Bedford Hills Center in Bedford, NH

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  • Interior

    A well-lit dining room with a set table and elegant chandelier.
  • Decor

    A cozy bedroom with twin beds, decorative lamps, and wall art.
  • Building

    A building with a green roof and brick walls surrounded by trees.
  • Bedroom

    A cozy bedroom with two single beds, decorated with lamps and wall art.
  • Windows

    A cozy dining room featuring a chessboard on the table, surrounded by wooden chairs, with natural light streaming through the window.
  • Dining

    A cozy dining room with a chandelier, set for a meal near large windows.
  • Exercise Equipment

    A physical therapy room equipped with parallel bars and training stairs, set up for rehabilitation exercises.

Bedford Hills Center in Bedford, NH

Information last verified:

30 Colby Court, Bedford, NH 03110

For more information about senior living options: (844) 490-3973

4.1 from 98 reviews
5 stars
70
4 stars
5
3 stars
3
2 stars
4
1 stars
16

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020

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Overall Review of Bedford Hills Center

Pros

  • pro Bedford Hills provides exceptional care.
  • pro The staff are attentive, caring, and build positive relationships with residents.
  • pro The nurses and therapists are knowledgeable, patient, and encouraging, celebrating milestones.
  • pro The facility is clean, well maintained, and safe, with a welcoming atmosphere.
  • pro The activities department engages residents and brings joy and purpose.
  • pro The staff go above and beyond to accommodate needs and support families.
  • pro Families have peace of mind knowing their loved ones are safe and well cared for.
  • pro The dietary and rehabilitation teams work together to provide high-quality care.
  • pro The staff treat residents like family, with kindness, respect, and compassion.
  • pro Bedford Hills is highly recommended for short-term rehab and long-term care.

Cons

  • pro Some reviewers labeled Bedford Hills the worst nursing home they’ve ever seen.
  • pro They described the nurses as absolutely rude and the facility as filthy rotten and dirty.
  • pro They claimed the staff were lazy and cruel, not taking residents to the bathroom or providing needed medications.
  • pro They said the place looked like an insane asylum inside and that residents were bored to tears.
  • pro They reported nurses didn’t answer pages for an hour and that safety was compromised by understaffing and poor communication.
  • pro They warned others not to send a loved one there, citing negligence and safety concerns.

Review

Bedford Hills Center is best suited for families seeking dependable short-term rehabilitation and a warm, people-centered atmosphere where therapy teams push for real progress and staff members treat residents with genuine kindness. It works well for older adults who respond to daily, hands-on rehabilitation, meaningful activities, and a home-like setting. Those who Prize strong interpersonal care, flexible discharge planning, and visible staff engagement will find it aligns with their priorities. The facility’s strongest case is the combination of skilled rehab, accessible social work support, and a culture that repeatedly earns positive, heartfelt testimonials from families who visit and stay involved.

But there are clear caveats for certain paths. Families evaluating memory-care needs, highly fragile medical oversight, or a strict emphasis on flawless housekeeping may want alternatives. Critics and long-term residents’ families raise concerns about variability in staffing and responsiveness, which can matter when a loved one requires rapid help or frequent contact with nurses and aides. For those with persistent cleanliness or safety anxieties, or for cases demanding meticulous, consistent administration and medication management, a facility with fewer reports of upheaval or turnover may be a wiser match. In short, the strongest fit is rehab-to-home or short-term recovery with ongoing family involvement; more fragile or dementia-centric care may require a closer, more critical look elsewhere.

The most convincing pros center on the rehab pathway and the human touch. Therapists, nurses, and social workers regularly earn praise for knowledge, patience, and encouragement, helping residents regain independence and confidence. The social-work and billing-administration sides are appreciated for keeping families informed and supported through transitions, while activity programming and an in-house roster of specialists, podiatry included, add practical value to daily life. Cleanliness and a generally well-kept facility surface repeatedly in positive accounts, along with a dining and social atmosphere that fosters comfort and dignity. When families witness steady progress in mobility and daily function, the positives can feel transformative, translating into less anxiety about the discharge process and more trust in the care team.

The most persistent concerns revolve around staffing consistency and responsiveness, as well as episodic lapses in safety and cleanliness. Some reviews describe delayed responses to calls for help, missed medications or miscommunications about care plans, and even frightening episodes of neglect in extreme cases. Sanitation problems, bed-room maintenance gaps, and odor issues surface in the negative feedback, underscoring that not every shift, wing, or shift change delivers the same level of attentiveness. These reports are not universal, but they are persistent enough to demand careful diligence: any family choosing Bedford Hills should plan to verify current staffing levels, request direct contact with the primary care team, and review the most recent quality and safety documentation before committing.

