8204 B Louisiana Boulevard Northeast, Albuquerque, NM 87113
For more information about senior living options: (844) 490-3973
The Comfort Keepers team did a great job of listening and providing support during a difficult time. They provided options and clarity to create a plan that helped make the best decision. Everything was clear and pricing was transparent, with no surprises or last-minute charges. They were quick to find someone to care for the loved one, and the staff was great. Michelle Maes was helpful throughout the process and treated the loved one as a priority. Comfort Keepers provides 24-hour care with experienced, caring staff who never let families down. The owners are honest, professional, and responsive, and they come highly recommended.
The staff is ridiculously inefficient, unorganized and probably highly underpaid. The lady with hairstyle from the 80's is very unprofessional, just like her hair.Comfort Keepers in Albuquerque is best suited for families seeking flexible, in-home care - ranging from a few hours a day to full 24/7 live-in support - paired with clear pricing and a highly responsive point of contact. This agency thrives when families need quick placement, ongoing advocacy, and hands-on help navigating care options and resources during a difficult transition. It is a practical fit for those who want a personal touch from leadership and a caregiver network that can scale up to meet immediate needs, rather than a rigid facility-based model.
The standout strength shows up in the front-line experience, especially through the care managers who become the family's primary ally. Reports highlight Michelle as a dependable, responsive coordinator who stays involved through the process and beyond initial placement. Families repeatedly note rapid matching, practical guidance, and a willingness to be "by the side" through complex decisions. Pricing is described as transparent with no surprise charges, which matters greatly when families are coordinating finances under stress. When 24-hour care is needed, Comfort Keepers has demonstrated the ability to mobilize experienced, caring staff, a critical factor for those balancing safety, dignity, and daily routines.
Leadership and the overall approach to care are consistently praised. Reviewers point to owners who are honest, professional, and responsive, creating a sense of trust and accountability that families can lean on in challenging times. The agency's capacity to position itself as a partner rather than a vendor - helping families understand what they need and what resources are available - adds practical value when options proliferate and emotions run high. The "life saver" narratives and the sense that the team treats clients like family reinforce a core strength: a human-centered, supportive orientation that can ease the burdens of caregiving.
Yet the picture is not uniformly positive. Several reviews flag meaningful operational gaps: the staff is described as inefficient or unorganized, and questions arise about underpayment affecting staffing stability. A particularly vocal critique singles out one staff member as unprofessional, illustrating how a single negative interaction can color overall impressions. Taken together, these threads help explain the mid-range rating and the presence of multiple low-star reviews. The inconsistency in day-to-day execution - especially around scheduling, coverage, and coordination - poses real risk for families counting on steady reliability.
These mixed signals mean several families should consider alternatives if operational consistency is non-negotiable. For those who prize flawless logistics, uniform staffing, and unwavering day-to-day organization, other providers may deliver more predictable execution. However, for families who value rapid access to care, personalized attention, and the ability to tailor services around shifting needs, Comfort Keepers remains compelling - provided due diligence is undertaken. Prospective clients are advised to request a dedicated care coordinator, insist on a written care plan with staffing assignments, and probe for contingency coverage and clear escalation steps if a caregiver is unavailable.
In the end, Comfort Keepers stands out as a pragmatic choice for Albuquerque families needing adaptable, in-home care with a clear emphasis on accessibility and compassionate advocacy. The strongest case is for those who want immediate support, transparent pricing, and a trusted point person who can guide the family through complex decisions. The caveat is clear: verify that operations are consistently reliable, secure a named primary caregiver or team, and obtain a detailed service agreement that spells out coverage, scheduling, and billing. When those guardrails are in place, Comfort Keepers can be a practical, value-driven solution for managing dementia, mobility, or daily caregiving without surrendering control or peace of mind.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Albuquerque International (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Comfort Keepers in Albuquerque, NM! Our assisted living community offers a range of amenities and care services to ensure a comfortable and fulfilling lifestyle for our residents.
When it comes to amenities, we provide all the comforts of home. Each residence is cable or satellite TV ready and fully furnished for your convenience. You can enjoy delicious meals in our dining room or prepare your own in the kitchenette provided in each unit. Our housekeeping services ensure that your living space is always clean and tidy, while the outdoor spaces allow you to enjoy some fresh air and nature. Stay connected with family and friends through telephone, Wi-Fi, or high-speed internet access.
At Comfort Keepers, we prioritize the health and well-being of our residents. Our experienced staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that any specific medical needs are met. For those with diabetes or special dietary restrictions, we offer customized meal plans. Medication management is also available to ensure proper medication routines are followed. Our mental wellness program focuses on nurturing our residents' emotional and psychological well-being.
We understand that transportation can be a concern for seniors, especially when it comes to medical appointments. That's why we offer transportation arrangements for medical purposes as well as doctor's appointments.
To keep our residents engaged and fulfilled, we offer resident-run activities where they can participate in various hobbies or social events. We also have scheduled daily activities planned for their enjoyment.
Comfort Keepers is conveniently located near various amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures ease of access to essential services and resources.
Overall, our assisted living community provides a warm and caring environment where you can live comfortably while receiving personalized care tailored to your unique needs.
Comfort Keepers is located at 8204 B Louisiana Boulevard Northeast, Albuquerque, NM 87113 in Bernalillo County, New Mexico
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