Marquis Care Plaza Regency in Las Vegas, NV

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Marquis Care Plaza Regency in Las Vegas, NV

6021 West Cheyenne Avenue, Las Vegas, NV 89108

For more information about senior living options: (844) 490-3973

3.7 from 60 reviews
5 stars
32
4 stars
8
3 stars
2
2 stars
4
1 stars
14

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    Overall Review of Marquis Care Plaza Regency

    Pros

    • pro The staff at Marquis Plaza Regency are far above and beyond in professionalism, graciousness, and cheerfulness.
    • pro The facility is amazingly clean.
    • pro The nursing staff is fantastic and the team is friendly.
    • pro They work to help residents regain their usual activity despite physical disabilities.
    • pro The admissions team and care staff provide excellent customer service from day one.
    • pro Henry Le, the PA, is fantastic.
    • pro The caregivers deliver wonderful care that families deeply appreciate.
    • pro The meals and mealtime experience are excellent.
    • pro The staff are kind, considerate, and go out of their way to support recovery.
    • pro The facility and staff are highly praised for communication, care, and overall quality.

    Cons

    • pro The reviewer waited over two hours for pain medications after knee surgery, hearing excuses and calling the delay ridiculous.
    • pro The reviewer, a retired nurse, stated that the medication nurse did nothing about a sore heel and told the patient to wait.
    • pro The reviewer alleged negligent care that left their husband unable to walk, with an untreated heel turning into a large wound and embedded stitches due to poor supervision.
    • pro The reviewer gave the facility a one-star rating, saying it should not have received any stars.
    • pro The reviewer claimed a staff member beat their father and then asked if he liked it.
    • pro The reviewer called Marquis Regency Plaza the worst place ever and said they would file a grievance with the Nevada Ombudsman.
    • pro The reviewer alleged neglect during the pandemic, allowing visitors and enabling COVID to spread to high-risk patients.
    • pro The reviewer reported delays in call-light responses, missing items after room changes, and a bedside commode stained with urine.
    • pro The reviewer described the food as terrible.

    Review

    Marquis Care Plaza Regency in Las Vegas is best suited for families seeking short- to mid-term rehab with a clear focus on restoring independence after hospitalization, especially for orthopedic recoveries such as knee or hip procedures. The community earns its strongest advocacy from those who prize hands-on therapy and daily caregiver attention. Reviews repeatedly spotlight the rehab staff as skilled, the nursing team as caring and patient, and the facility as clean and well organized. The discharge planning and transport coordination also draw praise from families who appreciated being kept informed and guided through the process. For families prioritizing a dedicated rehab trajectory and responsive social-work support, this center offers a compelling match.

    That said, alternatives deserve consideration for residents whose needs include unwavering, round-the-clock nursing vigilance, highly predictable medication administration, or a pricing structure with minimal surprises. A subset of reviews flags delays in pain management and inconsistent response times, particularly at night, which can be a critical issue for post-surgical or high-needs patients. Other families cite gaps in wound care oversight or communication lapses about insurance coverage and daily rates. Given the variability in experiences, a careful comparison with other nearby facilities is prudent for those requiring ironclad reliability or more transparent budgeting.

    The strongest offset to the notable cons lies in the proven strength of the clinical team and the quality of the rehab program. PT and OT staff are described as both capable and encouraging, pushing patients to regain function at a pace that's individualized and respectful of limits. Nursing care, when the team is aligned, shines with attentiveness and a genuinely compassionate approach. The cleanliness and meals receive frequent commendation, reinforcing the sense that the environment supports recovery. Administrative supports - case management, social work, and discharge coordination - are highlighted as meaningful, providing families with timely updates and a coherent plan for moving home or to a higher level of care as needed.

    However, the volumes of praise are tempered by serious cautions that cannot be ignored. Several reviews recount episodes of delayed pain medication, understaffed shifts, and inconsistent on-person attention on the floor, sometimes resulting in prolonged discomfort or missed tasks. There are troubling accounts of wound care oversights and, in one or two cases, allegations of neglect with consequences that are hard to overlook. Pricing confusion also emerges in some family notes, with discrepancies between expected daily rates and what insurance or the facility communicates. These threads signal real risk for residents who rely on steady, predictable care and expense planning.

    Proceed with caution for relatives who cannot tolerate variability in daily care or who require consistent, rapid response to call bells. If a loved one has fragile wounds, high pain sensitivity, or complex medication needs, the potential for delayed interventions becomes a meaningful consideration. Those evaluating Marquis should scrutinize current staffing levels, specifically at night, and request a transparent, written care schedule that assigns a primary nurse and a dedicated aide for high-need periods. It is also wise to verify with the admissions team how costs will be structured long term and to insist on a clear medication administration protocol before transfer.

