Comfort Keepers

8204 B Louisiana Boulevard Northeast, Albuquerque, NM 87113

For more information about senior living options: (844) 490-3973

3.6 from 14 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
1
1 stars
4

Assisted Living

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    Overall Review of Comfort Keepers

    Pros

    • pro The entire Comfort Keepers team did a great job of listening and providing support during a very difficult time.
    • pro Everything was clear and pricing was transparent, with no surprise or last-minute charges.
    • pro Comfort Keepers was quick to find someone and the staff is great.
    • pro Michelle was helpful throughout the process.
    • pro Comfort Keepers was a life saver, providing care with experienced, caring staff.
    • pro It is a privilege to recommend Comfort Keepers to everyone seeking help with an aging parent.
    • pro The owners are honest, professional and responsive.

    Cons

    • pro The staff is ridiculously inefficient, unorganized, and probably underpaid.
    • pro The reviewer would never recommend Comfort Keepers to anyone.
    • pro The lady with the hairstyle from the 80s is very unprofessional.

    Review

    Across a range of client voices, Comfort Keepers emerges as a company focused on listening, guiding families through difficult times, and making care planning feel clear and doable. Several reviewers extend special thanks to Michelle, whose responsiveness and care consistently anchor the positive experiences. The thread that runs through these notes is a sense that the team takes families' concerns seriously, works to understand their needs, and moves to put a concrete plan in place.

    A central theme is the clarity and transparency of the process. Reviewers describe being presented with options and given a thorough understanding of how decisions would be made, with a plan that supports the best outcome for their loved ones. Importantly, pricing is described as transparent, with many noting there were no surprise or last-minute charges. In moments of stress and urgency, this clarity proves to be a critical thread that helps families feel more in control, even when the situation is challenging.

    Yet not every experience holds the same tone. One reviewer offered a highly critical personal remark about a staff member, describing professionalism in terms of appearance and offering a harsh judgment. The comment - along with a few emojis - illustrates that perceptions of professionalism can be highly subjective and that individual interactions can color overall impressions, even when other aspects of service are well-regarded. This contrasted experience stands out amid largely positive narratives and serves as a reminder that personal rapport matters as much as the formal process.

    Other accounts highlight the efficiency and warmth of the team in action. Families describe quick - or even immediate - placements, with staff described as great and Michelle specifically cited for being helpful throughout the process. The consistency of such praise reinforces a pattern: when a family meets with Comfort Keepers, they often feel supported by people who truly listen and who can translate needs into practical care options. The emphasis on meeting families where they are - whether they need a few hours of care per day or 24-hour live-in support - speaks to a flexible, client-centered approach.

    The testimonials also convey a sense of reassurance during the most trying times. Phrases like "life saver" and "by our side the whole time" paint a portrait of caregivers who become more than service providers; they become part of the family's extended support system. In particular, the ability to provide 24-hour care with experienced, caring staff is highlighted as a turning point for families navigating intense care needs. Reviewers repeatedly note that the team never let them down and that the experience helped relieve some of the relentless pressures that come with caring for a loved one.

    In another voice, a reviewer framed Comfort Keepers as a rescue mechanism during a difficult decision-making process about aging parents. The message emphasizes that finding a caregiver is among the most challenging decisions families face, entangled with anxieties, insurance questions, and the complex realities of healthcare. Yet within that struggle, the review casts Comfort Keepers as a guiding presence, offering mentorship and support to navigate the journey alongside families.

    There are also endorsements that speak to longstanding relationships and trust. One reviewer, Ray Miller, notes a history of working with the owners and vouches for their honesty, professionalism, and responsiveness. The sentiment is clear: these positive experiences have built confidence to refer new clients, reinforcing the perception of Comfort Keepers as a dependable option for families seeking reliable elder care guidance and services.

    Of course, not all feedback is glowing. A separate critique accuses the staff of inefficiency, disorganization, and underpayment, concluding with an outright reluctance to recommend the service. This stark contrast to the otherwise supportive testimonials underscores the reality that care experiences can vary, and that internal processes and staff performance can significantly shape overall impressions. It serves as a reminder that, for families evaluating care options, consistency across the team matters as much as any individual story.

