Legacy House of Centennial Hills

Pros

• The facility is clean, spacious, and welcoming, with a beautiful environment that residents enjoy.
• Staff members are friendly, attentive, and provide stellar support to both residents and their families.
• Residents appreciate the variety of activities offered, including arts & crafts and movies, which help foster a sense of community.
• The food served is often praised for its quality and taste, contributing to residents' happiness.
• Families feel reassured knowing that their loved ones are well cared for and happy in their new home.
• The transition process to Legacy House is described as smooth and caring, making it easier for families adjusting to the move.
• Overall experiences at Legacy House have been positive, with many recommending the community to others seeking assisted living options.

Cons

• Some staff members at the facility are not very friendly, contributing to a negative experience for some residents and their families.
• There have been difficulties in communication with the staff by phone, leading to frustration for families seeking to connect.
• A resident's friend has not received enough help from the staff, causing concerns about timely assistance when needed.
• The meals provided are described as bland, lacking condiments, and sometimes difficult for residents to eat due to cutlery issues.
• While the facility is clean and nice, one individual felt it was too fancy and not homey enough for their preferences.
• Despite being impressed with the cleanliness and services during a tour, one reviewer found the price of the facility too high compared to other options they considered.

Review

Legacy House of Centennial Hills has garnered a variety of feedback from residents and their families, painting a nuanced picture of experiences within this assisted living community. Overall, many reviews highlight the facility's clean, welcoming environment and the genuine care provided by the staff, making it a commendable option for families seeking accommodations for their loved ones. Reviewers frequently emphasize the cleanliness and well-maintained appearance of the community, which seems to create a positive first impression. One reviewer specifically noted that they pay close attention to cleanliness and found no unpleasant odors during their visit, further solidifying Legacy House's reputation in this regard.

While a majority of residents appreciate the attentiveness and friendliness of staff members, there are some concerns regarding staffing levels and turnover. Several reviews suggest that more staff might be necessary to adequately meet residents' needs consistently. The potential lack of sufficient personnel has led some families to feel that involving family members in assisting with personal hygiene or room upkeep might be beneficial. Despite these concerns, most reviewers agree that the caregivers express empathy and kindness toward residents, contributing positively to their overall experience.

Additional highlights from resident feedback include an engaging activities program that offers various entertainment options such as movies, arts & crafts sessions, and social gatherings. Many residents appreciate having something to do each day, emphasizing communal interactions with both staff and fellow residents—elements that make them feel at home even after moving from long-held residences. A few reviewers also laud the quality of meals served at Legacy House; however, some express disappointment over the blandness of food offerings or issues with meal accessibility for certain residents who have difficulty cutting food without adequate utensils.

The transition process into Legacy House is another point frequently commended by families going through this significant life change with their loved ones. Reviews often mention how smooth this transition can be when guided by compassionate staff members—particularly mentioning the Director of Sales and Marketing—as they provide support throughout every step. This assistance can alleviate some emotional burdens associated with relocating into assisted living facilities.

Nevertheless, there are areas identified for improvement in communication with upper management or specific support staff availability during peak times. Some families have reported challenges getting timely responses when reaching out via phone or experiencing occasional delays when help is needed for specific tasks like using the restroom. However, these criticisms are generally outweighed by praise for the overall level of care received by residents; many families state that their loved ones appear happier than before moving into Legacy House.

In conclusion, Legacy House of Centennial Hills emerges as a complex yet largely positive environment where numerous aspects contribute to its reputation as an excellent assisted living facility. Families appreciate not just its physical attributes—the cleanliness and beauty—but also its warm atmosphere fostered by caring staff dedicated to improving seniors’ lives daily. Though improvements could enhance specific areas such as staffing ratios or communication pathways between management and families, those who have chosen Legacy House report satisfaction in seeing their loved ones thrive amidst newfound friendships and enriching activities designed to boost their quality of life while maintaining independence within a supportive setting.

This area of Las Vegas, Nevada, offers convenient access to essential amenities including pharmacies such as Smith's and multiple Walgreens locations within a short driving distance. Additionally, there are reputable healthcare providers nearby such as Desert Orthopedic Center and MountainView Hospital, which can provide quality medical care for seniors. The neighborhood also features popular cafe options like Starbucks and Dutch Bros Coffee, as well as a variety of dining choices ranging from fast food to upscale restaurants like Lucille's Smokehouse BBQ at Red Rock Casino. For entertainment, there is the Regal Red Rock 4DX & IMAX theater for movie buffs or the Rampart Casino for those seeking a bit of excitement. Overall, this area offers a blend of convenience, healthcare options, dining choices, and entertainment venues that may appeal to seniors looking for a lively yet accessible community in Las Vegas.

Pharmacies

• Smith's (0.1 miles)
• Walgreens (0.5 miles)
• Walgreens (2.6 miles)
• Walgreens (3.1 miles)
• Walgreens (4.6 miles)
• Smith's Food & Drug (5 miles)
• CVS Pharmacy (5 miles)

Physicians

• Desert Orthopedic Cent (1 miles)
• Tottori Allergy (5 miles)
• Center For Sight (5.1 miles)
• MountainView Hospital (5.7 miles)
• Las Vegas Radiology (6.3 miles)
• Nevada Spine Clinic (6.4 miles)
• Khavkin Clinic (7.8 miles)

Hospitals

• PAM Rehabilitation Hostpital of Centennial Hills (1.2 miles)
• Mountain View Hospital-Labor and Delivery (5.7 miles)
• VA Southern Nevada Healthcare System (10.8 miles)
• Cheyenne Care Center (11.2 miles)

Cafes

• Starbucks (5.4 miles)
• Dutch Bros Coffee (11.7 miles)
• Starbucks (12.7 miles)
• Starbucks (13.3 miles)

Restaurants

• Chick-Fil-A (7.1 miles)
• Rampart Casino (8 miles)
• Addison's Lounge (8 miles)
• Chick-Fil-A (9.2 miles)
• McDonald's (9.3 miles)
• Taco Bell (9.3 miles)
• Lucille's Smokehouse BBQ - Red Rock Casino (9.6 miles)

Theaters

• Regal Red Rock 4DX & IMAX (9.8 miles)

Transportation

• Las Vegas Monorail - Sahara Station (12.7 miles)

Places of Worship

• Iglesia Ni Cristo (13 miles)