Unicity HealthCare

Pros

• The caregiver was sweet and gentle, providing excellent care and support for the family.
• Unicity responded promptly to phone calls and communicated effectively to resolve issues.
• The partnership with Unicity allowed for flexibility in planning for the mother's needs.
• Caregivers demonstrated compassion, caring, and efficiency while tending to clients' needs.
• Families felt peace of mind knowing their loved ones were in the hands of dedicated caregivers.
• The agency's office staff was responsive and helpful throughout the care process.
• Families expressed satisfaction with the consistent quality of care provided by familiar caregivers.
• Overall experiences with Unicity were positive, leading to recommendations for others seeking home care services.
• The Director of Nursing provided excellent support by assessing needs and matching families with suitable aides.
• Unicity is known for its expertise in Alzheimer's and dementia care, making it a trusted choice for many families.

Cons

• The office staff is bad at communication, leading to frustration for families seeking assistance.
• The company fell short when it came to finding a good match for an elderly family member, resulting in dissatisfaction with the assigned aide.
• There were instances where the care aides seemed incapable of properly performing their duties, leading to concerns about the quality of care provided.
• Some caregivers only assisted when specifically asked and did not take initiative in providing care.
• The agency frequently sent different aides each time, which disrupted continuity of care and caused confusion for the patient.
• One family felt abandoned by Unicity after voicing concerns about a poor match with a caregiver, leading them to switch to another agency.

Review

Finding the right caregiver for a loved one can be a daunting task, fraught with emotional challenges and logistical concerns. For many families, the experience of securing home care services is not just about physical assistance but also about emotional support and peace of mind. In this context, Unicity has garnered both praise and criticism from various clients who have utilized their services to care for elderly family members. The perspectives shared by different families shed light on the agency's strengths as well as areas that could benefit from improvement.

Several reviewers expressed gratitude towards Unicity for providing compassionate and capable caregivers who truly cared about their loved ones. Many highlighted specific individuals, like Beryl, who became essential in daily routines such as meal preparation, self-care, and following up on prescribed physical therapy exercises. One reviewer noted feeling "peacefully every night knowing mom was in the arms of an angel," emphasizing how a reliable caregiver can alleviate stress for family members. This sense of trust extended across multiple households, with several families remarking that each caregiver assigned was attentive and responsive to both the needs of the elderly parents and their respective families.

The responsiveness of Unicity’s office staff received mixed feedback; while some customers commended them for quick communication and problem-solving abilities when issues arose, others found room for improvement in this area. Multiple reviewers mentioned that delays or miscommunications sometimes hindered the experience but noted that when problems were raised, Unicity was usually prompt in addressing concerns. The flexibility offered by the agency allowed families to customize care based on ever-changing circumstances—a quality appreciated by those navigating caregiving challenges amidst other life responsibilities.

However, not all experiences with Unicity were positive. Some users reported difficulties in finding suitable matches between caregivers and their elderly relatives. In particular cases where personalities clashed or caregivers lacked essential skills—like performing basic hygiene tasks correctly—the impact was undeniably frustrating. One reviewer detailed a particularly distressing episode where a caregiver did not check water temperature before bathing their mother; another recounted needing to hire additional help due to inadequate support from live-in aides. Such experiences point to the importance of thorough vetting processes not only in terms of skills but also compatibility between clients and caregivers.

Despite some unfavorable comments regarding individual matches and occasional lackluster communication from staff members, numerous clients still felt overall satisfaction with how their parents' needs were met through Unicity’s services. Families appreciated having familiar faces attend to their loved ones regularly rather than dealing with an ever-changing roster of caregivers. Consistency appeared vital in reducing confusion for seniors—as one family stated they had “a very positive experience” thanks to having two trusted caretakers assigned consistently.

Lastly, it is important to note that Unicity's reputation has been significantly bolstered over time through referrals made by satisfied clients who witnessed quality care firsthand—particularly for conditions such as Alzheimer’s or dementia where specialized knowledge is essential. As illustrated by one reviewer recounting how they came upon Unicity via word-of-mouth recommendation from a colleague employed there years ago, solid relationships have been built within communities surrounding eldercare services.

In conclusion, while reviews concerning Unicity reflect varying experiences—some highly favorable regarding caregiver engagement and certain operational aspects while others highlight frustrations related to assistance consistency—it seems clear that there is potential among its team to provide valuable support during challenging times for families managing elder care needs. The diversity in feedback underscores the complexity inherent within home caregiving arrangements but ultimately illustrates how critical proper matching along with effective communication can make all the difference in delivering meaningful assistance tailored perfectly to each individual's situation.

Located in Ridgewood, New Jersey, this part of town offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. With a range of restaurants nearby such as Van Dyke Ice Cream and Park Wood Deli, seniors can enjoy delicious meals without having to travel far. The neighborhood also boasts several hospitals including The Valley Hospital and pharmacies like CVS and Walgreens for easy access to healthcare services. For leisure activities, parks like Saddle River County Park provide a tranquil setting for outdoor walks or picnics. Additionally, transportation options such as the NJT stations at Waldwick and Hawthorne make it easy for seniors to get around the area. Overall, this part of Ridgewood offers a comfortable and well-rounded community for senior living.

Restaurants

• Van Dyke Ice Cream (0.6 miles)
• Park Wood Deli (0.9 miles)
• McDonald's (2 miles)
• Popeyes Louisiana Kitchen (2.1 miles)
• Blue Moon Mexican Cafe (3.3 miles)
• Allendale Bar & Grill (3.3 miles)
• Savini Restaurant (3.9 miles)

Hospitals

• The Valley Hospital (0.9 miles)
• Hackensack Meridian Health Pascack Valley Medical Center (5.4 miles)
• St Joseph's Regional Medical Center (6.1 miles)
• Holy Name Medical Center (8.9 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Franklyn's Pharmacy (1.2 miles)
• CVS Pharmacy (1.5 miles)
• Rite Aid (2 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.2 miles)

Cafes

• Starbucks (1.1 miles)
• Willow & Whisk (3.2 miles)
• Starbucks (5.2 miles)
• Starbucks (5.6 miles)
• Starbucks (6 miles)
• Panera Bread (6.2 miles)
• Starbucks (7 miles)

Places of Worship

• All Saints Episcopal Church (1.3 miles)
• Community Church Of Glen Rock (1.4 miles)
• Hawthorne Gospel Church (2.1 miles)
• St Pauls Parish (5.1 miles)
• Immaculate Heart Of Mary School (7.3 miles)
• Good Shepherd Lutheran Church (7.5 miles)
• Clifton Blue Mosque (7.6 miles)

Parks

• Saddle River County Park (1.6 miles)
• Saddle River County Park - Dunkerhook Area (2.5 miles)
• Van Saun County Park (5.1 miles)
• Paterson Great Falls National Historical Park (5.7 miles)

Transportation

• NJT - Waldwick Station (2.1 miles)
• NJT - Hawthorne Station (3.3 miles)
• IHA Arbor Road Bus Stop (4.8 miles)

Physicians

• Christian Health Care Center () (2.8 miles)
• Dr Mondana S. Yazdi, MD (3.4 miles)
• Paterson Community Health Center (4.9 miles)
• Women's Total Health of Woodcliff Lake (5 miles)
• Tenafly Pediatrics (5.2 miles)
• Costello Oral Surgery Associates (5.2 miles)
• Kayal Orthopedic - Westwood (5.4 miles)

Theaters

• Dreamscape at AMC Garden State Plaza (5.1 miles)
• AMC DINE-IN Shops At Riverside 9 (7.1 miles)