Primrose Personal Care Home in Billings, MT
Save1228 Maurine St, Billings, MT 59105
For more information about senior living options: (844) 490-3973
Primrose Personal Care Home offers competitive rates for its residents compared to both Yellowstone County and the broader state of Montana. For a semi-private room, Primrose charges $3,000 per month, significantly lower than the county's average of $4,544 and the state's average of $3,874. Meanwhile, the cost for a private room at Primrose is set at $3,400, which again stands in contrast to the higher rates of $4,514 in Yellowstone County and $4,402 statewide. This pricing strategy not only makes Primrose an attractive option for individuals seeking personal care services but also reflects its commitment to providing affordable quality care within a supportive environment.
| Floor plans | Primrose Personal Care Home | Yellowstone County | Montana |
|---|---|---|---|
| Semi-Private | $3,000 | $4,544 | $3,874 |
| Private | $3,400 | $4,514 | $4,402 |
The facility offers the best work environment an employee could ask for. The facility feels like a home away from home. It is a really special home. It is the perfect place for a family member. The Primrose assisted living facility is led by a dedicated owner who spares no expense to make residents comfortable and fosters a family-like environment. There is a very personal connection between staff and residents, with residents treated with respect and dignity. It is a wonderful place.
The staff are not trained in anything and are dishonest. They cannot keep staff, leading to turnover. They caused a resident to be hospitalized three times due to medication errors. The management is awful and abusive CNAs are allowed on the floor despite complaints, with speaking up leading to job loss.Primrose Personal Care Home in Billings, Montana is best suited for seniors who prize a warm, home-like environment where caregivers know residents by name and family members feel welcomed as partners in care. The setting emphasizes personal connections, comfort, and dignity over clinical formality. Residents and families frequently describe a sense of belonging - an atmosphere that feels less like a facility and more like a supportive household. The owner's long-term commitment and the staff's emphasis on a family-type environment create a tone of generosity and continuity that can be deeply reassuring for those who fear institutional distance.
That said, serious caveats are raised in reviews that must inform any decision. A number of commenters question staff training and reliability, alleging medication errors with serious consequences and even hospitalization. Another critique targets management, citing abusive CNAs and a perception that concerns raised by families go unanswered. These points signal real risk factors for residents who require tight medical oversight and a stable, well-supervised care team. Given such feedback, families should independently verify current practices, inspect state records, and observe daily operations before committing.
Where Primrose shines, the positives are tangible and meaningful: very personal connections between staff and residents, consistent respect and dignity, and a sense of being seen as part of a family rather than a task. The setting - more home than institution - encourages daily warmth, meaningful conversations, and routines that feel tailored to individual preferences. Those advantages offset concerns for residents who do not need intensive medical interventions and who value continuity of care and emotional support. However, the same strengths do not fully mitigate the risk flagged by medication- and management-focused reviews; in scenarios requiring precise med management or rapid escalation of care, the negatives create a meaningful counterweight.
Multiple reviewers describe the owner as exceptionally devoted, sparing no expense to keep residents comfortable and to cultivate a family-type environment. The sentiment recurs that staff treat residents as family, that the setting feels like home, and that caregivers learn preferences and form personal connections. This consistency of care and genuine concern for well-being can translate into lower stress for both residents and families and can be a decisive factor for those seeking steady companionship and a comforting daily routine.
Prospective families should evaluate Primrose with a practical, action-oriented lens: request a tour during meal times to observe interaction styles; inquire about medication administration protocols, who handles MARs, and how errors are reported and corrected; review the latest state inspections and any open complaints; ask about staff turnover and ongoing training; speak with current residents and family members about their day-to-day experiences; and verify that the facility can meet specific medical needs, including any required therapies or specialized support.
In the end, Primrose Personal Care Home offers a compelling option for families prioritizing warmth, a home-like feel, and a hands-on, relationship-driven care model. For those whose top concern is clinical precision, consistent oversight, and a track record of guarded safety in medication management, alternatives with stronger formal medical protocols are worth exploring. The decision should hinge on whether the resident's emotional well-being and sense of belonging in a close-knit community outweigh potential shortcomings in staff stability and medical monitoring. A careful visit - coupled with corroboration of state records and current staff practices - will reveal whether this is the right fit.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Billings Logan International (5 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.Primrose Personal Care Home is a premier assisted living community located in the beautiful city of Billings, MT. Our dedicated team of professionals is committed to providing high-quality care services tailored to meet the individual needs of our residents.
At Primrose Personal Care Home, we understand that some residents may require high acuity care, and our trained staff is equipped to provide specialized assistance and support. We also offer incontinence care for those who need it, ensuring maximum comfort and dignity for all residents.
Located conveniently near the heart of Billings, our community offers easy access to a range of amenities. With 5 cafes, 24 restaurants, and 6 pharmacies nearby, our residents have plenty of options when it comes to dining out or picking up prescriptions. For those who enjoy spending time outdoors, there is a park within close proximity where they can relax and take in the beauty of nature.
We also prioritize the well-being and convenience of our residents by ensuring that there are ample healthcare options available nearby. With 39 physicians just a short distance away, our residents can easily schedule appointments and receive medical attention whenever needed. Additionally, there are three transportation services available for those who require assistance in getting around town.
For individuals seeking spiritual connection and guidance, our location boasts three places of worship nearby where residents can engage in religious activities and find solace.
Lastly, we understand the importance of access to healthcare facilities in case of emergencies or specialized medical treatments. Therefore, there is a hospital located conveniently close to our community ensuring prompt medical attention whenever required.
At Primrose Personal Care Home in Billings, MT, we strive to create an environment where our residents feel safe, supported, and respected. With comprehensive care services and an array of nearby amenities, we aim to enhance their overall quality of life.
This part of Billings, Montana offers a convenient and diverse range of amenities for seniors looking to settle down in the area. With a variety of dining options such as McDonald's, Guadalajara Mexican Restaurant, and Okinawa Sushi & Asian Bistro nearby, residents can enjoy a mix of cuisines close to home. There are also several pharmacies in the vicinity including Walgreens, Sav-On Pharmacy, and Albertsons Pharmacy for easy access to medications and healthcare needs. For recreation and relaxation, parks like Coulson Park and Terry Park are just a short drive away. Additionally, medical facilities such as Billings Clinic Intensive Care Unit and St Vincent Healthcare ensure quality healthcare services are readily available. Overall, this part of Billings provides a well-rounded community with essential amenities for senior living.
Primrose Personal Care Home offers competitive rates for its residents compared to both Yellowstone County and the broader state of Montana. For a semi-private room, Primrose charges $3,000 per month, significantly lower than the county's average of $4,544 and the state's average of $3,874. Meanwhile, the cost for a private room at Primrose is set at $3,400, which again stands in contrast to the higher rates of $4,514 in Yellowstone County and $4,402 statewide. This pricing strategy not only makes Primrose an attractive option for individuals seeking personal care services but also reflects its commitment to providing affordable quality care within a supportive environment.
Primrose Personal Care Home is located at 1228 Maurine St, Billings, MT 59105 in Yellowstone County, Montana
Primrose Personal Care Home on seniors.fyi includes 5 photos including images showing landscaping, garden, tree, exterior, trees, patio, outdoor seating, deck, and more.
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