Crown Heights Center For Nursing And Rehab
Save810 20 Street Marks Avenue, Brooklyn, NY 11213
For more information about senior living options: (844) 490-3973
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Sirlina is praised for professionalism and compassionate care. The staff are described as friendly, respectful, and attentive. The Crown Heights center is noted for being clean and well-maintained. Wound care and rehabilitation teams are described as excellent and effective. Allison, part of the recreation team, is highlighted as a bright, engaging presence. Families express deep gratitude for the care provided to their loved ones. Nurses and CNAs are recognized for their kindness and dedication. The center offers holistic care with services like haircuts and grooming that residents appreciate. Entertainment and activities keep residents engaged, from live entertainers to daily games. Families frequently recommend Crown Heights Center for Nursing and Rehabilitation.
Some staff were not good. The reviewer said the staff ignored the call light while the patient repeatedly yelled for help, and there was a fall. The reviewer claimed staff lied about the mother's condition. The reviewer described dirty rooms with soiled linens on the floor and a urine smell with flies. Upon arrival, staff were not at the nursing station. The food was not the best. The reviewer gave zero stars and suggested the facility should be closed or taken over by better care. The reviewer reported the mother developed pneumonia during her stay.Crown Heights Center for Nursing and Rehabilitation (CHC) emerges in these accounts as a place where families often find professional, compassionate care, attentive staff, and a structured environment that supports both medical rehabilitation and social well-being. A thread that runs through many of the reviews is the sense of relief and gratitude families feel when they see their loved ones treated with dignity and patience. Several families describe the staff as courteous, respectful, and easy to approach, and they repeatedly point to a particular social worker, Sirlina, whose presence and leadership in the patient's care pathway left a strong impression. One family especially thanked Sirlina for guiding them through the process with reassurance and warmth, noting that her professionalism stood out from other facilities they had visited.
Across multiple entries, the facility's cleanliness and atmosphere receive high praise. Reviewers consistently mention clean, neat surroundings and a warm, friendly staff that interacts with patients on a daily basis. In addition to nursing and medical care, families highlight the value of everyday touchpoints: housekeeping keeping rooms orderly, and a broad staff who make residents feel looked after. The sense that CHC prioritizes a welcoming environment is underscored by comments about the facility's maintenance of a tidy space, which contributes to a feeling of safety and comfort for residents and their loved ones.
The rehabilitation and wound-care aspects also resonate positively with many reviewers. Several accounts describe meaningful progress and a robust sense of teamwork among the rehabilitation staff. One guest shared a rapid recovery and noted that their wound improved significantly, attributing much of this to the care and expertise of the wound care team and the broader rehabilitation department. The team is described as patient, dedicated, and genuinely focused on recovery. In addition to clinical care, the center's rehab program appears to be complemented by a lively schedule of activities - daily games, music, trivia, and supervised recreation - that help residents stay engaged. Comments frequently mention Allison, who is highlighted as a bright, cheerful presence in daily activities, and broader praise for the entertainment crew that brings live performances, special luncheons, church services, bingo, and other events to the residents.
Family appreciation is a central theme, with many reviewers acknowledging the support they received from CHC's staff during challenging times. Families recount how social workers, nurses, aides, and recreation staff worked to make their loved ones comfortable, engaged, and well cared-for. Several testimonials cite specific individuals by name - Sirlina, Heather, Mr. William, Ms. Charles, Ms. Webster, Ms Davis, Ms Joseph, Anita, and others - whose kindness, accessibility, and professionalism left a lasting impression. For example, some testimonials express heartfelt thanks to Sirlina for her ongoing guidance from day one, and to the broader team of nurses and aides who handled difficult lifts and daily care with competence and compassion. The narrative from these accounts suggests CHC has many staff members who go above and beyond in the eyes of families.
There are also accounts that acknowledge mixed experiences. A few reviewers recognize that some staff members stood out as particularly supportive, while others did not meet expectations. One reviewer explicitly states that some staff members were good and others were not, though they still found value in the efforts of Sirlina to raise spirits and maintain a positive outlook. Another reviewer describes a favorable rehabilitation experience but notes that the cafeteria food was not the best, even as the social work team helped with practical needs like housing applications. These nuanced perspectives point to real variability in day-to-day experiences, even within a facility that many families regard highly for its overarching approach to care and patient engagement.
Amid the largely positive feedback, one review presents a serious and troubling account. Titled No stars and dated 7/5/2025, it describes a gravity-filled concern about a family member who reportedly fell and did not receive timely assistance after calling for help. The account alleges that call lights were ignored, a patient was found on the floor, and that the facility did not respond adequately. Additional claims describe dirty rooms, soiled linens, urine smells, and flies, with the author noting the resident's age (93) and expressing fear for the future. The reviewer further claims a subsequent deterioration, including pneumonia, and laments a perceived lack of accountability, calling for closure or takeover by more caring staff. This account stands in contrast to the many positive narratives and serves as a stark reminder that patient safety and responsive care are essential, and that at least some families perceive serious gaps that require urgent attention.
Taken together, the collection of reviews portrays CHC as a facility with a strong affinity for patient-centered rehabilitation, where cleanliness, engaging activities, and compassionate staff are common positives. Sirlina emerges as a repeated touchpoint for reassurance, guidance, and human-centered care, and the broader team - nurses, CNAs, wound-care specialists, and recreation staff - receives frequent commendation for their dedication. The living environment is described as welcoming and well-kept, contributing to a sense of security for families entrusting their loved ones to CHC's care. At the same time, the critical review underscores that experiences can vary and that safety concerns, if unaddressed, can profoundly affect family trust and resident welfare. The facility's ongoing challenge, then, is to sustain its strengths in empathy, cleanliness, and rehabilitation, while continuously ensuring responsive, safe care for every resident.
295 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (9 miles away) Newark International (10 miles away) John F Kennedy International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Crown Heights Center for Nursing and Rehab in Brooklyn, NY, is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and welcoming environment for seniors to live in.
Residents can enjoy various amenities such as a beauty salon, cable or satellite TV, a computer center, and a fully furnished living space. There is also a fitness room, gaming room, small library, and outdoor space for residents to relax and engage in recreational activities. The community offers restaurant-style dining with special dietary restrictions taken into consideration.
Care services provided include 24-hour call system and supervision for the safety and security of residents. Assistance with daily activities such as bathing, dressing, and transfers is available. Medication management and meal preparation services are also provided. The community has a mental wellness program in place to support the emotional well-being of its residents.
Transportation arrangements are made both for non-medical needs as well as transportation to doctors' appointments. Move-in coordination services are available for those transitioning into the community.
In terms of nearby amenities, residents have access to three cafes, 21 parks, 41 pharmacies, one physician's office/hospital nearby. There are six restaurants nearby offering additional dining options. Transportation options are easily accessible with 22 transportation routes available. Additionally, two theaters provide entertainment options for residents.
Overall, the Crown Heights Center for Nursing and Rehab offers a comfortable living environment with comprehensive care services and numerous amenities to support the overall well-being of its residents.
Crown Heights Center For Nursing And Rehab is located at 810 20 Street Marks Avenue, Brooklyn, NY 11213 in Kings County, New York
Crown Heights Center For Nursing And Rehab on seniors.fyi includes 5 photos including images showing interior, windows, indoor plants, interior decor, gym, fitness, exercise, workout room, and more.
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