Maple Crest Health Center
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2824 North 66Th Avenue, Omaha, NE 68104
For more information about senior living options: (844) 490-3973
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Holly & Shellda were amazing. Maple Crest Health Center has the most incredible caring and loving staff. Maple Crest Health Center has always been one of my favorite buildings. Love, love, love Maple Crest; staff are so good to the residents. The staff are friendly, kind, and attentive to residents in all they do. Kudos to the staff - from administrators to nurses and aides - for delivering quality, dignified care with compassion. Inside the building is a treasure of caregivers who truly put their hearts into their work.
They describe Maple Crest as unsanitary, with bed bugs for months and black material coming from the shower floor. They say the facility is not sanitary to work in and they would not recommend it for a family member. They felt the staff were unsympathetic and showed zero empathy when their mother passed away. They observed staff staring at the grieving family and packing up belongings as if the resident never existed. They claim the nursing staff are short-staffed, rude, and do not listen to residents or families. They recount a nurse laughing when asked to check the time of death and not offering condolences or follow-up. They report an incident where a relative was left unattended and died, suggesting unqualified staff. They allege leadership would throw workers under the bus and did not pay money owed.Maple Crest Health Center emerges in these accounts as a place that inspires sharply divided emotions. On one side, there are stark, troubling claims about cleanliness, safety, and staffing realities that cast a long shadow over residents and their families. On the other side, there are glowing endorsements from some families who praise individual caregivers and the overall warmth of the environment. Taken together, the collection paints a facility that people experience in far different ways, depending on their personal encounters, the specific shift or department involved, and the stage of a resident's life.
A recurring thread in the negative feedback centers on unsanitary conditions and what feels like a neglect of basic hygiene. One reviewer describes bed bugs as a persistent problem for months, a situation that understandably triggers fear and frustration about ongoing exposure for both residents and staff. In the same vein, a shower room issue is highlighted: black substance emerging from the floor is described as disgusting, suggesting serious concerns about facility upkeep and the potential for broader health hazards. Along with these specifics, there's a general sense that the facility's cleanliness and maintenance do not meet expectations for a place designed to care for vulnerable individuals. The perception of an unsafe or unclean environment frequently bleeds into broader critiques about working conditions - allegations that staff are underpaid and overworked, with tardiness and inconsistent performance adding to a picture of unstable operations.
The impact of these conditions is not merely logistical; it touches on emotional and ethical dimensions as well. Several reviews recount painful personal moments - moments when a family member passed away or was undergoing hospice care - where families felt a lack of empathy or timely communication from staff. One account describes standing by an elevator with a grieving family, only to receive stares from staff who did not offer words of condolence or support. Another recalls a room that had been "packed up and sterilized" as if the resident had never existed there, a memory that stings with the impression of efficiency trumping empathy during a deeply vulnerable time. These experiences have led some families to yearn for common courtesies like a simple "sorry for your loss," underscoring how critical compassion is in settings that are supposed to honor life and dignity even in the face of death.
Not all stories, however, are negative in tone. Several reviewers praise specific individuals or teams, painting portraits of care that feel personal, attentive, and genuinely kind. phrases such as "Holly & Shellda were amazing" and "Kudos to the staff from administrators to nurses & aides" appear repeatedly, signaling that dedicated caregivers can and do make a meaningful difference. For some families, the facility's interior impression is less important than the way staff respond to the daily needs and medical requirements of their loved ones. Descriptions of staff who are "cordial and caring," who provide "quality care" and who treat residents with compassion, are echoed in multiple testimonials, suggesting that Maple Crest can indeed be a place of sincere, heartfelt care when the right people are on duty and when residents' needs align with staff strengths.
