The Inn At Meredith Bay

Pros

• The staff at Meredith Bay Colony Club is described as wonderful, caring, and dedicated to providing quality care for residents.
• Many reviewers express intense gratitude for the compassionate care their loved ones received during difficult times.
• The facility offers a variety of activities and has a friendly atmosphere in the dining room and common areas.
• Residents are reported to be well-dressed and cared for, with clean surroundings being a notable aspect of the facility.
• The nursing staff is praised for their flexibility and helpfulness, especially concerning residents with special dietary needs or mobility issues.
• Several families feel assured about their loved ones' safety and happiness while under the care of Meredith Bay Colony Club's staff.

Cons

• Many residents feel misled by management after signing contracts, as communication from staff drastically declines.
• The facility has seen a high turnover of original employees, replaced by inexperienced younger staff who are often distracted and loud.
• Complaints about the lack of response from management have been voiced, indicating a disregard for resident concerns.
• There are accusations of inadequate care and potential neglect within the facility, especially concerning elderly residents and their families' peace of mind.
• Several reviewers describe the atmosphere as unprofessional and disorganized, with management failing to adequately support both staff and residents.
• Despite some positive feedback about nursing staff, there are serious concerns regarding the overall accommodations for those with mobility issues.
• The high monthly fees do not seem justified given the level of service provided, leading to feelings of dissatisfaction among families paying for care.

Review

The experience of residents and families at Meredith Bay Colony Club (MBCC) is varied, reflecting a complex reality for many who seek care for their loved ones in assisted living facilities. Over time, reviews from both current and former residents have painted a picture of discontent alongside gratitude, highlighting issues that potential residents should consider carefully before making a decision.

A consistent theme among negative reviews is the decline in communication and care after the initial transition period into the facility. One family recounted their frustration with the lack of responsiveness from management after signing contracts for their loved one’s move to MBCC. What was once a welcoming and communicative environment shifted dramatically, leaving them feeling misled. Residents expressed disappointment over many original staff members departing, replaced by younger employees who lacked experience in senior care. This change has raised concerns among families regarding the quality of care that elderly residents receive as they navigate their golden years.

Another complaint centered around the atmosphere within the community itself. Family members noted that while some staff remained dedicated to providing high-quality service, there appeared to be a palpable dissatisfaction among those who stayed. The presence of inexperienced young employees led to feelings of unease about whether they could adequately support aging residents. Families voiced particular concern about their loved ones being cared for by individuals whom they perceive as more interested in socializing than providing attentive service—an observation made all the more disturbing due to reports of distracted behavior, like being on personal phones while attending to duties.

In contrast, several reviewers expressed deep appreciation for specific caregivers and support staff who demonstrated genuine compassion toward residents. Highlighting instances where dedicated personnel provided exceptional care, these families shared how grateful they were for the kindheartedness shown towards their loved ones despite systemic shortcomings. Some found solace knowing that certain nurses and staff consistently ensured cleanliness and appropriate dressing for residents—a critical aspect underscoring dignity in senior living.

Despite recognizing individual strengths among caregivers, many families lamented broader organizational issues tied to understaffing and poor management decisions at MBCC. The financial burden placed on families—in some cases exceeding $8,000 per month—raised expectations for adequate services that were often unmet. Reviews described situations where activity directors prioritized personal opinions over resident needs or where mobility-impaired individuals faced challenges accessing available activities or resources on-site.

Compounding these frustrations has been an alarming lack of responsiveness from upper management during critical moments; one reviewer noted having received no acknowledgment following the passing of a resident—a silence felt even more acutely since another parent still resided at MBCC. This disregard led some families to contemplate reaching out to governing bodies like the Better Business Bureau (BBB) or law enforcement due to fears surrounding elder abuse.

Overall, while Meredith Bay Colony Club has garnered positive experiences from some residents and families—who valued sincere efforts put forth by individual staff members—the overwhelming sentiment emphasizes an urgent need for improvements in management practices and communication strategies within this assisted living facility. Families contemplating placing their loved ones here are strongly advised to thoroughly investigate all aspects before making what could be life-altering decisions concerning their health and well-being.

Restaurants

• Twin Barns Brewin (0.3 miles)
• Town Docks Restaurant (0.8 miles)
• George's Diner (1.1 miles)
• Lakeside Deli & Grille (1.1 miles)
• Flurries (1.2 miles)
• Broken Spoke Saloon (2 miles)
• The Looney Bin (2.3 miles)

Physicians

• Belknap Family Health Care (0.4 miles)
• Lrghealthcare Sleep Evaluation Center (3 miles)
• Orthopedic Professional Association (3 miles)
• Lrg Healthcare Ambulatory (3 miles)
• Moultonboro Family Health Care (5 miles)
• Laconia Women's Health Center (7.3 miles)
• Community Wellness Center (7.8 miles)

Cafes

• Sunshine and Pa's (1 miles)
• Winnepesaukee Bay Gulls 2 (6.5 miles)
• Wayfarer Coffee Lakeport (6.9 miles)
• Aroma Joe's Coffee (7 miles)
• Squam Lake MarketPlace (7.6 miles)
• The Foothills Cafe & Curio (11.6 miles)
• Cafe Monte Alto (12.4 miles)

Pharmacies

• Hannaford Pharmacy (1.2 miles)
• Rite Aid (1.3 miles)
• Walmart Pharmacy (6 miles)
• CVS Pharmacy (6.1 miles)
• Hannaford Pharmacy (6.2 miles)
• Rite Aid (7.8 miles)
• CVS Pharmacy (7.9 miles)

Theaters

• Weirs Beach Drive-In Theater (3.2 miles)

Hospitals

• Genesis Health Care Transitional Care Unit (7.2 miles)
• Lakes Region General Hospital North 2/Cardiac (8.1 miles)
• ClearChoiceMD Centers (8.8 miles)

Places of Worship

• First Free Will Baptist Church (7.7 miles)
• St Mark's Episcopal Church (7.7 miles)
• St André Bessette Parish (7.9 miles)
• Congregational Church of Laconia (8 miles)
• Sumitomo Machinery Corporation Of America (8.5 miles)

Parks

• Ashland Ballfield (8 miles)

Transportation

• U-Haul Moving & Storage (9.5 miles)
• Mountain View Shuttle (11 miles)