Casa Real

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Casa Real

1650 Galisteo Street, Santa Fe, NM 87505

For more information about senior living options: (844) 490-3973

2.3 from 11 reviews
5 stars
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4 stars
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6

Skilled Nursing Facility

Overall Review of Casa Real

Pros

  • pro Some staff members at Casa Real are described as caring and responsive, providing supportive care to patients during their rehabilitation stays.
  • pro A family member noted that the physical and occupational therapy offered was quite good, helping their loved one recover effectively.
  • pro One reviewer highlighted the cheerful and upbeat attitude of the staff, which contributed positively to the environment for long-term residents.
  • pro Activities at the facility were mentioned as lively and enjoyable, creating a sense of happiness and calm during visits.
  • pro The food was described by some as well-prepared, with a focus on local cuisine that some residents enjoyed.

Cons

  • pro The facility is understaffed, leading to inadequate care for patients who require assistance.
  • pro Unhygienic conditions were reported, including staff not washing patients' hands before meals.
  • pro There were issues with medication management, including missed IV medications and improper medication administration.
  • pro Patients experienced falls that were not documented or communicated to family members, indicating a lack of proper oversight.
  • pro The facility was described as dirty, with falling apart furniture and poor overall maintenance.
  • pro Residents appeared neglected and lacked meaningful activities, leading to a poor quality of life.
  • pro Food quality was consistently criticized as subpar and unappetizing.
  • pro Management was unresponsive to requests for information and failed to communicate effectively with families about patient care updates.
  • pro Staffing levels were noted to be insufficient, resulting in delayed responses to patient needs and concerns.
  • pro Overall impressions indicated dissatisfaction with the care received, describing the facility as more of a warehouse than a nurturing environment for recovery.

Review

Casa Real, a Medicaid-certified rehabilitation and nursing facility located in Santa Fe, has garnered a wide range of reviews from families of residents, reflecting serious concerns about the quality of care and overall environment within the facility. On one hand, some families express dissatisfaction with conditions that include understaffing and neglect. They report instances where their loved ones experienced uncleanliness, inadequate medical attention, and insufficient oversight by staff members. For example, one reviewer detailed their grandmother's troubling experience following an infected hip replacement surgery where she laid for hours in soiled undergarments without receiving necessary medications or help to get in and out of bed. This reveals a systemic issue with patient care being sacrificed for profit-driven motives.

Furthermore, the facility's physical conditions have drawn criticism. Reviews mention small rooms lacking climate control—either too hot or too cold—and describe common areas as noisy and chaotic. Physical aspects like falling-apart dressers add to the perception of inadequate upkeep, suggesting that not only are patients receiving subpar medical treatment but are also placed in uncomfortable living environments. Numerous reviews express sentiments that Casa Real resembles more of a warehouse for individuals rather than a nurturing home where care can flourish. Such observations raise alarms over whether residents are given the personal attention they require for their dignity and well-being.

Staff performance has been another focal point in these assessments. Multiple family members noted that caregivers appeared overwhelmed due to staffing shortages, which ultimately affects the level of individual care provided to each resident. One reviewer even stated that their father was sent to a hospital due to injuries incurred while at Casa Real; rather alarmingly, the facility didn’t seem aware of his situation days later when they called about his status at the hospital—a clear indication of poor communication practices within the staff ranks. Additionally, instances were reported where patient hygiene was neglected; handwashing prior to meals was overlooked completely by staff—creating an unhygienic dining experience.

Conversely, there are accounts praising certain aspects of Casa Real’s services despite acknowledging underlying issues such as understaffing. Some family members reported positive experiences regarding physical rehabilitation services received by their loved ones during short-term stays at the facility. These visitors appreciated staff interactions with patients, noting how cheerful attitudes contributed positively to morale among long-term residents as well as short-term patients undergoing therapy sessions aimed at regaining mobility.

However, it is essential to consider those who voiced larger issues concerning overall patient care compared to any bright spots highlighted amid otherwise negative experiences. Complaints surrounding food quality emerged frequently; reports include complaints about mushy meals lacking nutritional value or diversity—some claiming residents were served carrots every day—which could further compromise health outcomes for already vulnerable populations like seniors needing rehabilitative services after surgeries or illnesses.

