The Phoenix Rehabilitation And Nursing Center in Brooklyn, NY

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The Phoenix Rehabilitation And Nursing Center in Brooklyn, NY

140 Street Edwards Street, Brooklyn, NY 11201

For more information about senior living options: (844) 490-3973

4.2 from 108 reviews
5 stars
80
4 stars
8
3 stars
2
2 stars
0
1 stars
18

Skilled Nursing Facility

Overall Review of The Phoenix Rehabilitation And Nursing Center

Pros

  • pro The facility is clean, orderly, and well-lit, with staff who are pleasant and helpful.
  • pro Housekeeping is excellent, with staff such as Evet praised for their work.
  • pro The staff are wonderful, friendly, and professional.
  • pro Great service and attentive staff define the Phoenix Rehabilitation Center.
  • pro The care given is impressive and genuinely patient-centered.
  • pro The security and front-desk team create a secure, welcoming environment.
  • pro The facility looks upscale and feels like a hotel, yet remains focused on quality care.
  • pro The nurses and CNAs are friendly, respectful, and supportive.
  • pro Therapists are knowledgeable, skilled, and motivating.
  • pro The facility routinely goes above and beyond to assist residents and families.
  • pro Activities and events, like concerts, lift spirits and engage residents.
  • pro The overall experience is five-star, with immaculate facilities and caring staff.

Cons

  • pro The facility is completely unfit to care for anyone.
  • pro The environment was chaotic and unprofessional, with staff leaving residents in bathrooms for over 30 minutes screaming for help.
  • pro There were little to no nurses on weekends, and residents were ignored when seeking help.
  • pro Staff were openly arguing over who was stealing lunch and blasting music at night.
  • pro Mouse traps were placed throughout the facility, which is disgusting and unacceptable in a healthcare environment.
  • pro The place is a complete disgrace and raises serious concerns about cleanliness and safety.
  • pro Many staff members were inept, uncaring, unresponsive, and disrespectful, with only a few redeeming exceptions.
  • pro The facility refused transportation for moves and was tardy with medications, and recreational activity payments were overdue.
  • pro Residents were left confined to bed for long periods, developing bedsores and lacking adequate therapy.

Review

The Phoenix Rehabilitation and Nursing Center in Brooklyn is best suited for families pursuing aggressive post-acute rehabilitation in a setting that feels clean, modern, and professionally managed. When a loved one needs structured physical therapy, coordinated nursing support, and daily attention to regain mobility after surgery or a serious illness, Phoenix offers a therapy-driven path forward. The environment tends to be bright, orderly, and welcoming, with security-conscious entry and a front-desk team that helps families navigate the transition from hospital to rehab.

Those most inclined to look elsewhere are families prioritizing consistent, non-therapeutic custodial care and near-constant, predictable staffing. Several reviews describe weekend understaffing and delayed responses to calls, which can undermine comfort and safety for residents who rely on timely help. There are also persistent warnings about neglectful moments - medication delays, insufficient assistance with bathing or toileting, and conflicts among staff - that become especially troubling for residents who cannot advocate loudly for themselves. For long-term residents requiring steady, low-stress caregiving, alternatives with steadier daily coverage may be more appropriate.

On the positive side, Phoenix's strongest assets are its therapy teams and the overall care culture when staff are aligned. Numerous accounts credit skilled physical and occupational therapists, devoted CNAs, and attentive nurses who help residents regain or improve function and independence. The facility's cleanliness, modern decor, and welcoming ambience contribute to a sense of safety and dignity that can accelerate recovery. Yet these good outcomes hinge on stable staffing and effective supervision - areas where reviews show high variability. When adequate hands are on the floor, residents tend to flourish; when staffing thins, problems quickly magnify.

The spectrum of negative experiences cannot be ignored. Some families report prolonged waits for medications, inconsistent responsiveness, and even alarming episodes involving bedsores, infections, or inadequate feeding. Reports of staff disagreements, dismissive attitudes toward family questions, and on-site quality gaps underscore that care quality can lag when leadership or morale falters. The facility may deliver exceptional rehab and a comfortable living environment, but the breadth of experiences suggests care quality can swing with staffing levels and daily leadership.

Prospective movers should enter with a clear plan: request a floor nurse manager, review a written rehab plan with specific therapy targets, confirm med administration times, and discuss weekend staffing expectations. During tours, probe how quickly concerns are escalated, how activities are staffed, and whether there is a formal mechanism for family input. If partnering for recreational or social programs, obtain a written policy on reimbursements and timelines to avoid surprise charges or disputes. Finally, verify the availability of ongoing oversight from social work and therapy coordinators to preserve continuity through transitions.

