Casa Real in Santa Fe, NM
Save1650 Galisteo Street, Santa Fe, NM 87505
For more information about senior living options: (844) 490-3973
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Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
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The admission process is quick and efficient, and the staff are pleasant and patient. The facility is clean, and Arlene at the front desk provides helpful assistance with visitor registration and directions. The staff are great, friendly, and helpful, and visitors are impressed. The staff have been absolutely amazing with residents, and families deeply appreciate their support. Casa Real's staff are friendly and hardworking, delivering attentive care. The staff are super friendly and helpful, helping family members feel at ease. The nurses and other staff are nice, and the facility is clean, with caring attention to residents' well-being. The memory care unit is comforting, supportive, and devoted to each patient. The staff go above and beyond to make residents feel safe and cared for.
The facility is terrible and understaffed, failing to deliver services or engage residents. It is alleged that residents are sedated with medications to keep them from being a bother. The place is filthy and poorly maintained, with dirty rooms and strong odors. The meals are poorly prepared, often recooked, with mush and limited fresh options. The front desk is rarely staffed and security is inadequate. Families report neglect, including missed medications, dehydration, bedsores, and injuries. It is described as a for-profit facility prioritizing profits over patient care. There are accusations of harassment, favoritism, and unaddressed complaints. It has faced investigations and ownership changes, indicating ongoing quality concerns.Casa Real in Santa Fe is best suited for families facing a skilled-nursing or long-term-care need where the priority is accessible, person-to-person care from front-line staff, and robust rehabilitation services that can help a loved one regain mobility or maintain daily functioning. The community has earned praise for warm admissions, simple visitation, and a culture of attentive aides and nurses who connect with residents and families. For seniors who value a facility with a strong therapy program and consistent daytime engagement, Casa Real can be a workable, even comforting option. It is particularly reasonable for Medicaid-eligible residents who require rehabilitative support and steady daily care, with a preference for a facility that emphasizes friendly, visible staff and workable routines.
Those considering alternatives should note several red flags raised by a substantial portion of feedback. Families needing meticulous medication management and uninterrupted nurse supervision may want to look elsewhere, given repeated concerns about delays, errors, and some staff burnout. Cleanliness and upkeep can vary by unit, with numerous reviews describing odors, worn furniture, and neglected rooms. Management quality and communication also show inconsistent trajectories: some families report responsive leaders and improved morale, while others describe disengagement, bureaucratic hurdles, or a perception that financial considerations outweigh individual resident needs. For memory care in particular, prospective residents who require highly individualized cognitive therapies and proactive behavioral management may want to compare options with more consistent programming and staffing.
On the upside, Casa Real's most dependable strengths lie in the people at the sharp end of care. The aides, nurses, and therapists are frequently praised as kind, patient, and capable, with many residents and families noting meaningful improvements through physical and occupational therapy. The therapy staff receives explicit commendations for pushing residents to regain function, and several reviewers highlight therapists who made early gains possible and encouraged continued effort. The facility's cleanliness and friendly front-desk interactions also surface repeatedly as reassuring touchpoints - when staff are present and engaged, the environment feels caring, orderly, and welcoming. Visitation is described as flexible and enabling, which matters greatly to families seeking ongoing involvement.
Yet the most troubling themes cluster around staffing stability, communication, and accountability. Persistent shortages reportedly strain the ability to provide consistent, timely care, and some reviews describe episodic lapses in routine tasks such as medication administration, documentation of falls, and even basic safety checks like ensuring proper use of oxygen or bed restraints. A subset of families alleges improper handling of medications, insufficient bedside attentiveness, and gaps in responding to cries for help. Complaints about front-desk responsiveness, leadership visibility, and inconsistencies in house rules underscore a sense that, for some residents, day-to-day life can feel ad hoc rather than predictable. The combination of under-resourced floors and variable management creates an elevated risk profile for long-term stay.
These pros do offset significant drawbacks only if the decision hinges on rehab potential, visible staff warmth, and the willingness to navigate a facility that can still deliver solid day-to-day care when conditions align. The benefits of motivated CNAs, supportive nurses, and effective therapists can translate into meaningful progress, especially for residents who respond well to structured routines and consistent personal attention. However, for families prioritizing unwavering medication accuracy, spotless day-to-day operations, and a leadership culture that relentlessly prioritizes resident safety over cost control, Casa Real carries enough inconsistencies to justify looking at other options first.
In practical terms, families weighing Casa Real should plan a deliberate, multi-visit assessment. Ask for unit-specific tours and request to speak with floor supervisors about typical nurse-to-resident ratios during peak hours. Probe how medication management is documented and how quickly staff respond to calls for assistance. Seek out current residents and families to gauge whether calls are answered promptly and whether safety checks - such as bed rails, oxygen delivery, and fall prevention - are consistently documented. Request a clear picture of pricing, what is included in long-term care versus rehab stays, and how management handles family communication when concerns arise. If these questions favor a positive, proactive answer, Casa Real remains a viable, practical option; otherwise, it's wise to consider other communities with a steadier track record of staffing, safety, and transparent governance.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Santa Fe Municipal (8 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Casa Real is an assisted living community located in the beautiful city of Santa Fe, NM. We provide a wide range of amenities and care services to ensure that our residents have everything they need for a comfortable and fulfilling life.
Our fully furnished apartments are equipped with cable or satellite TV, a dining room, kitchenette, and Wi-Fi/high-speed internet access. Residents can enjoy the outdoors in our spacious garden or outdoor space. Housekeeping services are provided to maintain a clean and organized living environment.
At Casa Real, we prioritize the well-being of our residents. Our 24-hour supervision ensures their safety and security at all times. Our trained staff provides assistance with daily activities such as bathing, dressing, and transfers. Medication management is also available to ensure that residents receive their prescribed medications on time.
We understand the importance of maintaining a healthy lifestyle, and therefore offer special dietary restrictions including diabetes diet options. Our dedicated team prepares delicious meals using fresh ingredients, promoting proper nutrition for our residents.
To promote mental wellness, we offer a comprehensive mental wellness program designed to engage residents in stimulating activities tailored to their individual interests and abilities. Scheduled daily activities are also available for socialization and entertainment.
Transportation arrangement to medical appointments is provided for easy access to healthcare providers. In close proximity to Casa Real, there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals for convenience and accessibility.
At Casa Real in Santa Fe, NM, we strive to create a warm and welcoming environment where seniors can thrive while receiving the necessary support they need.
Casa Real is located at 1650 Galisteo Street, Santa Fe, NM 87505 in Santa Fe County, New Mexico
Casa Real on seniors.fyi includes 5 photos including images showing interior, dining, decor, bedroom, exercise equipment, architecture, windows, kitchen, and more.
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