• Interior

    A modern lobby with comfortable seating and elegant interior design.

  • Building

    A single-story building with an American flag in front and a cloudy sky overhead.

  • Bedroom

    A modern interior featuring a bedroom with a kitchenette and contemporary furniture.

  • Dining

    A spacious dining area with neatly arranged tables and chairs, featuring wooden flooring and modern lighting.

  • Landscaping

    A building with an American flag in front, set against a partly cloudy sky.

  • Kitchen

    A modern room featuring a bed and integrated kitchen area.

  • Lighting

    A modern and cozy lounge area with comfortable seating and stylish lighting.

  • Healthcare

    A modern hospital room with a single bed and amenities.

  • Physical Therapy

    A brightly colored rehabilitation room equipped with parallel bars, a mirror, and chairs for physical therapy.

Avantara Of Billings

2115 Central Avenue, Billings, MT 59102

For more information about senior living options: (844) 490-3973

1.8 from 6 reviews
5 stars
0
4 stars
1
3 stars
1
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1 stars
4

Assisted Living Skilled Nursing Facility

Overall Review of Avantara Of Billings

Pros

  • pro The staff at Avantara Billings were described as easy to work with and well-meaning, indicating a positive attitude towards patient care.
  • pro One reviewer noted that their father made remarkable progress in his recovery primarily because he liked the staff at Billings Health and Rehab.
  • pro The facility was praised for being clean, bright, and hospitable by a family member visiting their loved one.
  • pro Patients received necessary therapy for rehabilitation, contributing to their recovery and ability to manage health conditions like diabetes.
  • pro Overall experiences with the staff at Billings Health and Rehab were extremely positive, highlighting satisfaction with the care received.

Cons

  • pro Many staff members at Avantara are perceived as unskilled and poorly trained for rehabilitation needs.
  • pro Equipment failures, such as non-functional beds, contributed to a painful experience for patients.
  • pro There were significant communication issues regarding patient care and discharge procedures, leading to feelings of abandonment.
  • pro The food served at the facility was consistently described as terrible and substandard.
  • pro Cleanliness standards appeared to be neglected, with reports of dirty facilities and lack of room cleaning during stays.
  • pro The facility suffered from chronic understaffing, resulting in delayed responses to patient needs and concerns.
  • pro Management failed to address complaints effectively, leading to frustration among patients and their families.
  • pro There was a general atmosphere of gloominess and lack of care investment within the facility's environment.
  • pro Patients experienced dangerous situations due to inadequate support during transportation after medical events.
  • pro Communication from management was perceived as dismissive, particularly following negative feedback from family members.

Review

The reviews of skilled rehabilitation facilities, particularly Avantara and Billings Health and Rehab, depict a stark contrast in patient experiences, emphasizing the importance of quality care and appropriate staffing. The first review concerning Avantara paints a troubling picture of what is described as more of a nursing home than an effective rehab facility. Though staff members are characterized as well-meaning, they reportedly lack the necessary skills and training to adequately address patients' rehab needs. This inadequacy becomes particularly evident when considering a patient's experience shortly after undergoing hip replacement surgery. Without proper attention to admission orders or individual care plans, the patient endured unnecessary discomfort due to equipment failures and the improper handling of their medical condition.

The issues began on arrival when the patient's bed malfunctioned multiple times, leading to distressing experiences with untrained aides raising and lowering the bed without warning. This situation was compounded by being placed into a wheelchair without sufficient leg support post-surgery, resulting in significant pain during transfers that were mishandled. Moreover, concerns about safety were exacerbated by staff members not wearing identification badges, creating an environment where identifying who was responsible for various aspects of care became confusing for both patients and family members alike.

Food quality emerged as another concern in Avantara’s reviews; initial meals were described as “awful slop,” though there seemed to be slight improvements before the final morning's meal reverted back to unappetizing standards—eggs that could be picked up with fingers and hard balls of cold oatmeal do little to promote recovery or uplift patient morale in a rehabilitation setting already fraught with challenges. In addition to these culinary disappointments, cleanliness appeared neglected; complaints about room conditions went largely unanswered throughout the patient’s week-long stay.

Perhaps one of the most alarming incidents reported involved post-operative care following an emergency room visit for suspected blood clots. The lack of communication from Avantara's staff regarding transportation back from the ER left this patient stranded without guidance or assistance—a situation that raised significant concerns about potential patient abandonment. The expectation that healthcare facilities should provide safe transitions back to their locations is fundamental yet seemingly bypassed in this instance due to inadequate internal procedures or oversight. Even after addressing these serious concerns with management through subsequent follow-ups, there seemed to be little proactive response until external pressures prompted action.

In stark contrast stands Billings Health and Rehab, which received more favorable feedback from family members who noted positive interactions between staff and their loved ones. While some expressed dissatisfaction with food quality—much like at Avantara—the overall sentiment leaned towards appreciation for a clean environment coupled with attentive staff who prioritized therapy needs essential for recovery amidst challenging circumstances like COVID-19 restrictions limiting access during visits.

