Support Link

6517 Columbia Falls Ct, Las Vegas, NV 89149

For more information about senior living options: (844) 490-3973

1 from 1 review
Assisted Living

Overall Review

Pros

  • pro The individual has made it clear to callers about their mother's placement, showing strong communication skills.
  • pro They have shown patience in handling repeated calls despite their frustration.
  • pro The person is proactive in seeking resolution by informing callers about their situation.
  • pro Their experience highlights the importance of respecting people’s wishes, which can improve customer service practices.

Cons

  • pro The callers are relentless and won't take "no" for an answer.
  • pro Despite repeated requests to stop, the calls keep coming, causing frustration.
  • pro The situation is worse than dealing with political telemarketers.
  • pro It's incredibly annoying that every caller ignores previous communications.
  • pro The persistent calls demonstrate a lack of respect for the recipient's wishes.

Review

In the modern age of communication, telephone calls have become a pervasive method for businesses to reach potential clients or customers. However, for some individuals, this method can morph into an overwhelming nuisance, as articulated by one frustrated caller who expressed their discontent with persistent outreach efforts. This particular individual has been inundated with phone calls from various representatives despite having already made arrangements for their mother's care. The continued onslaught of calls has left a palpable sense of annoyance akin to that experienced during political campaign seasons—a time notorious for incessant and often unwanted solicitations.

The caller's experience underscores a critical issue within telemarketing practices: the failure of companies to respect the wishes of an individual once they have indicated that services are no longer required. Having clearly communicated multiple times that they had successfully placed their mother, it is baffling that the callers do not take these statements seriously. Instead of acknowledging and processing this information, the companies behind these calls seem to operate under a blanket assumption that persistence will eventually yield results. This approach disregards fundamental customer service principles, where understanding and respecting client decisions are paramount.

This lack of responsiveness is particularly frustrating when the individual has expressed their desire to stop receiving calls repeatedly. Each interaction only compounds feelings of irritation; rather than being treated with consideration and courtesy, it appears that these unsolicited callers perceive each conversation merely as another opportunity to pitch their services without genuine regard for the other person's situation or preferences. While many businesses thrive on relationship-building and trust, it seems that in this case, there is a stark disconnect between customer needs and corporate practices.

Compounding this issue is the emotional toll it can take on caregivers dealing with sensitive situations like elder care. The review illustrates how relentless solicitation can add stress to what is often already a challenging time in someone's life. Caregivers are typically overwhelmed with responsibilities and emotions; thus, uninvited phone calls not only disrupt their daily routines but also intensify existing frustrations associated with finding suitable care solutions. This highlights an essential aspect of empathy missing from many corporate strategies: understanding that potential clients may be navigating deeply personal circumstances.

Moreover, comparing these frequent interruptions to political calling methodologies points toward a broader societal concern about how organizations communicate in general. Political campaigns tend to rely heavily on aggressive outreach tactics aimed at swaying opinions or securing votes—methods which seldom facilitate meaningful dialogues but rather create adversarial encounters between parties vying for attention. Similarly, this instance showcases how some telemarketing approaches can alienate rather than engage with prospects effectively.

Ultimately, constructive engagement should prioritize listening over relentless selling. The burden lies on companies not only to train their representatives better but also to implement systems capable of honing in on feedback provided by consumers. In doing so, organizations could foster healthier relations founded on respect—acknowledging when someone has taken steps toward finding solutions independently—and prevent unnecessary distractions from detracting from people’s lives during delicate moments such as securing elder care.

In conclusion, while effective marketing remains crucial for business success, balancing outreach strategies with attentive listening skills is equally important if companies want to avoid frustration among potential clients like the one described in these reviews. Implementing more respectful communication practices can pave the way for improved customer satisfaction and ensure individuals feel valued rather than harassed by relentless follow-ups after they’ve decisively indicated their choices have been made.

Features

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Activities on-site Activities on-site
  • Devotional services off-site Devotional services off-site
  • Indoor common areas Indoor common areas

Care Services

  • Ambulatory care Ambulatory care
  • Diabetic care Diabetic care

Dining

  • Meals provided Meals provided

Activities

  • Activities on-site Activities on-site
  • Devotional activities offsite Devotional activities offsite

Description

The Support Link assisted living community in Las Vegas, NV is a warm and welcoming environment designed to provide exceptional care and support to seniors. Our community offers a range of amenities to enhance the quality of life for our residents, including devotional services off-site and comfortable indoor common areas where residents can socialize and relax.

At Support Link, we understand the unique needs of individuals with diabetes and offer specialized diabetic care services to ensure that our residents receive the attention they require. Our trained staff members are available around the clock to provide assistance with medication management, monitoring blood sugar levels, and promoting healthy lifestyle choices.

We believe in creating an engaging and fulfilling lifestyle for our residents, which is why we offer a variety of devotional activities off-site. These activities provide spiritual enrichment and help foster a sense of connection within our community.

Located in Las Vegas, our community benefits from its proximity to various amenities essential for the convenience of our residents. With cafes nearby, there are plenty of options for dining out or enjoying a cup of coffee with friends and family. Additionally, having 11 pharmacies nearby ensures easy access to medications and any other healthcare products needed. Our residents can also feel at ease knowing there are 4 physicians nearby should they need medical attention. Lastly, with 2 hospitals located close by, emergency medical care is readily available if ever required.

Support Link is dedicated to providing a safe, comfortable, and enriching living environment for seniors. We invite you to visit our community and experience the compassionate care we offer firsthand.

Nearby Places of Interest

Physicians

  • Desert Orthopedic Cent (0.3 miles)
  • Center For Sight (4.2 miles)
  • Tottori Allergy (4.2 miles)
  • MountainView Hospital (4.7 miles)
  • Las Vegas Radiology (5.4 miles)
  • Nevada Spine Clinic (5.5 miles)
  • Nevada Orthopedic & Spine Center (7 miles)

Hospitals

  • PAM Rehabilitation Hostpital of Centennial Hills (0.3 miles)
  • Mountain View Hospital-Labor and Delivery (4.7 miles)
  • VA Southern Nevada Healthcare System (10.3 miles)
  • Cheyenne Care Center (10.4 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • Smith's (0.9 miles)
  • Walgreens (1.7 miles)
  • Walgreens (2.3 miles)
  • Walgreens (4 miles)
  • CVS Pharmacy (4.1 miles)
  • Walgreens (4.2 miles)

Cafes

  • Starbucks (4.9 miles)
  • Dutch Bros Coffee (10.7 miles)
  • Starbucks (11.8 miles)
  • Starbucks (12.3 miles)

Restaurants

  • Chick-Fil-A (6.1 miles)
  • Rampart Casino (7.2 miles)
  • Addison's Lounge (7.2 miles)
  • Chick-Fil-A (8.4 miles)
  • McDonald's (8.6 miles)
  • Taco Bell (8.6 miles)
  • Wendy's (8.8 miles)

Theaters

  • Regal Red Rock 4DX & IMAX (9.2 miles)

Transportation

  • Las Vegas Monorail - Sahara Station (11.7 miles)

Places of Worship

  • Iglesia Ni Cristo (12.1 miles)

Frequently Asked Questions

Where is Support Link?

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