21 Chenell Drive, Concord, NH 03301
For more information about senior living options: (866) 208-4318
Overall Review of Granite State Independent Living
Pros
The thought and promises of GSIL are good.- They continue to use GSIL as in-home respite care prn.
- GSIL is used for in-home respite care, indicating ongoing engagement with the service.
Cons
The place is the worst.- Weeks pass with no workers available.
- They can’t keep help because they don’t pay enough.
- If a worker someone likes is found, that worker is gone in a few weeks.
- They have no benefits and little pay.
- The mom has gone almost two weeks with no help, no phone call, and no replacement.
- Attempts to call result in being bounced around with no resolution.
- They have called three times and never received a callback; not professional.
- Client care falls below standards; there is no nurse or employee support after hours; after-hours availability is poor; nurses don’t care about client coverage or being in bed for over 24 hours; no training; HR issues with time cards and unpaid workers’ compensation claims; promises are unkept.
- They cannot administer medicine or perform wound care; they can only take blood pressure; requests to have tasks like checking the fridge for expired food, taking a Gram to appointments, grocery shopping, or simply talking were not fulfilled.
Review
Granite State Independent Living is best suited for families who want in-home support to help an older adult remain at home, not a campus-style assisted living. This option works when care needs are modest and primarily non-medical, and when flexibility and respite coverage are valued over a predictable, full-time staffing plan. The reviews paint a cautionary picture: a fragile caregiving pool driven by turnover, low pay, and few benefits. Prospects of reliable daily staffing are uncertain, and families should be prepared for gaps. For seniors who rely on regular hands-on assistance, constant check-ins, or predictable schedules, GSIL’s model will feel risky and unstable. It should not be the default choice for those needing steady, professional care.
Those who may want to consider alternatives are: seniors who require 24/7 nursing oversight or a steady cadre of trained aides; families who cannot tolerate weeks without a caregiver or who rely on prompt returns to all inquiries. Traditional home-care agencies with stronger staffing, training, and payroll controls can offer more dependable coverage. Licensed assisted living communities provide a more predictable environment with set staff assignments and supervisory support. For a senior with wound care, medication administration, or complex health needs, options with robust clinical support are preferable.
On the plus side, GSIL can provide in-home respite care when staff are available, helping a loved one stay in familiar surroundings rather than moving to another setting. A limited scope exists for basic monitoring, such as blood pressure checks and ensuring a caregiver is present for shorter periods, so long as expectations align with what the agency can reliably deliver. For families who prize home life and are comfortable coordinating around fluctuating staffing, this arrangement may offer occasional relief and flexibility without the disruption of relocation.
The major cons are longstanding and recurring. Weeks can pass with little or no caregiver coverage, and replacements are not always found promptly. After-hours support is inconsistent, with reports of no nurse availability for extended periods and delayed callbacks. Training appears sporadic, and administrative friction, lost time cards, payroll confusion, and unresolved workers’ compensation issues, undermines reliability. The result is fragile dependability, with caregivers who may not stay long, leaving families to scramble for routine tasks while essential medical tasks remain off-limits, no medication handling, no wound care, and limited hands-on assistance.
Before committing, families should demand concrete, written service standards and a clear backup plan. Ask for guaranteed caregiver coverage on scheduled days; a dedicated supervisor with an escalation contact; a defined after-hours policy; a list of tasks caregivers are qualified to perform and those they cannot touch; confirmation that medication management is not within scope and what alternatives exist; credentials and training records; and a process for addressing staffing gaps, payroll issues, or complaints. Request references and a trial period with a measurable response time for calls. Have a contingency plan for days when no caregiver is available.
In practical terms, GSIL is a stretch for families prioritizing home life and respite when other options fall short on availability. It is not recommended as the core solution for anyone needing reliable daily care, full-time assistance, or guaranteed clinical support. If the senior’s needs include regular medical oversight, strict schedules, or consistent caregiver presence, pivot toward a licensed home-health agency or an assisted living option with stable staffing and robust supervision. Use GSIL as a supplement only if there is thorough, written expectations and strong backup arrangements, and be prepared for the possibility of staffing gaps.
21 resident community capacity
Assisted Living
Independent Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Manchester (19 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
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