Rainbow Retirement and Assisted Living

Pros

• The family found Rainbow Senior Living to be an excellent choice for their mother-in-law, who loved her time there.
• The administration provided valuable assistance in completing important paperwork for medications and Medicaid.
• Meals served at the facility were plentiful and delicious, making dining experiences enjoyable during family visits.
• The staff was described as friendly and helpful, ensuring that the family felt informed throughout the process.

Cons

• The administration at Rainbow Senior Living lacks guidance and direction, leading to staffing shortages.
• Communication with the Administrative Director consistently failed to yield positive outcomes or solutions for family requests.
• The staff made false claims about their ability to provide care, ultimately evicting the resident when they could not meet her needs.
• The facility denied having any paperwork regarding the resident's stay, causing significant distress for the family.
• The family had to involve the police to retrieve their loved one's personal belongings after the eviction.

Review

Rainbow Senior Living has received a mix of reviews from families who have entrusted their loved ones to the facility. On one hand, many families, including one particularly notable case, expressed heartfelt gratitude for the care and attention their relatives received during their stay. This family was pleased with how smoothly the admission process went, praising the administration's assistance in filling out necessary paperwork for medications and Medicaid. The staff’s willingness to help eased what can often be a daunting transition for both residents and their families.

One of the highlights mentioned by this family included the quality of meals provided. They noted that their mother-in-law thoroughly enjoyed the daily offerings, finding them plentiful and delicious. Family members even dined with her on several occasions and appreciated not only the food but also how it created opportunities for bonding over shared mealtime experiences in a welcoming environment.

The friendliness of Rainbow Senior Living’s staff stood out as another positive aspect noted by satisfied families. They reported that staff members were always available to address concerns and kept families informed throughout the caregiving process. This level of attentiveness likely contributed positively to the overall experience, ensuring that residents felt supported not just physically but emotionally as well.

Despite these commendable aspects highlighted by some families, there is a stark contrast reflected in other reviews focusing on administrative deficiencies within Rainbow Senior Living. Concerns were raised regarding communication issues with the Administrative Director. Families claimed they faced significant challenges when trying to request assistance or solutions, often leaving meetings feeling unheard or without resolution. Such experiences suggested a gap between what families expected from management versus what was delivered—a disappointment that should be addressed.

Issues regarding care provision also surfaced prominently in negative reviews. Numerous complaints indicated that initial assurances from management about delivering adequate care proved misleading, leading to frustration among both residents and their relatives when needs could not be met effectively. One unsettling account described an alarming situation where an elder person was threatened with eviction after being promised appropriate support—an incident raising questions about accountability at all levels of management.

The culmination of these challenges led to further complications when arrangements had to be made for retrieving personal belongings after eviction occurred. In one case outlined in detail, family members had no choice but to involve law enforcement due to claims from Rainbow Senior Living that there was no record of their loved one's stay or paperwork justifying such abrupt action.

Ultimately, while Rainbow Senior Living provides certain essential services like meal preparation and a generally friendly atmosphere through its caregiving staff, significant shortcomings related to administrative protocol marred some experiences severely. Families seeking assisted living options must weigh these contrasting perspectives carefully; while there may be heartwarming stories of compassion and quality service found within its walls, glaring issues regarding inconsistency in messaging and care delivery demand critical attention if continued success as a trusted senior living facility is desired going forward.

This part of Great Falls, Montana offers a convenient and vibrant community for seniors looking to settle down. With a variety of cafes, restaurants, pharmacies, physicians, places of worship, parks, and transportation options all within close proximity, residents have easy access to essential services and amenities. The area is also home to Benefis Healthcare hospital for any medical needs. The local parks provide opportunities for outdoor recreation and relaxation, while the nearby dog parks cater to pet owners. Overall, this neighborhood provides a diverse range of resources and activities that can contribute to a comfortable and fulfilling senior living experience.

Cafes

• Electric City Coffee (0.1 miles)
• Charlie's Corner Cafe MT (0.2 miles)
• Latte Love (0.4 miles)
• Brian's Top Notch Cafe (0.4 miles)
• Morning Light Coffee Roasters (0.5 miles)
• True Brew Espresso (0.5 miles)
• Starbucks (1 miles)

Restaurants

• Harvest Craft Kitchen (0.1 miles)
• Tracy's 24 Hr Family Restaurant (0.1 miles)
• Mighty Mo Brewing Co (0.2 miles)
• Enbär (0.2 miles)
• The Celtic Cowboy Pub & Restaurant (0.2 miles)
• Big Bang Pizza (0.2 miles)
• Machinery Row (0.2 miles)

Pharmacies

• Public Drug Co. (0.1 miles)
• Walgreens (0.9 miles)
• Albertsons Pharmacy (1 miles)
• Spectrum Pharmacy (1.2 miles)
• CVS Pharmacy (1.6 miles)
• Albertsons Pharmacy (1.8 miles)
• Walgreens (1.8 miles)

Physicians

• Eye Clinic Of Great Falls P.C. (0.2 miles)
• Family Practice (0.3 miles)
• Complete Eye Care (0.6 miles)
• Indian Family Health Clinic (0.8 miles)
• Great Falls Clinic Northwest (1.1 miles)
• Cascade Audiology (1.2 miles)
• Northwest Physicians (1.2 miles)

Places of Worship

• Great Falls Rescue Mission (0.2 miles)
• Set Free Christian Fellowship (0.3 miles)
• St Ann's Cathedral (0.4 miles)
• First English Lutheran Church (0.4 miles)
• St Ann's Kitchen (0.4 miles)
• Christian Church In Montana Regional Office (0.6 miles)
• The Lighthouse (0.7 miles)

Parks

• Gibson Park (0.3 miles)
• Riverside Park (0.5 miles)
• Broadwater Bay Park (0.5 miles)
• Carter Park (0.6 miles)
• Elks Riverside Park (0.6 miles)
• Pacific Trailside Dog Park (0.8 miles)
• Great Falls Dog Park (0.8 miles)

Transportation

• Groves Taxidermy and Firearms (0.8 miles)
• Waylon's Wildlife Taxidermy (1.7 miles)
• U-Haul Neighborhood Dealer (1.7 miles)

Hospitals

• Benefis Healthcare (1.2 miles)