Western Montana Area VI Agency on Aging - ADRC

110 Main Street, Suite 5, Polson, MT 59860

For more information about senior living options: (844) 490-3973

5 from 7 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
0
1 stars
0

Assisted Living

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    Overall Review of Western Montana Area VI Agency on Aging - ADRC

    Pros

    • pro The staff are kind and helpful.
    • pro The assistance provided was phenomenal and beyond belief.
    • pro The staff's empathy was touching and deeply appreciated.
    • pro The ladies are helpful and knowledgeable in Medicare, Medicaid, and senior resources.
    • pro Mary and Holly are wonderful and have helped with many Medicare questions and Montana programs.
    • pro The staff are incredibly helpful at sorting through Medicare rhetoric.

    Cons

      Review

      The collection of remarks paints a picture of an organization where care, competence, and compassion come together in everyday moments. Reviewers repeatedly highlight experiences that felt beyond ordinary help: the kind of support that arrived quickly, felt sincere, and made a tangible difference on challenging days. One reader describes the assistance as phenomenal and beyond belief, noting that the team moved with impressive speed - "lickety split" - and that their efforts were not just efficient but deeply meaningful on days when support was most needed. The sentiment that resonates most is that of real, human empathy: people who listened, understood the urgency of a rough day, and responded in a way that was both practical and profoundly comforting.

      Another thread running through the comments is the expertise and reliability surrounding Medicare, Medicaid, and senior resources. Reviewers consistently describe the staff as very helpful and knowledgeable about the complex topics that matter most to older adults and their families. They express appreciation for the clarity and guidance provided when navigating Medicare rhetoric and the sometimes confusing landscape of benefits and programs. The tone suggests a trusted resource that helps demystify difficult questions and translates policy into understandable, actionable steps. This combination of kindness and competence appears to be a defining feature of the experience.

      The people behind the work are celebrated not only for their skill but for their character. Phrases like "Wonderful people working here" and "They are advocating for the elderly and disabled" convey a sense of advocacy and community presence beyond routine service. The reviewers use terms like "an absolute gem" to capture the rare quality they encountered: a team that feels indispensable, capable, and genuinely committed to improving the lives of those they serve. The overall message is that these staff members are not just performing tasks; they are actively supporting a vulnerable population with dedication and warmth.

      Within the praise, there are personal nods to particular staff members who left a lasting impression. Mary and Holly are singled out for their contributions, especially in addressing questions about Medicare and the programs available in Montana. The appreciation is specific enough to suggest that these individuals were not only knowledgeable but also approachable, patient, and willing to spend time ensuring that callers understood their options. Such testimonials reinforce the sense of a reliable, person-centered approach where relationships matter as much as results.

      Another recurring detail is the willingness to help people cut through the "Medicare rhetoric" and arrive at practical, clear answers. Reviewers describe staff who are incredibly patient and patient-driven, taking the time to sort through information and explain it in ways that are accessible. A small donation sign for the Agency on Aging appears in one note, hinting at a broader sense of community involvement and ongoing support for the broader mission of helping older adults. The combination of practical guidance, transparent communication, and an open spirit of service stands out as a core strength.

      Taken together, these reviews portray an environment where senior care resources are more than just a service; they are a compassionate partnership. The staff's empathy, effectiveness, and expertise are consistently highlighted as capable of making a real difference in people's daily lives, especially on difficult days. The Montana programs and Medicare-related assistance are presented as accessible and reliable, with specific staff members cited for their positive impact. The overarching impression is one of trust, gratitude, and a hopeful sense that there is solid, patient-focused support available when it is needed most.

      The tone across the comments is affirming and uplifted. People express gratitude not only for the help they received but for the way it was delivered: with speed, warmth, and a readiness to advocate on behalf of the elderly and disabled. The messages suggest an environment where clients feel seen, understood, and empowered to make informed decisions about their health coverage and resources. This combination of compassionate care and practical guidance appears to be the hallmark of the experience described by multiple reviewers.

      Overall, the shared narratives point to an organization that consistently delivers meaningful assistance to seniors and their families. The support is described as timely and empathetic, the expertise clear and reassuring, and the relationships formed with staff like Mary and Holly and other knowledgeable team members as genuinely meaningful. For anyone navigating Medicare, Medicaid, or senior resources, these reflections convey a strong endorsement: you will encounter caring professionals who know their field, listen with care, and help you move forward with confidence.

