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New Carlton Rehab And Nursing Center in Brooklyn, NY

New Carlton Rehab And Nursing Center is a nursing home community in Brooklyn, NY.

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New Carlton Rehab And Nursing Center in Brooklyn, NY

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New Carlton Rehab And Nursing Center New Carlton Rehab And Nursing Center New Carlton Rehab And Nursing Center New Carlton Rehab And Nursing Center

405 Carlton Avenue, Brooklyn, NY 11238

For more information about senior living options: (866) 208-4318

3.5 from 41 reviews
5 stars
23
4 stars
3
3 stars
1
2 stars
0
1 stars
14

Overall Review of New Carlton Rehab And Nursing Center

caveat 8 reviews mention this

Cleanliness and condition get mixed

Reviews describe both clean, well-maintained areas and major odor or pest problems.

Some residents and families say the facility is clean and well maintained, with staff frequently cleaning and bathrooms staying fresh. Other reviewers describe strong urine-related odors, old and dilapidated conditions, and even pest issues like mice and roaches. Several of the negative comments also paint the building as cramped and having a disturbing overall look, including concerns about what visitors can see on different floors.

common 10 reviews mention this

Staff care and therapy support

Many reviewers praise staff and therapy for attentive, supportive care.

Multiple reviews highlight positive day-to-day interactions, describing caring, friendly nurses and staff who follow up and provide detailed updates. Families also mention therapy progress, including a speech therapist who helped a resident relearn communication. Several reviewers say the rehab and nursing team supported short-term recovery well, and that staff remained responsive to concerns during the stay.

caveat 4 reviews mention this

Supervision and care gaps raise concerns

Some families report lapses in supervision and basic care follow-through.

A few reviews describe communication breakdowns, with families saying calls and contact attempts did not lead to timely help. Others report issues such as floors going unsupervised or concern that hygiene needs were not handled appropriately. There are also comments about discharge planning, including a reviewer saying their loved one was sent home without key medical setup.

caveat 3 reviews mention this

Food quality is hit-or-miss

Residents and families disagree on whether meals are good and well handled.

Some reviewers say the meals are great, well prepared, and that the dining keeps variety. Others describe the food as unrecognizable or lousy, using stronger language about meal quality. Because dietary needs are referenced in both nutrition-related review comments and the service’s meal approach, it appears the experience may depend on the resident’s situation.

caveat 3 reviews mention this

Value and insurance feel prioritized

Several reviewers criticize pricing and suggest the facility prioritizes insurance revenue.

One reviewer calls the facility overpriced and underserved, arguing the level of care did not match what families pay for. Separate comments also suggest financial incentives may be driving decisions rather than patient needs, including claims that the facility focuses on insurance money. Overall, these concerns show up alongside other complaints about how care and communication are handled.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 148 resident community capacity 148 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • LaGuardia (8 miles away) LaGuardia (8 miles away)
  • Newark International (10 miles away) Newark International (10 miles away)
  • John F Kennedy International (11 miles away) John F Kennedy International (11 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Prospect Drugs (0.2 miles)
  • Duane Reade (0.5 miles)
  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (0.7 miles)
  • Duane Reade (0.9 miles)
  • Wegmans (1 miles)
  • Walgreens (1.1 miles)

Transportation

  • LIRR - Atlantic Terminal (0.4 miles)
  • MTA Subway - 7th Ave (0.6 miles)
  • MTA - Dekalb Avenue Subway Station (0.6 miles)
  • MTA Subway - Grand Army Plaza (0.7 miles)
  • MTA Subway - Hoyt/Schermerhorn Sts (0.8 miles)
  • MTA Subway - Jay St/MetroTech (1 miles)
  • MTA Subway - Franklin Avenue-Medgar Evers College (1.2 miles)

Parks

  • Fort Greene Park (0.5 miles)
  • Herbert Von King Park (1.3 miles)
  • Brooklyn Heights Promenade (1.6 miles)
  • Brooklyn Bridge Park Pier 6 (1.6 miles)
  • Brooklyn Bridge Park (1.7 miles)
  • East River Park (1.8 miles)
  • Domino Park (2 miles)

Theaters

  • Alamo Drafthouse Downtown Brooklyn (0.8 miles)
  • Alamo Drafthouse Cinema Lower Manhattan (2.5 miles)

Hospitals

  • NewYork-Presbyterian Brooklyn Methodist Hospital (1.3 miles)
  • Kings County Hospital Center (2.5 miles)
  • Maimonides Medical Center (3.5 miles)
  • VA Medical Center (3.6 miles)

Cafes

  • East One Coffee Roasters (1.4 miles)
  • The West (2.1 miles)
  • Judy's (3 miles)

Restaurants

  • Pier 17 (2.1 miles)
  • Kimbap Lab (2.2 miles)
  • Subway - 334 Grand St (2.4 miles)
  • Brooklyn Crab (2.5 miles)
  • Katz's Deli (2.7 miles)
  • Dominique Ansel Bakery (3.2 miles)
  • Daily Provisions (3.7 miles)

Physicians

  • Costco Optical (2.9 miles)

Frequently Asked Questions

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