In reviewing all perspectives shared by family members about Casa Real facilities—from deeply troubling accounts detailing neglectful practices leading to avoidable injuries and declining health conditions to scattered praises encapsulating hopeful moments found within therapy sessions—it becomes evident that significant improvements are needed across various dimensions: staffing levels must increase proportionately with resident numbers; careful training on proper hygiene protocols needs implementation; hygienic living conditions should rank higher on administrative priority lists alongside enhancing communication lines between families and healthcare providers operating within this space.

Conclusively, these reviews paint Casa Real as a mixed bag: one fraught with challenges yet intermittently marked by caring moments from certain employees dedicated despite overarching systemic failings indicative of many profit-driven nursing homes today. Families seeking places for their loved ones deserve transparency during this challenging decision-making process—both sides should be considered before choosing such facilities whose reputations currently live under shadows cast by seemingly endless waves oozing discontent expressed through personal narratives told here today.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Santa Fe Municipal (8 miles away) Santa Fe Municipal (8 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Casa Real is an assisted living community located in the beautiful city of Santa Fe, NM. We provide a wide range of amenities and care services to ensure that our residents have everything they need for a comfortable and fulfilling life.

Our fully furnished apartments are equipped with cable or satellite TV, a dining room, kitchenette, and Wi-Fi/high-speed internet access. Residents can enjoy the outdoors in our spacious garden or outdoor space. Housekeeping services are provided to maintain a clean and organized living environment.

At Casa Real, we prioritize the well-being of our residents. Our 24-hour supervision ensures their safety and security at all times. Our trained staff provides assistance with daily activities such as bathing, dressing, and transfers. Medication management is also available to ensure that residents receive their prescribed medications on time.

We understand the importance of maintaining a healthy lifestyle, and therefore offer special dietary restrictions including diabetes diet options. Our dedicated team prepares delicious meals using fresh ingredients, promoting proper nutrition for our residents.

To promote mental wellness, we offer a comprehensive mental wellness program designed to engage residents in stimulating activities tailored to their individual interests and abilities. Scheduled daily activities are also available for socialization and entertainment.

Transportation arrangement to medical appointments is provided for easy access to healthcare providers. In close proximity to Casa Real, there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals for convenience and accessibility.

At Casa Real in Santa Fe, NM, we strive to create a warm and welcoming environment where seniors can thrive while receiving the necessary support they need.

Nearby Places of Interest

Physicians

  • Santa Fe Imaging (0.1 miles)
  • Nephrophiles (0.1 miles)
  • The Endoscopy Center of Santa Fe (0.1 miles)
  • Santa Fe Medical Plaza (0.2 miles)
  • New Mexico Foot & Ankle (0.2 miles)
  • Jose Sterling, MD (0.2 miles)
  • CHRISTUS St. Vincent Surgical Associates (0.2 miles)

Pharmacies

  • Pharmacy (0.1 miles)
  • Smith's Food & Drug (0.6 miles)
  • CVS Pharmacy (0.8 miles)
  • Sav-On Pharmacy (0.8 miles)
  • Walgreens (1 miles)
  • Walgreens (1 miles)
  • Albertsons Market Pharmacy (1.1 miles)

Hospitals

  • Physicians Plaza Surgery Center (0.2 miles)
  • Major Medical (0.4 miles)

Restaurants

  • Sweetwater Harvest Kitchen (0.6 miles)
  • Kai Sushi & Dining (0.6 miles)
  • Clafoutis (0.8 miles)
  • Blake's Lotaburger (0.9 miles)
  • Taco Bell (0.9 miles)
  • Burrito Spot (1 miles)
  • McDonald's (1 miles)

Cafes

  • The New Baking Company (0.8 miles)
  • Cafecito (1.1 miles)
  • Starbucks (1.2 miles)
  • Modern General (1.3 miles)
  • Sky Coffee (1.5 miles)
  • Peet's Coffee and Tea (1.5 miles)
  • Mille (1.9 miles)

Places of Worship

  • Christ Church Santa Fe (0.8 miles)

Transportation

  • Rail Runner South Capitol (0.8 miles)
  • Rail Runner: Santa Fe Depot (1.6 miles)

Parks

  • Railyard Park (1.1 miles)
  • Santa Fe Railyard (1.3 miles)
  • Ragle Park (1.7 miles)
  • John F Ray Griego Park (1.8 miles)
  • Frenchy's Field Park (1.8 miles)
  • Stations Of The Cross Prayer Garden (1.9 miles)

Theaters

  • Violet Crown Cinemas Santa Fe (1.5 miles)

Frequently Asked Questions

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