The spectrum of experiences extends across the facility's history, with some families sharing long-term satisfaction and stability. A number of entries speak highly of ongoing care for elderly loved ones, noting that memory care residents receive attentive, respectful treatment and that administrative and nursing teams work in concert to maintain dignity and safety. In these accounts, the building's external appearance is less relevant; what matters is the day-to-day reality inside - staff who listen, respond, and ensure residents' basic needs are met. There are also statements that acknowledge the realities of nursing homes in general - staffing pressures and the imperfect balance between business concerns and patient-centered care - but still emphasize moments of excellent care and deep appreciation for the people who dedicate themselves to residents' welfare.
There are other voices that advise caution. Some reviewers explicitly say they would not recommend Maple Crest, especially for long-term residence, noting that short-term stays might be more appropriate depending on the situation. They describe a nursing staff that is often short-handed, with some caregivers who come across as rude or unresponsive, and they recount situations in which communication about a resident's condition or prognosis was lacking. There are poignant reminders that families often shoulder a heavy burden - staying on shifts to monitor care, advocating relentlessly for calls to be answered, or pushing for information when a loved one cannot speak for themselves. These accounts emphasize the emotional labor borne by families who navigate complex medical needs, hospice scenarios, and the administrative layers of a care facility.
A particularly sobering thread concerns a decades-long history of concern about medical oversight and communication. One anecdote recalls an aunt whose death certificate cited hypocalcemia, with questions about whether medications and monitoring were adequately managed. The family member recounts difficulty obtaining timely explanations from doctors and hospital staff, and later describes how funeral representatives from Maple Crest reached out with kindness but could not fully address the lingering questions about care and treatment. Such narratives underscore the importance of transparent, responsive medical communication, especially when families are trying to understand adverse outcomes or medical decision-making in the last chapters of a resident's life.
In sum, Maple Crest Health Center emerges as a facility that can feel like two different worlds depending on where you stand in the continuum of care. For some residents and families, it is a haven of compassionate, diligent caregiving, with staff who go the extra mile to ensure comfort, respect, and a sense of normalcy for people in their later years. For others, the experience is marked by concerns about cleanliness, safety, empathy, and communication - issues that can erode trust and leave lasting, negative impressions. The recurring motif across these accounts is the centrality of empathy and consistency: even in a challenging healthcare environment, the most powerful affirmations come from caregivers who treat residents and families with warmth, attentiveness, and honest, timely information.
175 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Eppley Airfield (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Maple Crest Health Center in Omaha, NE is a vibrant and well-equipped assisted living community that offers a variety of amenities and care services to its residents. With a focus on providing a comfortable and engaging living environment, Maple Crest Health Center strives to enhance the quality of life for all its residents.
The community boasts an array of amenities designed to cater to the various needs and interests of its residents. These include a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment, a computer center for staying connected, and a fully furnished living space for convenience. Additionally, there is a gaming room, small library, wellness center, and outdoor spaces such as gardens for recreation and relaxation. The dining room offers restaurant-style dining experiences with special attention given to accommodating dietary restrictions.
In terms of care services, Maple Crest Health Center ensures that residents are well-cared for at all times. The community provides 24-hour call system and supervision to ensure round-the-clock assistance if needed. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. They also offer medication management and diabetes diet support. A mental wellness program is in place to prioritize the overall emotional well-being of the residents.
Maple Crest Health Center takes transportation needs seriously by arranging both non-medical transportation as well as transportation for doctor's appointments. Move-in coordination services make transitioning into the community seamless. Housekeeping services are provided for added convenience.
Residents can look forward to an active lifestyle with numerous activities available on-site including fitness programs, resident-run activities, scheduled daily activities, and planned day trips. Furthermore, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants and hospitals in close proximity for easy access.
Overall, Maple Crest Health Center offers an enriching assisted living experience with top-notch amenities and care services that promote independence and comfort while fostering social interaction within a supportive community environment.
Maple Crest Health Center is located at 2824 North 66Th Avenue, Omaha, NE 68104 in Douglas County, Nebraska
Maple Crest Health Center on seniors.fyi includes 11 photos including images showing church, landscaping, building, flag, interior, architecture, natural light, nature, and more.
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Interior
Outdoors
Building
Architecture
Landscaping
Entrance
Natural Light
Church
