miles away) John F Kennedy International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The New Carlton Rehab And Nursing Center in Brooklyn, NY is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Within our community, residents can enjoy a variety of amenities that cater to their individual interests and preferences. Our beauty salon allows residents to pamper themselves and maintain their personal style. A cable or satellite TV is available for entertainment purposes, while our computer center provides access to technology and online resources. The dining room offers restaurant-style dining with delicious meals prepared by our skilled culinary team. For physical fitness, our fitness room is equipped with various exercise equipment. Residents can also relax and socialize in our gaming room or outdoor garden space. Our small library provides a quiet spot for reading and relaxation. Wi-Fi/high-speed internet is available throughout the community, ensuring that residents can stay connected with family and friends.
We provide excellent care services to assist residents with their daily needs. Our 24-hour call system and supervision ensure that help is always available whenever it's needed. Assistance with bathing, dressing, and transfers are provided by our caring staff members. We offer specialized diabetes diets as well as meal preparation and service for all dietary restrictions. Medication management is also provided to ensure medication schedules are followed accurately. Our mental wellness program focuses on promoting emotional well-being among residents.
Residents at the New Carlton Rehab And Nursing Center can also take advantage of the vibrant surrounding area. With 3 cafes, 22 parks, 40 pharmacies, 1 physician's office, 7 restaurants, 21 transportation options nearby, as well as 2 theaters and 4 hospitals in close proximity, there are plenty of opportunities for socializing, exploring the neighborhood, accessing medical care, or enjoying cultural activities.
Overall, our assisted living community offers a comfortable and enriching environment where residents can receive personalized care while enjoying an array of amenities designed to enhance their quality of life.
New Carlton Rehab And Nursing Center is located at 405 Carlton Avenue, Brooklyn, NY 11238 in Kings County, New York
New Carlton Rehab And Nursing Center on seniors.fyi includes 4 photos including images showing urban, building, architecture, outdoor, seating area, patio, bedroom, interior, and more.
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