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Crown Heights Center For Nursing And Rehab in Brooklyn, NY

Crown Heights Center For Nursing And Rehab is a nursing home community in Brooklyn, NY.

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Crown Heights Center For Nursing And Rehab in Brooklyn, NY

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810 20 Street Marks Avenue, Brooklyn, NY 11213

For more information about senior living options: (866) 208-4318

4.4 from 102 reviews
5 stars
80
4 stars
7
3 stars
2
2 stars
1
1 stars
12

Overall Review of Crown Heights Center For Nursing And Rehab

common

Caring, professional staff stand out

Residents and families repeatedly describe staff as professional, kind, and responsive.

Across reviews, families describe a team that is respectful and attentive, including CNAs and nurses, with many saying their loved ones felt safe and well cared for. Some reviews also highlight staff helping with day-to-day concerns, follow-through, and communication during discharge or transitions. A smaller set of reviews raises the opposite concern—patients allegedly not being helped promptly and staff not being accountable—so experiences can vary.

common

Clean, well-kept environment

Multiple reviews mention the facility being clean and kept in good condition.

Many reviewers explicitly praise cleanliness, describing rooms as clean and the facility as neat. Several also connect the clean environment to feeling comfortable during visits or recovery. A few negative reviews contradict this, describing dirty rooms, soiled linens, and pests, which is an important outlier for evaluating day-to-day consistency.

differentiator

Social work support is a focus

Residents and families frequently single out the social work support as especially helpful.

A recurring theme is the role of specific social workers—especially Sirlina—being professional, easy to approach, and effective at calming concerns. Multiple reviews describe social workers helping families navigate admissions, services, and paperwork, and staying engaged as needs change. In the most negative reviews, the social work experience is portrayed as unresponsive or not honoring patient preferences, again suggesting wide variation in outcomes.

common

Activities and rehab progress matter

Reviews frequently connect recovery to rehab support and meaningful daily activities.

Several reviewers describe rehabilitation care and recovery improvements, including wound care and therapy support. Residents are also described as looking forward to scheduled activities such as games, music, and trivia, with some mentioning entertainment that kept residents engaged. One set of reviews is less positive on care outcomes and responsiveness, which can affect confidence in day-to-day rehab quality.

caveat

Food quality and responsiveness vary

Some reviews express dissatisfaction with meals or delays in getting help.

While many reviews praise overall care, a number of details point to inconsistency: at least one reviewer says the food is not the best. There are also complaints about responsiveness—such as call-light issues, delayed assistance with eating, or families feeling they had to advocate repeatedly. Taken together with the otherwise strong cleanliness and staff praise, these reviews suggest checking how the facility handles day-to-day assistance during visits.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 295 resident community capacity 295 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • LaGuardia (9 miles away) LaGuardia (9 miles away)
  • Newark International (10 miles away) Newark International (10 miles away)
  • John F Kennedy International (11 miles away) John F Kennedy International (11 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Duane Reade (0.3 miles)
  • CVS Pharmacy (0.6 miles)
  • Prospect Drugs (0.6 miles)
  • Rite Aid (0.8 miles)
  • CVS Pharmacy (0.9 miles)
  • CVS Pharmacy (0.9 miles)
  • Rite Aid (0.9 miles)

Transportation

  • LIRR - Atlantic Terminal (0.3 miles)
  • MTA Subway - 7th Ave (0.3 miles)
  • MTA Subway - Grand Army Plaza (0.4 miles)
  • MTA - Dekalb Avenue Subway Station (0.7 miles)
  • MTA Subway - Hoyt/Schermerhorn Sts (0.7 miles)
  • MTA Subway - 4th Ave/9th St (1 miles)
  • MTA Subway - Jay St/MetroTech (1 miles)

Parks

  • Fort Greene Park (0.8 miles)
  • Brooklyn Bridge Park Pier 6 (1.5 miles)
  • Brooklyn Heights Promenade (1.6 miles)
  • Herbert Von King Park (1.7 miles)
  • Brooklyn Bridge Park (1.8 miles)
  • Louis Valentino Jr Park & Pier (2.1 miles)
  • East River Park (2.1 miles)

Theaters

  • Alamo Drafthouse Downtown Brooklyn (0.8 miles)
  • Alamo Drafthouse Cinema Lower Manhattan (2.5 miles)

Hospitals

  • NewYork-Presbyterian Brooklyn Methodist Hospital (0.9 miles)
  • Kings County Hospital Center (2.4 miles)
  • Maimonides Medical Center (3 miles)
  • NYU Langone Hospital Brooklyn (3.3 miles)

Cafes

  • East One Coffee Roasters (1 miles)
  • The West (2.5 miles)
  • Judy's (2.5 miles)

Restaurants

  • Brooklyn Crab (2.1 miles)
  • Pier 17 (2.2 miles)
  • Kimbap Lab (2.6 miles)
  • Subway - 334 Grand St (2.6 miles)
  • Katz's Deli (2.9 miles)
  • Dominique Ansel Bakery (3.4 miles)

Physicians

  • Costco Optical (2.4 miles)

Frequently Asked Questions

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