The Heritage Assisted Living
Save854 Lettuce Lane, Las Cruces, NM 88001
For more information about senior living options: (844) 490-3973
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Heritage Assisted Living was more like a home rather than a facility. The three homes are beautiful and very clean. The staff are very professional and kind. The food was exquisite - fresh, savory and beautifully presented. Ms. Trevas Younger is gracious and giving. The management and staff are very helpful, friendly, and loving toward the residents. They know the residents' names and consistently speak to them when they pass. The Heritage kindly opened its doors to hold a wake after the funeral, showing warmth for families. They have done a stellar job of keeping Covid-19 out of the facilities.
Trivas is a disgrace to anyone with a loved one; she will sell your loved ones' furniture when they die and give you nothing but excuses, stating this is not the place where love lives but where greed thrives. The facility is described as an awful place with bed bugs everywhere, with management seeming unconcerned about the problem. Heritage Assisted Living is way too expensive. The staff's rudeness made the place not a pleasant place to work.Heritage House and the related Heritage Assisted Living facilities in Las Cruces, New Mexico, are described by many families as warm, welcoming, and deeply caring environments. Across a wide range of experiences, the common thread is a sense that the staff treat residents like family - remembering their names, speaking warmly, and offering patience, gentleness, and genuine concern. The feedback repeatedly highlights the people who make the place special: the caregivers, administrators, and especially the leadership, who are seen as devoted to the well-being and comfort of every resident.
Several families share personal stories that underscore the extraordinary compassion and dedication of the care teams. One daughter, Amy Lewis, writes movingly about her mother Judith Pinkham's final months, praising the "love, compassion and care" she received before passing away. She specifically thanks Candy, Crystal, Valeria, and Holly, noting that everyone at Heritage was helpful and professional, and that she would highly recommend the facility. Another family member describes their dad's year-long residency as marked by kindness, patience, and excellent care delivered in a home-like atmosphere. These accounts repeatedly emphasize not only medical or daily living support but also the emotional and relational richness of the care provided.
The leadership and the everyday staff receive frequent praise for going above and beyond, especially during challenging circumstances such as the COVID-19 pandemic. Commenters describe Trevas Younger, the owner, and her team as being deeply invested in residents' lives, with multiple notes calling Trevas "the heart beat of Heritage" and thanking her personally for leadership, guidance, and the close connections she forms with families. The staff are remembered as friendly, professional, and trustworthy, with many families expressing confidence that their loved ones are in good hands thanks to the overall culture of care fostered by Trevas and her colleagues.
The physical environment and amenities are consistently highlighted as a strong selling point. Reviewers describe three homes in Las Cruces that are clean, open, and homey, with common spaces that feel comfortable and inviting. Rooms are said to be well-sized, some with adjoining bathrooms, and residents can enjoy a true sense of home through features like private rooms, accessible bathrooms, and spaces designed for socializing. The facilities offer activity rooms, organized shopping trips, sightseeing outings, mountain drives, and music or other entertainment brought in for residents. Food is repeatedly praised as a standout, with reviewers noting meals cooked from scratch, fresh and beautifully presented, and resembling high-end dining more than typical cafeteria fare. One reviewer even recalls lunchtime dining with Granny and being impressed by the quality.
Care quality and daily life at Heritage are described as robust and versatile, capable of meeting a range of needs. Families emphasize staff who are patient and attentive as they navigate complex medical or cognitive conditions. Several accounts acknowledge how staff coordinate transportation and arrange access to geriatric physicians when appropriate. The compassionate, respectful, and personalized approach to care is cited as a hallmark, with many reviews describing how staff learn residents' names and speak to them routinely, a small but meaningful detail that contributes to a sense of being valued and respected.
Of course, no community is without its difficulties, and a couple of reviews present a more critical view. One commenter voices a strong negative opinion, stating they would not recommend the facility and alleging rudeness from staff and an unpleasant work environment. Another account contains serious accusations regarding the facility's management and operations, including complaints about bed bugs and concerns about how issues were handled and about interactions with leadership. A reviewer also notes financial challenges common to the industry, acknowledging that although the facility is expensive, many families feel they have little choice due to cost and the limited availability of comparable options, along with concerns about staffing levels on the floor. These voices remind readers that experiences can vary and that facility dynamics, especially in senior living, can influence daily life in meaningful ways.