    Taken together, the reviews paint a nuanced portrait of Comfort Keepers. The majority of voices emphasize compassionate, client-centered care, clear planning, and a strong sense of partnership with families - especially through the steady presence and responsiveness of Michelle. At the same time, they acknowledge that experiences can diverge, with some clients feeling uncertain about efficiency and organizational consistency. The overarching thread is one of care-oriented intent: a team committed to guiding families through daunting decisions, offering multiple levels of support, and striving to treat loved ones with dignity and attentiveness in their time of need.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Albuquerque International (10 miles away) Albuquerque International (10 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to Comfort Keepers in Albuquerque, NM! Our assisted living community offers a range of amenities and care services to ensure a comfortable and fulfilling lifestyle for our residents.

    When it comes to amenities, we provide all the comforts of home. Each residence is cable or satellite TV ready and fully furnished for your convenience. You can enjoy delicious meals in our dining room or prepare your own in the kitchenette provided in each unit. Our housekeeping services ensure that your living space is always clean and tidy, while the outdoor spaces allow you to enjoy some fresh air and nature. Stay connected with family and friends through telephone, Wi-Fi, or high-speed internet access.

    At Comfort Keepers, we prioritize the health and well-being of our residents. Our experienced staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that any specific medical needs are met. For those with diabetes or special dietary restrictions, we offer customized meal plans. Medication management is also available to ensure proper medication routines are followed. Our mental wellness program focuses on nurturing our residents' emotional and psychological well-being.

    We understand that transportation can be a concern for seniors, especially when it comes to medical appointments. That's why we offer transportation arrangements for medical purposes as well as doctor's appointments.

    To keep our residents engaged and fulfilled, we offer resident-run activities where they can participate in various hobbies or social events. We also have scheduled daily activities planned for their enjoyment.

    Comfort Keepers is conveniently located near various amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures ease of access to essential services and resources.

    Overall, our assisted living community provides a warm and caring environment where you can live comfortably while receiving personalized care tailored to your unique needs.

    Nearby Places of Interest

    Physicians

    • Sandia Foot & Ankle (0 miles)
    • New Mexico Spine (0.1 miles)
    • Retina Consultants of New Mexico (0.4 miles)
    • Pacific Cataract and Laser Institute (0.5 miles)
    • Premier Hearing (0.6 miles)
    • Vessel Health Harvey J White MD (0.6 miles)
    • Optum Ophthalmology & Optometry (1.1 miles)

    Restaurants

    • Chick-Fil-A (0.5 miles)
    • Flying Star Cafe- Paseo (0.5 miles)
    • Subway (1.6 miles)
    • Cracker Barrel (1.6 miles)
    • Taco Bell (2.2 miles)
    • Sadie's (2.2 miles)
    • VARA Winery and Distillery (2.2 miles)

    Pharmacies

    • Smith's Food & Drug (0.6 miles)
    • Walgreens (0.6 miles)
    • Allison David MD (1.1 miles)
    • Walgreens (1.4 miles)
    • Rx Innovations (2 miles)
    • Smith's Food & Drug (2.3 miles)
    • Walgreens (3.2 miles)

    Cafes

    • Starbucks (1.7 miles)
    • The Range Cafe (3.3 miles)
    • Satellite Coffee (4.8 miles)

    Hospitals

    • HealthSouth Rehabilitation Hospital (1.8 miles)
    • Tri Core Reference Lab (1.8 miles)

    Places of Worship

    • Sandia Presbyterian Church (2.6 miles)
    • Sangre De Cristo Catholic Church (4.3 miles)

    Transportation

    • Sandia Peak Tramway (5.1 miles)

    Theaters

    • Regal Cinema UA Cottonwood Stadium 16 (5.2 miles)
    • Regal Winrock IMAX & RPX (5.4 miles)

    Parks

    • Midtown Dog Park (5.4 miles)

    Frequently Asked Questions

    Where is Comfort Keepers?

    Nearby Communities

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