    In sum, Marquis Care Plaza Regency stands out as a practical choice for recovery-focused residents who prize strong therapy, clean surroundings, and active family involvement in discharge planning. The advocacy from many families is hard to ignore: compassionate caregivers, measurable rehabilitation gains, and a welcoming atmosphere contribute substantially to regaining independence. Yet the facility carries undeniable risks tied to staffing variability, med-pass consistency, and cost clarity that can tip the balance for some families toward alternatives. A thoughtful, on-site visit combined with targeted questions to the DON, social worker, and therapy director will reveal whether the current care delivery aligns with a loved one's specific recovery goals and budget.

    Features

    Housing

    • 188 resident community capacity 188 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • McCarran International (10 miles away) McCarran International (10 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Marquis Care Plaza Regency in Las Vegas, NV, is an assisted living community that offers a wide range of amenities and care services for seniors. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community operated transportation is provided to help residents get around easily.

    For residents who enjoy technology, there is a computer center with Wi-Fi/high-speed internet access. Dining is conveniently located on-site in a restaurant-style setting and meals are prepared and served by staff. There is also a kitchenette available for those who prefer to cook their own meals.

    The community has various recreational spaces, including a fitness room and gaming room for physical activity and entertainment. A garden and outdoor space provide opportunities for relaxation and fresh air. For mental stimulation, there is a small library and resident-run activities.

    Residents can take advantage of move-in coordination services to make their transition smooth and stress-free. Housekeeping services ensure that their living spaces are clean and comfortable. Private bathrooms offer privacy and convenience.

    Care services at Marquis Care Plaza Regency include 24-hour call system, 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers. Medication management is provided to ensure that residents take their medications on time.

    Special dietary restrictions are accommodated with diabetes diet options available. Meal preparation and service are offered by the dedicated staff. A mental wellness program caters to the emotional well-being of residents.

    Transportation arrangements can be made for non-medical purposes as well as trips to doctors' appointments. Additionally, there is a wellness center on-site where residents can access various health-related resources.

    Nearby the community are several pharmacies, physicians' offices, restaurants, and hospitals for added convenience. Residents can enjoy concierge services for assistance with various needs or planned day trips organized by the community.

    At Marquis Care Plaza Regency in Las Vegas, seniors can experience a comfortable and engaging lifestyle, with amenities and care services designed to meet their unique needs.

    Nearby Places of Interest

    Pharmacies

    • Smith's Food & Drug (0.8 miles)
    • Walgreens (1.5 miles)
    • CVS Pharmacy (1.5 miles)
    • Albertsons Pharmacy (2 miles)
    • Walgreens (2.3 miles)
    • CVS Pharmacy (2.5 miles)
    • CVS Pharmacy (2.6 miles)

    Physicians

    • MountainView Hospital (1.2 miles)
    • Nevada Spine Clinic (1.4 miles)
    • Center For Sight (1.5 miles)
    • Las Vegas Radiology (1.9 miles)
    • Nevada Orthopedic & Spine Center (3 miles)
    • Longford Medical Building (3 miles)
    • Tottori Allergy (3.7 miles)

    Hospitals

    • Mountain View Hospital-Labor and Delivery (1.2 miles)
    • PAM Rehabilitation Hostpital of Centennial Hills (5 miles)
    • Cheyenne Care Center (6.7 miles)

    Restaurants

    • Chick-Fil-A (1.7 miles)
    • Wendy's (3.7 miles)
    • Addison's Lounge (4.5 miles)
    • Rampart Casino (4.5 miles)
    • The Phoenix Bar & Lounge (5.3 miles)
    • Chick-Fil-A (5.3 miles)
    • Fremont Street Experience (5.6 miles)

    Cafes

    • Starbucks (5.4 miles)
    • Dutch Bros Coffee (5.5 miles)
    • Starbucks (6.6 miles)
    • Starbucks (7.1 miles)
    • The LINQ Hotel & Casino (7.5 miles)

    Transportation

    • Las Vegas Monorail - Sahara Station (6.5 miles)
    • Las Vegas Monorail - Harrah's/Quad Station (7.5 miles)

    Theaters

    • Regal Red Rock 4DX & IMAX (7.3 miles)

    Places of Worship

    • Iglesia Ni Cristo (7.4 miles)

    Frequently Asked Questions

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