Hillcrest Grand Country Estates in Papillion, NE
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6021 Grand Lodge Avenue, Papillion, NE 68133
For more information about senior living options: (844) 490-3973
The staff have been helpful, kind, and sensitive to families' needs during stressful times. The people at Hillcrest Grand Lodge are better than most assisted living facilities. Miranda is always available to answer questions. Miranda is absolutely fabulous and very accommodating to residents and families. The facility offers extensive amenities and feels like a cruise ship in terms of offerings. The memory care staff are caring and dedicated, with a high level of attention. Hillcrest Grand Lodge is clean, stunning, and high quality. Residents enjoy freedom, on-site dining, and a full calendar of activities. The dining program and food service are outstanding. The campus is beautiful, well-lit, and well-maintained.
They describe the facility as horrible, with residents not fed well and staff who are cold and indifferent. Meals are inconsistent, with examples like a dry hotdog on a bun and a small glass of orange juice. Entertainment and activities are said to be reserved for staff, with little initiative to provide for residents. Some caregivers are horrible, and concerns are met with skepticism and no action. The memory care unit is poorly managed, with soiled bedding, dirty bathrooms, missing items, mismanaged meds, unsupervised residents, and frequent falls. Staff are understaffed and work extremely long shifts, compromising care. Maintenance is slow or unresponsive, with issues not addressed for months. Residents feel they are treated as numbers, with promises overmade and underdelivered. Front desk and administration are rude or disengaged, often ignoring feedback and resident needs.Hillcrest Grand Country Estates is best suited for active seniors who want a resort-like campus with abundant on-site amenities, a lively social calendar, and generous programming. The property’s expansive scope, indoor saltwater pool, two restaurants, a pub, a theater, wellness facilities, and a calendar packed with classes and events, creates a vibrant environment that can keep residents engaged and connected. It appeals especially to those who enjoy a bustling, multi-faceted community and are comfortable navigating a large campus where choices abound. In short, it works well for individuals who can advocate for themselves or rely on family to stay involved with care decisions while valuing high-end conveniences and a wide array of activities.
Those who should consider alternatives include seniors with significant memory care or medical needs requiring consistently reliable, tightly supervised staffing and transparent administrative oversight. Several reviews highlight uneven care quality, staffing shortages, and management communication gaps that can undermine safety and continuity of care. Families seeking uniform expectations across all shifts and units, or who cannot muster active family involvement to monitor care plans, may find the environment stressful rather than supportive. Budget constraints or a preference for a quieter, less transactional atmosphere would also push families to explore other options where the pace and tone are less “resort-like.” In essence, the strongest fit is a resident who values amenities and social opportunities and can tolerate some variability in day-to-day operations.
On the upside, the community’s substantial amenities and the quality of some caregiving teams stand out as meaningful positives. The campus delivers a breadth of experiences: resort-style dining with multiple dining rooms, an indoor pool and spa, fitness programs, gardens, and a broad schedule of lectures, clubs, and wellness offerings. When staff are attentive and well-trained, the care experience in memory support and the independent-living neighborhoods can feel personalized and uplifting, with residents forming real connections and enjoying a sense of neighborhood camaraderie. The visible strengths, culinary excellence, engaging programming, and a sense of sophistication in the environment, offset much of the intangible stress of aging on-site, at least for residents who are self-directed or have strong family advocates ensuring continuity of care.
Yet the most persistent caveat centers on consistency and management leadership. Reviews frequently flag under-staffing, high turnover, and uneven performance among aides and caregivers, particularly in memory care settings. Reports describe gaps in responsiveness to calls, lapses in documentation, and delays in routine tasks such as laundry, maintenance, and room upkeep. Administrative communication is cited as a recurring bottleneck, with some residents and families feeling that concerns vanish into a “black hole” rather than being acknowledged and acted upon. The caveat is not universal: many residents praise the warmth of specific staff members and note moments of genuinely excellent care. The risk, however, is that variability can erode trust when families rely on predictable, proactive attention to safety, meds management, and personalized care plans.
The memory-care experience exemplifies the mixed picture. Some caregivers are described as compassionate and capable, and certain memory-support interventions show promise, but broader issues, staffing levels, inconsistent supervision, and slow response times, undercut reliability. For families evaluating Hillcrest Grand Lodge’s memory options, a rigorous due-diligence stance is essential: insist on clear staffing ratios, demand detailed incident reporting and follow-up, and request direct access to a dedicated memory-care director or liaison. It is prudent to request a trial period for specific services, observe shift changes, and obtain written care protocols that specify response times and how emergencies are escalated. Without this level of scrutiny, the risk of gaps in safety and daily routine remains meaningful.
