The Phoenix Rehabilitation And Nursing Center
Save140 Street Edwards Street, Brooklyn, NY 11201
For more information about senior living options: (844) 490-3973
Ms. Hutchinson is recognized as a great asset to the organization, exuding professionalism and compassion. The Phoenix Rehabilitation & Nursing Center is described as a well-run, clean, and organized facility with patient-focused staff. Mario's family appreciates the diligent care provided by the team, including nurses and therapists, which greatly improved his mobility. The facility offers a nice mix of activities for residents, allowing them to stay active and engaged. Overall, patients experienced positive interactions with competent staff members during their stay at The Phoenix Rehabilitation & Nursing Center.
The food provided at the facility is gross and unappetizing. The doctors are often unavailable, and when they are, their opinions conflict with each other. Most nurses seem indifferent to patient concerns, with only a few showing genuine care and empathy. The head nurse is rarely available, and the second in command displays rude behavior and a lack of concern for patient welfare. A family member's urgent health crisis was ignored by staff who were preoccupied with personal conversations. Communication with the facility is poor, as operators frequently hang up on callers without addressing their inquiries. Patients do not receive timely medication or care, leading to serious health concerns. Staff members appear more focused on gossiping and socializing than attending to patients' needs. Residents suffer from bedsores and blisters due to neglectful care while confined to their beds for extended periods. Patients experience mental distress from isolation and inadequate emotional support during their stay.The reviews of The Phoenix Rehabilitation & Nursing Center paint a complex and troubling picture of the facility, reflecting a stark contrast between professional care and alarming negligence. Many reviewers express deep dissatisfaction with the quality of care their loved ones received, highlighting issues such as staff unavailability, neglectful attitudes, and inadequate medical attention, particularly in critical situations. A prominent theme within these accounts is the lack of effective communication among healthcare professionals—patients often found themselves confronted with conflicting medical opinions from various doctors while struggling to reach anyone who would take their concerns seriously.
One particularly harrowing incident describes how a head nurse at the facility was seemingly preoccupied with personal conversations to the detriment of patient care; when an elderly woman exhibited symptoms of a heart attack, her complaints were ignored until she insisted on being taken to the emergency room. This delay proved catastrophic, as paramedics determined that she was on the brink of cardiac arrest upon arrival. Such anecdotes illustrate not just negligence but a profound disregard for patient safety and wellbeing. Reviewers frequently lamented that many staff members seemed more concerned with their own issues than those entrusted to their care, leading family members to feel helpless in advocating for their loved ones.
Conversely, there are glimpses of hope amidst the negativity. Some reviews commend individual staff members for their professionalism and compassion. For instance, Ms. Hutchinson is highlighted as an outstanding asset to the team—her empathy and dedication stand out in stark contrast to some colleagues mentioned in other accounts. Similarly, families recollect positive experiences facilitated by particular nurses or therapists who demonstrated exceptional skill and commitment to patient recovery; these individuals appear as rare beacons of light within an otherwise disheartening framework of care.
Despite isolated instances of commendable service, many overall sentiments gravitate towards despair regarding staffing shortages and inadequate attention given to patients. Several reviewers point out that even when there are caring staff members present—they remark about only a few nurses embodying true compassion—the number is insufficient for adequately attending to all residents' needs. This shortage leads to chronically delayed medication delivery and general care problems; families experience frustration over missed opportunities for timely interventions or treatments that could significantly improve health outcomes.
Moreover, several reports describe distressing conditions for patients regarding mobility challenges exacerbated by institutional neglect—bedsores developed due to prolonged confinement in bed being just one grave example pointed out repeatedly by multiple reviewers. It appears that rather than helping residents regain independence through rehabilitation efforts like physical therapy as initially promised, many patients found themselves regressing in health during their stay at The Phoenix due notably to limited engagement or stimulation.
Lastly, perhaps most troubling is the emotional toll taken on patients during their time at this facility—a recurring mention across reviews indicates mental strain resulting from isolation and poor treatment practices implemented by inattentive staff members who failed in both fundamental caregiving duties and compassionately connecting with patients’ psychological needs. Families expressed concern that loved ones returned home not merely physically deteriorated but also fundamentally changed emotionally; once lively spirits became withdrawn individuals haunted by negative experiences endured within institutional confines.
In summary, while The Phoenix Rehabilitation & Nursing Center may have moments where compassionate care exists amidst its ranks, it overwhelmingly suffers from significant flaws that compromise patient safety and well-being—a reality echoed persistently through heartfelt testimonials from families grappling with regret over seeking help at what they believed would be a rehabilitative sanctuary for their loved ones.
400 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (8 miles away) Newark International (10 miles away) John F Kennedy International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Phoenix Rehabilitation and Nursing Center in Brooklyn, NY is a vibrant and luxurious assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and errands, while a computer center allows residents to stay connected with loved ones.
Meals are served in a spacious dining room with restaurant-style dining, offering delicious and nutritious options to accommodate special dietary restrictions. Housekeeping services ensure that residents have a clean and comfortable living environment. Additionally, fully furnished rooms with private bathrooms provide convenience and privacy.
Residents can engage in various activities to keep them mentally and physically active. A fitness room is available for exercise programs, while gaming rooms offer opportunities for socializing and friendly competition. There is also a small library for book enthusiasts. The community organizes planned day trips and resident-run activities, allowing residents to explore the surrounding area and bond with their neighbors.
The Phoenix Rehabilitation and Nursing Center prioritizes the health and well-being of its residents. Care services include 24-hour call system and supervision for peace of mind, as well as assistance with activities of daily living such as bathing and dressing. The staff also provides medication management and ensures that individual dietary needs are met.
The community's location in Brooklyn offers convenient access to various amenities nearby. With cafes, parks, pharmacies, restaurants, theaters, hospitals, and transportation options in close proximity, residents have everything they need within reach.
At The Phoenix Rehabilitation And Nursing Center in Brooklyn, NY, seniors can expect exceptional care in an inviting environment that promotes independence, well-being, and an enriching lifestyle.
The Phoenix Rehabilitation And Nursing Center is located at 140 Street Edwards Street, Brooklyn, NY 11201 in Kings County, New York
The Phoenix Rehabilitation And Nursing Center on seniors.fyi includes 7 photos including images showing interior, windows, office, reception, lobby, bedroom, television, gym, and more.
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