Maple Crest Health Center in Omaha, NE

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Maple Crest Health Center in Omaha, NE

2824 North 66Th Avenue, Omaha, NE 68104

For more information about senior living options: (844) 490-3973

3.8 from 60 reviews
5 stars
30
4 stars
11
3 stars
5
2 stars
5
1 stars
9

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    Overall Review of Maple Crest Health Center

    Pros

    • pro Maple Crest Health Center has the most incredible caring and loving staff.
    • pro Everyone in every department has shown my father great compassion and dignity in his most difficult moments.
    • pro Do not let the old exterior of the building fool you, inside is a treasure of care givers who truly put their hearts into their work.
    • pro We are truly blessed and grateful to have our father under their care.
    • pro Maple Crest Health Center has always been one of my favorite buildings; full of love, dedication, and quality care.
    • pro Love, love, love Maple Crest! Staff are so good to the residents.
    • pro The staff is always friendly.
    • pro My 93 yr old dad is in rehab at Maplecrest for almost 3 months now. He has been treated with dignity & respect & excellent care.

    Cons

    • pro The facility is very unsanitary.
    • pro There have been bed bugs for months.
    • pro The shower room has black stuff coming out of the floor, which is disgusting.
    • pro Maple Crest is not a sanitary place to work.
    • pro The staff showed zero empathy toward families during their time of loss.
    • pro Some workers and CNAs are not qualified to work there.
    • pro They left a mother-in-law unattended and she died.
    • pro The leadership does not have the staff's back and will throw them under the bus.
    • pro The nurse laughed when asked to check on a patient and offered no condolences.

    Review

    Maple Crest Health Center in Omaha is best suited for families that prize deeply personal, relationship-driven care from a devoted nursing team, especially for loved ones who may benefit from memory care or rehabilitation. The strongest voices here are those praising staff kindness, dignity, and a warmth that families feel implements care beyond routine tasks. For these families, the facility often feels like a place where caregivers invest themselves in residents' comfort and daily well-being, even as the building itself shows its age. This is a community where good days are defined by genuine interactions and consistent attentiveness from front-line caregivers, rather than by pristine aesthetics alone. Those who need guaranteed, flawless infection control and uniformly flawless bedside communication may want to consider alternatives.

    On the plus side, Maple Crest earns high marks for compassionate, capable frontline care. Several families describe staff as "amazing," "caring," and consistently respectful, with personnel across departments delivering individualized attention that residents appreciate. In memory care and rehab scenarios, reviewers repeatedly highlight how caregivers maintain residents' dignity, respond to needs promptly, and collaborate with families to adapt to changing conditions. The facility's acceptably clean and well-maintained spaces in many accounts reinforce a sense that residents can be comfortable and safe, and some families report that the care teams stay engaged over extended periods, which matters for stability and trust.

    Those strengths, however, are tested by a spectrum of significant concerns raised by other reviewers. Allegations of unsanitary conditions - bed bugs persisting for months and discolored or unsafe shower areas - cut to the core of what families expect from a long-term care partner. Understaffing and inconsistent nursing responsiveness recur in reviews, with accounts of rude or dismissive interactions, missed call buttons, and limited empathy during times of grief or stress. The most troubling narratives involve perceived neglect during critical moments, including delays in communication when a loved one's condition changes or hospice needs arise, and even a few deeply painful incidents that touch on safety and abuse. These reports cannot be dismissed; they demand rigorous inquiry and transparent remediation.

    Yet the pros and cons do not exist in isolation. For families seeking a facility where care teams are deeply invested and where long-tenured staff and strong administrators can rally around a resident, Maple Crest can deliver meaningful, even life-affirming care. Positive experiences are documented across years - some residents' families describe ongoing, reassuring collaboration with nurses, aides, and memory-care specialists, and several reviews celebrate the facility as a reliable source of dignity and competence. In such cases, the benefits of a compassionate, hands-on staff culture may outweigh occasional lapses, particularly when the resident's needs align with the proven strengths of rehabilitation services and memory-support programs.

    From a decision-making standpoint, the critical questions hinge on current staffing levels, infection control practices, and the facility's responsiveness to families. Prospective residents should request unannounced tours, speak directly with frontline caregivers, and review recent state inspections and any corrective-action plans. Inquire about bed bug management, housekeeping protocols, and the frequency of sanitation rounds. Ask for real-world examples of how staff handle behavioral challenges, how communication with families is structured, and what steps are taken when a resident requires hospice or palliative care. Clarify how leadership supports staff during difficult shifts and how team accountability is enforced.