Decision-making guidance rests on aligning expectations with the realities reflected in these experiences. Prospective residents should schedule extended tours that include mealtime and evening activity periods to gauge staff engagement, food quality, and resident mood. Probe the administration about how promises are tracked and fulfilled, such as renovations, parking assignments, and access to amenities. Confirm maintenance expectations, response times, and whether housekeeping follows a consistent schedule. Demand transparency on the management structure, including who oversees memory care, front-desk operations, and care coordination. Finally, plan for advocacy: a designated family liaison or a paid care manager can be the difference between a thriving experience and ongoing friction. That advocacy should extend beyond move-in to ongoing quarterly reviews of care plans and service levels.
Ultimately, Hillcrest Grand Country Estates presents a compelling option for seniors who prize high-end living and a rich slate of activities, provided that robust family involvement or a proactive internal administrator can cushion the variability in care and operations. For those whose primary priority is consistent, transparent, and tightly managed care, especially in memory support, alternatives deserve strong consideration, and diligence before committing becomes nonnegotiable. When choosing, approach as a long-term decision: the setting can deliver extraordinary lifestyle value, but only if the care framework and communication channels are fortified to meet the needs of residents and their families every day.
75 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Eppley Airfield (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hillcrest Grand Country Estates in Papillion, NE is a premier assisted living community that offers various types of care to cater to the unique needs and preferences of its residents. The community provides Continuing Care Retirement Community (CCRC), Independent Living, and Memory Care services.
Residents at Hillcrest Grand Country Estates enjoy a range of amenities designed to enhance their comfort and convenience. Each living space is equipped with air-conditioning, ensuring a pleasant environment regardless of the weather. There is also a beauty salon available on-site for residents who wish to maintain their personal grooming routines. Cable or satellite TV is provided for entertainment purposes, and community-operated transportation is available for those who require assistance getting around.
The community boasts several enriching features that promote engagement and socialization among residents. A computer center allows residents to stay connected with loved ones virtually, while devotional services off-site cater to spiritual needs. For those looking to maintain an active lifestyle, there is a fitness room available as well as resident-run activities and planned day trips.
Hillcrest Grand Country Estates understands the importance of a clean and organized living space, which is why housekeeping services are provided. Residents benefit from fully furnished accommodations along with private bathrooms for their comfort and privacy. The community also offers move-in coordination assistance for a seamless transition.
In terms of dining options, restaurant-style meals are provided in which special dietary restrictions can be accommodated. Meals are prepared by dedicated staff members who understand the importance of proper nutrition for overall well-being.
Care services at Hillcrest Grand Country Estates are comprehensive and personalized. With 24-hour supervision, residents receive assistance with activities of daily living such as bathing, dressing, transfers, and medication management if needed. Diabetes care including diet management is also available to ensure optimal health.
Located in close proximity to various amenities in Papillion, NE, Hillcrest Grand Country Estates offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship. This allows residents to enjoy a vibrant lifestyle and maintain connections within the community.
Overall, Hillcrest Grand Country Estates is an exceptional assisted living community that prioritizes the well-being and comfort of its residents. With a wide range of care services, amenities, and a welcoming environment, it provides the perfect balance between independence and support for individuals seeking a vibrant retirement experience.
Hillcrest Grand Country Estates is located at 6021 Grand Lodge Avenue, Papillion, NE 68133 in Sarpy County, Nebraska
Hillcrest Grand Country Estates' comprehensive features are designed to create a safe and supportive environment for residents with memory care needs. The provision of 24-hour supervision ensures that trained staff are always available to respond promptly to any emergencies or changes in residents' conditions, fostering a sense of security. Assistance with activities of daily living, including bathing and dressing, not only promotes dignity but also helps maintain the personal hygiene and comfort of individuals who may struggle with these tasks due to cognitive decline. Additionally, assistance with transfers enhances mobility and prevents potential injuries, while meal preparation and service guarantee that residents receive nutritious food tailored to their dietary requirements, which is crucial for overall health. Finally, effective medication management ensures adherence to prescribed treatments, minimizing the risk of complications related to missed doses or incorrect medications, thereby addressing both physical health and cognitive wellbeing.
Hillcrest Grand Country Estates on seniors.fyi includes 4 photos including images showing interior, architecture, quilt, windows, living room, fireplace, seating area, landscaping, and more.
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