Maple Crest Health Center in Omaha, NE
Save2824 North 66Th Avenue, Omaha, NE 68104
For more information about senior living options: (844) 490-3973
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Maple Crest Health Center in Omaha is best suited for families that prize deeply personal, relationship-driven care from a devoted nursing team, especially for loved ones who may benefit from memory care or rehabilitation. The strongest voices here are those praising staff kindness, dignity, and a warmth that families feel implements care beyond routine tasks. For these families, the facility often feels like a place where caregivers invest themselves in residents' comfort and daily well-being, even as the building itself shows its age. This is a community where good days are defined by genuine interactions and consistent attentiveness from front-line caregivers, rather than by pristine aesthetics alone. Those who need guaranteed, flawless infection control and uniformly flawless bedside communication may want to consider alternatives.
On the plus side, Maple Crest earns high marks for compassionate, capable frontline care. Several families describe staff as "amazing," "caring," and consistently respectful, with personnel across departments delivering individualized attention that residents appreciate. In memory care and rehab scenarios, reviewers repeatedly highlight how caregivers maintain residents' dignity, respond to needs promptly, and collaborate with families to adapt to changing conditions. The facility's acceptably clean and well-maintained spaces in many accounts reinforce a sense that residents can be comfortable and safe, and some families report that the care teams stay engaged over extended periods, which matters for stability and trust.
Those strengths, however, are tested by a spectrum of significant concerns raised by other reviewers. Allegations of unsanitary conditions - bed bugs persisting for months and discolored or unsafe shower areas - cut to the core of what families expect from a long-term care partner. Understaffing and inconsistent nursing responsiveness recur in reviews, with accounts of rude or dismissive interactions, missed call buttons, and limited empathy during times of grief or stress. The most troubling narratives involve perceived neglect during critical moments, including delays in communication when a loved one's condition changes or hospice needs arise, and even a few deeply painful incidents that touch on safety and abuse. These reports cannot be dismissed; they demand rigorous inquiry and transparent remediation.
Yet the pros and cons do not exist in isolation. For families seeking a facility where care teams are deeply invested and where long-tenured staff and strong administrators can rally around a resident, Maple Crest can deliver meaningful, even life-affirming care. Positive experiences are documented across years - some residents' families describe ongoing, reassuring collaboration with nurses, aides, and memory-care specialists, and several reviews celebrate the facility as a reliable source of dignity and competence. In such cases, the benefits of a compassionate, hands-on staff culture may outweigh occasional lapses, particularly when the resident's needs align with the proven strengths of rehabilitation services and memory-support programs.
From a decision-making standpoint, the critical questions hinge on current staffing levels, infection control practices, and the facility's responsiveness to families. Prospective residents should request unannounced tours, speak directly with frontline caregivers, and review recent state inspections and any corrective-action plans. Inquire about bed bug management, housekeeping protocols, and the frequency of sanitation rounds. Ask for real-world examples of how staff handle behavioral challenges, how communication with families is structured, and what steps are taken when a resident requires hospice or palliative care. Clarify how leadership supports staff during difficult shifts and how team accountability is enforced.
The bottom line is practical: Maple Crest is a compelling choice for families who prize warmth, individualized attention, and strong rehab or memory-care performance, and who can tolerate the reality that cleanliness and staffing consistency may vary by shift. It is less suited for households that cannot countenance reports of sanitation lapses, staffing gaps, or uneven empathy from caregivers and leadership. For those weighing Maple Crest, a staged approach is prudent: visit, verify, and, if possible, arrange a short-term stay or trial period to observe day-to-day operations and team dynamics. When aligned with a resident who responds well to a caregiving culture that values dignity and personal connection, Maple Crest can be a compassionate home; when safety-and-sanitation reliability is non-negotiable, alternatives deserve serious consideration.
Maple Crest Health Center in Omaha, NE is a vibrant and well-equipped assisted living community that offers a variety of amenities and care services to its residents. With a focus on providing a comfortable and engaging living environment, Maple Crest Health Center strives to enhance the quality of life for all its residents.
The community boasts an array of amenities designed to cater to the various needs and interests of its residents. These include a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment, a computer center for staying connected, and a fully furnished living space for convenience. Additionally, there is a gaming room, small library, wellness center, and outdoor spaces such as gardens for recreation and relaxation. The dining room offers restaurant-style dining experiences with special attention given to accommodating dietary restrictions.
In terms of care services, Maple Crest Health Center ensures that residents are well-cared for at all times. The community provides 24-hour call system and supervision to ensure round-the-clock assistance if needed. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. They also offer medication management and diabetes diet support. A mental wellness program is in place to prioritize the overall emotional well-being of the residents.
Maple Crest Health Center takes transportation needs seriously by arranging both non-medical transportation as well as transportation for doctor's appointments. Move-in coordination services make transitioning into the community seamless. Housekeeping services are provided for added convenience.
Residents can look forward to an active lifestyle with numerous activities available on-site including fitness programs, resident-run activities, scheduled daily activities, and planned day trips. Furthermore, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants and hospitals in close proximity for easy access.
Overall, Maple Crest Health Center offers an enriching assisted living experience with top-notch amenities and care services that promote independence and comfort while fostering social interaction within a supportive community environment.
Maple Crest Health Center is located at 2824 North 66Th Avenue, Omaha, NE 68104 in Douglas County, Nebraska
Maple Crest Health Center on seniors.fyi includes 11 photos including images showing church, landscaping, building, flag, interior, architecture, fence, grass, and more.
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