6409 North 70Th Plaza, Omaha, NE 68104
For more information about senior living options: (844) 490-3973
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Across these diverse accounts, QLI in Omaha emerges as a place that can evoke two very different kinds of experiences. For some families and individuals, it feels like a beacon of care, recovery, and empowerment; for others, it has fallen short of expectations and left loved ones frustrated and angry. The spectrum is wide, but what threads through many of the stories is a focus on people - the patients and the staff - working together toward healing, independence, and a sense of normalcy after serious injuries or illnesses.
On the glowing side, several reviewers paint QLI as a remarkable place for rehabilitation and life after injury. One mother highlights a daughter admitted to a spinal cord injury program, expressing deep gratitude for a facility where staff are genuinely caring and compassionate. Even distance - her daughter being halfway across the country - does little to shake her confidence, because she sleeps better at night knowing her child is well taken care of. The sentiment recurs: staff who are involved, engaged, and devoted to helping patients regain health and life. In these stories, QLI is described as a crown jewel in Omaha, a place where patients are treated with respect and where the environment supports healing.
The facility is repeatedly portrayed as more than a hospital or rehab center; it is a community with soul. Many reviews call it a unique gem, a place with an aesthetic of comfort and opportunity: a beautiful campus, family housing that feels like home, and amenities that go beyond the basics. Therapists are described as very professional, experienced, and compassionate. There are mentions of "top notch medical care," ongoing physical therapy, nourishing meals, and practical conveniences like laundry facilities and courtyards. Programs designed to empower independence - rather than simply rehabilitate - are highlighted, with staff assisting patients to regain autonomy while staying safely guided. Activities such as poker nights, a coffee bar, and even fishing in a pond help create a sense of normalcy and community that many patients and families find invaluable.
Personal stories further illustrate the impact of QLI beyond medical treatment. One individual remembers being at the center in 2007 after a brain injury and multiple injuries from a car accident, crediting the tools and the staff with enabling a recovery and a path to thriving that might not have occurred elsewhere. This gratitude is echoed by families who describe the staff as tireless, dedicated, and willing to go the extra mile. A caregiver who was a courier for local hospitals notes that, after touring QLI, he would highly recommend it over other facilities because you can feel the "heart strings" of the place. These anecdotes underscore a narrative of care that integrates clinical expertise with a humane, supportive culture.
Another recurring thread is the sense of empowerment that families observe in residents. Reviews emphasize the philosophy of helping individuals become as independent as possible, with staff who are supportive yet respectful of patient autonomy. For long-term residents and their loved ones, this approach translates into a lived experience of hope and progression: ongoing services, regular therapy, therapeutic social activities, and a living environment that fosters dignity. The experience for families is often described in terms of relief and trust - trust that their loved one is in capable hands, in a facility that combines professional excellence with a compassionate, inclusive atmosphere.
Yet, not every account lands in the same positive orbit. A number of reviewers describe QLI as the worst place in the Omaha area, delivering starkly contrasting experiences. Complaints center on perceived neglect or poor quality of care, with phrases like "the staff is worthless," alleging that patients are not treated properly. Some reviewers lamented feeling furious about how their loved ones were treated, expressing a wish for higher standards of care and accountability. These voices emphasize gaps in communication, consistency, or attentiveness that can color the overall impression of the facility and leave families feeling unsupported during vulnerable times.
There are also practical grievances and policy-related concerns. One reviewer points to frustration with policies around pet access, specifically a prohibition on dogs, which becomes a painful inconvenience for someone who wants to bring a pet home or simply feels a strong emotional connection to animals. Others mention experiences with particular staff members and dynamics within the care team, or reference incidents of dissatisfaction with how care was delivered. Even within the strongest praise, there are hints of real-world tensions - limited autonomy in certain routines, or perceived inconsistencies in how care is administered - which can influence a family's trust and sense of security.
Taken together, these reviews present a facility that is simultaneously a source of profound gratitude and a site of serious contention. The affectionate testimonials emphasize an environment that blends medical excellence with meaningful, everyday experiences - family housing that feels supportive, engaging activities, and staff who see and treat patients as full people with hopes for independence. The harsher critiques underscore the fragile nature of rehabilitation and caregiving; when expectations aren't met, the impact on patients and families can be deeply felt, with concerns about safety, attentiveness, and policy limiting trust and satisfaction.
Ultimately, the collection reveals a complex institution whose core seems to be a strong commitment to people - patients who want to recover not just physically but in ways that restore autonomy, dignity, and a sense of normalcy. The most powerful narratives celebrate staff who are engaged, compassionate, and invested in each patient's progress, alongside a facility that provides a supportive environment and opportunities for meaningful activities. But the harsher voices remind us that care quality, transparency, and policy alignment matter just as much, and that even the most well-meaning programs require constant attention to ensure every patient receives the consistent, respectful treatment they deserve.
Quality Living - Lied Assisted Living in Omaha, NE is a premier senior living community offering exceptional amenities and care services. Our beautifully designed facility provides residents with a comfortable and welcoming environment to enjoy their retirement years.
Residents can indulge in the convenience of our on-site beauty salon, where they can pamper themselves and maintain their personal style. They can also stay entertained with access to cable or satellite TV, gaming rooms, and a small library. For those who want to stay active, our fitness room offers various exercise equipment and programs to keep them fit.
At Quality Living - Lied Assisted Living, we understand the importance of good nutrition. Our dining room offers restaurant-style dining with specially prepared meals that cater to individual dietary needs such as diabetes diet or special dietary restrictions. Residents can also enjoy socializing with friends over delicious meals.
We provide comprehensive care services to ensure the well-being of our residents. Our trained staff offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents take their medications as prescribed.
Residents have access to various amenities that contribute to a high quality of life. Move-in coordination services help ease the transition for new residents, while community-operated transportation ensures they have easy access to nearby shopping centers, cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals.
Our community promotes an engaging lifestyle through a variety of activities for residents to enjoy. From fitness programs designed for all levels of mobility to planned day trips that allow them to explore the city's attractions, there is always something exciting happening at Quality Living - Lied Assisted Living. In addition, resident-run activities and scheduled daily activities provide opportunities for socialization and connection within the community.
Experience an enriching and fulfilling retirement at Quality Living - Lied Assisted Living in Omaha, NE. We prioritize comfort, care, and engagement in every aspect of our community, ensuring our residents enjoy the best possible quality of life.
Quality Living - Lied Assisted Living is located at 6409 North 70Th Plaza, Omaha, NE 68104 in Douglas County, Nebraska
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