Keystone Villas Assisted And Independent Living

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  • Interior

    A cozy living room with a grey sofa and patterned cushions, featuring a wooden coffee table and minimalist decor.
  • Outdoors

    A peaceful garden scene with a fountain, gazebo, and bench surrounded by trees.
  • Decor

    A neatly arranged bedroom with a large bed, two nightstands with lamps, and neutral-colored decor.
  • Living Room

    Cozy living room with a TV and armchair.
  • Building

    A serene garden with a gazebo and landscaped pathways near a building.
  • Bedroom

    An empty bedroom with a carpeted floor and two closets.
  • Trees

    A landscaped garden with a gazebo and pathway in front of a building.
  • Windows

    An empty living room with carpet and hardwood flooring, featuring a large window.
  • Dining

    A cozy restaurant interior with decorative curtains and seating.
  • Landscaping

    A peaceful garden setting featuring a three-tiered fountain and a wooden gazebo surrounded by greenery.
  • Kitchen

    A kitchen with white cabinets, a refrigerator, stove, oven, and dishwasher.
  • Wall Art

    A cozy living room with a gray sofa set, coffee table, and decorative wall art.
  • Hallway

    A view down a hallway leading to a kitchen in an apartment.
  • Wheelchair

    A cozy living room with a wheelchair, lamp, and other furniture visible.

Keystone Villas Assisted And Independent Living

7350 Graceland Drive, Omaha, NE 68134

For more information about senior living options: (844) 490-3973

3.1 from 60 reviews
5 stars
25
4 stars
3
3 stars
6
2 stars
4
1 stars
22

Assisted Living Independent Living

Overall Review of Keystone Villas Assisted And Independent Living

Pros

  • pro The team is nice in a large senior community.
  • pro The facility has made many improvements over the last year; the renovations are amazing, and the staff is friendly.
  • pro The staff is very caring and active with the residents.
  • pro There are great activity options for everyone.
  • pro The apartments are beautifully remodeled.
  • pro Keystone Villas is described as a super awesome nursing home.
  • pro The campus has had many improvements and is a great place to live.
  • pro It feels like one big family among residents and staff.

Cons

  • pro The facility is described as dirty, filthy, and not as pictured.
  • pro Bed bugs, roaches, and lice infestations are reported.
  • pro Trash is left in hallways and outside; doors are often broken and left unlocked.
  • pro The company is accused of predatory rent hikes and evicting elderly tenants in subzero temperatures.
  • pro Staff are described as rude, unresponsive, and failing to address residents' needs.
  • pro Front desk coverage is minimal and wellness checks are reportedly stopped.
  • pro The facility is labeled a slum and the management as predatory toward elderly tenants.
  • pro Ongoing infestations and unsanitary conditions persist despite renovations.
  • pro Rent and billing issues include overcharges and delays in refunds.
  • pro Eviction threats during winter are described, risking homelessness for elderly residents.

Review

Keystone Villas sits at the center of a paradoxical picture: a very large senior community that some visitors and residents praise for its quiet atmosphere, friendly staff, and active programming, while others describe a string of serious problems - infestations, cleanliness issues, safety concerns, and troubling business practices. Across the reviews, you can feel the same campus through very different lenses. Some people arrive and immediately celebrate the people and programs that feel like a close-knit family; others walk in uneasy about conditions that feel far from the polished pictures shown to the public.

On the positive side, several reviewers emphasize that the community can be a pleasant place to live and visit. The staff is repeatedly highlighted as kind, attentive, and genuinely caring. Names that surface with appreciation - Teresa T, Haley, Joe, Toya, Aretha, and others - are associated with personal warmth, organized activities, and meaningful interactions with residents. Visitors repeatedly mention that there is a strong sense of community and connection, with activity schedules, physical therapy, and a welcoming atmosphere that makes some residents say they would choose Keystone Villas for life. In a number of notes, residents describe improvements over time, with some calling the campus nicely remodeled and the overall environment "up and coming." A few accounts celebrate how well staff know each resident, meet them where they are, and foster a family-like dynamic that feels comforting and supportive.

But the same reviews that praise the staff and the social life also pull back the curtain on troubling realities. A substantial portion of postings focus on infestations and sanitation problems. Bed bugs, roaches, lice, and even bats are cited as ongoing issues, with mentions of roaches crawling in hallways and rooms, and repeated references to pests as a defining problem in some parts of the building. Complaints extend beyond pests to general cleanliness: hallways and common areas described as dirty, trash left in hallways and outside, and comments that the facility "looks nothing like the pictures." Several reviewers describe units that feel unkempt or in disrepair, with holes in walls, carpet that is perceived as filthy, and laundry facilities that do not function reliably. In some accounts, residents report that regular cleaning and maintenance are intermittent at best, and that a "slum-like" perception persists for those who are unhappy with the living conditions.

Safety and security concerns also appear in multiple reviews. Broken doors that should be locked but aren't, limited or irregular front desk presence, and a sense that wellness checks are not consistently performed are all noted. The combination of pest problems and structural neglect compounds worries about health and safety, particularly for elderly or disabled residents who rely on staff and facilities to keep them safe and cared for. The experience of some family members and visitors - who describe their relatives as vulnerable and at times left without timely assistance - adds a layer of alarm to the conversation about what it means to live in the community.