How the strong points balance the weakness points depends on the family’s priorities and the length of stay. For a rehab stay aimed at returning home, the robust therapy program and the evident commitment of many staff members can offset occasional missteps, particularly when a proactive social worker coordinates care, family updates, and discharge planning. The culture noted by many reviewers, caregivers who genuinely want residents to feel valued, a welcoming reception, and a treatment plan that targets real milestones, can create a reliable trajectory toward regained independence. Where improvement is needed, it tends to be in consistency and speed of response rather than the absence of compassion or skill. In other words, the core medical and rehabilitative strength remains intact, but operations require ongoing vigilance.

The decision to choose Bedford Hills should factor in risk tolerance and purpose of stay. If the family anticipates long-term, highly predictable daily care with stringent oversight, or if dementia-specific programming and continuous supervision are non-negotiable, alternatives with a more uniform staffing model may be preferable. Similarly, if prior experiences with poor housekeeping or inconsistent call responses have left a lasting impression, prospective residents should probe today’s staffing patterns, talk to current residents about daily routines, and request unannounced visits to observe how the front desk, aides, and nurses interact with residents in real time. Confirm escalation pathways, daily rounding, and how pain management is monitored, these are the items that distinguish a good rehab-focused center from a facility that could become emotionally exhausting for families over time.

For families moving forward, the practical route is clear: schedule a face-to-face with the admission team, specifically request to meet with the director of rehabilitation and the lead social worker, and insist on seeing the latest quality metrics and incident logs. During the tour, observe nurse-to-resident interactions during peak hours, test the call-system by asking for assistance, and ask about the process for medication reconciliation and safety checks. Inquire about staffing stability over the past six to twelve months and how ownership changes, such as recent leadership transitions, have translated into daily operations. If rehab and heartfelt care are the priorities, Bedford Hills remains a compelling option, but only with proactive verification of current performance and a clear agreement on expectations for cleanliness, responsiveness, and safety.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Manchester (3 miles away) Manchester (3 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Bedford Hills Center in Bedford, NH is a skilled nursing facility that provides comprehensive care and support for individuals who require assistance with daily living activities. This assisted living community offers a range of amenities to enhance residents' comfort and convenience, including cable or satellite TV, a dining room, fully furnished accommodations, a garden, housekeeping services, a kitchenette, move-in coordination services, outdoor space, telephone access, and Wi-Fi/high-speed internet connectivity.

The skilled staff at the Bedford Hills Center is available 24/7 to provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with healthcare providers to ensure that residents receive the necessary medical attention. Additionally, specialized care is available for individuals with diabetes or mild cognitive impairment.

Residents at the Bedford Hills Center can enjoy delicious meals prepared according to their dietary restrictions. The dining experience is designed to promote overall wellness and satisfaction. Scheduled daily activities are offered to keep residents engaged and active.

Conveniently located near various cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals nearby ensure that residents have easy access to essential services and amenities in the surrounding area.

Overall, the Bedford Hills Center provides a caring environment where seniors can receive personalized care while enjoying a comfortable lifestyle with ample opportunities for socialization and engagement within the community.

Nearby Places of Interest

Restaurants

  • Taipei & Tokyo 3 (0.3 miles)
  • T-Bones Great American Eatery (0.5 miles)
  • McDonald's (0.5 miles)
  • Puerto Vallarta Mexican Grill (0.6 miles)
  • KC's Rib Shack (0.6 miles)
  • Copper Door (0.9 miles)
  • River Road Tavern (1.5 miles)

Cafes

  • Panera Bread (0.3 miles)
  • Starbucks (0.7 miles)
  • Pressed Cafe (1.7 miles)
  • Starbucks (2.6 miles)
  • The Inside Scoop (2.7 miles)
  • Starbucks (3.6 miles)
  • Starbucks (6.5 miles)

Physicians

  • OTC Center (0.4 miles)
  • Medical Group of Manchester (0.4 miles)
  • Dartmouth-Hitchcock Bedford | Family Medicine (0.5 miles)
  • McAvoy Keith MD (0.5 miles)
  • Dartmouth Hitchcock Medical Center (0.5 miles)
  • Bedford Medical Imaging Center (0.5 miles)
  • Dartmouth-Hitchcock Specialties (0.5 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.2 miles)
  • Rite Aid (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.7 miles)

Hospitals

  • Bedford Ambulatory Surgical Center (0.6 miles)
  • Marketing Initiatives (0.8 miles)
  • Catholic Medical Center (2 miles)
  • Elliot Hospital (2.9 miles)
  • Elliot Hospital Surgical Day Care (2.9 miles)

Places of Worship

  • Manchester Christian Church (1 miles)

Transportation

  • Eastern Bank Business Center at Manchester Boston Regional Airport (3.6 miles)
  • Manchester-Boston Regional Airport (MHT) (3.6 miles)

Parks

  • Stark Park (3.6 miles)
  • Nuthin' But Good Times (4.3 miles)
  • Merrimack Commons (6.2 miles)

Theaters

  • Cinemagic Hooksett (5.9 miles)

Frequently Asked Questions

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Related Resources

  • memory care activitiesEngaging Memory Care Activities That Enhance Quality of Life

    Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.

  • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

    Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

  • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

    The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.