Overall, Phoenix stands out for families who prize aggressive rehab, a polished, secure setting, and a track record of personal attention from therapists and nurses when operations stay well staffed. It is not the right choice for those who cannot tolerate intermittent gaps in care, weekend understaffing, or unresolved concerns about safety and communication. In such cases, consider alternatives with more consistent staffing patterns and fewer reported incidences of neglect. For families willing to partner actively - visiting regularly, asking pointed questions, and demanding transparent care plans - Phoenix can deliver meaningful recovery and a dignified, hospital-like experience that supports a faster return to independence.

Features

Housing

  • 400 resident community capacity 400 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • LaGuardia (8 miles away) LaGuardia (8 miles away)
  • Newark International (10 miles away) Newark International (10 miles away)
  • John F Kennedy International (11 miles away) John F Kennedy International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Phoenix Rehabilitation and Nursing Center in Brooklyn, NY is a vibrant and luxurious assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and errands, while a computer center allows residents to stay connected with loved ones.

Meals are served in a spacious dining room with restaurant-style dining, offering delicious and nutritious options to accommodate special dietary restrictions. Housekeeping services ensure that residents have a clean and comfortable living environment. Additionally, fully furnished rooms with private bathrooms provide convenience and privacy.

Residents can engage in various activities to keep them mentally and physically active. A fitness room is available for exercise programs, while gaming rooms offer opportunities for socializing and friendly competition. There is also a small library for book enthusiasts. The community organizes planned day trips and resident-run activities, allowing residents to explore the surrounding area and bond with their neighbors.

The Phoenix Rehabilitation and Nursing Center prioritizes the health and well-being of its residents. Care services include 24-hour call system and supervision for peace of mind, as well as assistance with activities of daily living such as bathing and dressing. The staff also provides medication management and ensures that individual dietary needs are met.

The community's location in Brooklyn offers convenient access to various amenities nearby. With cafes, parks, pharmacies, restaurants, theaters, hospitals, and transportation options in close proximity, residents have everything they need within reach.

At The Phoenix Rehabilitation And Nursing Center in Brooklyn, NY, seniors can expect exceptional care in an inviting environment that promotes independence, well-being, and an enriching lifestyle.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • CVS Pharmacy (0.3 miles)
  • Wegmans (0.4 miles)
  • Duane Reade (0.5 miles)
  • Prospect Drugs (0.7 miles)
  • CVS Pharmacy (0.9 miles)
  • Duane Reade (1 miles)

Parks

  • Fort Greene Park (0.1 miles)
  • Brooklyn Heights Promenade (1.1 miles)
  • Brooklyn Bridge Park (1.1 miles)
  • Brooklyn Bridge Park Pier 6 (1.2 miles)
  • East River Park (1.3 miles)
  • Domino Park (1.6 miles)
  • Herbert Von King Park (1.6 miles)

Transportation

  • MTA - Dekalb Avenue Subway Station (0.2 miles)
  • MTA Subway - Hoyt/Schermerhorn Sts (0.5 miles)
  • MTA Subway - Jay St/MetroTech (0.5 miles)
  • LIRR - Atlantic Terminal (0.5 miles)
  • MTA Subway - High St/Brooklyn Bridge (0.8 miles)
  • MTA Subway - 7th Ave (1.1 miles)
  • MTA Subway - Grand Army Plaza (1.2 miles)

Theaters

  • Alamo Drafthouse Downtown Brooklyn (0.3 miles)
  • Alamo Drafthouse Cinema Lower Manhattan (1.9 miles)

Cafes

  • East One Coffee Roasters (1.3 miles)
  • The West (1.9 miles)
  • Black Stone Roasters (3.2 miles)
  • Judy's (3.2 miles)

Restaurants

  • Pier 17 (1.5 miles)
  • Subway - 334 Grand St (1.8 miles)
  • Kimbap Lab (1.9 miles)
  • Katz's Deli (2.1 miles)
  • Brooklyn Crab (2.4 miles)
  • Dominique Ansel Bakery (2.6 miles)
  • Daily Provisions (3.2 miles)

Hospitals

  • NewYork-Presbyterian Brooklyn Methodist Hospital (1.7 miles)
  • Kings County Hospital Center (3.1 miles)
  • VA Medical Center (3.1 miles)
  • Bellevue Hospital Center (3.2 miles)

Physicians

  • Costco Optical (3 miles)

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