There is also a recurring thread about business practices tied to rent and resident stability. Reviewers cite a change in ownership or management structure (the Ensign Group is mentioned by name in connection with ownership and corporate practices) and recount a January 2023 news piece about rent increases that allegedly priced out elderly residents during winter. The tone in these portions of the reviews ranges from distressed to accusatory, with phrases like "predatory," "unconscionable," and "evictions during subzero temperatures" appearing in several comments. The implication is that financial pressures and aggressive rent policy are contributing to real hardship for vulnerable residents, including reports of eviction threats and subzero-winter displacement.

Interwoven with these themes are more nuanced personal experiences. Some reviewers speak of a grandmother or relative living in independent living or assisted environments where people feel cared for, where meals are provided, and where staff make efforts to keep residents comfortable and engaged. A few accounts highlight specific staff members going above and beyond, describing genuine affection and a culture of attention to individual needs. In a sense, these comments balance the darker critiques with a more hopeful narrative: improvements have been made, apartments have been renovated, and the sense of community remains a meaningful support for some residents.

Taken together, the collection of reviews portrays Keystone Villas as a place of dual realities. For some, it is a place of welcome, care, friendship, and opportunities to stay active and connected - a home that feels like family, where staff are appreciated and improvements are visible. For others, it is a site of serious concern: pervasive pests, sanitation and maintenance shortcomings, unstable safety conditions, and troubling questions about rent practices and evictions that leave residents exposed in harsh weather and uncertain futures. The contrast is stark and persistent, highlighting the complexity of managing a large senior facility that must balance strong, compassionate care with urgent, structural improvements to health, safety, and affordability.

Features

Housing

  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
  • 2-bedroom apartments 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental.
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Eppley Airfield (7 miles away) Eppley Airfield (7 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Keystone Villas Assisted and Independent Living in Omaha, NE offers a comfortable and supportive environment for seniors looking for independent living options. With 2-bedroom and studio apartments available, residents can choose the living arrangement that best suits their needs.

The community provides various amenities to enhance the quality of life for its residents. These include a beauty salon, cable or satellite TV, a dining room where delicious meals are served, fully furnished accommodations, a peaceful garden area, housekeeping services to maintain cleanliness and orderliness, move-in coordination assistance to ensure a smooth transition, outdoor spaces to enjoy nature, telephone service for communication needs, reliable transportation and parking options for easy mobility around the city, as well as Wi-Fi/high-speed internet connection for staying connected with loved ones virtually.

At Keystone Villas, seniors have access to care services provided by trained staff members. These services include 24-hour supervision to ensure safety and security at all times, assistance with activities of daily living such as bathing and dressing, help with transfers for those who require mobility assistance, adherence to special dietary restrictions including diabetes diets, meal preparation and service to maintain proper nutrition intake, medication management for organized healthcare routines, and support for individuals with specific dietary requirements.

Residents will find an array of dining choices tailored to their unique needs. Keystone Villas accommodates special dietary restrictions so every resident can enjoy meals that are both delicious and nourishing.

To foster social connections and engagement within the community, Keystone Villas organizes community-sponsored activities that encourage socialization among residents. Additionally, religious services are available for those seeking spiritual fulfillment. Scheduled daily activities provide opportunities for residents to participate in various events and hobbies they enjoy.

With several nearby amenities close by including cafes, parks, pharmacies, physicians' offices , restaurants ,and hospitals seniors have easy access to everyday necessities as well as entertainment options.

At Keystone Villas Assisted And Independent Living in Omaha NE seniors can experience a fulfilling lifestyle within a supportive and caring community that prioritizes their well-being.

Nearby Places of Interest

Parks

  • Keystone Park (0.4 miles)
  • Standing Bear Lake (2 miles)
  • Somerset Park (2.2 miles)
  • Memorial Park (2.8 miles)
  • Hefflinger Park (3.4 miles)
  • Elmwood Park (3.4 miles)
  • Hefflinger Park (3.4 miles)

Restaurants

  • Wayside Tavern (1.3 miles)
  • Charleston's Restaurant (2.6 miles)
  • Raising Cane's Chicken Fingers (2.7 miles)
  • Chick-Fil-A (2.7 miles)
  • Sonic Drive-In (3.1 miles)
  • The Cheesecake Factory (3.2 miles)
  • Chipotle Mexican Grill (3.5 miles)

Physicians

  • Alegent Health Family Care (1.4 miles)
  • Alegent Health Clinic - Primary Care (1.7 miles)
  • UNMC Family Medicine At Fontenelle (1.9 miles)
  • Neurological & Headache Center (2.6 miles)
  • Heartland Cardiology (2.6 miles)
  • Omaha Imaging (2.6 miles)
  • Dermatology Specialists of Omaha (2.8 miles)

Pharmacies

  • Walgreens (1.4 miles)
  • Baker's Pharmacy (1.4 miles)
  • CHI Health Pharmacy (Immanuel) (1.7 miles)
  • Walmart Pharmacy (1.8 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2 miles)
  • Walgreens (2.5 miles)

Hospitals

  • Alegent Health Immanuel Medical Center (1.7 miles)
  • Davita Omaha Dialysis (2.5 miles)
  • Methodist Hospital 6 South (2.8 miles)
  • Nebraska Medical Center (4 miles)
  • University of NE Medical Center (4 miles)
  • Omaha Surgical Center (4.5 miles)
  • Va Medical Center (4.7 miles)

Cafes

  • Scooter's Coffee (2.5 miles)
  • Panera Bread (2.8 miles)
  • Archetype Coffee (3.9 miles)
  • Rally Coffee Co. (5.3 miles)

Transportation

  • Union Pacific Railroad (5.5 miles)

Frequently Asked Questions

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