Edgewood Vista-Billings

Pros

• The community provides a supportive environment where residents can participate in activities at their own pace.
• Residents enjoy nutritious meals and have no issues with their dining experience.
• The facility is well-maintained and clean, contributing to a pleasant living environment.
• Staff members are friendly, helpful, and exhibit exceptional patience with residents, even those who may be difficult at times.
• Communication between staff and families is effective and responsive.
• The staff has been instrumental in helping new residents, such as the reviewer’s sister, get oriented and settled into the community.

Cons

• There were issues with staff allowing certain family members to visit earlier than the agreed-upon 90-day period.
• The organization regarding paperwork was lacking at the beginning, requiring multiple trips to complete necessary documents.
• There seemed to be some confusion or inconsistency in communication related to visitation rules.
• The temporary director may have contributed to the initial disorganization and delays in processing paperwork.

Review

In recent reviews of Edgewood Vista, many positive aspects of the community were highlighted, particularly regarding the overall well-being and satisfaction of residents. One resident's family member expressed joy in observing the progress and happiness their mother has found within this supportive environment. The community provides a wide array of activities that allow residents to engage at their own pace, ensuring participation only when they feel ready. Such an approach fosters a sense of autonomy and comfort among the residents, contributing significantly to their mental and emotional wellness.

Furthermore, nutrition is another notable strength reflected in the reviews. The resident reported that her mother is eating very well without any issues related to her diet. Proper nutrition plays a vital role in maintaining the health and vitality of seniors, making this positive feedback an essential aspect of Edgewood Vista's care model. Coupled with this is the cleanliness and upkeep of the facility; reviewers noted how diligent staff members are in ensuring that all areas are maintained effectively. A clean environment not only contributes to physical health but also enhances overall quality of life for residents.

The staff at Edgewood Vista received high praise for their friendliness and helpfulness as well. Family members shared experiences that illustrated the exceptional patience exhibited by staff members towards sometimes challenging behaviors from residents like their mother. This level of compassion can amplify a resident's comfort during difficult transitions or times of adjustment, setting a warm tone for interactions throughout the facility.

Support extended beyond just one resident; reviewers remarked on how effectively staff assisted in orienting new family members joining the community as well. Helping families acclimatize not only boosts morale but also creates a welcoming atmosphere where everyone feels they belong, making it easier for both residents and loved ones to integrate into community living.

However, alongside these glowing endorsements were some constructive criticisms aimed at improving certain operational aspects within Edgewood Vista. For instance, there was a notable concern regarding visitor policies specifically related to certain family members who were previously documented as barred from visiting until after 90 days in residence due to particular circumstances. Despite this agreement being acknowledged in writing, family members reported instances where these restrictions were not adhered to initially—raising questions about consistency in policy enforcement.

Another area identified for improvement involved organizational challenges concerning paperwork processing at the commencement of residency. Several trips back and forth were required because important documents were either missing or needed additional signatures—a hiccup attributed possibly to having a temporary director during that period. Such inefficiencies can create stress for families who are navigating what is often an already challenging transition into community living.

Despite these concerns, overall sentiments remain highly favorable toward Edgewood Vista. The supportive culture fostered amongst staff complements both individual and communal aspects essential for happy living arrangements among its residents. As they work on refining certain protocols and improving consistency across operations, it is clear that many families appreciate both the current level of care provided and are optimistic about future enhancements based on feedback collected through genuine experiences shared by those who reside there.

This part of Billings, Montana offers a variety of amenities and services that cater to seniors looking to settle down in a convenient and vibrant community. With a range of dining options such as Guadalajara Mexican Restaurant, Okinawa Sushi & Asian Bistro, and Off Main Deli And Bakery, residents can enjoy diverse culinary experiences. Nearby cafes like Classy N Sassy Coffee and Tippy Cow Cafe provide cozy spaces for socializing or relaxing with a cup of coffee. For healthcare needs, there are several pharmacies and physicians offices within close proximity, including Billings Family Eyecare and SCL Health Medical Group - Heights. Places of worship like Jehovah's Witnesses Billings Heights offer spiritual nourishment, while parks like Coulson Park provide opportunities for outdoor recreation. Additionally, hospitals like Billings Clinic Intensive Care Unit ensure prompt medical care when needed. The presence of transportation options like United Airlines at Billings Airport and U-Haul Moving & Storage make it convenient for seniors to travel both locally and further afield. Overall, this area presents a well-rounded environment that is conducive to comfortable senior living in Billings, Montana.

Restaurants

• Guadalajara Mexican Restaurant (0.8 miles)
• McDonald's (0.8 miles)
• Okinawa Sushi & Asian Bistro (0.9 miles)
• Off Main Deli And Bakery (1.4 miles)
• Taco Bell (1.5 miles)
• Sonic Drive-In (1.5 miles)
• MacKenzie River Pizza Co. (1.8 miles)

Cafes

• Classy N Sassy Coffee (0.8 miles)
• Tippy Cow Cafe (2 miles)
• City Brew (3.8 miles)
• City Brew Coffee (3.9 miles)
• Ebon Coffee Collective (4.2 miles)

Pharmacies

• Walgreens (0.8 miles)
• Sav-On Pharmacy (1.5 miles)
• Albertsons Pharmacy (1.5 miles)
• CVS Pharmacy (1.7 miles)
• Albertsons Pharmacy (3.8 miles)
• Vintage Apothecary (4 miles)
• CVS Pharmacy (5.4 miles)

Physicians

• Billings Family Eyecare (1.1 miles)
• John H Malloy MD (1.5 miles)
• SCL Health Medical Group - Heights (1.5 miles)
• Hall (3.6 miles)
• Eye Physicians Optical Department (3.7 miles)
• Foot Care Center (3.7 miles)
• St Vincent Healthcare (3.8 miles)

Places of Worship

• Jehovah's Witnesses Billings Heights (1.4 miles)
• Solid Rock Missionary Baptist Church (2.5 miles)
• American Lutheran Church (4.4 miles)
• St Pius X Church (6.1 miles)

Parks

• Coulson Park (3 miles)
• Terry Park (5.2 miles)
• Rose park pool (6.3 miles)

Hospitals

• Billings Clinic Intensive Care Unit (3.9 miles)

Transportation

• Billings Airport (4.3 miles)
• United Airlines (4.3 miles)
• Billings Logan International Airport (BIL) (4.5 miles)
• U-Haul Moving & Storage (5.1 miles)