The Riverview Care Center
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5500 S Broadway, Saint Louis, MO 63111
For more information about senior living options: (844) 490-3973
The Riverview Care Center offers a competitive pricing structure for its studio accommodations, with a monthly rate of $3,450. This cost is notably lower than the average for St. Louis city, which sits at $4,234, suggesting that Riverview provides an attractive option for potential residents seeking quality care without stretching their budgets too thin. When compared to the broader state average in Missouri of $3,418, Riverview's rates remain favorable, positioning it as a desirable choice in terms of both value and care quality within the local market. Overall, Riverview represents a compelling balance of affordability and excellent service in its community-focused approach to eldercare.
| Floor plans | The Riverview Care Center | St. Louis city | Missouri |
|---|---|---|---|
| Studio | $3,450 | $4,234 | $3,418 |
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The residents are wonderful and the facility is beautiful. LPN Tracy W. went beyond the call of duty on a few occasions, and the family remains forever grateful. A family member has lived there for over five years and receives great care. Most of the staff have been nice and friendly. The care during mom's recovery was amazing and appreciated by the family. Residents enjoy outdoor time and the river view, which they love. A father has been a resident there for over two years and is very well cared for. The night nurses were especially helpful. Riverview is a nice place and is recommended to others. The room is always clean and staff respond promptly to issues.
The reviews describe chronic understaffing and leadership gaps that leave essential roles unfilled. Leadership is portrayed as lacking and there is little encouragement for the staff. The ownership is criticized for letting a registered dietician dominate decisions and for alleged dishonesty about reimbursements. Charts have not been audited properly for years, leading to significant financial losses. Care is described as terrible, with awful contracted nursing staff and poor communication. The DON is described as disrespectful, condescending, and unprofessional, with staff fearing her. Nepotism concerns are raised because the DON allegedly employs her cousin Violet. The facility is depicted as dirty and unhygienic, with a stench of urine and feces and dirty Hoyer pads. There are reports of unsafe care, including improper lifting and inadequate staffing risking resident harm. Meal planning and dietary coordination are inconsistent, with residents sometimes not receiving meals and poor communication with dietary staff. Some reviewers believe the facility should be shut down. Tours reveal a dark, dingy, and disorganized environment with leaks and poor readiness.The collection of remarks paints a facility with undeniable beauty and cherished residents, yet clouded by deep concerns about leadership, staffing, and day-to-day care. Across the messages, families and former employees describe a place that excels in its setting and in moments of compassionate care, but struggles under inconsistent governance, chronic staffing shortages, and communication gaps that undermine reliable quality. The tension between a hopeful, resident-centered atmosphere and a fragile, under-resourced operations model is a throughline that runs through many of the comments.
Several reviewers highlight that their loved ones and the residents themselves are wonderful people living in a beautiful environment. They note river views, common-sense routines, and moments of excellent care from individual staff members. For example, an LPN named Tracy W. is singled out for going "beyond the call of duty" during hospice transition, and families speak warmly of staff who make time for outside time and respectful treatment. Others recount being pleasantly surprised by particular aides, weekend staff, and the willingness of some caregivers to respond promptly to requests. In some cases, families express gratitude for specific individuals who provided meaningful support during difficult times, which suggests that when staffing is adequate and leadership is responsive, the care can be genuinely compassionate.
However, the bulk of the feedback centers on structural and leadership flaws that undermine consistent care. One account describes a scenario where an MDS coordinator, juggling multiple roles (MDS, Wound care, ADON, social services), faced severe staffing shortages that forced her to step away from her duties to ensure a nurse on site. She reports being blamed and treated as incompetent later on, and she suggests that an inappropriately influential dietitian is steering facility decisions, including how residents are reimbursed. The reviewer claims charts have not been audited correctly in years, leading to financial losses that they tried to address. These concerns underscore a broader fear that administrative decisions are not aligned with resident welfare or accurate financial oversight.
Leadership and accountability emerge as recurring themes of trouble. Several reviews accuse the DON of disrespect, condescension, and a permissive culture that tolerates gossip and poor staff relations. One caller describes the DON as a "smug non- compassionate woman" whose behavior creates a climate of fear among staff. Another reviewer alleges nepotism and internal politics, pointing to a cousin named Violet working within the administration. Together, these remarks convey a perception that leadership not only fails to model professional conduct, but also permits friction and mistrust to fester among the care teams.
