Janet Chamberlain

36 Webster Avenue, Claremont, NH 03743

For more information about senior living options: (844) 490-3973

4 from 20 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
3
1 stars
2

Assisted Living

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    Overall Review of Janet Chamberlain

    Pros

    • pro The service is described as always wonderful.
    • pro The agents are very knowledgeable and provide excellent customer service.
    • pro Bonnie is incredible and helps clients through the process.
    • pro Buyers who worked with Bonnie had a wonderful experience and were very pleased.
    • pro Bonnie has sold multiple homes for the reviewer and friends, and they were very happy with her energy and expertise.
    • pro Justin and Jan are recommended to anyone who needs to buy or sell a home.
    • pro Tiffany is the best.

    Cons

    • pro The reviewer felt the Coldwell agents were too busy to answer texts, calls, or showings, leaving clients feeling unimportant.
    • pro They believed they were scammed by the agent they used to purchase a home.
    • pro They claimed the home appraised for far more than the listing and that the inspector missed heat/hot water issues not disclosed.
    • pro They vowed never to use Coldwell again, suggesting the emphasis is on sales over service.
    • pro They warned others that deposits would not be returned and that information would be withheld, leading to distrust.
    • pro They noted the agents were very busy and not responsive to emails or messages, advising to call instead.
    • pro A reviewer reported identity theft involving someone using their name and address to purchase a house.

    Review

    Across a broad set of customer experiences, Coldwell agents left people with a wide range of impressions, from praise for knowledge and personal guidance to frustration about communication and perceived sales focus. The most consistent thread is that service quality varied greatly depending on which agent you encountered and how available they were during the process.

    Some clients describe a frustrating lack of attention. They felt their two Coldwell agents were simply too busy to respond to texts, calls, or even to arrange visits in a timely way. In one case, the buyer had to rely on the selling agent from Coldwell to move forward, using her own inspector and appraiser. The experience left this buyer with a troubling impression: the home appraised for significantly more than what they believed the seller's listing indicated, and the inspector seemed to miss critical issues like nonworking heat and hot water. The absence of these problems in the disclosures became a sore point, leading to a strong sentiment that Coldwell's emphasis on the sale over the service left them feeling duped. The takeaway from this perspective is clear: when communication is throttled and due diligence feels uneven, trust in the process erodes quickly.

    On the flip side, other reviewers offer a picture of responsiveness and expertise, noting that some Coldwell agents are very knowledgeable and provide excellent customer service. Several comments acknowledge that agents can be busy, but they still appreciate timely communication when it happens - many say email attention can be lacking, but a confident phone call or proactive outreach makes all the difference. In these accounts, the agents are described as informative and quick to respond, painting a picture of professionals who know their stuff and are capable of guiding clients through the complexities of buying or selling with confidence.

    Within these varied experiences, one name stands out repeatedly: Bonnie. She is singled out as incredible, described as energetic and deeply knowledgeable, with a long track record spanning decades. Clients who worked with Bonnie emphasize the value of having someone who not only handles the mechanics of a sale but also guides buyers through the process, even when financing doesn't go through. One buyer notes that Bonnie helped them navigate the process in a way that left them feeling supported, and they express a clear intention to return when their financial outlook improves. Another client who purchased a home through Bonnie in July calls the experience wonderful and expresses genuine satisfaction. There's a sense of trust built through Bonnie's hands-on approach, which many readers seem to crave: a combination of practical know-how, steady guidance, and a confidence-boosting presence when the path forward isn't straightforward.

    Echoes of Bonnie's impact appear in several testimonials. A buyer shares that Bonnie had previously helped two of their friends by handling sales in a way that left everyone satisfied, highlighting Bonnie's energy and 34 years of experience as a seasoned realtor. This long-term expertise is contrasted with the more general sentiment that some agents can be difficult to reach or slow to respond, reinforcing the idea that trust and reliability hinge as much on the individual agent as on the brokerage itself.

    Not all reviews retreat from the rough edge of the experience, however. A particular comment centers on the risk of misrepresentation and the perceived risk of not getting transparent information about deposits. One reviewer warns fellow clients to beware, claiming that deposits would not be returned and that there would be a deliberate effort to keep clients in the dark by withholding technical information about issues they don't understand. This viewpoint is stark and emphasizes a fear of being blindsided by withholding information - an appeal for far greater transparency and accountability in disclosures and financial outcomes.

    There are also positive nods to other agents by name, suggesting that excellence isn't confined to one person. One reviewer states a straightforward endorsement: I have purchased two homes and would recommend Justin and Jan to anyone looking to buy or sell. Another positive strand comes from a comment about Tiffany, simply declaring Tiffany as the best. These succinct affirmations underscore that many clients experience capable, effective advocacy from specific Coldwell agents, reinforcing the idea that the right match can make all the difference in a real estate journey.

    Another thread in the mix concerns identity and security in the transactions themselves. A separate and troubling note reports someone using another person's name and address to purchase a house, with the affected individual having to report identity theft to the police. This adds a cautionary layer to the narrative: even when agents perform well, buyers should remain vigilant about personal information and potential fraud in the home-buying ecosystem.

    Taken together, the collection of reviews presents a nuanced portrait of Coldwell agents and the service experience. For some clients, the experience feels marred by busy schedules, delayed responses, and disclosures that don't fully illuminate issues, leading to a sense of being undervalued or misled in pursuit of a sale. For others, a standout agent - most notably Bonnie - provides a compelling counterexample, delivering steady guidance, long-tenured expertise, and a confident hand through complex purchases and financing challenges. Names like Justin, Jan, Tiffany, and others emerge as beacons of strong performance for those who encountered them, illustrating that, within the same brokerage, the service quality and personal rapport can diverge dramatically.

