Silver Maples

Pros

• The community at Silver Maples has a comfortable atmosphere that residents appreciate.
• The private rooms are well-kept and provide a nice living space for residents.
• The facility is maintained in a clean and tidy manner, contributing to a pleasant environment.
• The staff at Silver Maples are active and engaged, providing various activities to keep residents entertained.
• Residents enjoy the diverse food offerings available at Silver Maples.

Cons

• The level of care at Silver Maples was insufficient to protect the resident's well-being during a crisis.
• Silver Maples failed to adapt to the unusual circumstances brought on by COVID-19, which negatively impacted the resident's health.
• The community did not take adequate measures to prevent the resident from falling, leading to multiple emergency situations.
• Despite an initially positive environment, the lack of appropriate care during challenging times caused significant suffering for the resident.
• The staff at Silver Maples did not seem to grasp the severity of the situation, leaving the resident vulnerable and unsafe.

Review

The Experience of Care at Silver Maples: A Dual Perspective

When my mother, aged 86, first moved into Silver Maples, she was filled with optimism and a sense of ease. She quickly developed a fondness for the owner and appreciated the community’s comfortable atmosphere. This assisted living facility boasts well-kept private rooms and maintains a clean environment that contributes positively to residents’ quality of life. Not only does Silver Maples present an inviting physical space, but it also offers an array of engaging activities crafted to keep its residents active and socially connected. The presence of friendly staff members further enhances this environment, as they strive to make each day enjoyable for the residents. My mother particularly enjoyed the variety of food options available, which contributed to her overall satisfaction during her initial time there.

However, the onset of COVID-19 brought about unprecedented challenges that affected not only my mother but potentially all residents in similar circumstances. As her health began to deteriorate due to age-related complications exacerbated by the pandemic's restrictions, it became clear that she required a higher level of care than what was traditionally offered at Silver Maples. This situation placed us in a difficult Catch-22; nursing homes were not accepting new patients amid fears surrounding COVID-19 transmission. Unfortunately, this left vulnerable individuals like my mother without access to necessary resources while simultaneously limiting the support systems available within assisted living facilities.

Despite our ongoing concerns regarding her declining health and increased need for assistance—particularly due to her propensity for falling—the response from Silver Maples did not seem adequate given the unique challenges posed by the pandemic. While their standard practices might suffice under normal circumstances, it appeared they struggled to adapt to these extraordinary conditions. In light of this reality—one that demanded flexibility and special accommodations—we hoped they would prioritize both their reputation as a caring community and my mother's wellbeing by implementing additional safety measures tailored to her needs.

Unfortunately, our expectations were not fully met; despite some adjustments being made, they fell short in ensuring sufficient protection against falls. My mother endured multiple incidents where she fell within the facility walls; these situations necessitated ambulance transports to emergency rooms on several troubling occasions. One particularly alarming incident resulted in nine staples being required for a laceration on her head—a vivid illustration of the risks associated with inadequate care during such precarious times.

While we recognize Silver Maples as an adept option for assisted living residents under typical conditions—characterized by dedicated personnel and vibrant community life—it is evident that external factors like a global pandemic require an evolution in approach that they did not fully embrace. Adjustments made during crises are critical, as they can significantly impact resident safety and health outcomes; sadly, my mother's experience highlights how their inability or unwillingness to adapt led directly to avoidable distress.

As we reflect on this tumultuous journey marked by both positive aspects and profound difficulties, it becomes increasingly clear how essential it is for senior living communities like Silver Maples to remain flexible and responsive in unexpected situations. No one can predict when another crisis may arise that will similarly challenge existing paradigms of care; preparing ahead—in terms of adaptability—will be crucial for ensuring future residents are afforded the dignified care every individual deserves throughout their later years in life. It is our hope that sharing experiences will encourage facilities like Silver Maples to evolve continually so they can better serve those who entrust them with their care amidst any uncertainties lying ahead.

This part of Claremont, New Hampshire offers a convenient and well-equipped community for senior living. With multiple pharmacies within close proximity, accessing medications and healthcare services is easily manageable. There are also several restaurants offering diverse dining options, as well as cafes for socializing with friends. Parks and outdoor recreational areas like Broad Street Park and Monadnock Park provide opportunities for leisurely walks and enjoying nature. Places of worship offer spiritual fulfillment, while nearby physicians and hospitals ensure accessible healthcare services. Transportation services are available for getting around the area, and a local theater provides entertainment options. Overall, this neighborhood provides a comfortable and supportive environment for seniors looking to settle in Claremont.

Pharmacies

• Walmart Pharmacy (0.2 miles)
• CVS Pharmacy (0.3 miles)
• Rite Aid (0.5 miles)
• Rite Aid (7.7 miles)
• Rite Aid (8.2 miles)
• Z Pharmacy (8.6 miles)
• Rite Aid (9.4 miles)

Restaurants

• Imperial Buffet (0.3 miles)
• The Common Man Inn Claremont (0.3 miles)
• Revolution Cantina (0.3 miles)
• Time-Out Americana Grill (0.8 miles)
• Ascutney 4 Corners Caf (4.3 miles)
• Yummy Yummy (7.7 miles)
• Salt Hill Pub (8.1 miles)

Parks

• Broad Street Park (0.4 miles)
• Pleasant St Park (0.4 miles)
• Monadnock Park (0.6 miles)
• Block Ave Park (1.5 miles)
• Ascutney State Park (4.3 miles)
• Mt. Ascutney State Park (5.6 miles)
• Mount Ascutney (7.6 miles)

Cafes

• The Bearse Bakery (0.4 miles)
• Camden Brook Market and Cafe (7.9 miles)
• Jak's Bistro (8.6 miles)
• Sunapee Community Coffee House (12.2 miles)

Places of Worship

• Temple Meyer David (0.4 miles)
• Roman Catholic Bishop Mnchstr (0.5 miles)
• Holy Resurrection Orthodox Church (0.6 miles)
• First Church Of The Nazarene (1.1 miles)
• General Conference Of Seventh-Day Adventists (1.7 miles)
• Riverstone Church (2.7 miles)
• Church of Jesus Christ of Latter Day Saints (4.3 miles)

Physicians

• West Central Behavioral Health (0.5 miles)
• Reed Optical (0.5 miles)
• Keady Family Practice Claremont (0.5 miles)
• Lane Eye Associates (0.7 miles)
• Valley Regional Orthopaedics (0.7 miles)
• Connecticut Valley Orthopedics & Sports Medicine (0.8 miles)
• Associates In Medicine (0.8 miles)

Transportation

• New Aces Transportation (0.5 miles)
• Flying Aces Taxi Service (0.6 miles)
• Enterprise Rent-A-Car (9.5 miles)

Hospitals

• Valley Regional Hospital (0.7 miles)
• Dartmouth Hitchcock Med Center (0.8 miles)
• Valley Regional Hospital (8.1 miles)
• Mt Ascutney Hospital and Health Center (8.4 miles)
• Mt Ascutney Hospital (8.4 miles)
• Springfield Hospital (9.8 miles)
• Marasa Richard A MD Springfield Hospital (9.8 miles)

Theaters

• Springfield Cinemas 3 (9.2 miles)