101 Four Seasons Boulevard, Woodland Park, NJ 07424
For more information about senior living options: (844) 490-3973
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The property is beautiful and well cared for. It is absolutely gorgeous. It is a beautiful place to live. It is safe and beautiful. It is a nice community. It is upscale and secure. It has loads of amenities in this beautiful community. The apartments are new and look amazing.
The staff are rude and not helpful with anything. They gave no help with the condo leaks, insisting it was the owner's responsibility. It turned out the leak was due to warped siding after spending thousands on repairs. Carolyn is extremely rude and unhelpful. Residents were told they could not use the facilities or pool unless they actually lived there. They offered no help to problems and many residents faced the same issues. They implied they would not assist elderly residents and prioritized others. The manager, Barbara, is extremely rude and unprofessional, with an attitude and a tendency to yella, hang up, and dismiss people. Barbara's behavior was described as selective and poor, turning potential renters away. Do not buy here: elderly parents were treated shabbily, blinds removed, and management denied responsibility for leaks and repairs. The red light on Valley Road is unnecessary and a major inconvenience.The reviews describe a community that is visually stunning and richly equipped, a place many find upscale, secure, and well cared for. Several readers praise the property's beauty: new-looking apartments perched high with views of Route 46, a well-kept landscape, water features and a cliff that lend dramatic scenery. On the surface it reads as a five-star, upscale environment with a strong 55-plus vibe, gated for privacy and safety, and stocked with amenities that make it feel like a resort. A number of visitors even call it "absolutely gorgeous" and "a very well kept complex," underscoring a pride in the aesthetic and in the upkeep of common areas despite the costs involved. There are also affirmations that the location is nice, the community feels safe, and some guests would recommend it to peers who are in the 55-plus bracket.
Against that backdrop of beauty and desirability, however, there is a persistent chorus of concerns about how residents are treated, particularly by staff and management. A frequent complaint is that the staff can be rude and unhelpful, with specific names standing out. Carolyn is described as extremely rude, and Barbara, the manager, is labeled as extremely rude and unprofessional - someone who yells when frustrated, hangs up on callers, and is dismissive of inquiries. Multiple reviewers suggest that Barbara seems to pick who she will be "nice" to, and that this inconsistent behavior can deter potential or even current tenants. The sentiment is clear: the interpersonal side of living there can sour an otherwise beautiful setting.
Two particularly troubling narratives illustrate broader systemic issues in how problems are handled. One reviewer recounts inheriting a condo from a deceased relative and dealing with a long-running plumbing problem: a shower that leaked, landlords and staff offering little help, and ultimately an $8,000 bill after hiring bath fitters. The chain of events points to a leak that originated from warped siding on the exterior, something the residents could not get resolved promptly. The account also notes that the person was told the issue was the owner's responsibility, that the go-ahead to use facilities was restricted even as the family continued to pay fees and taxes, and that the pool access policy seemed arbitrary. Another harrowing tale describes elderly parents being treated poorly during window replacements for a lower unit: blinds removed, hardware missing, dust and dirt everywhere, and a management company insisting it wasn't their responsibility. The reviewer emphasizes the emotional toll, noting their parents are 88 and 90, and expressing anger at what they see as exploitation and neglect.
The criticisms extend to the management culture and policy enforcement. A recurring theme is that non-residents or those who do not physically live in the community are restricted from using facilities, despite paying all the associated fees and taxes. Even when permission is granted to use the pool later, the timing often feels mismatched with the residents' life circumstances, leaving people frustrated and skeptical about the consistency and fairness of rules. The impression is that some staff decisions feel subjective and not always guided by a clear, resident-focused policy, which undermines the otherwise impressive physical appeal of the place.
Yet there are moments of balance. A number of reviewers emphasize the positive attributes that make the community appealing: it is described as upscale and secure, with "loads of amenities" that make it attractive to many, especially those seeking a 55-plus lifestyle. The property's beauty is repeatedly acknowledged, and some people who have actually worked on-site for services - such as carpet repair and installations - describe the place as "top notch" and "five stars." There is a sense that the community can be wonderful when things run smoothly, with residents appreciating the views, the gated safety, and the overall ambiance.
Several comments touch on the visitor experience, underlining that not everyone who visits has the same impression of the place's accessibility and openness. One note mentions that the community is gated and not open to the public, which may contribute to a sense of exclusivity but also to perceptions of inaccessibility. Another observer, who visited to see friends, simply described it as a nice community and acknowledged it as upscale and secure, while others, especially those paying high taxes and maintenance fees, feel the financial burden adds pressure to demand better service and accountability from management. A separate remark about a red light on Valley Road being an unnecessary nuisance adds a practical grievance that sits alongside the more emotional concerns about treatment by staff.
In sum, the collective tone of these reviews paints a picture of a property that is undeniably beautiful, well maintained, and highly desirable on aesthetic and amenity grounds, with a strong social scene when events like a dance party with Treble band draw enthusiastic crowds. At the same time, the experience of living there - or trying to manage a family member's affairs there - can be deeply frustrating due to perceived rude or inconsistent staff, restrictive policies for non-residents, and troubling examples of how maintenance and elder-care issues are handled. Potential renters or buyers are urged to weigh the visual and lifestyle benefits against the real-world realities of customer service, policy enforcement, and the responsiveness of management, especially if accessibility and ongoing support are critical for their family's needs.
6 resident community capacity
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (13 miles away) LaGuardia (18 miles away)
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.Four Seasons at Great Notch Spa and Club in Woodland Park, NJ is an exceptional assisted living community that provides a luxurious and comfortable living experience for older adults. With a wide range of amenities and services, residents can enjoy a fulfilling lifestyle while receiving the care they need.
The community offers spacious and well-appointed apartments featuring modern conveniences such as telephones and Wi-Fi/high-speed internet. This ensures that residents can stay connected with their loved ones and the outside world.
At Four Seasons at Great Notch Spa and Club, care services are provided to cater to the individual needs of each resident. Whether it's meal preparation and service or medication management, the dedicated staff members are there to offer assistance whenever required.
When it comes to dining, special dietary restrictions are taken into consideration to accommodate every resident's preferences and needs. The community strives to create a culinary experience that is both nutritious and delicious.
Additionally, Four Seasons at Great Notch Spa and Club boasts a prime location with an abundance of nearby amenities. Residents have access to five cafes, perfect for socializing or grabbing a cup of coffee with friends. There are also four parks where residents can enjoy leisurely strolls or outdoor activities amidst beautiful surroundings.
For any medical needs or prescriptions, residents have easy access to 14 pharmacies and two physicians nearby. Various restaurants provide opportunities for residents to explore different cuisines without venturing too far from home. Transportation options make it convenient for residents to run errands or attend appointments.
Furthermore, there are three places of worship nearby where residents can nurture their spiritual well-being. For those who appreciate cultural experiences, two theaters promise entertaining performances within reach. Additionally, having one hospital close by ensures prompt medical attention if ever needed.
Overall, Four Seasons at Great Notch Spa and Club offers an exceptional assisted living community where residents can live comfortably while enjoying numerous amenities and convenient access to various services.
Four Seasons at Great Notch Spa and Club is located at 101 Four Seasons Boulevard, Woodland Park, NJ 07424 in Passaic County, New Jersey
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