Edgewood Vista

Pros

• Edgewood Vista is a wonderful place full of love and laughter for residents and their families.
• It offers fantastic meals, fun activities, and professional caring staff across all roles.
• The executive director and staff provide exceptional support, showing care for both residents and employees.
• The care givers truly love the residents and consistently bring warmth and smiles.
• The environment feels like a home - safe, happy, and comfortable for memory-impaired residents.
• Residents are engaged in enjoyable activities, including movies and beanbag basketball.
• The kitchen serves fresh, home-cooked meals with inviting aromas, such as homemade cinnamon rolls.
• Kalispell Edgewood provides a warm home environment where residents feel safe and happy.

Cons

• The new management only cares about private pay and ignores the residents.
• Supplies are laughable; adult wipes are replaced with generic baby wipes from Walmart.
• Infections are dripping and seemingly ignored.
• Residents assaulting other residents and staff are not adequately addressed.
• The briefs and diapers are not the right size.
• There is no set diet; dinner consists of whatever can be thrown together (hot dogs, cauliflower soup, grapes).
• The kitchen is left a mess and dirty items sit for more than four hours.
• Residents crawl over counters to get into the kitchen.
• Residents are moved to new rooms without privacy due to private-pay status, causing confusion.
• Staff sickness is not adequately accommodated; there is pressure to work doubles or face termination.
• Several staff have quit due to the new management.

Review

Edgewood Vista in Kalispell has become a focal point for heartfelt praise from families who have watched the care evolve in recent months. Several reviewers point to fresh leadership - the arrival of a new director and new staff - as a turning point that has lifted the level of attention to residents, improved daily routines, and sharpened the overall sense of warmth in the building. One person notes that the care is now "top notch," with activities that feel richer and meals that taste fresh and home-cooked. The aroma of homemade treats, like cinnamon rolls, has left a memorable impression on visitors, underscoring a sense that living there can feel like a welcoming home rather than a stark facility.

A recurring theme across the reviews is the strong impression of loving, attentive staff who genuinely care about residents. Descriptions emphasize a team that spans the entire operation - from the executive director and life enrichment staff to caregivers and kitchen workers - working together to support residents with empathy and professionalism. People repeatedly highlight that no detail goes unnoticed, and that the care team makes a concerted effort to ensure residents feel seen, valued, and supported. The sense of being in a place where caregivers are attentive to both routine needs and the emotional well-being of residents comes through clearly in the testimonials.

The atmosphere at Edgewood Vista is consistently described as lively, safe, and home-like. Reviewers remark on a facility where residents are engaged in meaningful activities, such as watching movies together, participating in gentle games like beanbag basketball, and enjoying scheduled enrichment opportunities. The environment seems to foster a sense of community among residents and their families, with family members repeatedly expressing gratitude for how welcoming the staff are and for how appreciative everyone - staff and residents alike - appears to be of one another. One reviewer even highlights a culture of care that makes the home feel like a true community, where family members feel comfortable stopping by and seeing their loved ones thrive.

While the mood across most reviews is overwhelmingly positive, there is a contrasting account that raises significant concerns about management priorities and daily operations. In this view, new management is criticized for focusing more on private-pay considerations than on the comfort and safety of residents. The reviewer describes a cascade of problems: inadequate supplies (even basic items like appropriate wipes), reports of infections, residents and staff dealing with conflicts, the wrong sizes of briefs and diapers, and a lack of consistent dietary planning. The critique also mentions unsettling conditions such as dirty kitchen areas and long gaps in cleaning, as well as residents being moved between rooms in ways that amplify confusion for memory-impaired individuals. The reviewer asserts that some staff have quit in response to these changes, suggesting instability at key moments. Taken together, this perspective paints a cautionary portrait of how shifts in leadership philosophy can ripple through daily care practices.

