The Actors' Fund Homes
Save175 West Hudson Avenue, Englewood, NJ 07631
For more information about senior living options: (844) 490-3973
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The collection of experiences you shared about The Actor's Fund Home spans the full spectrum of what a long-term rehab and nursing facility can feel like to families and workers whose lives hinge on the care inside. Read together, the stories show a place that can be a lifeline for some and a source of frustration and fear for others. On one hand, there are vivid accounts of compassionate, effective rehabilitation and staff who seem to truly care about patients' well-being. On the other hand, there are pointed, sometimes harsh, criticisms about management, daily operations, and basic standards of hygiene and responsiveness. Taken as a whole, the message is that the quality of care at this institution appears highly variable and deeply dependent on individual staff, shifts, and units.
Several reviewers describe a bureaucratic and stressful experience outside the walls of the rehab wing. One person recounts a complicated interaction with unemployment benefits, noting that they had been on a per diem schedule and sometimes showed up when not on the official schedule, only to find themselves blocked from benefits three years later due to what they perceive as persistent misinformation. This thread underscores the anxiety and confusion that can accompany transitions into or out of part-time, per diem, or return-to-work arrangements in a setting that blurs the line between employment and patient care. It also hints at a broader sense of systems failing to communicate clearly with those trying to piece together their financial security after a long hiatus.
Inside the facility, the criticisms regarding staff behavior are pointed and detailed. Several accounts describe staff as unreceptive to family input, frequently distracted by personal phone use, social media, and other non-work activities. The front desk is described as crowded with nonessential chatter, and there are complaints about staff smoking outside and neglecting routine tasks such as dressing patients, cleaning after meals, disinfecting bathrooms, and offering showers or shaves. The tone of these reviews suggests a perception that some caregivers are more engaged with their own activities than with patient needs, and that basic hygiene and timely assistance can be inconsistent. A few reviewers even argue that such lapses stem from lazy administration that "yeses" everything while prioritizing insurance verification for maximum reimbursement, implying a troubling misalignment between patient care and billing incentives.
Compounding these concerns is a disturbing report of what one reviewer called a fly infestation in the two subacute wings. The reviewer describes staff brushing off the problem and telling patients to wave flies away themselves, painting a picture of conditions that feel neglected or out of compliance with basic health standards. Another reviewer echoes a similar sentiment, recounting a room described as dark and filthy with flies present, and a manager who minimized the issue by saying similar problems exist elsewhere. The recurring image across these accounts is one of a facility where environmental quality and patient comfort are not consistently prioritized, and where urgent problems may be deprioritized or dismissed.
Despite these negative evaluations, the same facility is also the subject of powerful, heartfelt praise. A number of residents and families credit The Actor's Fund Home with exceptional rehabilitation outcomes. In several accounts, physical therapy and occupational therapy are singled out for praise, with therapists described as skilled, encouraging, and deeply invested in patients' progress. One review explicitly states that "the PT/OTs were so good with her, and everyone on the staff was very kind," suggesting that compassionate care can and does translate into meaningful recovery. Other testimonials celebrate caregivers who respond promptly to needs, welcome families, and treat patients with respect - elements that families associate with genuine care and trust.
Some reviews go even further, presenting The Actor's Fund Home as a sanctuary where staff feel like family to residents. Names frequently appear in these narratives as examples of people who made a substantive positive impact - January Young in food services, Tracey and Martha in nursing, Marleney and Maria among aides, plus a cadre of PT/OT staff, social workers like Nick and Elisa, and even the front desk team. The tone here is affectionate and grateful: patients and families describe feeling seen, heard, and supported, with staff who demonstrate warmth, attentiveness, and professional competence. The presence of visiting entertainment professionals, and the sense that the facility maintains a lively, humane environment for residents and visitors alike, reinforces the impression that for some families this is a place where life quality is actively enriched.
Perhaps the most compelling positive thread comes from families who credit the leadership and the broader support network around the Home - especially the partnerships with the Entertainment Community Fund and individuals like Jordan Strohl and Barbara Davis. One extended testimonial tells a dramatic story of navigating Medicaid approval and securing long-term care through the Home's nursing facilities, thanks to a responsive, resourceful advocate who "moved mountains" to connect the family to benefits and services. The account emphasizes that the Home is not just about bricks and staff; it is about a network of people who collaborate to secure safe placement, appropriate care, and financial arrangements so families can focus on loved ones. The writer describes the environment as immaculately maintained and notes frequent performances and interactions that lift residents' spirits, highlighting a culture where care extends beyond medical needs to emotional and social well-being.