    The bottom line is practical: Maple Crest is a compelling choice for families who prize warmth, individualized attention, and strong rehab or memory-care performance, and who can tolerate the reality that cleanliness and staffing consistency may vary by shift. It is less suited for households that cannot countenance reports of sanitation lapses, staffing gaps, or uneven empathy from caregivers and leadership. For those weighing Maple Crest, a staged approach is prudent: visit, verify, and, if possible, arrange a short-term stay or trial period to observe day-to-day operations and team dynamics. When aligned with a resident who responds well to a caregiving culture that values dignity and personal connection, Maple Crest can be a compassionate home; when safety-and-sanitation reliability is non-negotiable, alternatives deserve serious consideration.

    Features

    Housing

    • 175 resident community capacity 175 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Eppley Airfield (6 miles away) Eppley Airfield (6 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Maple Crest Health Center in Omaha, NE is a vibrant and well-equipped assisted living community that offers a variety of amenities and care services to its residents. With a focus on providing a comfortable and engaging living environment, Maple Crest Health Center strives to enhance the quality of life for all its residents.

    The community boasts an array of amenities designed to cater to the various needs and interests of its residents. These include a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment, a computer center for staying connected, and a fully furnished living space for convenience. Additionally, there is a gaming room, small library, wellness center, and outdoor spaces such as gardens for recreation and relaxation. The dining room offers restaurant-style dining experiences with special attention given to accommodating dietary restrictions.

    In terms of care services, Maple Crest Health Center ensures that residents are well-cared for at all times. The community provides 24-hour call system and supervision to ensure round-the-clock assistance if needed. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. They also offer medication management and diabetes diet support. A mental wellness program is in place to prioritize the overall emotional well-being of the residents.

    Maple Crest Health Center takes transportation needs seriously by arranging both non-medical transportation as well as transportation for doctor's appointments. Move-in coordination services make transitioning into the community seamless. Housekeeping services are provided for added convenience.

    Residents can look forward to an active lifestyle with numerous activities available on-site including fitness programs, resident-run activities, scheduled daily activities, and planned day trips. Furthermore, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants and hospitals in close proximity for easy access.

    Overall, Maple Crest Health Center offers an enriching assisted living experience with top-notch amenities and care services that promote independence and comfort while fostering social interaction within a supportive community environment.

    Nearby Places of Interest

    Physicians

    • Alegent Health Family Care (0.4 miles)
    • UNMC Family Medicine At Fontenelle (1.6 miles)
    • Neurological & Headache Center (2.1 miles)
    • Heartland Cardiology (2.1 miles)
    • Infectious Diseases Associates, PC (2.1 miles)
    • Omaha Imaging (2.2 miles)
    • Loucks Erin Childrens Physicians Dundee Omaha (2.3 miles)

    Parks

    • Keystone Park (1.3 miles)
    • Memorial Park (1.7 miles)
    • Standing Bear Lake (2 miles)
    • Elmwood Park (2.3 miles)
    • Somerset Park (3.3 miles)
    • Turner Park (3.5 miles)
    • One Pacific Place Park (3.8 miles)

    Restaurants

    • Wayside Tavern (1.5 miles)
    • Raising Cane's Chicken Fingers (1.7 miles)
    • Charleston's Restaurant (1.8 miles)
    • Chick-Fil-A (1.9 miles)
    • Sonic Drive-In (2.1 miles)
    • Chipotle Mexican Grill (2.4 miles)
    • Popeyes Louisiana Kitchen (2.4 miles)

    Pharmacies

    • Walgreens (1.5 miles)
    • Target Pharmacy (1.7 miles)
    • Walmart Pharmacy (1.9 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (2 miles)
    • CVS Pharmacy (2.2 miles)
    • Walgreens (2.4 miles)

    Hospitals

    • Davita Omaha Dialysis (1.9 miles)
    • Methodist Hospital 6 South (2.2 miles)
    • Alegent Health Immanuel Medical Center (2.6 miles)
    • Nebraska Medical Center (2.9 miles)
    • University of NE Medical Center (2.9 miles)
    • Va Medical Center (3.6 miles)
    • Omaha Surgical Center (3.7 miles)

    Cafes

    • Panera Bread (2.1 miles)
    • Archetype Coffee (2.9 miles)
    • Scooter's Coffee (2.9 miles)
    • Rally Coffee Co. (4.4 miles)

    Transportation

    • Union Pacific Railroad (4.5 miles)

    Frequently Asked Questions

    Where is Maple Crest Health Center?
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