Another voice in the mix emphasizes a smaller, homelike character of the facility and lauds the staff for their dedication. This account highlights personal history - specifically, a loved one's final months spent at Edgewood Vista - paints a picture of staff going to great lengths to keep memory-impaired residents comfortable, safe, and engaged. The emphasis here is on careful, compassionate care that respects dignity and fosters a comforting environment during difficult times. The message is that Edgewood Vista can feel like a true home when the care team and the family members work together in tandem.

Taken together, the collection of reviews presents Edgewood Vista as a place of strong, caring leadership and a warm, activity-rich, home-like setting for most residents and their families. The positive notes emphasize improvements under new leadership, the diligent, affectionate work of a broad care team, and environments that feel welcoming and secure. Yet the one substantial critique serves as a reminder that ongoing attention to resources, consistency, and resident-centered priorities is essential in maintaining trust and ensuring that daily life remains safe, orderly, and truly focused on the well-being of those living there. For families considering this community, the mix of praise and caution suggests the value of visiting, observing daily routines, and engaging with staff to understand how current leadership translates into day-to-day care. Overall, Edgewood Vista is portrayed as a place where love, effort, and a spirit of community are palpable, with many stories of meaningful care, while also inviting careful consideration of how administrative choices impact the lived experience of residents.

This part of Kalispell, Montana offers a convenient and well-developed community with a variety of amenities to cater to your needs as a senior resident. With multiple pharmacies, restaurants, places of worship, parks, physicians, hospitals, cafes, theaters, and transportation options within close proximity, you can easily access essential services and entertainment. The area also boasts natural beauty with several parks nearby for leisurely strolls or picnics. Additionally, the presence of reputable healthcare facilities and medical professionals ensures that your health needs are well taken care of. Overall, this neighborhood provides a comfortable and convenient living environment for seniors looking to settle down in Kalispell.

Pharmacies

• Evergreen Pharmacy (0.1 miles)
• Big Sky Compounding (1.9 miles)
• Smith's Food & Drug (2 miles)
• Stoick Drug (2.1 miles)
• Walgreens (2.3 miles)
• Medical Arts Pharmacy (2.3 miles)
• The Clinical Pharmacy (2.4 miles)

Restaurants

• Pho Ly (0.1 miles)
• Nickel Charlie's Casino (0.7 miles)
• Wendy's (1.3 miles)
• Wendy's (1.9 miles)
• The House of S&M (2.3 miles)
• Hops Downtown Grill (2.4 miles)
• Space Pilates (2.4 miles)

Places of Worship

• Victory Baptist Church (1 miles)
• Fresh Life Church (2.3 miles)
• Faith Covenant Presbyterian Church (2.4 miles)

Parks

• Woodland Park (1.8 miles)
• Lawrence Park (1.8 miles)
• Courthouse Park (2.7 miles)
• Flathead County Parks & Rec (3.5 miles)
• Begg Park (3.6 miles)
• Lone Pine State Park (4.3 miles)

Physicians

• Mt SKY Derm (1.9 miles)
• Digestive Health Institute of Montana (2.2 miles)
• Northwest Imaging PC (2.2 miles)
• Same Day Surgery-Kalispell (2.2 miles)
• Logan Health Orthopedics & Sports Medicine (2.2 miles)
• Urology Associates Pc (2.2 miles)
• Rocky Mountain Heart & Lung (2.2 miles)

Hospitals

• Kalispell Regional Healthcare (2.2 miles)
• Heritage Place (2.3 miles)
• Big Sky Family Medicine (2.4 miles)
• Dialysis Center (2.4 miles)
• Kalispell Hospital (2.8 miles)
• Montana Veterans Home (9.6 miles)

Cafes

• Starbucks (2.4 miles)
• Panera Bread (2.6 miles)
• Starbucks (2.9 miles)
• Sable Coffee (2.9 miles)

Theaters

• Signature Theatres (2.4 miles)

Transportation

• Glacier Park International Airport (FCA) (6 miles)
• Glacier Jet Center (6.1 miles)
• Enterprise Rent-A-Car (7.2 miles)