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2115 Central Avenue, Billings, MT 59102
For more information about senior living options: (844) 490-3973
The staff are friendly and attentive, always checking if residents would like a beverage or snack. The facility is clean, bright, and well maintained. The rehab gym is large and well equipped for recovery. The interior courtyards are beautiful and even feature a fountain. The private rehab rooms are spacious and include a large TV. The dining options are good, with meals sometimes delivered to rooms when needed. The memory care and rehab teams are fantastic and caring, making families feel confident in the residents' care.
The facility is dirty and under-staffed, with residents not receiving timely care. The nurses are negligent and appear to care more about a paycheck than the residents. The administration is accused of neglect and prioritizing profit over patient care. Some reviews say the facility should be shut down and caution others not to use it. Residents often wait long for help, with call buttons ignored or unanswered. The meals are deplorable, served late and cold. The heating and cooling systems are inadequate, leaving residents uncomfortably hot or cold. A Christmas package for a resident was lost, and belongings were mishandled. A CNA allegedly used a resident's leg to steer a wheelchair. Staff reportedly do not communicate what medications are given, leaving residents uninformed. The facility is described as rude and unresponsive, with management ignoring complaints. Some commenters would not recommend placing a loved one there and urge others to avoid it.Avantara Of Billings is best suited for families seeking a clean, approachable setting with a solid rehab track record and a memory-care option that can feel supportive when staff are present. The rehab wing offers a large, well-equipped gym, spacious private rooms, and pleasant interior spaces that can make a transition from hospital or home easier. The Pearl Care Unit (memory care) is frequently cited by families as a place where residents seem to receive attentive care, with staff who take time to engage and monitor needs. For short-term recovery after surgery or a structured rehab stay, the environment can feel reassuring: cleanliness is evident, staffing is visible, and activities like bingo and pet visits help residents feel connected. In short, this is a practical, accommodating option when rehab goals and memory-support needs dominate the decision.
Those who require unwavering daily reliability may want to consider alternatives. Several reviews describe slow call-button responses, delays in medication administration, and a sense that care teams are stretched too thin. Instances of neglect or poor communication are not isolated anecdotes in the record, and they raise red flags for families prioritizing consistent, nurse-led daily routines. If long-term care hinges on flawless daily execution - timely baths, regular meals, and prompt attention to wounds or changes in condition - different facilities with stronger staffing stability may be wiser choices. Alternatives exist in the same market that tend to be rated more uniformly for everyday correctness and accountability.
On the upside, the facility earns credibility for cleanliness and a generally welcoming rehab environment. Families repeatedly note the facility's commitment to a tidy, home-like feel, the friendliness of many staff members, and the ability to deliver care that supports rehabilitation progress. The rehab gym's scale and equipment, plus the private rooms that tolerate longer stays, are meaningful advantages when the goal is recovery and gradual independence. In memory care, some caregivers observe meaningful routines, improved weight and sleep, and a more personal touch from dedicated CNAs and nurses. These strengths matter: they can help residents regain confidence and ease the stress of transition, which is crucial when rehab timelines are tight.
Yet the negative experiences persist in a substantial portion of the reviews, and they cannot be dismissed as rare glitches. Reports of nights and weekends with insufficient staffing, delayed assistance for necessities, and even questionable practices in some shifts suggest systemic pressure points. Some families describe overheard concerns about med handling, room assignments, and discharge planning that left them feeling unsure about safety and accountability. The most troubling accounts - allegations of neglect, mismanaged medications, and disorganized communication - point to risks that families must weigh heavily, especially for residents who require high-touch supervision or have complex medical needs. The dual reality here - competent rehab in some wings and alarming care gaps in others - sums up the central dilemma.
For families evaluating Avantara, concrete, hands-on due diligence is essential. Schedule a comprehensive tour of both the rehab and memory-care areas, request recent staffing data, and speak with frontline staff and with administration about call-light response protocols, medication administration processes, and shower schedules. Verify the climate controls in both older and newer sections to ensure consistent comfort, and ask how emergency transport back to the facility is handled after outpatient visits. Seek opportunities to observe a shift change and to review a resident's care plan alongside the social worker and nurse manager. Comparing current, real-world performance with the assurances heard during tours will help separate effective care from marketing promises.
In sum, Avantara Of Billings represents a pragmatic choice for families prioritizing a clean, reasonably comfortable rehab setting and a Pearl memory-care option that can feel attentive in the right moments. The caveat is persistent: staffing variability and occasional lapses in daily care create a real risk for residents who depend on reliable, continuous attention. For some families, the positives - cleanliness, a strong rehab orientation, and engaged staff in particular units - outweigh the concerns. For others, the fear of inconsistent care and potential neglect makes a different facility the safer choice. The best path is a careful, current assessment of the resident's care trajectory, the family's tolerance for variability, and the capacity to advocate effectively on the resident's behalf.
160 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Billings Logan International (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avantara Of Billings is an assisted living community located in Billings, MT. Our community offers a variety of amenities to ensure that our residents have a comfortable and enjoyable stay. These amenities include a beauty salon where residents can receive hair styling and grooming services, cable or satellite TV for entertainment, community operated transportation for easy access to nearby destinations, a computer center for technology needs, and a dining room where delicious meals are served restaurant-style.
We also provide various recreational spaces such as a fitness room and gaming room for residents to engage in physical activities and socialize with fellow residents. Our garden provides a peaceful outdoor space where residents can relax and enjoy the fresh air. For those who prefer quieter activities, we have a small library available.
At Avantara Of Billings, we prioritize the well-being of our residents by offering services to assist them in their daily lives. This includes housekeeping services to ensure clean and tidy living spaces, assistance with bathing, dressing, and transfers for those who need help with mobility, medication management to ensure timely and accurate administration of medications, and meal preparation according to special dietary restrictions such as diabetes diets.
Our community also offers various care services such as 24-hour call system for immediate assistance, 24-hour supervision to ensure the safety of our residents, mental wellness programs to support their emotional well-being, and transportation arrangement for non-medical purposes as well as doctors' appointments.
In addition to our amenities and care services, we provide opportunities for socialization through planned activities including concierge services, fitness programs, resident-run activities, scheduled daily activities, and planned day trips.
Avantara Of Billings is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worshipes theaters ,and hospitals providing easy access to essential amenities and healthcare facilities.
At Avantara Of Billings in Billings MT is committed to providing a comfortable and enriching living environment for our residents.
Avantara Of Billings is located at 2115 Central Avenue, Billings, MT 59102 in Yellowstone County, Montana
Avantara Of Billings on seniors.fyi includes 10 photos including images showing interior, bedroom, lighting, flag, seating area, healthcare, appliances, building, and more.
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Interior
Building
Bedroom
Dining
Landscaping
Kitchen
Lighting
Healthcare
Physical Therapy