    Ultimately, the stories reveal that real estate experiences hinge on more than the brokerage name; they depend on the individuals who answer the phone, conduct the showings, negotiate the terms, and ensure that disclosures and inspections are thorough. Clients consistently seek timely communication, transparent information, and trustworthy representation. While many testimonials celebrate knowledgeable and supportive agents who make a real difference, others urge caution and advocate for accountability and better responsiveness. The throughline is clear: the outcomes often reflect the people you work with, and the best experiences come when you find an agent who can balance accessibility, expertise, and a genuinely client-centered approach.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to Janet Chamberlain, a premier assisted living community located in Claremont, NH. Our community offers a range of amenities and care services to ensure that our residents feel comfortable, supported, and engaged.

    In terms of amenities, we provide cable or satellite TV in each room for entertainment purposes. Our dining room allows residents to enjoy communal meals together, fostering a sense of community and companionship. The rooms are fully furnished, providing convenience and ease for our residents. For those who enjoy spending time outdoors, we offer outdoor spaces where residents can relax and enjoy the fresh air. Additionally, our small library provides opportunities for reading and intellectual stimulation.

    We understand the importance of staying connected in today's digital age; therefore, we offer Wi-Fi/high-speed internet access throughout our community. Furthermore, our housekeeping services ensure that the living environment remains clean and tidy at all times. Move-in coordination is available to assist residents during their transition into our community.

    When it comes to care services, safety and well-being are our top priorities. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We offer support for individuals with special dietary restrictions including diabetes diets. Meal preparation and service are provided to ensure that residents receive nutritious meals tailored to their specific needs.

    Medication management is also available to help residents stay on top of their medications regimen. Mental wellness programs are implemented to support emotional well-being and enhance cognitive abilities.

    At Janet Chamberlain, we believe in promoting an active lifestyle. Resident-run activities allow individuals to pursue hobbies or interests they enjoy while building connections with fellow residents. Scheduled daily activities keep residents engaged by offering a variety of options for socializing and personal growth.

    Moreover, our convenient location ensures easy access to essential amenities in the surrounding area. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship contribute to enriching the lives of our residents.

    In summary, Janet Chamberlain in Claremont, NH, offers a comprehensive range of amenities and care services to provide a comfortable and supportive environment for our residents. With our focus on personalized care and engaging activities, we strive to enhance the quality of life for all who call our community home.

    Nearby Places of Interest

    Places of Worship

    • Riverstone Church (0.9 miles)
    • Holy Resurrection Orthodox Church (1.4 miles)
    • Roman Catholic Bishop Mnchstr (1.5 miles)
    • General Conference Of Seventh-Day Adventists (1.7 miles)
    • First Church Of The Nazarene (1.8 miles)
    • Temple Meyer David (2 miles)
    • Church of Jesus Christ of Latter Day Saints (2.5 miles)

    Hospitals

    • Dartmouth Hitchcock Med Center (1.2 miles)
    • Valley Regional Hospital (1.3 miles)
    • Mt Ascutney Hospital and Health Center (7.3 miles)
    • Mt Ascutney Hospital (7.3 miles)
    • Springfield Hospital (8.8 miles)
    • Marasa Richard A MD Springfield Hospital (8.8 miles)
    • Valley Regional Hospital (9.9 miles)

    Transportation

    • Flying Aces Taxi Service (1.3 miles)
    • New Aces Transportation (2.3 miles)
    • Enterprise Rent-A-Car (8.4 miles)

    Physicians

    • Connecticut Valley Orthopedics & Sports Medicine (1.3 miles)
    • Associates In Medicine (1.3 miles)
    • Valley Regional Orthopaedics (1.3 miles)
    • West Central Behavioral Health (1.6 miles)
    • Reed Optical (1.7 miles)
    • Lane Eye Associates (1.8 miles)
    • Peraza Dermatology Group (2.1 miles)

    Parks

    • Block Ave Park (1.4 miles)
    • Pleasant St Park (1.8 miles)
    • Broad Street Park (1.8 miles)
    • Monadnock Park (2.1 miles)
    • Ascutney State Park (2.5 miles)
    • Mt. Ascutney State Park (4.1 miles)
    • Mount Ascutney (6.6 miles)

    Restaurants

    • Time-Out Americana Grill (1.6 miles)
    • The Common Man Inn Claremont (1.6 miles)
    • Revolution Cantina (1.7 miles)
    • Imperial Buffet (2.1 miles)
    • Ascutney 4 Corners Caf (2.5 miles)
    • Yummy Yummy (6.6 miles)
    • Frazer's Place (7.7 miles)

    Pharmacies

    • Rite Aid (1.7 miles)
    • CVS Pharmacy (1.8 miles)
    • Walmart Pharmacy (2 miles)
    • Rite Aid (6.7 miles)
    • Rite Aid (8.4 miles)
    • Springfield Pharmacy (8.4 miles)
    • Rite Aid (10 miles)

    Cafes

    • The Bearse Bakery (1.7 miles)
    • Camden Brook Market and Cafe (9.7 miles)
    • Jak's Bistro (10.4 miles)
    • Sunapee Community Coffee House (13.9 miles)

    Theaters

    • Springfield Cinemas 3 (8.3 miles)

    Frequently Asked Questions

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