Preferred Care at Home - Montclair, NJ

Pros

• The owner of PCH-Montclair is a very "hands on" and compassionate person.
• Mario Parker, the owner of PCH-Montclair, is professional and knowledgeable about the healthcare field.
• Mario has always been available to listen and resolve any issues that arise.
• The services provided by PCH-Montclair give peace of mind knowing that parents are well cared for.
• Mario calmly helps to resolve issues or concerns when contacted directly.
• The initial conversation with Mario left a positive impression due to his knowledge and compassion.
• The first aide sent over by PCH-Montclair was liked by the family for providing excellent care.
• Despite a dispute over payment with one aide, the overall service from PCH-Montclair has been very good.
• The second aide sent over also provides excellent care, but the transition was hard on Mom.
• It is wished that the aides could drive to assist with errands and supplies, despite their 24-hour presence.

Cons

• The second aide is also good and provides excellent care, but it is hard on Mom getting to know someone who then has to leave and meeting someone entirely new.
• I do wish that the aides could drive, as all errands and supplies have to be done by me, despite the caregiver being 24 hours.

Review

PCH-Montclair has been providing care services for the parents of the first reviewer since 2012. Initially, they started with daytime care but eventually transitioned to 24-hour live-in care. The owner of PCH-Montclair is described as "hands-on" and compassionate, always available to address any issues that may arise.

In 2012, the reviewer had an exploratory meeting with Mario Parker, the owner of PCH-Montclair. Mario's professionalism and extensive experience in the healthcare field left a strong impression on the reviewer. Earlier this year, when it became clear that their parents needed assistance, the reviewer reached out to Mario, who surprisingly remembered their meeting. A visit was arranged to assess their parents' needs, and a suitable health care aide was selected based on compatibility with the family.

The exceptional service provided has given the reviewer peace of mind knowing that their parents are well taken care of under PCH-Montclair's supervision. Whenever issues or concerns arise, contacting Mario directly has proven effective in resolving them calmly and efficiently.

The second review also highlights the positive impression made during an initial conversation with Mario. The reviewer appreciated Mario's knowledge and compassion displayed during their long talk. However, there was a slight issue when an aide had to be replaced due to a payment dispute between them and the care service provider. While the second aide also provided excellent care, it was challenging for their mother to adjust to another new face after having formed a connection with the first aide.

Despite this particular inconvenience, overall satisfaction with PCH-Montclair's services remained high for this reviewer. They expressed a desire for caregivers to have driving capabilities as currently all errands and supply runs fall on their shoulders despite having a caregiver present around-the-clock.

In summary, both reviewers have had positive experiences with PCH-Montclair and highlight key aspects such as professionalism, knowledge, compassion from the owner (Mario), and the ability to resolve any issues or concerns promptly. The importance of selecting compatible caregivers is also emphasized, as it greatly contributes to the well-being of the parents receiving care. Although there were some minor challenges in terms of caregiver transitions and lack of driving capabilities, overall satisfaction with PCH-Montclair's services remained high.

This part of Montclair, New Jersey offers a convenient and diverse range of amenities for senior living. There are several pharmacies within close proximity, making it easy to access necessary medications. Additionally, there are numerous restaurants and cafes nearby for dining options. For recreation, there are parks within a short distance where seniors can enjoy nature and outdoor activities. The area also has various transportation options available, including train stations for easy travel. In terms of healthcare, there are reputable physicians and hospitals in the vicinity to ensure quality medical care when needed. Overall, this part of Montclair provides a well-rounded and accessible community for seniors looking to settle in the area.

Restaurants

• Applegate Farm (0.3 miles)
• Mercado Cafe & Kitchen (1 miles)
• Egan & Sons (2.5 miles)
• Faubourg (2.8 miles)
• McDonald's (3 miles)
• Wendy's (3.1 miles)
• The Rock Bar & Grill (3.3 miles)

Parks

• Anderson Park (1 miles)
• Edgemont Memorial Park (1.7 miles)
• Rutherford Memorial Park (4 miles)
• Eagle Rock Reservation (4.4 miles)
• Paterson Great Falls National Historical Park (4.4 miles)
• South Mountain Reservation (4.5 miles)
• Degnan Memorial Park (4.9 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.2 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)

Cafes

• Starbucks (1.1 miles)
• Paper Plane Coffee Co. (2.6 miles)
• Starbucks (3.4 miles)
• Panera Bread (3.9 miles)
• Panera Bread (5.1 miles)
• Starbucks (6.4 miles)
• Starbucks (7.4 miles)

Transportation

• NJT - Watchung Station (1.7 miles)
• NJT - Brick Church Station (6.1 miles)
• East Orange Station (6.3 miles)
• NJT - Hawthorne Station (6.7 miles)
• Harrison Path Station (8.1 miles)
• Newark Penn Station (8.3 miles)

Physicians

• Summit Medical Group (2.8 miles)
• Women First Health Center (4.6 miles)
• Care Station Medical Group (5.1 miles)
• Paterson Community Health Center (5.1 miles)
• Summit Medical Group (5.3 miles)
• Retina Associates of New Jersey PA (6.1 miles)

Places of Worship

• Clifton Blue Mosque (3 miles)
• Ahavas Israel (3.4 miles)
• Bais Torah U'tefilah (3.5 miles)
• Immaculate Heart Of Mary School (7.3 miles)

Theaters

• AMC Clifton Commons 16 (3.3 miles)
• Cinemark (4.3 miles)
• Dreamscape at AMC Garden State Plaza (7.6 miles)

Hospitals

• St Joseph's Regional Medical Center (3.8 miles)
• Saint Barnabas Medical Center (8.4 miles)