Synergy HomeCare - Billings

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  • Interior

    A view of an office entrance with a glass door and signage.

  • Outdoors

    A joyful moment shared between friends, celebrating life and connections.

  • Decor

    A welcoming lobby area featuring a light-colored sofa and decorative photos on the wall.

  • Building

    A view of a building's entrance showcasing red double doors and a stone facade.

  • Office

    A welcoming reception area for Synergy HomeCare, featuring a comfortable chair and informational materials.

  • Waiting Area

    A reception area of a medical office featuring a wooden desk and healthcare signage.

  • Meeting Room

    A meeting room setup featuring Synergy HomeCare branding.

Synergy HomeCare - Billings

Synergy HomeCare - Billings is a senior community in Billings, MT.

Information last verified:

513 Hilltop Road Suite 3, Billings, MT 59105

For more information about senior living options: (866) 208-4318

4.9 from 103 reviews
5 stars
95
4 stars
5
3 stars
1
2 stars
0
1 stars
2

Overall Review of Synergy HomeCare - Billings

common 53 reviews mention this

Caregivers feel kind and professional

Residents and families consistently describe caregivers as kind, professional, and attentive.

Across the reviews, people emphasize caring, patience, and professionalism from both caregivers and the office team. Many families say they felt comfortable leaving a loved one in someone’s hands, including during difficult medical situations. A smaller number of comments question professionalism and day-to-day judgment, but most feedback centers on respectful, considerate care.

common 12 reviews mention this

Scheduling, communication, and responsiveness

Families repeatedly highlight easy coordination, clear communication, and fast help.

Several reviews describe straightforward scheduling and reliable coordination, including being able to arrange care quickly or adjust as needs changed. Others mention communication during ongoing care, including how the office helped manage questions and transitions. A few reviews also stress that reliability matters most to them, especially when help is needed on short notice.

differentiator 6 reviews mention this

Help for dementia and memory issues

Residents with dementia-related needs are specifically described as getting gentle, supportive help.

Multiple reviews mention memory issues such as dementia, Lewy Body dementia/Parkinson’s, Alzheimer’s, or difficulty managing medications. Families describe caregivers who were accommodating with behavior or idiosyncrasies and who helped with practical routines, like reminders and day-to-day support. Reviews also note communication with family when memory-related challenges were part of the care plan.

common 6 reviews mention this

Around-the-clock and emergency coverage

Residents are described receiving long-hour and emergency staffing when families needed it most.

Some reviews describe 24-hour support for recovery or ongoing care, including consistent coverage over a period of time. Others focus on emergency situations, including weekend phone support and arranging someone to sit with a loved one for several hours. While most comments stress dependability, one reviewer questions a no-show during nighttime care, suggesting coverage isn’t flawless in every situation.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Transportation

  • Billings Logan International (3 miles away) Billings Logan International (3 miles away)

Nearby Places of Interest

This area of Billings, Montana offers a convenient and diverse range of amenities for seniors looking to settle in the community. With a variety of dining options such as Off Main Deli And Bakery, Taco Bell, and MacKenzie River Pizza Co., there are plenty of choices for enjoying meals out or grabbing a quick bite to eat. In terms of healthcare services, there are several pharmacies nearby including Sav-On Pharmacy and Albertsons Pharmacy, as well as reputable physicians like Billings Family Eyecare and St Vincent Healthcare. For leisure activities, residents can enjoy cafes like Tippy Cow Cafe and City Brew Coffee or explore parks such as Coulson Park and Terry Park. Additionally, the proximity to transportation options like Billings Airport and U-Haul Moving & Storage make it easy to travel or move around as needed. Overall, this part of Billings provides a well-rounded and convenient environment for seniors seeking a comfortable place to call home.

Restaurants

  • Off Main Deli And Bakery (0.2 miles)
  • Taco Bell (0.3 miles)
  • Sonic Drive-In (0.3 miles)
  • MacKenzie River Pizza Co. (0.5 miles)
  • McDonald's (0.6 miles)
  • Taco John's (0.6 miles)
  • Guadalajara Mexican Restaurant (0.7 miles)

Pharmacies

  • Sav-On Pharmacy (0.3 miles)
  • Albertsons Pharmacy (0.3 miles)
  • CVS Pharmacy (0.5 miles)
  • Walgreens (1 miles)
  • Albertsons Pharmacy (2.5 miles)
  • Vintage Apothecary (2.7 miles)
  • CVS Pharmacy (4.2 miles)

Cafes

  • Tippy Cow Cafe (0.7 miles)
  • Classy N Sassy Coffee (0.8 miles)
  • City Brew (2.5 miles)
  • City Brew Coffee (2.6 miles)
  • Ebon Coffee Collective (2.9 miles)

Physicians

  • Billings Family Eyecare (0.9 miles)
  • SCL Health Medical Group - Heights (1 miles)
  • John H Malloy MD (1 miles)
  • Eye Physicians Optical Department (2.4 miles)
  • Foot Care Center (2.4 miles)
  • St Vincent Healthcare (2.5 miles)
  • Advanced Mri (2.5 miles)

Places of Worship

  • Jehovah's Witnesses Billings Heights (1.1 miles)
  • American Lutheran Church (3.1 miles)
  • Solid Rock Missionary Baptist Church (3.7 miles)
  • St Pius X Church (4.9 miles)

Parks

  • Coulson Park (1.9 miles)
  • Terry Park (3.8 miles)
  • Rose park pool (5 miles)

Hospitals

  • Billings Clinic Intensive Care Unit (2.6 miles)

Transportation

  • Billings Airport (3.1 miles)
  • United Airlines (3.2 miles)
  • Billings Logan International Airport (BIL) (3.4 miles)
  • U-Haul Moving & Storage (3.8 miles)

Frequently Asked Questions

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