Right At Home of Central NJ, LLC

Pros

• Right at Home provided excellent care for the father of a satisfied client, with a wonderful live-in caregiver who met all his daily needs.
• The staff at Right at Home were described as caring, kind, and compassionate, leaving a positive impression on families.
• One family expressed gratitude for the great service received from Right at Home, indicating a successful match between caregiver and client.
• The nurse and scheduler were recognized for their pleasant demeanor and understanding approach when working with clients facing challenges like dementia.

Cons

• The caregivers sent by the company were consistently late or failed to show up at all without prior notice.
• The aides did only the bare minimum in caring for clients and often neglected their basic needs.
• One aide was defensive, lazy, and denied accidents when they occurred in the home.
• A caregiver allegedly drank during her shift and left dangerous appliances on without taking responsibility.
• Complaints to management about poor service yielded no improvement, as subsequent caregivers continued to perform poorly.
• The owner of the agency was described as rude and defensive regarding complaints about staff behavior and performance.
• Clients felt that the aides were more focused on their own convenience than providing proper care, often choosing to spend time on their phones instead of engaging with those they were supposed to assist.
• Charges for services seemed excessive, with clients feeling they were overbilled for assessments that did not meet expectations.
• Overall experiences indicated that there was a lack of genuine compassion from many staff members towards their elderly clients.

Review

In the realm of home care services, customer experiences can vary dramatically, as illustrated by the contrasting reviews of Right at Home. While some families received exemplary care for their loved ones, others encountered a distressing series of shortcomings that ultimately led them to seek alternative support options.

For those who had positive interactions with Right at Home, like one family who employed live-in caregivers for their father, the experience was overwhelmingly positive. Their caregiver not only met all daily needs but also established a meaningful bond with the client. The company and staff were praised for their caring, kind, and compassionate approach. Customers expressed gratitude for the quality service provided during what is often a challenging time in families' lives when senior members require assistance.

However, not all families were fortunate enough to enjoy this level of service. In sharp contrast, many reviewers recounted experiences filled with disappointment and frustration. One individual reported hiring Right at Home for their grandmother's constant needs and was met with caregivers who frequently arrived late or failed to show up altogether. The lack of communication compounded these issues; caregivers neglected essential tasks like feeding and cleaning up after accidents while seemingly prioritizing personal distractions over patient engagement.

The inconsistency in caregiver quality continued to be a significant concern across multiple reviews. Families shared horror stories about aides who displayed indifference towards their charges and failed to perform basic duties associated with caregiving. In one particularly troubling account, an aide struggled with her own health issues yet still managed to provide inadequate service to an elderly woman recovering from surgery—resulting in embarrassing incidents that were both damaging and disrespectful.

Worryingly, some reviews highlighted potential safety hazards exacerbated by inattentive care from aides. For instance, an aide was noted for drinking alcohol during late-night hours while disregarding crucial household responsibilities such as turning off appliances or securing doors—actions that could put vulnerable seniors at risk. This created a climate of anxiety for family members already strained by the emotional toll of managing aging parents or grandparents.

Financial concerns intertwined heavily with these narratives; customers expressed frustrations over feeling exploited by the agency's pricing practices. Many noted instances where they felt charged unfairly—like being billed multiple assessment fees despite clear stipulations in service agreements—and questioned the competency of assigned aides based on operational decisions made by management.

Overall, while some families shared heartwarming accounts of dedicated caregiving from Right at Home employees reflecting integrity and compassion towards patients’ needs, others illuminated severe gaps in accountability and standards within the agency that left vulnerable seniors without adequate support or respect—a disheartening juxtaposition that underscores how vital consistent oversight is in home healthcare services. Families navigating these choices are encouraged to weigh both testimonials carefully before contracting any agency so that they can select supportive services tailored effectively to their loved one's unique circumstances.

This part of East Brunswick, New Jersey offers a convenient and diverse array of amenities for senior living. With multiple cafes like Starbucks and local delis nearby, there are plenty of dining options to choose from. Additionally, there are pharmacies such as CVS and Walgreens within close proximity for easy access to medications and health supplies. The area also boasts a variety of restaurants, including diners and bistro-style eateries. For medical needs, there are several reputable physicians' offices and hospitals in the vicinity, providing quality healthcare services. In terms of recreation, there are parks and theaters for entertainment, as well as transportation options like train stations for easy travel. Places of worship for different faiths are also present in the community, offering spiritual support and community engagement opportunities. Overall, this part of East Brunswick provides a vibrant and accessible environment for seniors looking to settle down in a welcoming neighborhood.

Cafes

• Starbucks (0.2 miles)
• Starbucks (1.9 miles)
• Deli Plus (2.8 miles)
• Starbucks (4.4 miles)
• Panera Bread (7.1 miles)
• Starbucks (8 miles)
• Wegmans Food Markets (8.3 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.7 miles)
• Rite Aid (3.4 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (4 miles)

Restaurants

• Magnifico's Ice Cream (1 miles)
• McDonald's (2 miles)
• Garden State Deli (2.7 miles)
• Edison Diner (3 miles)
• Skylark Diner & Lounge (3.7 miles)
• B2 Bistro + Bar (3.9 miles)
• The Original Tastee Su (4.1 miles)

Physicians

• Tiefenbrunn Fortin & Tuck Pediatrics (2.4 miles)
• University Pediatric Associates (3.4 miles)
• Johnson & Johnson (3.6 miles)
• Cancer Institute of New Jersey (4 miles)
• Monroe Family Medicine (5.3 miles)
• University Radiology Group PC (5.3 miles)
• Princeton Dermatology Associates (5.8 miles)

Theaters

• 2220 Amc New Brunswic (2.6 miles)
• Regal Commerce Center & RPX (5.7 miles)
• AMC DINE-IN Menlo Park 12 (7 miles)

Parks

• Welsh Park (2.7 miles)
• Donaldson Park (3.1 miles)
• Bicentennial Park (3.7 miles)
• East Brunswick Dog Park (4.4 miles)
• Mundy Ave Park (4.6 miles)
• Monroe Twp. Veteran's Park (5.9 miles)
• Veterans Park (8 miles)

Transportation

• New Brunswick Train Station (3.9 miles)
• NJT - Edison Station (4.5 miles)
• Old Bridge P&R Bus Stop (5.2 miles)
• NJT - Metuchen Station (6.2 miles)
• New Jersey Transit - Metropark Station (8.6 miles)

Hospitals

• Robert Wood Johnson University Hospital (3.9 miles)
• Emergency Department, St Peter's University Hospital (4.6 miles)
• NJ Spine and Wellness (6 miles)
• Raritan Bay (6.3 miles)
• Hackensack Meridian Health Raritan Bay Medical Center (7.5 miles)

Places of Worship

• Chinese Christian Church (4.8 miles)
• Monroe Township Jewish Center Congregation Etz Chaim (6 miles)
• Somerset Presbyterian Church (6.3 miles)
• Muslim Center of Middlesex County (6.4 miles)
• Our Lady of Fatima Roman Catholic Church (9.1 miles)