The Riverview Care Center

Pros

• The staff at the community is pleasant and has been very helpful in providing care.
• Residents are engaged in a variety of activities, including games, exercise, and crafts.
• The facility is neat and tidy, creating a welcoming atmosphere for residents.
• The apartments are suitably sized with nice furnishings and ample storage.
• There is a diverse list of planned activities available for residents to enjoy.
• The dining room offers appetizing menu options and provides meals that residents can have delivered if preferred.
• Overall, the Riverview assisted living facility is perceived as a well-tended environment where residents receive care as needed.

Cons

• The community had a very dark atmosphere and everything appeared dingy and unorganized, suggesting it was not tour ready at all.
• There was a water leak on one of the floors, which created accessibility issues for visitors.
• The paraprofessional staff seemed guarded when discussing medication with family members, leading to frustration.
• Medical records could not be obtained without consent from the sister's son, causing undue stress for both the sister and her family.
• The social worker avoided communication with concerned family members despite multiple attempts to meet.
• The doctor prescribed unnecessary medications that caused adverse reactions in residents.
• A resident who was at high risk for falls was often left alone in the facility, raising safety concerns.
• The overall experience led to dissatisfaction with the family's ability to manage their loved one's care efficiently within the facility.

Summary

The experience of families with loved ones in assisted living facilities can vary greatly, as evidenced by the differing reviews of various communities. One particular facility left a negative impression on a family member who was seeking a suitable environment for their mother. The reviewer expressed disappointment at the overall atmosphere, describing it as dark and dingy. They noted a palpable sense of disorganization during their visit, which left them questioning whether the site was genuinely prepared to welcome prospective residents. One alarming issue highlighted was a water leak that prevented access to certain floors, further contributing to the reviewer’s concerns about safety and maintenance standards.

Compounding these concerns were the interactions the reviewer had with the paraprofessional staff. While they were friendly towards her sister, when it came to discussing medication inquiries, there seemed to be an air of guardedness. As someone with nursing qualifications herself, this evasive behavior raised red flags about transparency in care practices and protocols at the facility. The necessity for one family member—her sister’s son—to provide consent before accessing medical records created additional complications in managing her sister's healthcare needs. This lack of clear communication only fueled frustrations after learning that this specific facility did not accept Humana insurance coverage for rehabilitation services.

Another family member shared their experience regarding their high-risk sister who often felt abandoned while at this community. In three attempts to speak with the social worker overseeing care plans, she found herself continually avoided and unheard. Despite her efforts to inquire about available options for relocation or better care for her sister, she was met with resistance from both staff and family members alike. Disconcertingly, she also discovered that her sister was prescribed numerous medications—many seemingly unnecessary—that could result in adverse reactions rather than optimal health outcomes.

In stark contrast to these negative experiences is another narrative detailing positive impressions from another resident’s transition into an assisted living community. A brother's move into his new home proved fruitful as his family reported satisfaction with every aspect of care he received. His comfort became evident through his interactions with pleasant staff members who maintained cleanliness throughout the premises while providing thoughtful engagement through organized activities tailored towards residents' interests.

This relatively well-managed community presented opportunities for residents to participate in games, exercise sessions, crafts, conversation groups, and much more—illustrating an active lifestyle designed within its structure aimed at nurturing both physical and mental well-being. Family members noted how impressed they were by common areas outfitted with amenities intended for leisure and relaxation: lounges furnished for gatherings while also promoting social interaction among residents.

When reviewing meal options available within this same community, it appeared that dining experiences contributed positively toward resident satisfaction too; appetizing menu selections coupled with regular snack offerings seemed likely sources of contentment among those residing there. With assurances that meals could also be delivered upon request when privacy was desired during mealtimes provided a reassuring sense of autonomy amid communal living arrangements.

Even though perceptions heavily fluctuate across different communities—from feelings of worry regarding communication breakdowns surrounding health management practices to uplifting narratives emphasizing attentive caregiving—the overarching goal remains clear: families seek safe environments where their loved ones can thrive regardless of individual circumstances or challenges faced within each unique facility setting.

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This area of St. Louis, Missouri offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient place to live. With several parks nearby, such as Carondelet Park and Tower Grove Park, residents can enjoy outdoor activities and leisurely walks. In terms of healthcare, there are multiple pharmacies and hospitals in the vicinity, including St Alexius Hospital and SSM Cardinal Glennon Children's Medical Center. Additionally, there are several restaurants and cafes for dining options, as well as places of worship for spiritual needs. Transportation options like Jet Aviation and Amtrak provide easy access to other parts of the city. Overall, this area provides a blend of recreational opportunities, healthcare facilities, dining options, and transportation services that could enhance the quality of life for seniors contemplating living here.

Parks

• Carondelet Park (1.3 miles)
• Tower Grove Park (3.3 miles)
• Willmore Park (3.3 miles)
• Grant's Trail (3.4 miles)
• Francis Park (3.6 miles)
• Jefferson Barracks County Park (4 miles)
• Lafayette Park (4.1 miles)

Pharmacies

• Walgreens (1.4 miles)
• Walgreens (2.6 miles)
• Walgreens (2.7 miles)
• Walgreens (2.9 miles)
• Schnucks Lemay (3 miles)
• Walgreens (3.6 miles)
• Walgreens (3.6 miles)

Hospitals

• St Alexius Hospital (1.6 miles)
• SSM Cardinal Glennon Children's Medical Center (4.1 miles)
• Jefferson Barracks VA Medical Center (5.2 miles)
• The Rehabilitation Institute of St Louis (5.3 miles)
• St Louis Children's Hospital (5.4 miles)
• VA Medical Center Spinal Cord Injury Program (5.6 miles)

Restaurants

• Riverside Diner (1.8 miles)
• The Civil Life Brewing Company (2.2 miles)
• The Beerhouse (2.5 miles)
• Friendly's Bar And Grill (2.7 miles)
• McDonald's (2.8 miles)
• Venice Cafe (2.9 miles)
• Frazer's Restaurant & Lounge (2.9 miles)

Places of Worship

• St Johns Lutheran Church (2.3 miles)
• St Raphael the Archangel Church (3.5 miles)
• St Ambrose Church (4 miles)
• St Matthias Catholic Church (5.1 miles)
• Peace Lutheran Church & Preschool (5.7 miles)
• Old Orchard Church (5.8 miles)

Transportation

• Jet Aviation (4.5 miles)
• Amtrak (4.7 miles)
• Zooline Railroad The Wild (5.8 miles)

Physicians

• Southwest Medical Center (4.6 miles)
• BJC Behavioral Health Service - Dinu Petru Gangure MD (5.2 miles)
• Barnes-Jewish Hospital (5.2 miles)

Cafes

• Starbucks (4.8 miles)
• Starbucks (5.1 miles)
• Starbucks (5.3 miles)