Canyon Ridge*Phone disc. in Billings, MT

Pros

• Canyon Creek Dental's hygienists are excellent, and the staff are friendly; the doctors are very good.
• Dr. Clark is gentle and calming, and he performed procedures with minimal discomfort.
• Alisha and Dr. Clark form a great team - friendly, professional, and mindful of costs when a procedure isn't needed.
• The team is amazing, with Becca at the front desk explaining benefits and getting patients scheduled; the facility has advanced equipment and a clean environment.
• Canyon Creek Dental helps anxious patients feel safe and can often accommodate same-day visits.
• The staff are kind, empathetic, and make patients feel safe; the dentists take time to listen and explain.
• The Rubicare care plan helps patients save thousands on dental work.
• The practice earns the trust of anxious patients and consistently delivers high-quality care.
• The staff and clinicians are wonderful; families can be seen together and children feel comfortable.
• Dr. Pearson and Dr. Clark are highly skilled and provide painless, efficient treatments; patients report outstanding experiences.
• Julie and Dr. Pearson are caring and thorough; their dental services are highly recommended.
• The entire team is warm, welcoming, and professional, making patients feel at home.
• Dr. Clark is a world-class, compassionate dentist who cares deeply about his patients.
• The office is known for friendly greetings, great dental care, and a welcoming atmosphere.
• Canyon Creek Dental handles emergencies quickly with advanced technology and attentive service.
• Dr. Luderitz and the team provide kind, understanding care with excellent technique.
• The staff are friendly, skilled, and helpful; the practice is consistently recommended.
• The dental team makes visits comfortable for both children and adults.
• The mouth appliances offered for sleep apnea provide a profoundly better solution for many patients.
• Dr. Pearson is honest, fast, and attentive, ensuring patient comfort throughout procedures.

Cons

• The administrative staff's last interaction was unprofessional, leaving the reviewer shaken and very upset.
• The first experience included a rude receptionist, causing the reviewer to consider writing Canyon Creek Dental off.
• The clinic charged the patient $800 for a mouth guard that didn't work, which the reviewer felt was unfair.
• The policy lacked upfront transparency about fees and procedures when things didn't work out, which the reviewer found unfair.
• The patient was terrified of dentists and shook before the appointment.
• The reviewer would never recommend Canyon Creek Dental to anyone.

Review

Canyon Creek Dental is best suited for seniors and families in Billings who prize a genuinely patient-centered dental home where anxiety is acknowledged and addressed. The practice earns its strength from clinicians who consistently explain procedures, pause to answer questions, and pace treatment to the patient's comfort. For older adults contending with dental fears, chronic pain, or complex restorative needs, this office offers reassurance: a calm chairside presence, fast access to care, and clear options that empower decisions. The core team - Dr. Clark, Dr. Pearson, and Dr. Luderitz - positions itself as a reliable partner for ongoing oral health, not a pressure-driven stopgap.

People who may want alternatives should consider cost transparency and consistency in front-desk interactions as priorities. A handful of reviews mention unprofessional administrative episodes and a billing experience that felt punitive rather than supportive. If a household needs rigid upfront cost estimates, or if encounters with a variable receptionist track record would undermine trust, exploring other local options could be wise. Those who require after-hours emergencies or a single-network pricing plan across services may also prefer another practice with a different business model.

Pros pile up quickly on Canyon Creek's side: a staff culture described as warm, patient, and genuinely helpful; dentists who couple technical mastery with a soft touch to minimize pain. Patients frequently report immediate relief in emergencies, same-day root canals, crowns completed in a fraction of the time they anticipated, and a conservative approach that avoids unnecessary procedures. The Rubicare care plan stands out as a notable value-add, helping some families save thousands while still receiving comprehensive treatment. The kids' and adults' care cultures alike emphasize comfort, education, and informed consent.

Cons exist, but their impact tends to be manageable when weighed against the positives. Occasional administrative friction and a caution about upfront payment policies can sting, especially for new patients, yet these issues rarely reflect the clinical prowess or bedside manner that dominates most visits. The practice's strength is evident in its refusal to push care that isn't needed, its flexibility around emergencies, and its ability to tailor plans to the insured and the uninsured. For seniors on fixed incomes, the reality of costs remains a consideration, but the care framework tends to keep costs predictable when Rubicare and other programs are engaged.

