THE WATERMARK AT CHERRY HILLS in Albuquerque, NM
SaveInterior
Decor
Living Room
Building
Architecture
Windows
Dining
Landscaping
Kitchen
Lighting
Entrance
Artwork
Seating Area
Fireplace
6901 San Vicente Ave. NE, Albuquerque, NM 87109
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The Watermark is light, clean, and has an extremely friendly staff. The caregivers are kind and go above and beyond for residents. The staff respond quickly to concerns and ensure issues are addressed. The facility feels like a resort with ample activities and entertainment. Residents feel safe and well cared for at The Watermark. Tracie Book listens and is not a hard sell. Shelbie Teasley makes things happen and addresses residents' needs immediately. Brooke K. and the leadership provide reassurance and clear communication. The Watermark at Cherry Hills is a wonderful, warm, and welcoming community. The meals are delicious and the food is often praised. The environment is upbeat, bright, sunny, and clean. The staff are friendly, respectful, and genuinely caring. The front desk staff know residents by name and make them feel at home. The Watermark hosts engaging events and music that residents enjoy.
Memory care seems to have gone downhill recently. Staff in memory care are often seen sitting around, with only a couple of staff members actually doing their jobs. Management changes have resulted in chaos in every area. There were three instances where meals were not ready for residents. They did not have her correct medication orders. They gave a controlled substance without the proper order and refused to treat when it was discovered. The Watermark raised rates four times in 18 months and has no cap on Carepoints. They billed for hospice services not included in the contract. Reviewers warned prospective families not to move a loved one into Watermark. There was a massive Covid-19 outbreak and the facility did not separate negative and positive residents.The Watermark at Cherry Hills is best suited for families seeking a lively, resort-like atmosphere in Albuquerque where residents can stay socially engaged, enjoy varied programming, and receive attentive assistance on a day-to-day basis. It works well for seniors who want a modern, well-maintained setting with frequent activities, strong front-desk accessibility, and a memory-care team that has earned praise for responsiveness and compassion. The community shines when families prioritize a warm, personable staff, easy access to events, and a sense of security that comes from visible care coordination. Those who should consider alternatives are families prioritizing absolute consistency in daily caregiving, predictable pricing with tight cap controls on care-related charges, and a management track record free of frequent leadership changes or documented billing disputes.
On balance, the Watermark presents a compelling package: friendly, capable staff who greet residents by name, a calendar filled with lectures, outings, and spontaneous entertainment, and a facility that feels bright, safe, and well cared-for. Several families highlight the memory-care team's dedication, noting particular leaders who coordinate care with hospice partners and stay attuned to evolving resident needs. The assisted-living side benefits from a strong social fabric - music, performances, holiday gatherings, and opportunities for families to participate without feeling like outsiders. Food and dining are frequently cited as positives, and the building's design - mid-century appeal with modern touches - contributes to a sense of comfort and belonging. The combination of a clean, well-staffed environment and a management team that appears accessible creates a foundation that often offsets everyday concerns with assurance and reliability.
Yet, no community thrives without caveats, and the Watermark carries some notable tensions. A subset of reviews points to challenges in memory care related to supervision gaps, staff turnover, and occasional lapses in day-to-day care. Patrons describe moments when peri-care or routine checks seemed delayed, and some families allege that communication around issues could be inconsistent. Billing and rate clarity emerge as recurring friction points, including reports of multiple care-point increases over time and services being billed separately from what contracts suggested. Management turnover and shifting leadership are cited as contributing factors to perceived inconsistency. These concerns are not universal, but they do color the experience for some families and warrant careful due diligence before committing long-term.
The key question is whether the community's strengths can reliably offset these potential drawbacks. When leadership is stable and programmatic communication is robust, Watermark delivers on its promise of a warm, engaging environment - with staff who participate in residents' lives, coordinate with outside care providers, and maintain a welcoming, well-kept campus. The notable care from named leaders (memory care directors, activity coordinators, and front-desk teams) has repeatedly transformed anxious transitions into confident placements. Families report meaningful progress in residents' mood, energy, and daily participation, which speaks to the staff's ability to tailor activities and maintain a proactive care ethos. The strongest offset occurs when families verify that the specific unit (assisted living versus memory care) has consistent leadership and clear, written care plans, plus transparent billing practices before moving in.
For those weighing this community, it is prudent to consider alternatives if the priorities include unwavering staffing stability, strictly controlled pricing with a firm cap on increases, and a track record of zero billing disputes. If those elements are non-negotiable, touring other Albuquerque options with a history of steadier management or more consistent staffing models may be wise. However, for families who value a lively culture, genuine staff engagement, and a care team that genuinely treats residents with personalized attention, Watermark remains a strong contender. The decision should hinge on meeting the memory-care leadership, reviewing a resident's individualized care plan, and obtaining clear, documented explanations of how carepoints and ancillary services are billed over time. When those boxes are checked, Watermark is an equipped, capable home that often delivers peace of mind to families and meaningful daily life for residents.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Albuquerque International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Watermark at Cherry Hills in Albuquerque, NM is an assisted living community that specializes in memory care. Our community offers a range of amenities and care services to support the needs of individuals with memory impairments.
