Welbrook Centennial Hills in Las Vegas, NV

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  • Interior

    A well-lit hospital room featuring a patient bed and natural light from the window.
  • Decor

    A contemporary lobby featuring a cozy seating area, fireplace, and television.
  • Building

    Exterior view of a healthcare facility with visible signage and a parking area.
  • Architecture

    A modern architectural entrance framed by palm trees under a partly cloudy sky.
  • Bedroom

    A quiet patient room in a hospital, featuring a clock, television, and comfortable seating area.
  • Dining

    A modern kitchen dining area featuring a sleek countertop, stylish chairs, and decorative artwork.
  • Landscaping

    A serene outdoor pathway leads through a landscaped garden with a residential building in the background.
  • Lighting

    A beautifully designed dining area with elegant tables and ambient lighting.
  • Palm Trees

    A black van parked in front of a shopping center with palm trees.
  • Hallway

    A well-lit corridor in a hospital, featuring doors to different rooms and a carpeted floor.

Welbrook Centennial Hills in Las Vegas, NV

6650 Grand Montecito Parkway, Las Vegas, NV 89149

For more information about senior living options: (844) 490-3973

3.6 from 97 reviews
5 stars
57
4 stars
6
3 stars
1
2 stars
3
1 stars
30

Assisted Living Skilled Nursing Facility

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    Overall Review of Welbrook Centennial Hills

    Pros

    • pro The staff are amazing and attentive.
    • pro The care provided is excellent and compassionate.
    • pro The facility is clean, welcoming, and feels like home.
    • pro The rooms are private and comfortable.
    • pro The food is restaurant-quality and varied.
    • pro Physical therapy and occupational therapy are effective and encouraging.
    • pro The admissions team is amazing and very helpful.
    • pro The atmosphere is warm and feels like a family environment.
    • pro Transportation to appointments is professional and reliable.
    • pro The activities director organizes engaging activities and a welcoming coffee bar.

    Cons

    • pro The facility is not a safe place for loved ones; patients are mistreated and call lights can stay on for long periods.
    • pro Staff reportedly retaliate against patients and families who complain, leaving some afraid to speak up.
    • pro The overall care is described as deplorable, with uncaring, unengaged staff and poor follow-through.
    • pro The facility is disorganized and chronically short-staffed, leading to delayed or missed care and medications.
    • pro The kitchen and meal service allegedly ignore dietary restrictions, causing allergic reactions and other issues.
    • pro Some nurses and CNAs are described as disrespectful or cruel, with allegations of elder abuse.
    • pro There are instances of neglect, such as patients left waiting for help, unattended call buttons, and delays in essential needs.
    • pro Safety concerns are raised, including unused or misplaced medical supplies, disorganized discharge planning, and improper handling of patients.
    • pro The environment is criticized for being unclean or unsafe, with reports of bed changes and bedding not attended to.
    • pro Several reviews urge that the facility should be shut down due to ongoing neglect and unsafe practices.

    Review

    Welbrook Centennial Hills in Las Vegas is best suited for seniors who want a rehab-forward stay with private rooms, hotel-like comfort, and a robust physical therapy and occupational therapy program. When recovery hinges on aggressive therapy, personalized routines, and front-line staff who genuinely engage with residents, this community can deliver meaningful gains. The rehab gym is well-equipped, meals are frequently described as restaurant-quality, and the atmosphere tends to feel welcoming and calm for those focused on regaining independence. For families, the combination of attentive therapists and compassionate CNAs can translate into real progress, especially for short-term stays aimed at getting residents back home.

    Some families should seriously consider alternatives. Those with complex medical needs, wound-care requirements, or chronic conditions that demand steady, around-the-clock oversight may find Welbrook Centennial Hills insufficiently predictable. Numerous reviews point to inconsistent call-light response times, medication administration delays, and weekend staffing gaps that leave families worried. There are disturbing reports of disengaged nighttime care, disorganized discharge planning, and, in the strongest terms, allegations of unsafe or neglectful practices. For caregivers who require unwavering reliability, a facility with deeper reserves of staffing and more transparent, accountable processes may be a better fit.

    The main strengths - the rehab-focused staff, private rooms, and dining quality - often offset the main downsides when the goal is rapid functional improvement. The best outcomes are attributed to therapists who tailor therapy to individual goals, CNAs and nurses who communicate well, and a kitchen that supports dietary needs with variety. Individual staff members frequently receive heartfelt praise for going the extra mile, and families note transportation support and compassionate care that helps anxiety about recovery melt away. Yet these positives hinge on sufficient staffing and steady administration; when resources thin, the same strengths can rapidly become insufficient, leaving families with a sense of instability and unease about ongoing safety and care quality.

    Experience across reviews is highly polarized. A strong cadre of patients and families celebrate Welbrook/Mission Point Centennial Hills as a place where care is attentive, rooms feel comfortable, and therapy helps residents reclaim mobility. They highlight personal attention from nurses, the dedication of therapy teams, and the hospitality of dining and activities staff. On the flip side, a substantial chorus of one- and two-star accounts describe long call-light waits, missed medications, inconsistent medical oversight, and even serious safety concerns. The juxtaposition suggests Welbrook/ Mission Point Centennial Hills can be excellent for those who get the right shift, the right case manager, and the right therapy team, but it can be risky where staff coverage or communication falters.

