Acute Medical Staffing

Pros

• The instructor was very patient and hands-on.
• Professor Joy is a knowledgeable instructor.
• Professor Joy's teaching style is clear, engaging, and thorough, making life-saving techniques easy to understand and apply.
• He breaks down every concept and ensures students feel confident in their skills.
• The course offers a simple, easy, and thorough learning experience.
• The BLS certificate process was efficient and communication was great.
• The course and instructor are very knowledgeable and considerate.
• The class was engaging; the instructor explained everything clearly and was very nice.

Cons

• One reviewer labeled the operation a scam and fraud, reporting no visible office and unresponsive staff.
• A reviewer claimed paying for CPR/BLS certification but never receiving a certificate and being unable to contact the provider.
• A reviewer stated the eCard never arrived after 10 days and the phone was not answered.
• A reviewer told others not to take the class there, noting no certificate and that it was a waste of money.
• A reviewer warned against a home Covid testing service, citing the lab Accureference as having very bad online reviews and questionable credentials.

Review

The collection of reviews covers a range of experiences with BLS/CPR training and related testing services, revealing a broad spectrum from highly positive to deeply concerning. A common thread among many riders is praise for the instruction itself: patient, hands-on teaching that makes complex life-saving techniques feel approachable. In particular, several reviewers highlighted Professor Joy as an exceptionally knowledgeable instructor whose teaching style was clear, engaging, and thorough. Learners noted that he broke down each concept - whether CPR for adults, children, or infants, using an AED, or handling choking emergencies - in a way that boosted confidence and ensured practical understanding. This emphasis on breaking down difficult material into manageable steps and providing clear demonstrations was repeatedly cited as a standout feature of the in-class experience.

Alongside the instructor's effectiveness, several reviewers described the overall learning experience as simple, easy, and thorough. They appreciated how the course covered all essential components of BLS and CPR in a way that felt accessible, even to those who might be new to these skills. Recurrent phrases included "easy to understand," "thorough," and "great communication." The recertification experiences were often described as efficient, with many noting that the class could be completed in a relatively short time - less than two hours for a recertification, for example - and that the process of obtaining the certification card was smooth. Some participants specifically mentioned receiving their card within a few days, such as five days after completing the course, which added to the sense of an efficient and user-friendly experience.

Positive impressions extended to the atmosphere of the classrooms and the staff. Phrases like "amazing staff," "very professional," and "great customer service" appear repeatedly, underscoring that many attendees valued not only the instructional quality but also the supportive, accommodating environment. Several reviewers highlighted practical, hands-on practice as a key benefit, noting how the instruction ensured that everyone was performing chest compressions correctly and that the training left them feeling prepared for real-life emergencies. For some, the combination of clear explanations, ample repetition when needed, and a patient, encouraging instructor made the difference between merely attending a class and leaving with genuine confidence in their skills.

However, not all reviews align with this positive picture. A significant portion of the feedback raises red flags about reliability and legitimacy. One reviewer warned others not to take the class there, stating they never received a certificate despite completing the course, and urging people not to waste money. Another set of comments described delayed or missing eCards, with reports of no responses to phone calls and a sense of dissociation between what was promised and what was delivered. In these accounts, the core concern centers on certificate issuance and communication failures, with at least one reviewer claiming that a certification date was scheduled but no one was present at the assigned location, and another alleging that the business could not be found within a large building and that the experience felt untrustworthy or unprofessional.

Even more alarming are the explicit scam and fraud accusations attached to mentions of the organization. At least one reviewer described the operation as a scam and fraud, pointing to inconsistent locations (PA vs. NJ) and discrepancies between what they found on the American Heart Association site and the business's stated operations. The reviewer recounted an experience in East Brunswick, NJ, where no one was present at the designated office, the building lacked any sign of the business, calls went unanswered, and a police report was filed due to the inability to obtain services or a certificate. Another reviewer echoed the sentiment of being left with no eCard ten days after the course, with continued unreturned phone calls. Taken together, these accounts raise concerns about legitimacy, communication, and reliability for some potential customers.

