MorningStar Assisted Living & Memory Care of Santa Fe

Pros

• The staff at MorningStar of Santa Fe is loving and conscientious, providing excellent care to residents.
• MorningStar has created a beautiful and well-equipped community with great amenities.
• Leslie Castaneda, the Executive Director, and her staff have developed a wonderful program supporting local charities in Santa Fe.
• The staff at MorningStar are always willing to lend a helping hand and provide excellent care to residents.
• The entire staff at MorningStar is caring, dedicated, and creates a welcoming environment for residents.
• MorningStar provides quality memory care services with professional, attentive, and caring staff.
• The facility at MorningStar is clean, bright, and elegantly furnished, creating a comfortable living environment for residents.
• These statements have been paraphrased from the original reviews for clarity and brevity.

Cons

• The management is shaky.
• The amazing food they had promised in the beginning is not good at all.
• It's way overpriced for what they are getting.
• They are short-staffed and having issues hiring new people.
• Sometimes you have to keep on their case about what they are supposed to be doing.
• During the sales process, they were very nice, but when we moved in that changed.
• There was a huge plumbing issue during our tour, and there was a foul odor.
• Finding the right memory care for their dad has been a huge challenge, and each facility has been worse than the last until MorningStar.
• Within a year, their dad has been in and out of five different facilities, all worse than the last.
• The facility lacks quality care and mistreatment or cruelty might occur.
• The previous facilities had been terrible compared to MorningStar.

Review

MorningStar of Santa Fe has received mixed reviews from customers. While some had a positive experience, others were disappointed with the management and food quality. One customer mentioned that the promised amazing food was not good at all and felt that the cost was too high for what they received. They would not recommend MorningStar of Santa Fe to others.

Despite these negative experiences, there were also positive aspects mentioned in the reviews. MorningStar House was chosen initially because it was new and had a visually appealing community layout. The amenities provided were satisfactory, but there were some issues with staffing and hiring new employees. Customers noted that they had to remind staff about their responsibilities at times. However, despite this setback, one customer still felt inclined to recommend MorningStar of Santa Fe to others who are looking for assisted living options.

During an in-person tour, another potential customer noticed a foul odor due to a plumbing issue at the time. This highlights the importance of conducting thorough inspections before making any decisions.

Customers also mentioned discrepancies between the sales process and actual move-in experience. It is advisable to ensure that all agreements are documented in writing to avoid any misunderstandings or changes upon arrival.

On a more positive note, one review expressed gratitude towards MorningStar staff and administration for their compassionate care during their loved one's last few months of life. The staff was described as loving, conscientious, and compassionate.

Another reviewer commended Leslie Castaneda, the Executive Director, and her team for their efforts in supporting local charities through their Community Giving program. They have organized numerous community parties while also providing exceptional care for senior citizens.

Additionally, friends visiting a resident at MorningStar of Santa Fe expressed satisfaction with both staff members and the overall cleanliness and ambiance of the facility.

The Reflections Neighborhood within MorningStar provides excellent care for residents dealing with memory-related conditions, according to another satisfied visitor whose father resides there. The staff is attentive and dedicated while creating a welcoming and comfortable environment.

Furthermore, a reviewer emphasized the caring nature of the entire MorningStar staff. The facility was described as clean and a home away from home for residents.

Lastly, one customer expressed their relief in finding MorningStar after experiencing dissatisfaction with previous memory care facilities. They appreciated the high level of care and attention to detail provided by the staff. Activities are diverse and conducted regularly, while the facility itself is elegant and well-maintained.

Overall, MorningStar of Santa Fe has received mixed reviews. While there have been some concerns about management, staffing, and food quality, there were also positive remarks regarding the caring nature of the staff, community involvement, cleanliness, and overall quality of care provided to residents.

Located in Santa Fe, New Mexico, this area offers a variety of amenities to support a comfortable and convenient lifestyle for seniors. With several hospitals and medical centers nearby, including CHRISTUS St. Vincent Physicians Medical Center and Major Medical, residents have access to quality healthcare services. Additionally, there are numerous dining options such as Posa's El Merendero and Kai Sushi & Dining, as well as cafes like Java Joe's and Starbucks for socializing with friends. Parks like Ragle Park provide opportunities for outdoor recreation and relaxation. Pharmacies like Medicap Pharmacy and Walgreens make it easy to access medication and other health needs. Places of worship such as Lutheran Church of the Servant offer spiritual enrichment, while transportation options like the Rail Runner South Capitol make it convenient to get around the area. Overall, this part of Santa Fe offers a well-rounded living environment for seniors looking for a vibrant community with essential resources nearby.

Hospitals

• CHRISTUS St VINCENT PHYSICIANS MEDICAL CENTER (0.9 miles)
• Major Medical (2.5 miles)
• Physicians Plaza Surgery Center (3 miles)

Physicians

• CHRISTUS St. Vincent Pain and Spine Specialists Procedure Center (0.9 miles)
• Steven Weiner, MD (1 miles)
• Santa Fe Community Guidance Center (1.1 miles)
• Santa Fe Family Health Center (1.6 miles)
• Goss, Bryan Dr - New Mexico Cancer Care Associates (1.9 miles)
• CHRISTUS St. Vincent Regional Cancer Center (1.9 miles)
• X-Ray Associates at Santa Fe (1.9 miles)

Restaurants

• Posa's El Merendero (1.3 miles)
• Frogurt (1.6 miles)
• Los Amigos (2.3 miles)
• Kai Sushi & Dining (2.6 miles)
• Blake's Lotaburger (2.6 miles)
• Harry's Roadhouse (2.6 miles)
• Sunrise Family Restaurant (2.7 miles)

Parks

• Ragle Park (1.5 miles)
• Frenchy's Field Park (3.6 miles)
• Railyard Park (4 miles)

Cafes

• Java Joe's (1.6 miles)
• Panera Bread (2.9 miles)
• Java Joe's (3 miles)
• Starbucks (3.5 miles)
• The New Baking Company (3.7 miles)
• Cafecito (3.7 miles)
• Starbucks (4.1 miles)

Pharmacies

• Medicap Pharmacy (1.6 miles)
• Sav-On Drugs (1.8 miles)
• Albertsons Market Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• Smith's Food & Drug (2.6 miles)
• Walgreens (2.7 miles)
• Smith's (2.8 miles)

Places of Worship

• Lutheran Church of the Servant (2.5 miles)
• Christ Church Santa Fe (3.7 miles)

Transportation

• Rail Runner South Capitol (3.6 miles)