Further reviews reveal consistent themes across facilities regarding staffing shortages impacting service delivery at both locations. Many patients reported feeling neglected due to delayed responses from aides when call lights were activated—waiting hours for assistance became commonplace during peak hours across several shifts at each establishment. Reporting shortcomings often resulted only in temporary changes rather than lasting resolutions aimed at improving overall standards within each facility.

Ultimately, these narratives reflect deep-seated systemic issues affecting skilled rehabilitation homes today—from inadequate training programs designed for caregivers tackling specialized needs post-operatively—to administrative failures regarding sufficient staffing levels required for delivering proper care effectively while meeting regulatory compliance benchmarks set forth by state health departments. As families navigate these difficult choices regarding skilled nursing services amidst medical crises involving loved ones needing extensive recuperative programs—having reliable information based on real-life experiences will ensure better-informed decisions moving forward into future placements within similar environments.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Billings Logan International (3 miles away) Billings Logan International (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Avantara Of Billings is an assisted living community located in Billings, MT. Our community offers a variety of amenities to ensure that our residents have a comfortable and enjoyable stay. These amenities include a beauty salon where residents can receive hair styling and grooming services, cable or satellite TV for entertainment, community operated transportation for easy access to nearby destinations, a computer center for technology needs, and a dining room where delicious meals are served restaurant-style.

We also provide various recreational spaces such as a fitness room and gaming room for residents to engage in physical activities and socialize with fellow residents. Our garden provides a peaceful outdoor space where residents can relax and enjoy the fresh air. For those who prefer quieter activities, we have a small library available.

At Avantara Of Billings, we prioritize the well-being of our residents by offering services to assist them in their daily lives. This includes housekeeping services to ensure clean and tidy living spaces, assistance with bathing, dressing, and transfers for those who need help with mobility, medication management to ensure timely and accurate administration of medications, and meal preparation according to special dietary restrictions such as diabetes diets.

Our community also offers various care services such as 24-hour call system for immediate assistance, 24-hour supervision to ensure the safety of our residents, mental wellness programs to support their emotional well-being, and transportation arrangement for non-medical purposes as well as doctors' appointments.

In addition to our amenities and care services, we provide opportunities for socialization through planned activities including concierge services, fitness programs, resident-run activities, scheduled daily activities, and planned day trips.

Avantara Of Billings is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worshipes theaters ,and hospitals providing easy access to essential amenities and healthcare facilities.

At Avantara Of Billings in Billings MT is committed to providing a comfortable and enriching living environment for our residents.

Nearby Places of Interest

Restaurants

  • McDonald's (0.3 miles)
  • Hardee's (0.3 miles)
  • Papa John's Pizza (0.4 miles)
  • Chen's Sushi Asian Cuisine (0.4 miles)
  • Chalet Market (0.4 miles)
  • CJ's Bar & Grill (0.4 miles)
  • Neon Pretzel (0.6 miles)

Pharmacies

  • Albertsons Pharmacy (0.3 miles)
  • Morgan Creek Compounding Pharmacy (0.5 miles)
  • Morgan Creek Compounding Pharmacy (0.8 miles)
  • Chemicals Lab - Research Chemicals for Sale - Buy Bath Salts Online - Pain Pills - Steroids (0.9 miles)
  • Juro's Pharmacy Health & Wellness (1 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.3 miles)

Physicians

  • Horizon Eye Care (0.3 miles)
  • Billings Vision & Contact Lens Clinic (0.4 miles)
  • St Vincent Occupational Health (0.5 miles)
  • Walk In Care (0.5 miles)
  • Diabetes Center (0.5 miles)
  • Drs. McBride & Steiner Optometrists (0.9 miles)
  • Vision Optical (1.1 miles)

Cafes

  • Panera Bread (0.3 miles)
  • Starbucks (1 miles)
  • Black Dog Coffee House (1.1 miles)
  • Moav Coffee House West End (1.6 miles)
  • Bull Mountain Brew (1.8 miles)
  • City Brew Coffee (2.4 miles)

Places of Worship

  • Christian & Missionary Alliance Rocky Mountain Dist (0.6 miles)
  • St Pius X Church (0.7 miles)
  • Freedom Youth & Young Adults (1.4 miles)
  • Emmanuel Baptist Church (2.5 miles)
  • American Lutheran Church (2.7 miles)

Parks

  • Rose park pool (1.1 miles)
  • Terry Park (2 miles)

Hospitals

  • SCL Health Research Institute (1.6 miles)

Transportation

  • U-Haul Moving & Storage (1.9 miles)
  • United Airlines (2.8 miles)
  • Billings Airport (2.8 miles)
  • Billings Logan International Airport (BIL) (2.9 miles)

Theaters

  • AMC CLASSIC Shiloh 14 (2.5 miles)

Frequently Asked Questions

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