Bedford Hills Center

Pros

• The staff at Bedford Hills Care and Rehabilitation Center is described as very caring and attentive, demonstrating a commitment to providing high-quality care.
• Residents enjoy a variety of engaging activities, including music performances and holiday celebrations, which contribute to a lively atmosphere.
• The facility maintains clean rooms and beautiful grounds, creating a comfortable environment for residents.
• Bedford Hills is praised for its excellent rehabilitation services, with well-equipped gyms and a successful track record in helping residents recover.
• Families express gratitude for the compassionate end-of-life care provided by the staff, highlighting the strong bonds formed between caregivers and residents.

Cons

• "The care is poor as they are understaffed and the rooms are filthy."
• "There was always people smoking in the main entrance."
• "I did not find it very clean, and it had a urine smell."
• "I just did not have a good feel about it; I think it would not be the place for my father."
• "There were two people in a room, which felt cramped."

Review

Bedford Hills Care and Rehabilitation Center has garnered a range of opinions from visitors and family members of residents over the past couple of years, reflecting experiences that are both positive and negative. On one end of the spectrum, some individuals highlight the lively atmosphere within the facility, praising its commitment to engaging residents through various activities. Many assert that cleanliness is a strong point, with well-maintained rooms and beautiful grounds contributing to an overall welcoming environment. Residents have access to physical therapists and mental health geriatric care, which is a significant advantage for those needing rehabilitation services. The presence of live music adds a personal touch as staff members actively encourage engagement through singing and interactive sessions.

However, despite the glowing reviews from some families concerning the caring nature of the staff, there are alarming testimonials regarding understaffing and cleanliness issues in recent visits. A family member recalled how their experience drastically declined when compared to previous stays, noting an unpleasant smell in certain areas, uncleaned spaces where residents spend their time, and a feeling that the facility’s quality had deteriorated significantly over just one year. This discontent underscores a worrying inconsistency between former positive experiences at Bedford Hills and current observations that demand immediate attention.

The cost associated with living at Bedford Hills can also be viewed from different perspectives. While some acknowledge that it is indeed an expensive option relative to other facilities in the area, others argue that if rehabilitation services are required, this center stands out as a prime choice due to its comprehensive offerings—including two well-equipped gyms for exercise therapy. Families report success stories; one individual mentioned how quickly their elderly mother was able to recover from a broken hip during her stay without needing to utilize all her allotted days under Medicare coverage. This points to Bedford Hills’ potential for successful recovery outcomes for patients undergoing rehabilitation.

On the other hand, there remains significant concern regarding smoking habits around entrances—an issue identified by multiple reviewers—that can affect first impressions upon entering. Additionally, while many experienced friendly interactions with the nurses who provided tender care during difficult times—one family even expressing gratitude for how their father-in-law spent his final weeks surrounded by compassionate caregivers—these touching stories clash sharply with claims about hygiene issues and inadequate staffing levels reported by others.

Moreover, contrasting opinions raise questions about consistency in care delivery among staff members working at Bedford Hills. Some visitors expressed dissatisfaction regarding agency nurses who lacked familiarity with residents or didn’t demonstrate the same level of compassion as permanent employees—a sentiment echoed by families recounting experiences in other facilities where dedicated caregivers built strong connections with patients. Such differences can significantly impact overall satisfaction levels among residents' families as they navigate their loved ones' health journeys.

In conclusion, Bedford Hills Care and Rehabilitation Center presents itself as a facility filled with promise: vibrant activities aimed at resident engagement paired with rehabilitative support services make it uniquely positioned within eldercare options available today. However, discrepancies noted in cleaning standards alongside concerns about staffing levels raise essential questions about maintaining consistent quality across all areas of operation within this establishment. Family members searching for assisted living solutions must weigh these mixed reviews carefully against their specific needs while considering both heartwarming testimonies of care alongside more sobering critiques reflective of broader systemic challenges faced by long-term care facilities today.

Restaurants

• Taipei & Tokyo 3 (0.3 miles)
• T-Bones Great American Eatery (0.5 miles)
• McDonald's (0.5 miles)
• Puerto Vallarta Mexican Grill (0.6 miles)
• KC's Rib Shack (0.6 miles)
• Copper Door (0.9 miles)
• River Road Tavern (1.5 miles)

Cafes

• Panera Bread (0.3 miles)
• Starbucks (0.7 miles)
• Pressed Cafe (1.7 miles)
• Starbucks (2.6 miles)
• The Inside Scoop (2.7 miles)
• Starbucks (3.6 miles)
• Starbucks (6.5 miles)

Physicians

• OTC Center (0.4 miles)
• Medical Group of Manchester (0.4 miles)
• Dartmouth-Hitchcock Bedford | Family Medicine (0.5 miles)
• McAvoy Keith MD (0.5 miles)
• Dartmouth Hitchcock Medical Center (0.5 miles)
• Bedford Medical Imaging Center (0.5 miles)
• Dartmouth-Hitchcock Specialties (0.5 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1.2 miles)
• Rite Aid (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.4 miles)
• Walgreens (2.7 miles)

Hospitals

• Bedford Ambulatory Surgical Center (0.6 miles)
• Marketing Initiatives (0.8 miles)
• Catholic Medical Center (2 miles)
• Elliot Hospital (2.9 miles)
• Elliot Hospital Surgical Day Care (2.9 miles)

Places of Worship

• Manchester Christian Church (1 miles)

Transportation

• Eastern Bank Business Center at Manchester Boston Regional Airport (3.6 miles)
• Manchester-Boston Regional Airport (MHT) (3.6 miles)

Parks

• Stark Park (3.6 miles)
• Nuthin' But Good Times (4.3 miles)
• Merrimack Commons (6.2 miles)

Theaters

• Cinemagic Hooksett (5.9 miles)