1341 Rosebud Lane, Billings, MT 59101
For more information about senior living options: (844) 490-3973
The facility is a great place with friendly staff. It is very clean, well decorated, and serves good food. The staff are good to residents, and residents feel safe living there. TLC Assisted Living is described as a good place with wonderful staff who make families feel confident about their loved ones' care. The staff are wonderful, attentive, and follow doctors' orders; meals are described as very good. The facility is amazing with kind staff, and residents are well cared for and kept safe. The staff are caring and keep residents safe and well fed, offering a wide variety of food. Families report that TLC keeps them informed about residents' conditions and would highly recommend it as a wonderful home for loved ones.
The owner and her daughter are shady and frequently make false accusations, even allegedly stealing residents' property. The owner reportedly refers to residents as "Pukes" and elder abuse is alleged, suggesting the place should be shut down. The facility allegedly had bed bugs the entire time residents stayed, and they were never informed. Theresa is described as unappreciative and nasty to residents, with no effective help obtained from the ombudsman when sought. There are cleanliness concerns, such as dirt piles under duct-taped recliners. There is severe understaffing: no nurses and only one CNA for 16 residents, raising safety concerns. There are reports of mental and physical abuse toward dementia residents and frequent yelling by staff. Staff reportedly do not wear masks, seen as a safety violation, contributing to a view that the facility is unsafe.TLC of Billings is best suited for families seeking a clean, homey atmosphere with a friendly front-line staff and a steady daily routine for a loved one who needs routine assistance and appreciates dependable meals and a sense of safety. The facility presents as well-kept and decoratively pleasant, with an emphasis on meals and a calm environment. It can work for residents who respond well to structured days and who value open, ongoing communication with staff and family members, provided the care needs stay within a moderate range.
Those who should consider alternatives include families prioritizing rigorous clinical oversight, consistent nursing leadership, and predictable staffing. The reviews raise serious concerns about governance and safety, including allegations of elder abuse-related behavior, and persistent claims of insufficient nursing presence - for example, reports of one certified nursing assistant for many residents and no on-site nurses. If verifiable accountability, transparent leadership, and robust clinical supervision are non-negotiables, this facility warrants a cautious approach or a search elsewhere.
The strongest positives - cleanliness, good food variety, and a welcoming environment - do offer real upside. Several reviews describe a facility that remains visually appealing, well maintained, and capable of delivering meals that residents enjoy. When staff are seen as caring, attentive, and capable of following medical orders, these factors create meaningful quality-of-life gains for residents and reassurance for families. Yet these benefits can be undermined by the darker notes in the record: episodes of perceived mistreatment, serious staffing gaps, and questions about how well governance protects residents day to day.
Experience appears highly variable across shifts and staff members. Some families report staff warmth, clear communication about health changes, and consistent adherence to doctors' orders, which translates into a sense of reliable, compassionate care. Other accounts describe hurried care, limited food options, and noise or volatility in the environment that leaves residents unsettled. This inconsistency signals that outcomes hinge more on who is on site and how the facility is managed at any given time, rather than on a uniformly high standard across the board.
Practical steps for families making a decision should be concrete and test-driven. Schedule visits during ordinary hours, not just tours, to observe actual care dynamics and staffing levels. Request a candid discussion about staffing ratios, the presence of licensed nurses, and how care plans are implemented and updated. Review state survey results and remediation efforts, particularly around safety, cleanliness, and equipment, and verify the status of any pest issues and how they were resolved. Speak with a range of staff and residents, and press for a direct line of accountability to the administrator or owner so questions get answered promptly.
Bottom line: TLC of Billings presents a divided value proposition. The facility can deliver a clean, comfortable, and well-liked dining and living environment, which is attractive to families who prize ambiance and daily normalcy. However, serious red flags around staffing stability, governance, and defensible safety practices cannot be ignored. For families with a low tolerance for risk and a high expectation of consistent clinical oversight, stronger options with verifiable nurse staffing, transparent leadership, and a proven track record should be prioritized. If choosing TLC, enter with a concrete plan: insist on clear staffing commitments, demand transparent governance, and monitor care closely from the first day onward to ensure that the positives aren't undermined by the notable drawbacks.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Billings Logan International (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.TLC of Billings in Billings, MT is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides cable or satellite TV, a dining room, fully furnished apartments, a beautiful garden, housekeeping services, kitchenettes for those who prefer to cook their own meals, move-in coordination assistance, outdoor spaces to enjoy nature, restaurant-style dining options, a small library for reading enthusiasts, telephone access, and Wi-Fi/high-speed internet for staying connected with loved ones.
In terms of care services, TLC of Billings offers 24-hour supervision to ensure the safety and security of residents. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. The community also caters to individuals with special dietary needs such as diabetes by offering appropriate meal preparation and service. Medication management is provided to ensure that residents take their prescribed medication on time. Additionally, TLC of Billings has a mental wellness program in place to support the emotional well-being of residents.
Residents at TLC of Billings can look forward to engaging in various activities organized by the community or run by fellow residents themselves. Scheduled daily activities provide opportunities for social interaction and participation in stimulating events.
The surrounding area offers convenient access to several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options (such as public transit or rideshare services), places of worship for spiritual needs or religious practices, as well as hospitals nearby ensuring easy access to medical care when needed.
With its extensive list of amenities and high-quality care services coupled with its convenient location near various facilities in the area,TLC of Billings is an ideal choice for older adults seeking comfortable assisted living accommodations in Billings,Montana
TLC of Billings is located at 1341 Rosebud Lane, Billings, MT 59101 in Yellowstone County, Montana
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