435 South Main Street, Manchester, NH 03102
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There is a wide range of experiences shared by families who have interacted with this childcare setting. On one hand, some parents emphasize genuine care and dedication from certain teachers, describing them as kind, attentive, and truly invested in the children. They point to specific staff members who stood out as warm, patient, and responsive, and they recall moments when a child blossomed under the care and attention of these educators. Yet, there are others who voice serious concerns about safety, communication, and administrative practices, suggesting that some staff seem more focused on the paycheck than on the children's well?being. A recurring caution from multiple voices is to review state childcare findings and violations before making decisions, underscoring a level of skepticism about the center's overall operations.
A troubling incident appears in one family's account, centered on their daughter's dental injury. The parents describe that their daughter cracked a tooth while at the center, and that the director and a staff member named Jenny - described in a troubling way as being involved with "peanuts" - failed to inform them promptly. The family contends that the staff tried to cover the incident by claiming they didn't know what happened, even though the child came home and told them herself. This narrative highlights a breakdown in communication and trust at a critical moment of a child's safety, leaving the parents feeling unsettled and wary about how safety issues are reported and addressed.
Concerns extend beyond a single incident, with another parent recounting that their child arrived home with small circular bruises on the body on several occasions, suggesting to them that an adult may have grabbed the child hard. This stark observation feeds into a broader sentiment expressed by some families: the desire for the center to shut down or undergo significant changes. In the same breath, however, there are equally strong commendations for the parts of the staff that feel like home to families - especially in the toddler rooms. In particular, Miss Tina and Miss Krista are repeatedly praised as amazing, caring, and loving, with some parents wishing those two dedicated teachers could move up through the years with their children and be compensated with well-deserved raises.
On a more uplifting note, there are glowing reports about the youngest children in the program. A parent describes their 10?month?old as happy, increasingly mobile, and thriving - doing the Army crawl and sitting up independently. The caregivers singled out for praise in this age group include Ms. Chantel, Allison, and Stephanie, with the parent expressing how wonderful they are and sharing the heartwarming detail that the baby "jumps into their hands" when dropping off. This reflects a strong, affectionate bond between staff and baby, contributing to a reliable sense of security and joy for the family.
Another narrative focuses on a child who arrived with developmental concerns - unsteady on his feet, limited vocabulary, and minimal peer social interaction. Within months, this child reportedly improved dramatically: running and climbing with confidence, potty trained, and able to have full conversations. The parent expresses overall happiness with the staff, the curriculum, the food, and the documentation. Yet this family ultimately left because of structural and logistical challenges: frequent closures for professional development and holidays, a maze-like building with many stairs and one?way/traf?c patterns, and a rigid late?pickup policy that penalizes even seconds late - $10 for a one-second lateness, increasing to $20 after multiple offenses. This combination of positives and irritants leads them to feel that they might not find a better value elsewhere, despite their appreciation for the care provided.
All told, the sentiment across these accounts is deeply mixed but anchored by genuine affection for certain teachers. Pockets of extraordinary care and connection - especially from Krista and Tina in the toddler rooms, and from Chantel, Allison, and Stephanie with younger children - stand in clear contrast to concerns about safety communication and administrative constraints. The common thread is an appreciation for how the right teachers can make a real difference in a child's development and sense of security, alongside a call for improvements in safety reporting, facility logistics, and policy fairness to ensure families feel heard, protected, and supported during their children's early years. In the voices of these families, the center is both a place of meaningful growth and, for some, a space longing for stronger safeguards, clearer communication, and more accommodating practices.
Easter Seals New Hampshire in Manchester, NH is a fully-furnished assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and homelike environment with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, a small library, and outdoor space for recreation.
Residents can enjoy delicious meals served in a restaurant-style dining room, with special dietary restrictions accommodated. Housekeeping services are provided to ensure cleanliness and tidiness throughout the community. Move-in coordination assistance is available to make the transition into the community as smooth as possible.
The caring staff at Easter Seals New Hampshire offers 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. They also provide support with medication management and offer assistance for those following a diabetes diet. Additionally, there is a mental wellness program in place to support the emotional well-being of residents.
To keep residents engaged and active, the community offers resident-run activities as well as scheduled daily activities for everyone to enjoy. For those who want to explore the surrounding area, there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals conveniently located nearby.
Easter Seals New Hampshire in Manchester aims to provide a comfortable and supportive environment where seniors can thrive and receive the care they need while enjoying ample amenities and engaging activities within close proximity to essential services in the community.
Easter Seals New Hampshire is located at 435 South Main Street, Manchester, NH 03102 in Merrimack County, New Hampshire
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