Right At Home of Central NJ, LLC in East Brunswick, NJ

Pros

• Right at Home is a pleasure to work with and truly makes clients feel at home.
• The staff at Right at Home are incredibly helpful and knowledgeable.
• Mercedes McGovern is incredibly helpful, patient, and genuinely caring.
• Georgina Amankwah is the most hardworking and professional staff member, always willing to help.
• Right at Home provides excellent communication and follow-up and is sensitive to family needs.
• Rita Saunders has been a pleasure to work with and is valued for her professional partnership.
• Right at Home is a wonderful agency with attentive and dedicated staff.
• The caregivers delivered on every commitment and treated family members as their own.
• Patience is a kind and helpful person who supports others in times of need.
• The team at Right at Home of Central New Jersey is dedicated, compassionate, and caring.

Cons

• Nurse Caitlyn H could use some retraining. Very gross behavior.
• The aides are all lazy and "play" the clients whom they think are all rich.
• They would show up late, or not at all with no prior warning.
• They would forget to feed her, refuse to clean up after she had an accident, refuse to talk with her unless she needed something.
• One aide was incontinent and had diabetes and peed on my Mother's chair and denied it.
• The last aide drank almost an entire bottle of amaretto which was in the back of a closet.
• The owner has a real attitude.
• Stay far away from the RAH in East Brunswick.

Review

Right At Home of Central New Jersey is best suited for families who want in-home, compassionate caregiving for an aging relative and value a hands-on agency that will coordinate caregivers, stay in regular contact, and treat the care recipient as a member of the family. The program works well when the goal is daily assistance with activities of daily living, companionship, and structured exercise or stimulation, all delivered with a comforting, personal touch. The best-fit client is comfortable with a flexible schedule and relies on a responsive office team to manage caregiver matching, backups, and family communication. In short, this agency shines for those who want warmth, attentiveness, and active family involvement without abandoning home.

Those who may want alternatives are guardians seeking ironclad reliability with zero tolerance for caregiver turnover or scheduling hiccups, or families worried about billing clarity and management style. If 24/7 live-in coverage with guaranteed staffing is non-negotiable, or if a higher level of medical oversight is required on a constant basis, this agency may not meet those needs. Families needing highly specialized dementia care, strict driver requirements, or a consistent all-day, every-day caregiver pool may find that other providers or facility-based options offer more predictable staffing and oversight. The reviews also flag potential friction with management and billing practices as a consideration for risk-conscious buyers.

The strongest positives center on genuine care, strong communication, and caregiver competence when it works well. Clients repeatedly praise memorable staff members who become trustworthy anchors - names like Mercedes, Georgina, and Alexandria are cited for patience, professionalism, and a proactive approach to meeting daily needs. The office team is commended for follow-through, responsive scheduling, and the feeling that the agency genuinely understands the family's situation. This approach helps families feel they have eyes and ears in the home, with a partner who coordinates referrals and services beyond basic caregiving, which can be a real relief during stressful health transitions.

Yet the cons are meaningful and cannot be dismissed. Several reviews describe aides who arrive late, check in as "busy" and fail to deliver anticipated tasks, or become disengaged during shifts. Some families report live-in arrangements that did not meet expectations, leaving the client underserved or putting extra burden on relatives. Billing and administrative friction also appear in multiple accounts, including allegations of double-charging for nursing assessments and concerns about the owner's responsiveness or stiffness when conflicts emerge. These issues do not negate the care that can be delivered, but they do underline the need for cautious due diligence and explicit, written agreements before committing.

From a practical decision-making standpoint, prospective clients should insist on a clear caregiver-matching process, defined backup options, and a detailed service plan with a written schedule and performance expectations. Request direct contact with a care manager, a trial period, and a plan for handling late arrivals or caregiver gaps. Seek full disclosure of pricing, billing practices, and any potential add-ons, and verify that proposed caregivers have current licenses, trainings, and background checks. Given the strong endorsements of a few standout staff, ask to meet potential caregivers ahead of time and ensure a compatible personality fit, especially for long-term placement. A transparent, well-documented plan can maximize the chances of sustained satisfaction.