Beyond the BLS/CPR training, the reviews also touch on related services - specifically at-home and on-site COVID-19 testing. A few reviews praised professional service and rapid results, describing experiences where test results came back within 24 to 48 hours and where testing was performed in a timely, efficient manner - sometimes at the client's home prior to international travel. One reviewer noted that results arrived within 12 hours after a home test for travel clearance, and another highlighted excellent overall service and a fast turnaround. These accounts contribute a mixed but often positive picture of the testing component of the provider's offerings, emphasizing responsiveness and efficiency.

On the flip side, there are concerns about the COVID testing component as well. A reviewer warned about the at-home testing arrangement with Accureference, a Linden, NJ-based lab, citing numerous negative online reviews about the lab itself and questions about the specimen collection quality. The reviewer described an incident where a person claiming to be a nurse who collected the sample could not be located in professional registries, leading to doubts about the legitimacy and reliability of the process. The same reviewer cautioned that the promised 24-hour results were not met and urged others to avoid the arrangement, indicating broader distrust surrounding the testing partner and the practical realities of the service.

Taken together, the collection paints a nuanced portrait of a provider that can deliver exceptionally strong BLS/CPR instruction and smooth certification experiences for many participants, while also harboring trade-offs that have left some customers frustrated, defrauded-sounding, or wary of the organization's legitimacy. If you're considering this program, it may be wise to verify current details about the instructor, confirm how and when certificates are issued, and check recent feedback on any testing services you might use. Directly contacting the organization to confirm course schedules, certificate timelines, and the credibility of any testing partners could help ensure a smoother, more trustworthy experience.

Cafes

• Starbucks (1 miles)
• Starbucks (3 miles)
• Deli Plus (3.5 miles)
• Starbucks (3.8 miles)
• Panera Bread (6 miles)
• Starbucks (6.9 miles)
• Panera Bread (8 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Rite Aid (2.3 miles)
• Walgreens (2.4 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.5 miles)

Theaters

• 2220 Amc New Brunswic (1.4 miles)
• Regal Commerce Center & RPX (5.3 miles)
• AMC DINE-IN Menlo Park 12 (6.5 miles)

Restaurants

• Edison Diner (2 miles)
• Magnifico's Ice Cream (2.1 miles)
• Skylark Diner & Lounge (2.8 miles)
• The Original Tastee Su (3.1 miles)
• McDonald's (3.2 miles)
• Garden State Deli (3.2 miles)
• B2 Bistro + Bar (3.7 miles)

Parks

• Donaldson Park (2 miles)
• Bicentennial Park (3.6 miles)
• Welsh Park (3.8 miles)
• East Brunswick Dog Park (5 miles)
• Mundy Ave Park (5.7 miles)
• Monroe Twp. Veteran's Park (6.8 miles)
• Veterans Park (7.7 miles)

Physicians

• Johnson & Johnson (2.6 miles)
• Cancer Institute of New Jersey (2.8 miles)
• Tiefenbrunn Fortin & Tuck Pediatrics (3.3 miles)
• University Pediatric Associates (4.1 miles)
• University Radiology Group PC (4.5 miles)
• Princeton Dermatology Associates (5.2 miles)
• University Radiology Group (5.4 miles)

Transportation

• New Brunswick Train Station (2.7 miles)
• NJT - Edison Station (3.5 miles)
• NJT - Metuchen Station (5.6 miles)
• Old Bridge P&R Bus Stop (6 miles)
• New Jersey Transit - Metropark Station (8 miles)

Hospitals

• Robert Wood Johnson University Hospital (2.8 miles)
• Emergency Department, St Peter's University Hospital (3.5 miles)
• NJ Spine and Wellness (7 miles)
• Raritan Bay (7.4 miles)
• Hackensack Meridian Health Raritan Bay Medical Center (7.5 miles)

Places of Worship

• Chinese Christian Church (3.8 miles)
• Muslim Center of Middlesex County (5.2 miles)
• Somerset Presbyterian Church (5.3 miles)
• Monroe Township Jewish Center Congregation Etz Chaim (7 miles)
• Our Lady of Fatima Roman Catholic Church (8 miles)