    When deciding, families should verify concrete, actionable elements before admitting a loved one. Seek a dedicated daily point of contact for updates; observe night-shift coverage and response times; review the care plan with the case manager and ensure medications and dietary needs are clearly documented and followed. Talk to current residents about call-light reliability, and probe the facility's approach to wound care, diabetes management, and safety practices. Clarify discharge-planning processes, especially for transitions back home, and confirm transportation arrangements for follow-up appointments. Given the branding history, confirm who is directing operations and whether a stable management team is in place. If rehab intensity and family involvement are priorities, press for measurable therapy goals and a transparent care conference cadence.

    The verdict is clear. Welbrook Centennial Hills can be an outstanding option for families prioritizing aggressive rehab, private rooms, and consistently high-quality meals and atmosphere, provided the staffing and administration are functioning at full capacity. For those prioritizing dependable, day-to-day safety, rapid medication delivery, and consistently clear communication, alternatives with demonstrably steadier staffing and more rigorous discharge oversight deserve strong consideration. In the right circumstances, Welbrook/Mission Point Centennial Hills delivers transformative rehab; in others, the risk calculus points toward shopping another option and keeping a close, proactive advocate at the bedside.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • McCarran International (16 miles away) McCarran International (16 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welbrook Centennial Hills is a premier assisted living community located in the vibrant city of Las Vegas, NV. Our community offers top-quality care in a warm and welcoming environment, with an array of amenities and services designed to enhance the overall well-being of our residents.

    As a skilled nursing facility, we provide 24-hour supervision and assistance with activities of daily living. Our dedicated and highly-trained staff is always available to lend a helping hand, whether it's providing assistance with bathing and dressing or coordinating with healthcare providers to ensure personalized care.

    At Welbrook Centennial Hills, we understand the importance of maintaining a comfortable and enjoyable living space. Our fully furnished accommodations are equipped with all the necessities, including cable or satellite TV, Wi-Fi/high-speed internet, telephone service, and kitchenettes for added convenience. Residents can also enjoy the beauty of our outdoor spaces and gardens.

    We take pride in offering exceptional dining options to cater to our residents' individual dietary needs. With special dietary restrictions in mind, our expert chefs prepare delicious meals that are both nutritious and flavorful. Additionally, housekeeping services ensure that our residents' living spaces remain clean and tidy at all times.

    Staying active and engaged is an essential part of life at Welbrook Centennial Hills. Our community provides scheduled daily activities designed to foster social interaction and promote mental wellness. From exercise classes to cultural outings, there is something for everyone to enjoy.

    Convenience is another aspect we prioritize at Welbrook Centennial Hills. With 10 pharmacies nearby, residents have easy access to their medication needs, while having four physicians in close proximity ensures timely medical attention when necessary. In case of emergencies or specialized care requirements, two hospitals are conveniently located nearby.

    Choosing Welbrook Centennial Hills means choosing a compassionate lifestyle where your loved ones will receive exceptional care in a comfortable setting. Contact us today to learn more about how we can meet your assisted living needs in Las Vegas, NV.

    Nearby Places of Interest

    Physicians

    • Desert Orthopedic Cent (0.3 miles)
    • Center For Sight (4.3 miles)
    • Tottori Allergy (4.4 miles)
    • MountainView Hospital (4.9 miles)
    • Las Vegas Radiology (5.5 miles)
    • Nevada Spine Clinic (5.7 miles)
    • Nevada Orthopedic & Spine Center (7.2 miles)

    Hospitals

    • PAM Rehabilitation Hostpital of Centennial Hills (0.5 miles)
    • Mountain View Hospital-Labor and Delivery (4.9 miles)
    • VA Southern Nevada Healthcare System (10.3 miles)
    • Cheyenne Care Center (10.6 miles)

    Pharmacies

    • Walgreens (0.5 miles)
    • Smith's (0.7 miles)
    • Walgreens (1.8 miles)
    • Walgreens (2.4 miles)
    • Walgreens (4.1 miles)
    • CVS Pharmacy (4.3 miles)
    • Walgreens (4.3 miles)

    Cafes

    • Starbucks (5 miles)
    • Dutch Bros Coffee (10.9 miles)
    • Starbucks (11.9 miles)
    • Starbucks (12.5 miles)

    Restaurants

    • Chick-Fil-A (6.3 miles)
    • Rampart Casino (7.4 miles)
    • Addison's Lounge (7.4 miles)
    • Chick-Fil-A (8.5 miles)
    • McDonald's (8.8 miles)
    • Taco Bell (8.8 miles)
    • Wendy's (9 miles)

    Theaters

    • Regal Red Rock 4DX & IMAX (9.3 miles)

    Transportation

    • Las Vegas Monorail - Sahara Station (11.9 miles)

    Places of Worship

    • Iglesia Ni Cristo (12.3 miles)

    Frequently Asked Questions

    Where is Welbrook Centennial Hills?
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