• Interior

    A modern lobby with comfortable seating and elegant interior design.

  • Building

    A single-story building with an American flag in front and a cloudy sky overhead.

  • Bedroom

    A modern interior featuring a bedroom with a kitchenette and contemporary furniture.

  • Dining

    A spacious dining area with neatly arranged tables and chairs, featuring wooden flooring and modern lighting.

  • Landscaping

    A building with an American flag in front, set against a partly cloudy sky.

  • Kitchen

    A modern room featuring a bed and integrated kitchen area.

  • Lighting

    A modern and cozy lounge area with comfortable seating and stylish lighting.

  • Healthcare

    A modern hospital room with a single bed and amenities.

  • Physical Therapy

    A brightly colored rehabilitation room equipped with parallel bars, a mirror, and chairs for physical therapy.

Avantara Of Billings

Avantara Of Billings is an assisted living community in Billings, MT.

Information last verified:

2115 Central Avenue, Billings, MT 59102

For more information about senior living options: (866) 208-4318

2.3 from 49 reviews
5 stars
12
4 stars
3
3 stars
2
2 stars
3
1 stars
29

Overall Review of Avantara Of Billings

caveat 12 reviews mention this

Staffing response is a major split

Many residents and families describe delayed responses to call lights and basic needs.

A recurring concern is how quickly staff respond when residents need help, including slow call-light or bell responses and situations where families report waiting for extended periods. Several reviewers describe missed or delayed care around medications, toileting, meals, or after-hours needs, and some explicitly characterize it as neglect. Other reviewers acknowledge the workload and say staff members try their best, but the negative experiences show up often enough to be a serious consideration.

common 7 reviews mention this

Cleanliness and upkeep stand out

Multiple reviewers say the facility feels clean and well maintained.

Several reviews praise the space for being clean and smelling fresh, with one person calling it organized and “homey.” Other reviewers also describe the facility as clean during visits and rehab stays, including observations about regular cleaning. There are also negative reviews that mention dirt and unpleasant odors, so cleanliness appears to vary by stay and unit.

common 5 reviews mention this

Rehab care and therapy feel mixed

Rehab experiences range from strong therapy help to concerns about skill.

Some reviewers describe rehab as helpful, mentioning a large rehab gym, therapy support, and getting back to routines such as showers and scheduled meals. One person specifically says they received physical therapy and had medications brought on schedule. Other reviews question whether the rehab wing is truly skilled, describing equipment problems, lack of adherence to orders, and needing support that they felt wasn’t delivered as expected.

common 2 reviews mention this

Memory care unit support varies

Residents in the Pearl memory care area report both reassurance and concern.

One reviewer describes good care in the Pearl Care Unit, including help with daily needs like meals and personal care. Another reviewer discusses confusion-related behaviors and explains how staff responded in context, suggesting some caregivers manage memory-care needs in a patient, supportive way. At the same time, the broader feedback on staffing and timely help shows up elsewhere, which may affect memory-care experiences.

caveat 5 reviews mention this

Food quality is frequently discussed

Residents and families disagree on whether meals are consistently good.

Positive reviews mention good food options and regular check-ins for beverages or snacks, and one person appreciated having meals delivered to rooms when the dining room was closed. Negative reviews describe meals as cold, deplorable, or not meeting expectations, including complaints about late service and food that wasn’t palatable. Overall, dining quality appears uneven across experiences.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Billings Logan International (3 miles away) Billings Logan International (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • McDonald's (0.3 miles)
  • Hardee's (0.3 miles)
  • Papa John's Pizza (0.4 miles)
  • Chen's Sushi Asian Cuisine (0.4 miles)
  • Chalet Market (0.4 miles)
  • CJ's Bar & Grill (0.4 miles)
  • Neon Pretzel (0.6 miles)

Pharmacies

  • Albertsons Pharmacy (0.3 miles)
  • Morgan Creek Compounding Pharmacy (0.5 miles)
  • Morgan Creek Compounding Pharmacy (0.8 miles)
  • Chemicals Lab - Research Chemicals for Sale - Buy Bath Salts Online - Pain Pills - Steroids (0.9 miles)
  • Juro's Pharmacy Health & Wellness (1 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.3 miles)

Physicians

  • Horizon Eye Care (0.3 miles)
  • Billings Vision & Contact Lens Clinic (0.4 miles)
  • St Vincent Occupational Health (0.5 miles)
  • Walk In Care (0.5 miles)
  • Diabetes Center (0.5 miles)
  • Drs. McBride & Steiner Optometrists (0.9 miles)
  • Vision Optical (1.1 miles)

Cafes

  • Panera Bread (0.3 miles)
  • Starbucks (1 miles)
  • Black Dog Coffee House (1.1 miles)
  • Moav Coffee House West End (1.6 miles)
  • Bull Mountain Brew (1.8 miles)
  • City Brew Coffee (2.4 miles)

Places of Worship

  • Christian & Missionary Alliance Rocky Mountain Dist (0.6 miles)
  • St Pius X Church (0.7 miles)
  • Freedom Youth & Young Adults (1.4 miles)
  • Emmanuel Baptist Church (2.5 miles)
  • American Lutheran Church (2.7 miles)

Parks

  • Rose park pool (1.1 miles)
  • Terry Park (2 miles)

Hospitals

  • SCL Health Research Institute (1.6 miles)

Transportation

  • U-Haul Moving & Storage (1.9 miles)
  • United Airlines (2.8 miles)
  • Billings Airport (2.8 miles)
  • Billings Logan International Airport (BIL) (2.9 miles)

Theaters

  • AMC CLASSIC Shiloh 14 (2.5 miles)

Frequently Asked Questions

Where is Avantara Of Billings?
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