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Hillcrest Grand Country Estates in Papillion, NE

Hillcrest Grand Country Estates is an assisted living and memory care community in Papillion, NE.

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Hillcrest Grand Country Estates in Papillion, NE

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Hillcrest Grand Country Estates Hillcrest Grand Country Estates Hillcrest Grand Country Estates Hillcrest Grand Country Estates

6021 Grand Lodge Avenue, Papillion, NE 68133

For more information about senior living options: (866) 208-4318

3.7 from 35 reviews
5 stars
17
4 stars
6
3 stars
4
2 stars
2
1 stars
6

Overall Review of Hillcrest Grand Country Estates

common 21 reviews mention this

Staff support feels responsive

Residents describe staff who are consistently responsive, kind, and available with care needs.

Many reviewers say staff are helpful and responsive when questions come up or when residents need assistance, including managing daily medications and handling call lights quickly. Several families also highlight courteous, accommodating help during tours and move-in, and they describe staff as attentive to day-to-day needs like keeping apartments clean. At the same time, a few reviews point to breakdowns in communication or follow-up, including slow action and skepticism when concerns were raised. Reviews about memory support and rehab also include both positive care experiences and concerns about how some situations were handled.

caveat 9 reviews mention this

Dining quality is a mixed signal

Dining draws strong opinions, with some residents praising variety and others reporting meals falling short.

Several residents and families comment positively on food variety and dining options, including enjoying different menu choices and special dining occasions. The community offers restaurant-style dining and includes meals plus support for special dietary restrictions such as diabetes diets. Other reviewers are dissatisfied, describing meals that they felt were unappetizing or inadequate for the cost, and they also mention lapses in what was promised at move-in. One review also notes that what residents could use dining credits for changed after move-in, affecting expectations early on.

common 6 reviews mention this

On-site activities keep days full

Residents describe an active calendar with many on-site options and regular outings.

Multiple reviewers say they stay busy with scheduled daily activities, resident-run options, and opportunities like church, movies, exercise, and crafts. Reviews also describe frequent entertainment and group events, along with structured classes that help residents feel engaged. The activity offerings align with what the community provides, including community-sponsored activities, fitness programs, planned day trips, and devotional activities off-site. A few comments contrast that with limited weekend programming in at least one care context.

caveat 6 reviews mention this

Administration and maintenance follow-through

Some families report slow follow-up and communication problems that affected care and day-to-day comfort.

Several reviews raise concerns about administration responsiveness and maintenance follow-through, including unresolved work orders, delays with requested fixes, and reminders needed before tasks were completed. A few reviewers also describe front-desk or staff communication as unhelpful when inquiries were made. While the community offers housekeeping services, move-in coordination, and community transportation, these reviews suggest residents sometimes experienced gaps between what was promised and what was handled in a timely way. One reviewer also reports a serious lack of medical attention and compassion during a crisis, which they felt required the family to step in.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 75 resident community capacity 75 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)
  • Independent Living Independent Living
  • Memory Care Memory Care

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Eppley Airfield (13 miles away) Eppley Airfield (13 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Freddy's Frozen Custard & Steakburgers (1.1 miles)
  • McDonald's (2 miles)
  • McDonald's (2 miles)
  • Culver's (2 miles)
  • Brownie's Watering Hole (2.2 miles)
  • Panda Express (2.3 miles)
  • Chick-Fil-A (2.3 miles)

Pharmacies

  • Hy-Vee Pharmacy (1.1 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (1.9 miles)
  • Summit Plaza (2 miles)
  • Walgreens (3 miles)
  • Family Fare Supermarkets (3.5 miles)
  • Walgreens (4 miles)

Parks

  • Halleck Park (1.6 miles)
  • Clear Water Falls Park (2.7 miles)
  • Looking Glass Park (3.1 miles)
  • Brown Park (5.5 miles)
  • American Heroes Park (6.3 miles)
  • Falconwood Park (6.7 miles)

Places of Worship

  • New Hope Community Church (1.6 miles)
  • Lifespring Church Sbc (3.2 miles)
  • Church Of The Holy Spirit (4.3 miles)

Physicians

  • CHI Health Clinic Cardiology (Midlands) (1.8 miles)
  • Sarpy Women's Health (1.9 miles)
  • Creighton Family Healthcare (1.9 miles)
  • Lakeside Orthopedics (1.9 miles)
  • McGill Family Practice (2 miles)
  • Alegeant Health Physical Therapy Out Patient Clinics (2.2 miles)
  • Alegent Health Clinic (2.2 miles)

Cafes

  • Starbucks (3.4 miles)

Hospitals

  • Omaha Surgical Center (6.7 miles)

Frequently Asked Questions

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