Crown Heights Center For Nursing And Rehab in Brooklyn, NY
Save810 20 Street Marks Avenue, Brooklyn, NY 11213
For more information about senior living options: (844) 490-3973
The staff are very professional, and the facility is kept clean and neat. The CNAs did a great job, and the staff are friendly and caring. The care provided has been excellent. The staff are wonderful and take very good care of residents. Sirlina Rodolphus is an outstanding social worker, always hands-on and truly caring for clients and families. The rehabilitation team is exceptional, patient, and dedicated to recovery. Allison and the recreation/entertainment staff keep residents engaged and smiling. The facility has an uplifting, professional atmosphere where staff treat residents like family. Heather Mavangira takes pride in helping individuals and addresses needs with care. The front desk and security staff are polite, helpful, and make visitors feel welcome.
The facility is described as a dump with dirty rooms, soiled linens, and pests like roaches and rats. Staff are accused of ignoring call lights and leaving patients on the floor, with some claims that they lied about the situation. It is labeled the worst facility in Brooklyn, with accusations of unprofessionalism, uncaring staff, and a lack of accountability. The director is described as unprofessional and uncaring. The place is criticized for being short-staffed and lacking basic amenities, including adequate visiting spaces. A reviewer alleges that residents were drugged to silence complaints. There are reports of unsafe conditions and care lapses leading to hospital visits or worse for loved ones. Several reviews note mixed quality, with some staff being good but overall care described as insufficient.Crown Heights Center for Nursing and Rehabilitation is best suited for families seeking a strong rehabilitation track paired with hands-on social work and a warm, family-like environment. The center tends to attract residents who need skilled nursing care and daily therapy, with an emphasis on individualized attention and meaningful activity programming. Families will encounter staff who are repeatedly praised for professionalism, empathy, and accessibility, and they will benefit from social workers who guide admissions, coordinate services, and maintain open lines of communication. For loved ones who value engagement - structured daily programs, live entertainment, and on-site grooming - this center delivers a practical blend of clinical care and a welcoming, home-like atmosphere that many families find reassuring during recovery and transition back home.
Those weighing Crown Heights against alternatives should understand that the strongest cautions revolve around consistency and cleanliness at times. Some reviewers report systemic problems - delays, perceived lax oversight, or management gaps - while others describe severely negative conditions, including unclean rooms or unresponsive staff. Families with loved ones who require near-perfect infection control, meticulous housekeeping, or relentless vigilance may want to compare facilities with longer-standing reputations for uniform safety and fewer episodic complaints. Also consider if there is a need for a facility with tighter 24/7 nursing coverage and a track record of rapid response to acute concerns; those priorities may point toward exploring other options.
On the upside, the center's rehab and wound-care teams are repeatedly highlighted as standout strengths. Numerous residents credit rapid gains in mobility, successful wound-healing outcomes, and a disciplined therapy schedule that keeps patients moving toward discharge. The breadth of activity programming - games, music, bingo, and special events - helps maintain mood, engagement, and social connection, which translates into calmer days and less agitation for many rehabilitating residents. The social work team, especially figures like Sirlina and Heather, consistently emerges as a core asset, bringing clarity to care plans, easing admissions, and ensuring families are kept informed. When these elements align, care feels cohesive and family members gain confidence that their loved one is staying connected to both medical and personal well-being.
Practical decision-making should center on how to verify ongoing quality day to day. Prospective families should request a current tour with a focus on cleanliness in patient rooms, bathrooms, and common areas, and observe how staff interact with residents in real time. Meeting the assigned social worker - preferably Sirlina or Heather - and asking for concrete examples of how care plans were tailored to individual needs will reveal whether advocacy translates into tangible, timely actions. Inquire about therapy schedules, wound-care protocols, meal quality, and access to on-site grooming services, which many residents prize. Finally, ask for the facility's plan for addressing any red flags that arise and for how families can participate in discharge planning and post-acute care coordination.
Brooklyn's Crown Heights location carries both promise and risk, shaped by a mix of glowing testimonials and pointed warnings. The strongest endorsements describe a facility that treats residents like family, with attentive nursing and supportive social work that calms fears and guides families through every step of recovery. Yet there are persistent concerns from a subset of reviews about cleanliness, responsiveness, and even safety lapses. This means the decision hinges on a concrete assessment of current staffing, housekeeping rigor, and the facility's willingness to address problems transparently and promptly. Families should not rely on impressions alone; they should demand measurable assurances - current caregiver ratios, recent survey results, and a clear escalation path if concerns arise.
In the end, Crown Heights Center for Nursing and Rehabilitation is a compelling option for families prioritizing robust rehabilitation, social-work advocacy, and meaningful daily activities, provided due diligence is undertaken. For those who cannot tolerate inconsistencies in cleanliness or potential lapses in safety oversight, alternative communities with more uniform performance records may be wiser choices. The right path rests on balancing the meaningful care demonstrated by dedicated staff - especially Sirlina, Heather, Allison, and the rehab team - with a candid evaluation of housekeeping, administration, and the facility's systems for preventing and correcting problems. This approach ensures the chosen community aligns with both medical needs and the family's comfort level with ongoing oversight and accountability.
295 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (9 miles away) Newark International (10 miles away) John F Kennedy International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Crown Heights Center for Nursing and Rehab in Brooklyn, NY, is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and welcoming environment for seniors to live in.
Residents can enjoy various amenities such as a beauty salon, cable or satellite TV, a computer center, and a fully furnished living space. There is also a fitness room, gaming room, small library, and outdoor space for residents to relax and engage in recreational activities. The community offers restaurant-style dining with special dietary restrictions taken into consideration.
Care services provided include 24-hour call system and supervision for the safety and security of residents. Assistance with daily activities such as bathing, dressing, and transfers is available. Medication management and meal preparation services are also provided. The community has a mental wellness program in place to support the emotional well-being of its residents.
Transportation arrangements are made both for non-medical needs as well as transportation to doctors' appointments. Move-in coordination services are available for those transitioning into the community.
In terms of nearby amenities, residents have access to three cafes, 21 parks, 41 pharmacies, one physician's office/hospital nearby. There are six restaurants nearby offering additional dining options. Transportation options are easily accessible with 22 transportation routes available. Additionally, two theaters provide entertainment options for residents.
Overall, the Crown Heights Center for Nursing and Rehab offers a comfortable living environment with comprehensive care services and numerous amenities to support the overall well-being of its residents.
Crown Heights Center For Nursing And Rehab is located at 810 20 Street Marks Avenue, Brooklyn, NY 11213 in Kings County, New York
Crown Heights Center For Nursing And Rehab on seniors.fyi includes 5 photos including images showing interior, indoor plants, interior decor, gym, fitness, exercise, workout room, laundry room, and more.
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