For families and seniors alike, the practical advantages extend beyond a single appointment: scheduling is flexible, the team can treat multiple family members in a coordinated visit, and the environment feels both professional and welcoming. Anxiety-prone patients, including children with autism or sensitivity, benefit from staff who explain every step and tolerate delays without mounting stress. The availability of rapid technologies and the short times to complete procedures - like fast crowns or efficient sleep-appliance discussions - translate into fewer detours and more continuity of care in one local office.

Bottom-line guidance: this is a compelling choice for anyone who prioritizes compassionate care, transparency about the patient experience, and efficient, high-quality dental results within a Billings-based practice. If those values align, a first visit should focus on understanding Rubicare, confirming anticipated out-of-pocket costs, and probing the front-desk's consistency in service. For households where cost control and administrative consistency are non-negotiables, it pays to compare a few options. In the right conditions - emergency access, anxiety-friendly care, and a family-friendly scope - Canyon Creek Dental delivers outcomes that make it a clear topper among local dental options.

This part of Billings, Montana offers a variety of amenities and services that may appeal to seniors looking for a convenient and comfortable living environment. With pharmacies such as Albertsons Pharmacy and Morgan Creek Compounding Pharmacy nearby, accessing necessary medications and healthcare products is easily accessible. Additionally, there are several restaurants offering a range of cuisine options, cafes for socializing or enjoying a cup of coffee, physicians' offices for medical care, places of worship for spiritual fulfillment, parks for outdoor recreation, a hospital within proximity (SCL Health Research Institute), and even a theater (AMC CLASSIC Shiloh 14) for entertainment. The area also provides transportation options with U-Haul Moving & Storage available nearby. Overall, this part of Billings appears to offer a well-rounded community with essential services and recreational opportunities for seniors to enjoy in their daily lives.

Pharmacies

• Chemicals Lab - Research Chemicals for Sale - Buy Bath Salts Online - Pain Pills - Steroids (0.3 miles)
• Albertsons Pharmacy (0.6 miles)
• Mirx (0.7 miles)
• Morgan Creek Compounding Pharmacy (0.8 miles)
• Morgan Creek Compounding Pharmacy (1 miles)
• Omnicare (1 miles)
• CVS Pharmacy (1.6 miles)

Restaurants

• Mexican Flavor (0.4 miles)
• Olive Garden (0.5 miles)
• Red Lobster (0.5 miles)
• Rendezvous Casino & Burger Grill (0.5 miles)
• Chen's Sushi Asian Cuisine (0.5 miles)
• Qdoba Mexican Eats (0.5 miles)
• Neon Pretzel (0.6 miles)

Cafes

• Starbucks (0.4 miles)
• Panera Bread (0.5 miles)
• Moav Coffee House West End (1 miles)
• Bull Mountain Brew (1.6 miles)
• Black Dog Coffee House (1.8 miles)
• City Brew Coffee (2.2 miles)
• Ebon Coffee Collective (3.2 miles)

Physicians

• Billings Vision & Contact Lens Clinic (0.5 miles)
• Horizon Eye Care (0.5 miles)
• Oliver, Kynzie Billings Dermatology and Aesthetics (0.7 miles)
• Larson Chiropractic (0.7 miles)
• St Vincent Occupational Health (1.1 miles)
• Walk In Care (1.1 miles)
• Diabetes Center (1.1 miles)

Places of Worship

• Christian & Missionary Alliance Rocky Mountain Dist (0.9 miles)
• St Pius X Church (1.3 miles)
• Freedom Youth & Young Adults (1.6 miles)
• Emmanuel Baptist Church (2.5 miles)
• American Lutheran Church (3 miles)

Parks

• Rose park pool (1.8 miles)
• Terry Park (2.2 miles)

Hospitals

• SCL Health Research Institute (2 miles)

Theaters

• AMC CLASSIC Shiloh 14 (2.2 miles)

Transportation

• U-Haul Moving & Storage (2.4 miles)