110 Falcon Road, Hillsborough Township, NJ 08844
For more information about senior living options: (844) 490-3973
The warranty team did a great job addressing issues quickly. The staff are courteous and helpful. The properties are nice and well designed. The development offers many activities for residents. The design coordinator, Jeri Gaita, is extremely professional, patient, and transparent. The community is beautiful, quiet, and filled with friendly residents.
They used the cheapest materials and hired the cheapest suppliers to build the house. They claimed the new home would have at least 10 issues in a year, including water pipe breaks and A/C problems. They refused to fix any house issues and did not reply to repeated emails. They fired the old manager who would fix problems, and the new manager offers endless excuses to delay or avoid fixes. After closing, buyers are on their own and should budget around 50k for upcoming problems. They misled buyers about promised amenities (like water fountains) and dragged the work for years, shifting costs to the HOA with only weak aerators installed. They overcharge for amenities and use bait-and-switch to cheaper options. They push for HOA assessments and do not complete promised improvements. They are rude and ignore warranty maintenance issues, leaving homeowners to hire handymen to finish repairs. They do not design for multi-generational living and contribute to overcrowded street parking.Gateway at Royce Brook is best suited for active adults who want a fresh, low-maintenance home in a quiet, 55+ gated setting with a built?in social calendar. The community delivers on the appeal of new construction: contemporary, well-appointed homes with a warranty program that can address a number of early hiccups. Residents frequently cite the calm, neighborly atmosphere and the breadth of activities available for those who wish to participate, rather than require them. For households prioritizing a polished, social, independent living environment without immediate care needs, this development offers a compelling combination of curb appeal, modern design, and a buoyant social scene.
That said, Gateway at Royce Brook is not a licensed assisted living campus, and families should be clear-eyed about what is promised and what isn't. The most persistent warnings center on the builder's performance and post-close service. Critics describe Premier Development as having used lower-cost materials and suppliers, resulting in a pattern of defects that can be slow to fix. Several reviews recount long repair timelines, disagreements over what constitutes warranty work, and a sense that after closing residents are largely on their own. For anyone expecting a trouble-free warranty experience or guaranteed amenities, the cautions from current residents warrant serious consideration.
On balance, the positive elements can offset some risks when viewed through a practical lens. The community's quiet, friendly environment and the robust slate of activities give independent residents real value, especially for those who want a social ecosystem without the obligations of sustaining a large property. The quality of the sales and design experience also stands out at times: a design coordinator is praised for professionalism, patience, and a thorough process coordinating more than 150 customization decisions. Warranty staff have been described as responsive in some cases, with issues resolved within the first year, bridging the gap between a new-home dream and a functional living space.
Prospective buyers should still enter with protections in hand. It is essential to verify what has actually been delivered versus what was promised, and to obtain a comprehensive, written record of completed repairs along with any outstanding items. The fountain-related amenities - promoted as visual and functional enhancements - have become a focal point of dispute, with some residents feeling the installations were delayed or watered down and left to be resolved by the HOA. Ensure clarity on who bears the cost of any future installations or upgrades, and insist on explicit timelines and acceptance criteria before closing. Engaging independent counsel to review contracts and addenda is a prudent step.
Another critical factor is the community's design intent and scope for families. Several reviewers note that the development markets itself as a 55+ gated community, yet some residents perceive a misalignment with multi-generational living and experience concerns around parking and street congestion. For families who anticipate hosting visiting relatives or who require flexible living arrangements, these dynamics may influence daily life. Moreover, the overarching reality that this is not a care facility means that escalating care needs will require transitions outside the community or reliance on third-party providers. Weigh these realities against the anticipated social benefits and the current activity calendar when deciding whether this locale aligns with long-term care plans.
In the end, Gateway at Royce Brook serves best those who prize a fresh, well-designed home base with active social options and a tranquil, neighborly vibe, while accepting that builder reliability and amenity delivery have been uneven in practice. The decisive question is whether the strength of the community's lifestyle and the quality of specific staff interactions can compensate for potential delays, disputes over promised features, and the absence of on-site licensed care. For families evaluating assisted living trajectories, this is a solid independent option to visit, but it should be paired with checks on warranty history, written guarantees for promised amenities, and a clear plan for care escalation if needs evolve. Thorough due diligence, conversations with current residents, and a careful contract review are non-negotiable steps before committing.
6 resident community capacity
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Trenton-Mercer County (20 miles away)
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.Gateway at Royce Brook is a premier assisted living community located in Hillsborough Township, NJ. Our community is designed to provide a comfortable and supportive environment for seniors who require assistance with daily activities.
At Gateway at Royce Brook, we understand the importance of staying connected, which is why we offer amenities such as telephone and Wi-Fi/high-speed internet access so that residents can stay in touch with their loved ones or engage in online activities.
Our care services are tailored to meet the individual needs of each resident. Our highly trained staff is available to assist with meal preparation and service, ensuring that residents receive delicious and nutritious meals that accommodate any special dietary restrictions they may have. Additionally, our dedicated team members are well-versed in medication management to ensure that each resident receives the proper medications according to their prescribed schedule.
In addition to our exceptional care services and amenities, Gateway at Royce Brook benefits from its convenient location with numerous nearby establishments. There are two cafes within proximity for residents to enjoy socializing or indulging in a cup of coffee. For those who love nature, there is a park nearby where residents can take leisurely walks or enjoy outdoor activities. It's comforting to know that there are also eight pharmacies nearby, making it convenient for residents to refill prescriptions when needed.
Residents will also find comfort in knowing that there are seven physicians nearby should they need medical attention or regular check-ups. For those who enjoy dining out or trying new cuisines, there are eleven restaurants within reach offering various culinary options.
For spiritual fulfillment, two places of worship are conveniently located nearby so that residents can continue practicing their faith. And for entertainment purposes, two theaters are close by, providing opportunities for cultural experiences and enjoying movies or shows.
Gateway at Royce Brook offers a warm and welcoming environment with an array of amenities and services tailored to meet the needs of our residents. We strive to create a vibrant community where seniors can thrive while enjoying the convenience and comfort of their surroundings.
Gateway at Royce Brook is located at 110 Falcon Road, Hillsborough Township, NJ 08844 in Somerset County, New Jersey
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