In the end, what emerges is not a single, uniform portrait but a mosaic of experiences that reflect the complexity of operating a multifaceted rehab and nursing facility. For some families, The Actor's Fund Home delivers first-class, post-surgery rehabilitation, compassionate caregiving, and a sense of safety and humanity that allows them to reclaim their lives and return to work, family, and daily responsibilities with renewed confidence. For others, the same institution is viewed as failing to meet basic standards of cleanliness, responsiveness, and consistent care, leaving patients at risk of deterioration or preventable complications. The strongest throughline across the narratives is the power of dedicated, attentive caregivers to make a transformative difference, contrasted with the frustration that can arise when environmental conditions, administrative pressures, or inconsistent staffing undermine that care.
Overall, these stories suggest a facility capable of extraordinary positives when its teams are aligned with residents' needs, backed by advocacy and resources, and guided by leadership committed to both clinical excellence and humane, respectful treatment. They also signal significant risk zones - environmental maintenance, timely response to residents, and the accountability of administration to balance patient care with the realities of reimbursement and staffing. For families considering The Actor's Fund Home, the range of experiences serves as a powerful reminder to look beyond the facade of a well-kept campus and to ask pointed questions about daily routines, staff engagement, environmental hygiene, and the mechanisms that ensure consistency across shifts, wings, and services.
Located in the serene environment of Englewood, NJ, The Actors' Fund Homes offers a nurturing assisted living community tailored to meet the needs of its residents. With specialized services in Memory Care and a Skilled Nursing Facility, this community is dedicated to providing high-quality care in a supportive setting.
Residents can enjoy a wealth of amenities designed to enhance their daily lives. The facility features a beauty salon for personal grooming, a fully furnished dining room with restaurant-style meals that accommodate special dietary restrictions, and comfortable outdoor spaces perfect for relaxation. Community-operated transportation ensures residents remain connected to nearby cafes, parks, pharmacies, and medical facilities while having access to fitness rooms and wellness programs that promote health and vitality.
Care services are comprehensive and available 24/7, including assistance with activities of daily living such as bathing, dressing, and meal preparation. The memory care program is designed specifically for individuals with mild cognitive impairment or other memory-related challenges, offering specialized programming aimed at enhancing mental wellness.
Engagement is central to life at The Actors' Fund Homes. Residents can participate in various planned activities ranging from fitness programs to scheduled day trips and resident-run events that foster social connections and communal living. For added convenience, residents benefit from concierge services that simplify everyday tasks.
The community also ensures safety through a 24-hour call system and constant supervision. Additional conveniences include housekeeping services, Wi-Fi/high-speed internet access throughout the campus, private bathrooms for each resident's comfort, and easy transportation arrangements for non-medical needs as well as appointments with physicians.
For individuals seeking an enriching lifestyle combined with exceptional care in a peaceful setting, The Actors' Fund Homes stands out as an ideal choice in Englewood.
The Actors' Fund Homes is located at 175 West Hudson Avenue, Englewood, NJ 07631 in Bergen County, New Jersey
The range of services offered by the Actors' Fund Homes is designed to address the complex needs of residents experiencing memory-related conditions. Assistance with dressing, bathing, and transfers ensures that residents receive the physical support necessary for maintaining dignity and comfort in their daily lives. Medication management plays a crucial role in maintaining their health and preventing complications, while meal preparation and service cater to dietary needs, promoting nutrition. The 24-hour supervision provides a safe environment where residents can thrive without the risks associated with wandering or emergencies. Engaging in activities of daily living fosters independence and enhances quality of life, complemented by specialized memory care programming that addresses cognitive challenges through tailored activities. Additionally, a mental wellness program supports emotional health, enriching overall well-being for those dealing with mild cognitive impairment or advanced stages of dementia or Alzheimer's disease.
The Actors' Fund Homes on seniors.fyi includes 7 photos including images showing building, nature, outdoor, garden, landscaping, patio, wheelchair, recreation, and more.
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