Granite State Independent Living
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21 Chenell Drive, Concord, NH 03301
For more information about senior living options: (844) 490-3973
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The individual expresses hope for better communication and support from the company in meeting their needs. There is an intention to address concerns by formally reaching out to the company, indicating a desire for improvement. The person appreciates the ability to have meetings with representatives like Donna Potter to discuss care needs. They continue to utilize GSIL services, showing a level of reliance on them for in-home respite care despite challenges.
The company has been unable to maintain consistent staffing, leaving clients without help for extended periods. Workers are frequently lost due to low pay and lack of benefits, making it difficult for clients to rely on anyone. Clients experience a lack of communication and support from the company when trying to resolve issues or find replacements. There are severe limitations on the services provided, such as restrictions on medicine administration and wound care. Overall, the service is perceived as inadequate and unprofessional by those seeking assistance.The reviews provided express profound dissatisfaction with the quality of care and service offered by a particular in-home care company, reflecting ongoing issues related to staffing shortages, inadequate pay, and a lack of communication. Users highlight their frustrations with the company’s inability to maintain a reliable workforce, citing that many caregivers leave shortly after beginning their employment due to low wages and insufficient benefits. This instability in staffing leads to significant gaps in service delivery, severely affecting clients who rely on consistent support.
A key concern raised by one reviewer is the lengthy period—almost two weeks—during which their mother went without any help or even communication from the company. Despite multiple attempts to seek answers through phone calls, the reviewer found themselves bounced around within the organization, receiving no satisfactory resolution. Such experiences not only highlight poor customer service but also raise questions about the accountability and commitment of staff towards their clients’ needs. The repeated assertion that this situation is unacceptable reinforces a sense of urgency for change within the company's approach to client management.
Compounding these issues is the inadequacy of services rendered by caregivers. One reviewer outlined specific tasks that caregivers could perform or were requested to perform for their family member—tasks such as checking for expired food in the refrigerator, accompanying them to doctor's appointments, grocery shopping, and simply providing companionship. However, they noted limitations imposed on caregivers' abilities—such as not being able to physically touch or administer medication and not being trained for wound care—which further restricts the level of assistance available to clients. This raises concerns about whether caregivers are adequately equipped to meet client needs effectively.
Another point made by reviewers pertains to the insufficiency of attention given when clients do require respite care services temporarily (referred to as "prn" - pro re nata). Although some families continue utilizing GSIL for in-home respite care despite these issues, it is evident that there isn't a seamless experience. Reliance on occasional help does not alleviate worries regarding an unstable workforce; rather, it highlights an inconsistent standard of care where dependability appears compromised.
In light of all these challenges faced by current clients and their families, one user has formally decided to lodge a complaint against the company in hopes that addressing these grievances will prompt necessary changes within its operations. Their intention indicates a desire not only for personal resolution but also for broader improvements that may benefit others experiencing similar hardships.
While some users acknowledge continued use of GSIL services out of necessity or limited alternatives available in home caregiving options, overall sentiments reveal deep frustrations with systemic flaws that need urgent attention—from recruitment practices and employee retention strategies to better training protocols designed specifically for caregiver roles. Without meaningful reform orienting toward employee satisfaction coupled with enhanced service capabilities aligned with client expectations—especially during critical times—the company risks alienating its clientele further while simultaneously exacerbating caregiver turnover rates.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Granite State Independent Living in Concord, NH is an assisted living community that offers a comfortable and supportive environment for seniors who wish to maintain their independence while receiving assistance with daily activities.
The community boasts a range of amenities to ensure residents' comfort and convenience, including cable or satellite TV, fully furnished accommodations, housekeeping services, and Wi-Fi/high-speed internet access. Residents can enjoy delicious meals in the dining room or opt for restaurant-style dining. There is also a small library where residents can relax and engage in reading.
The care services provided at Granite State Independent Living are designed to meet the individual needs of each resident. Trained staff members are available 24/7 to provide supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents take their medications properly. In addition, there is a mental wellness program in place to support residents' emotional well-being.
Special dietary restrictions are catered to when it comes to meal preparation, ensuring that residents with diabetes or other specific dietary needs are well-catered for. The community also offers various resident-run activities and scheduled daily activities to keep residents engaged and entertained.
Located in the heart of Concord, Granite State Independent Living benefits from its proximity to essential amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This makes it easy for residents to access everything they need for a comfortable and fulfilling lifestyle.
Overall, Granite State Independent Living provides a warm and welcoming environment where seniors can enjoy their golden years while receiving the necessary support they need for daily living tasks.
This part of Concord, New Hampshire offers a variety of amenities within close proximity, making it a convenient and accessible location for seniors to consider for living. With several restaurants, pharmacies, cafes, and medical facilities nearby, residents have easy access to essential services. The transportation options include a municipal airport and taxi services for those who may need to travel frequently. In addition, there are places of worship within a few miles distance for spiritual support. The presence of parks like White Park and Grappone Park provides opportunities for outdoor recreation and relaxation. Overall, this area presents a well-rounded environment conducive to senior living with ample resources and recreational options available.
Granite State Independent Living is located at 21 Chenell Drive, Concord, NH 03301 in Merrimack County, New Hampshire
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