In the final assessment, Right At Home of Central New Jersey remains a viable, often excellent option for families seeking an attentive, home-based care partner with a demonstrated culture of compassion and hands-on coordination. It is especially compelling for those who place a premium on staff loyalty, personalized attention, and a sense of "we're in this together" with the family. However, the cautions about inconsistent aides, scheduling misses, and billing wrinkles mean that clients with strict reliability requirements or concerns about cost clarity should compare rivals and consider alternative arrangements. If choosing this agency, proceed with a careful vetting of caregivers, establish a concrete care plan, and insist on written guarantees to turn the good intentions of the team into consistently dependable daily support.

This part of East Brunswick, New Jersey offers a convenient and diverse array of amenities for senior living. With multiple cafes like Starbucks and local delis nearby, there are plenty of dining options to choose from. Additionally, there are pharmacies such as CVS and Walgreens within close proximity for easy access to medications and health supplies. The area also boasts a variety of restaurants, including diners and bistro-style eateries. For medical needs, there are several reputable physicians' offices and hospitals in the vicinity, providing quality healthcare services. In terms of recreation, there are parks and theaters for entertainment, as well as transportation options like train stations for easy travel. Places of worship for different faiths are also present in the community, offering spiritual support and community engagement opportunities. Overall, this part of East Brunswick provides a vibrant and accessible environment for seniors looking to settle down in a welcoming neighborhood.

Cafes

• Starbucks (0.2 miles)
• Starbucks (1.9 miles)
• Deli Plus (2.8 miles)
• Starbucks (4.4 miles)
• Panera Bread (7.1 miles)
• Starbucks (8 miles)
• Wegmans Food Markets (8.3 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.7 miles)
• Rite Aid (3.4 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (4 miles)

Restaurants

• Magnifico's Ice Cream (1 miles)
• McDonald's (2 miles)
• Garden State Deli (2.7 miles)
• Edison Diner (3 miles)
• Skylark Diner & Lounge (3.7 miles)
• B2 Bistro + Bar (3.9 miles)
• The Original Tastee Su (4.1 miles)

Physicians

• Tiefenbrunn Fortin & Tuck Pediatrics (2.4 miles)
• University Pediatric Associates (3.4 miles)
• Johnson & Johnson (3.6 miles)
• Cancer Institute of New Jersey (4 miles)
• Monroe Family Medicine (5.3 miles)
• University Radiology Group PC (5.3 miles)
• Princeton Dermatology Associates (5.8 miles)

Theaters

• 2220 Amc New Brunswic (2.6 miles)
• Regal Commerce Center & RPX (5.7 miles)
• AMC DINE-IN Menlo Park 12 (7 miles)

Parks

• Welsh Park (2.7 miles)
• Donaldson Park (3.1 miles)
• Bicentennial Park (3.7 miles)
• East Brunswick Dog Park (4.4 miles)
• Mundy Ave Park (4.6 miles)
• Monroe Twp. Veteran's Park (5.9 miles)
• Veterans Park (8 miles)

Transportation

• New Brunswick Train Station (3.9 miles)
• NJT - Edison Station (4.5 miles)
• Old Bridge P&R Bus Stop (5.2 miles)
• NJT - Metuchen Station (6.2 miles)
• New Jersey Transit - Metropark Station (8.6 miles)

Hospitals

• Robert Wood Johnson University Hospital (3.9 miles)
• Emergency Department, St Peter's University Hospital (4.6 miles)
• NJ Spine and Wellness (6 miles)
• Raritan Bay (6.3 miles)
• Hackensack Meridian Health Raritan Bay Medical Center (7.5 miles)

Places of Worship

• Chinese Christian Church (4.8 miles)
• Monroe Township Jewish Center Congregation Etz Chaim (6 miles)
• Somerset Presbyterian Church (6.3 miles)
• Muslim Center of Middlesex County (6.4 miles)
• Our Lady of Fatima Roman Catholic Church (9.1 miles)