Despite the outliers, the prevailing sentiment across most reflections is one of high regard for Heritage as a place where love, care, and community come to life. Families describe a strong sense of safety and trust, a facility that keeps COVID at bay through careful practices, and a leadership team that remains connected to residents and families alike. Many express a belief that Heritage stands head and shoulders above other locally available options, with praise for the cleanliness, the hospitality, the quality of food, and the way the staff and management work together to support both residents and their visiting families. In their closing words, reviewers commend the staff for creating a feel of home, for offering meaningful activities and social opportunities, and for providing personalized, compassionate care that honors the dignity of each resident.
In sum, Heritage House and its related Heritage Assisted Living facilities are described as places where residents often thrive thanks to a combination of attentive caregiving, a warm and home-like atmosphere, and a leadership team that genuinely cares. Families repeatedly emphasize the importance of staff who know residents by name, the high quality of meals, and the extensive activities designed to enrich daily life. While some voices caution potential tenants about cost and occasional concerns with staffing levels or conduct, the majority of feedback paints Heritage as a trusted, loving option for loved ones in Las Cruces where the care team's commitment to compassionate, dignified living makes a meaningful difference in the lives of residents and their families. If you are evaluating options for a loved one, a tour of Heritage seems likely to reveal many of the positive attributes highlighted by these families: a welcoming home, a dedicated staff, and a community that feels like family.
12 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.The Heritage Assisted Living in Las Cruces, NM is a welcoming and comfortable community that specializes in Memory Care. With a focus on providing personalized care for residents with memory impairments, this assisted living community offers a range of amenities and services to ensure the well-being and happiness of its residents.
The community boasts a spacious dining room where residents can enjoy delicious meals prepared by skilled chefs. Each living space is fully furnished, creating a cozy and home-like atmosphere. Residents can also take advantage of the beautiful garden and outdoor spaces for fresh air and relaxation.
Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Laundry facilities are available for residents' convenience. The Heritage Assisted Living also offers move-in coordination assistance to make the transition into the community as smooth as possible.
To cater to various needs, respite or short-term stays are offered along with transportation and parking services for ease of mobility. For those eligible, VA benefits consultation is available to provide guidance on accessing available resources. Wi-Fi/high-speed internet access ensures that residents can stay connected with their family and friends.
When it comes to care services, The Heritage Assisted Living excels in providing assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff coordinates closely with health care providers to ensure comprehensive care plans are implemented effectively. Diabetes diet management is offered along with medication management services.
Residents' dietary restrictions are accommodated through special meal preparations. Transportation arrangements for medical appointments are provided, ensuring that residents can access necessary healthcare easily.
Engagement and enrichment are prioritized through an array of activities including community-sponsored events, fitness programs, live musical performances, scheduled daily activities, and engaging storytelling sessions.
Located conveniently near numerous amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals – The Heritage Assisted Living allows residents to easily explore their surroundings while maintaining close proximity to necessary services.
With its commitment to providing top-quality care, a wide range of amenities and services, and a vibrant community atmosphere, The Heritage Assisted Living is an excellent choice for individuals seeking Memory Care in Las Cruces, NM.
The Heritage Assisted Living offers Studio apartments.
The Heritage Assisted Living is located at 854 Lettuce Lane, Las Cruces, NM 88001 in Dona Ana County, New Mexico
The features offered by The Heritage Assisted Living are designed to create a supportive environment for residents with dementia or Alzheimer's disease, enhancing their quality of life and safety. Assistance with dressing and bathing ensures that residents maintain personal hygiene and dignity, promoting both physical comfort and self-esteem. Medication management is critical in preventing medication errors, which can have serious consequences for individuals with cognitive impairments. Meal preparation and service cater to specific dietary needs, ensuring residents receive the nutrition required for optimal health. Transportation arrangements facilitate access to medical appointments, reducing stress associated with travel logistics while maintaining continuity of care. Coordination with healthcare providers ensures that all aspects of a resident's medical needs are addressed collaboratively, providing holistic support. Activities of daily living assistance helps residents engage in routine tasks they may struggle with independently, fostering a sense of normalcy and routine. Additionally, assistance with transfers enhances mobility and reduces the risk of falls, while 24-hour supervision guarantees immediate support in any emergency situation, providing peace of mind for both residents and their families.
The Heritage Assisted Living on seniors.fyi includes 9 photos including images showing dining, vegetables, bedroom, pergola, patio, outdoor seating, garden, trees, and more.
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