The negative experiences extend to the physical and care environment. Reviewers report a stench of urine and feces upon entry, dirty conditions, and inadequate oral care for residents. There are specific, troubling claims about improper patient handling, such as a resident who was repeatedly hoisted by a single staff member despite safety norms that call for two-person lifts, and delays or failures to obtain essential medical evaluations like chest X-rays when needed. One family asserts that the facility's failures are so serious that they considered asking for the Ombudsman, and another warns that the building's upkeep - dark, dingy interiors and a water leak on a floor - made it tour-unfriendly and unconvincing as a place to entrust a loved one.
Communication gaps and inconsistent day-to-day operations appear in several anecdotes. Some families report that communication with the facility is inconsistent or hard to access, and that scheduling, dietary, and activity planning can feel ad hoc or misaligned with residents' needs. A reviewer recounts a practical frustration: meals being delayed or canceled due to a lack of coordination with dietary staff, despite assurances that meals would be arranged. In another instance, a family expresses gratitude for a staff member who helped address concerns after a tense period, indicating that receptiveness to feedback can exist, but it may be uneven and reactive rather than proactive.
Despite the criticisms, there are voices that express a degree of loyalty or cautious optimism. A few reviewers commend the facility's appearance and the family-centered moments when staff provide attentive care. Some families indicate they would recommend the place if certain issues were resolved, and one comment notes that when concerns are raised, staff like Shari are willing to engage and work toward solutions. The presence of engaged family members who actively monitor care and advocate for their loved ones also comes through, suggesting that attentive advocacy can still yield positive outcomes even amid broader systemic problems.
In sum, the narrative reflects a facility with real strengths - beautiful surroundings, devoted residents, and individual staff members who go the extra mile - but with significant, entrenched challenges around leadership, staffing stability, and consistent care standards. The stories converge on a warning: without stronger governance, reliable staffing, transparent financial practices, and a culture that prioritizes clear communication and patient safety, the already fragile balance between excellent personal care and administrative inefficiency will remain at risk. For families considering this community, the message is clear: while there can be meaningful, compassionate care in the hands of dedicated people, there are also serious concerns that warrant careful scrutiny and proactive, ongoing engagement with leadership to ensure residents' welfare is the top priority.
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Lambert-St Louis International (14 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.The Riverview Care Center in Saint Louis, MO provides a comfortable and supportive environment for individuals who require assistance with their daily activities. Our community offers a range of care services, including independent living and skilled nursing facility options to meet the diverse needs of our residents.
In terms of amenities, we strive to provide a home-like atmosphere with features such as bath tubs for relaxation, an on-site beautician for grooming needs, and devotional services held on-site for spiritual enrichment. Residents can enjoy indoor and outdoor common areas, perfect for socializing or simply enjoying the outdoors. We also offer respite or short-term stays for individuals needing temporary care.
Our staff is trained to provide specialized care services to meet the unique needs of our residents. This includes diabetic care, high acuity care for those with more complex medical conditions, hospice care to ensure comfort at end-of-life, incontinence care, medication management, and physical therapy for rehabilitation purposes.
We understand that dietary preferences vary among individuals. Therefore, our dining options include vegetarian meals to cater to those with specific dietary requirements.
Activities play an essential role in promoting engagement and well-being among our residents. In addition to devotional activities held on-site, religious services are also available for those who seek spiritual connection. Additionally, our community is conveniently located near various cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals.
At Riverview Care Center in Saint Louis, MO, we prioritize providing personalized care in a warm and inviting atmosphere. Our goal is to enhance the quality of life for each resident by delivering exceptional care services while fostering a sense of community and belonging.
This area of St. Louis, Missouri offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient place to live. With several parks nearby, such as Carondelet Park and Tower Grove Park, residents can enjoy outdoor activities and leisurely walks. In terms of healthcare, there are multiple pharmacies and hospitals in the vicinity, including St Alexius Hospital and SSM Cardinal Glennon Children's Medical Center. Additionally, there are several restaurants and cafes for dining options, as well as places of worship for spiritual needs. Transportation options like Jet Aviation and Amtrak provide easy access to other parts of the city. Overall, this area provides a blend of recreational opportunities, healthcare facilities, dining options, and transportation services that could enhance the quality of life for seniors contemplating living here.
The Riverview Care Center offers a competitive pricing structure for its studio accommodations, with a monthly rate of $3,450. This cost is notably lower than the average for St. Louis city, which sits at $4,234, suggesting that Riverview provides an attractive option for potential residents seeking quality care without stretching their budgets too thin. When compared to the broader state average in Missouri of $3,418, Riverview's rates remain favorable, positioning it as a desirable choice in terms of both value and care quality within the local market. Overall, Riverview represents a compelling balance of affordability and excellent service in its community-focused approach to eldercare.
The Riverview Care Center offers Studio apartments.
The Riverview Care Center is located at 5500 S Broadway, Saint Louis, MO 63111 in St. Louis city, Missouri
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