Plaza Regency

Pros

• The staff at Marquis Care is friendly, helpful, and very responsive to the needs of patients and their families.
• Camilla, the Director of PT, leads a great team that encourages patients and helps them persevere in their recovery.
• The facility is clean and well-maintained, providing a pleasant environment for residents.
• Residents have access to various activities that promote engagement and socialization.
• The care provided by the staff is described as caring and understanding, especially during challenging times.
• Patients are treated with respect, which is highly valued by families seeking care for their loved ones.
• Families appreciated the thoughtful gestures from staff after the loss of a loved one, such as sending condolences and making charitable donations on behalf of the family.
• Overall experiences at Marquis Care locations were positive, with many clients expressing their willingness to recommend the facility to others.

Cons

• The food at Marquis Plaza Regency was terrible, with a dinner consisting of half a sandwich and an unsatisfactory bowl of soup.
• There were complaints about slow response times from CNAs, with assistance sometimes taking up to 45 minutes.
• Items went missing when a resident changed rooms, indicating potential issues with staff oversight.
• During an open house visit, no staff members offered assistance or guidance, leading to disappointment in the experience.
• Concerns were raised about poor staff turnover and medication management under the current director's oversight.
• There was a general feeling that the fit wasn't right for some residents despite the staff being friendly and nice.
• The food quality and variety were noted as lacking in several reviews, including mentions of it not being great overall.
• There were hygiene concerns regarding unemptied bedside commodes left with urine from previous days.

Review

The experiences shared by individuals regarding Marquis Care Plaza Regency highlight a complex and multifaceted perspective on the facility, revealing both positive attributes and significant concerns that potential residents and their families may want to consider. One of the common themes throughout the reviews is a dichotomy in the quality of food and service, with several individuals expressing dissatisfaction. For instance, one reviewer described a particularly disappointing dinner experience where their meal consisted of “half a sandwich and a bowl of soup that was not good at all,” while another noted that upon dining with their mother, it sometimes took as long as 45 minutes for nursing staff to respond to her calls for assistance. These observations underscore a sense of frustration concerning both the culinary offerings and the responsiveness of the care staff.

Conversely, there are positive remarks about the facility's staff dynamics, especially regarding compassion and attentiveness towards patients. A former caregiver who completed clinical training at this facility spoke highly of the friendly nature and helpfulness exhibited by staff members. Specific individuals such as Camilla, the Director of Physical Therapy, were highlighted for fostering an encouraging environment that motivated patients not to give up on themselves. Other mentions included Nasslynne, who demonstrated responsiveness to patient needs during her tenure as Director of Nursing (DON), indicating that some employees are genuinely dedicated to providing quality care.

Despite varied experiences with direct care providers at Marquis Care Plaza Regency, there appears to be general agreement on some key aspects of the facility's physical environment. For many visitors and residents, the cleanliness and upkeep were appreciated; one guest even remarked how they found it beautiful albeit reminiscent of hospital settings due to its design. Additionally, another reviewer stated they had enjoyed their time during an open house event despite feeling overlooked initially by staff members present. The pleasant atmosphere combined with nice décor contributed positively to perceptions about what Marquis Care offered.

However, several reviewers indicated grave issues involving staffing consistency and medication management within the facility. One concerned family member warned others to “proceed with caution” due to reports of high staff turnover affecting medication protocols adversely. They painted a bleak picture regarding leadership awareness about proper medication handling practices and expressed grave concern over patient safety in light of these shortcomings. Such warnings could weigh heavily on families contemplating placement for loved ones needing skilled nursing care.

Several accounts also reflect personal experiences related to loss within this community setting—particularly poignant narratives surrounding end-of-life care were shared by family members whose loved ones had received services here before passing away. One individual recounted satisfaction with how well their mother was cared for during her final days despite her moody disposition; they emphasized gratitude toward both nursing staff and physicians who provided exemplary support when needed most—and even appreciated posthumous gestures like donations made in memory of their loved one.

In conclusion, Marquis Care Plaza Regency serves as a vivid illustration of how experiences can differ widely based on individual circumstances. While some families feel reassured by attentive caregivers providing quality service amid challenging situations faced by vulnerable populations requiring long-term or end-of-life care needs—others grapple with concerns over basic service standards including food quality or timely assistance from CNAs. This combination creates an intricate tapestry reflecting not only specific strengths but also critical areas for improvement at one particular eldercare facility amidst broader landscapes navigating senior health services today.

This part of Las Vegas, Nevada, offers a convenient and diverse range of amenities for seniors considering the area for living. There are several pharmacies within a short distance, ensuring easy access to medication and healthcare needs. In terms of medical care, there are reputable physicians and hospitals nearby, including MountainView Hospital and Nevada Spine Clinic. Additionally, there are various dining options available, from fast-food chains like Chick-Fil-A to upscale lounges like Addison's Lounge. For entertainment, residents can explore the nearby Rampart Casino or enjoy a show at Regal Red Rock 4DX & IMAX theater. With cafes like Starbucks and Dutch Bros Coffee also in the vicinity, seniors will have plenty of options for socializing and relaxation. Overall, this part of Las Vegas offers a well-rounded and vibrant community for senior living.

Pharmacies

• Smith's Food & Drug (0.8 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.5 miles)
• Albertsons Pharmacy (2 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.6 miles)

Physicians

• MountainView Hospital (1.2 miles)
• Nevada Spine Clinic (1.4 miles)
• Center For Sight (1.5 miles)
• Las Vegas Radiology (1.9 miles)
• Nevada Orthopedic & Spine Center (3 miles)
• Longford Medical Building (3 miles)
• Tottori Allergy (3.7 miles)

Hospitals

• Mountain View Hospital-Labor and Delivery (1.2 miles)
• PAM Rehabilitation Hostpital of Centennial Hills (5 miles)
• Cheyenne Care Center (6.7 miles)

Restaurants

• Chick-Fil-A (1.7 miles)
• Wendy's (3.7 miles)
• Addison's Lounge (4.5 miles)
• Rampart Casino (4.5 miles)
• The Phoenix Bar & Lounge (5.3 miles)
• Chick-Fil-A (5.3 miles)
• Fremont Street Experience (5.6 miles)

Cafes

• Starbucks (5.4 miles)
• Dutch Bros Coffee (5.5 miles)
• Starbucks (6.6 miles)
• Starbucks (7.1 miles)
• The LINQ Hotel & Casino (7.5 miles)

Transportation

• Las Vegas Monorail - Sahara Station (6.5 miles)
• Las Vegas Monorail - Harrah's/Quad Station (7.5 miles)

Theaters

• Regal Red Rock 4DX & IMAX (7.3 miles)

Places of Worship

• Iglesia Ni Cristo (7.4 miles)