      Features

      Housing

      • 21 resident community capacity 21 resident community capacity

      Types of Care

      • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

      Amenities

      • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
      • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
      • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
      • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
      • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
      • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
      • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
      • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
      • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
      • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
      • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
      • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
      • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

      Care Services

      • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
      • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
      • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
      • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
      • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
      • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
      • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
      • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
      • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
      • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
      • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

      Dining

      • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
      • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

      Activities

      • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
      • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
      • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

      Description

      The Western Montana Area VI Agency on Aging - ADRC in Polson, MT is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.

      Residents can enjoy their own fully furnished apartments with amenities such as cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet. The community also has a dining room and restaurant-style dining where residents can enjoy delicious meals prepared by the staff. Special dietary restrictions are accommodated.

      The community provides care services 24/7, offering assistance with activities of daily living such as bathing, dressing, and transfers. Staff members are trained to assist residents with medication management and provide diabetes diet support. Additionally, there is a mental wellness program in place to promote overall emotional well-being.

      There is no shortage of things to do at this assisted living community. Residents can participate in resident-run activities or join scheduled daily activities organized by the staff. For those who prefer outdoor time, there is a garden and outdoor space available for relaxation.

      The surrounding area offers convenience with various nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals – providing easy access to additional services and entertainment.

      Overall, the Western Montana Area VI Agency on Aging - ADRC in Polson, MT provides an inclusive and supportive environment for seniors who require assistance with daily tasks while still maintaining their independence.

      Nearby Places of Interest

      Restaurants

      • Fiesta En Jalisco (0 miles)
      • Lake City Bakery & Eatery (0 miles)
      • Pop's Grill (0.1 miles)
      • Perfect Shot Tavern (0.1 miles)
      • Grille (0.1 miles)
      • Vine & Tap (0.1 miles)
      • Domino's Pizza (0.1 miles)

      Cafes

      • Good Coffee Roasting Company (0.1 miles)
      • Chipper Chick Coffee Company (0.1 miles)
      • Mrs Wonderful's Café (0.1 miles)
      • Blodgett Creamery Coffee Saloon (0.1 miles)
      • Starbucks (0.8 miles)
      • Go For Coffee (0.9 miles)
      • Sweet Bliss (1.1 miles)

      Transportation

      • Polson Taxi Company (0.2 miles)
      • Annie's Taxi (0.8 miles)
      • U-Haul (1 miles)
      • Budget Truck Rental (4.7 miles)
      • U-Haul Neighborhood Dealer (5 miles)
      • Ronan Airport (9.4 miles)

      Theaters

      • Showboat Cinemas (0.2 miles)

      Places of Worship

      • First Presbyterian Church (0.3 miles)
      • St Andrews Episcopal Church (0.3 miles)
      • Fellowship Baptist Church (0.4 miles)
      • Heritage Faith Christian Church (0.4 miles)
      • Mission Valley Church of Christ (0.4 miles)
      • Calvary Baptist Church Polson (0.4 miles)
      • Apostolic United Pentecostal Church (0.6 miles)

      Pharmacies

      • Health Care Plus Long Term Care (0.4 miles)
      • Credena Health Pharmacy Lakeshore (0.9 miles)
      • Safeway Food & Drug (1.9 miles)
      • Walmart Pharmacy (2.2 miles)
      • R & R Health Care Solutions (12.5 miles)

      Parks

      • Riverside Park (0.5 miles)
      • O'Malley Park (0.6 miles)
      • West Shore / Flathead Lake State Park (2.8 miles)
      • Polson Bay View Point (3.2 miles)
      • Beotcher Park (7.1 miles)
      • Ronan Parks (11.9 miles)

      Hospitals

      • Orchard View Home (0.8 miles)
      • Pure Romance (1 miles)

      Physicians

      • Polson Health (0.8 miles)
      • Sports Medicine at Providence St. Joseph Medical Center (0.9 miles)
      • Providence St. Joseph Medical Center Orthopedics (0.9 miles)
      • Providence International Heart Institute at St Joseph Medical Center (0.9 miles)
      • St Luke Community Clinic (1.9 miles)
      • Polson Health and Rehabilitation Center (2.1 miles)
      • St Luke Community Clinic (11.8 miles)

      Frequently Asked Questions

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