Residents at The Watermark at Cherry Hills will enjoy our spacious dining room where they can have their meals. Each living space is fully furnished to provide a comfortable and home-like environment. Our community also features a beautiful garden and outdoor space for residents to relax and enjoy nature.
We understand the importance of maintaining a clean living environment, which is why we offer housekeeping services to all residents. Our team will assist with move-in coordination, ensuring a smooth transition into our community.
For convenience, telephone and Wi-Fi/high-speed internet services are provided to keep residents connected with family and friends.
Our dedicated staff is trained to provide personalized care for activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical treatments or appointments. We offer specialized memory care programming for individuals with dementia or mild cognitive impairment.
To ensure proper nutrition, we accommodate special dietary restrictions such as diabetes diets. Meal preparation and service are available for all residents. Medication management is provided to ensure medication reminders and administration.
At The Watermark at Cherry Hills, we prioritize mental wellness by offering a mental wellness program tailored to the needs of each resident. We also provide transportation arrangement for medical purposes as well as transportation to doctor appointments.
Residents can engage in scheduled daily activities that promote socialization and engagement within our community. Additionally, there are two cafes, three parks, 18 pharmacies, 36 physicians' offices nearby which provide convenient access to various amenities outside our community. There are also 35 restaurants nearby for residents to explore different dining options. For those seeking spiritual connection, there are three places of worship available nearby.
With two hospitals in close proximity along with one theater nearby, residents can feel confident in the accessibility of medical care and entertainment options.
At The Watermark at Cherry Hills, we are dedicated to providing a supportive and enriching environment for individuals with memory care needs.
THE WATERMARK AT CHERRY HILLS is located at 6901 San Vicente Ave. NE, Albuquerque, NM 87109 in Bernalillo County, New Mexico
The comprehensive array of services offered at The Watermark at Cherry Hills is designed to enhance the quality of life for residents experiencing various stages of dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that individuals maintain dignity and personal hygiene while receiving the physical support they may need. Medication management and coordination with healthcare providers guarantee that residents adhere to their treatment plans, addressing both their medical and cognitive needs. Meal preparation and service cater to nutritional requirements, promoting health in a familiar dining environment. Additionally, 24-hour supervision offers safety and reassurance for families, while specialized memory care programming--including activities tailored for mild cognitive impairment--engages residents cognitively, fostering mental wellness. Transportation arrangements for medical appointments further facilitate access to necessary healthcare services, ensuring a holistic approach to resident well-being.
THE WATERMARK AT CHERRY HILLS on seniors.fyi includes 28 photos including images showing interior, decor, dining, lobby, artwork, building, windows, seating area, and more.
Elan Santa Monica Assisted Living & Memory Care
Albuquerque, NM
Helpful staff and clean, modern facilities with pleasant apartment options.
Next Door Homecare LLC
Albuquerque, NM
Some families report dedicated, reliable caregivers delivering meaningful support.
Coronado Villa Retirement Resort
Albuquerque, NM
Strong sense of community with attentive staff, diverse activities, and multiple dining options.
Overture Albuquerque
Albuquerque, NM
Comprehensive amenities and care services, including dining, wellness, transportation, and a robust activities program.
Overture Albuquerque 55+ Apartment Homes
Albuquerque,, NM
Competitive pricing for 1BR ($1,260) and 2BR ($2,240) relative to county/state averages in a 55+ community.
Comfort Keepers
Albuquerque, NM
Fully furnished units with 24/7 supervision, medication management, and transportation for medical needs.
Las Palomas Center
Albuquerque, NM
Excellent rehabilitation staff; well-maintained facility with good meals.
MorningStar Assisted Living & Memory Care of Albuquerque
Albuquerque, NM
Premium dining and attentive, engaging staff in a bright, welcoming community.
Brentwood Gardens Apartments
Albuquerque, NM
Excellent nearby access to pharmacies, doctors, hospitals, dining, and parks.
Guiding Your Journey: Understanding Power of Attorney for Elderly Parents
The article emphasizes the significance of establishing a power of attorney for elderly parents to enable an agent to make decisions on their behalf regarding health and finances, especially during cognitive or physical decline. It outlines various types of power of attorney, the importance of consulting legal professionals, and the responsibilities and challenges faced by agents, while also discussing alternatives and common misconceptions.
22 Remarkable Caregiver Support Groups Available Online and In-Person
Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
Interior
Decor
Living Room
Building
Architecture
Windows
Dining
Landscaping
Kitchen
Lighting
Entrance
Artwork
Seating Area
Fireplace
