The Riverview
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5500 South Broadway, St. Louis, MO 63111
For more information about senior living options: (844) 490-3973
The Riverview offers a premium care environment, with costs reflecting its commitment to quality and service. For those seeking semi-private accommodations, the monthly cost is $4,995, which notably exceeds both the St. Louis city average of $3,994 and the broader Missouri average of $3,772. In terms of private rooms, The Riverview's rate of $5,730 aligns closely with St. Louis city at $5,727 but significantly surpasses the state average of $4,483. These figures suggest that while The Riverview may come with a higher price tag compared to local and state averages for semi-private options, it competes more directly in the private room category, indicating a focus on delivering exceptional amenities and personalized care for its residents.
| Floor plans | The Riverview | St. Louis city | Missouri |
|---|---|---|---|
| Semi-Private | $4,995 | $3,994 | $3,772 |
| Private | $5,730 | $5,727 | $4,483 |
The residents are wonderful and the facility is beautiful. She received amazing care as she transitioned. He has lived there for over five years with progressive MS and receives great care. They took pretty good care of his father. He was pleased with his nurses and caregivers. The father's room is always clean. The staff do a wonderful job so families do not have to worry. The reviewer would recommend Riverview to anyone.
The facility is described as delivering terrible care with understaffing, poor communication, and shifting expectations. There is a widespread lack of leadership and no real encouragement for staff or management. It is alleged that a registered dietician makes facility decisions and may be lying about full reimbursements from residents. The charts have not been audited in years, contributing to significant financial losses and mismanagement. The DON is described as disrespectful, condescending, and unprofessional, with staff fearful of her; nepotism is alleged. The physical environment is filthy, with odors of urine and feces, and basic hygiene (including oral care) is neglected. Safety concerns include improper use of hoyer lifts, understaffing, and underpayment of staff.Riverview appears in these accounts as a place of real contrasts - the kind of facility that can be a source of comfort and pride for families and residents, even as it struggles with leadership gaps, staffing shortages, and administrative tensions. The stories run hot and cold: residents describe caring, attentive moments and beautiful surroundings, while families and former staff flag ongoing problems with leadership, communication, and oversight. One recurring thread is the sense that the people who deserve steady guidance and reliable systems often find themselves operating in a vacuum where decisions are made at the top with little or no frontline buy-in.
Several comments center on staffing and leadership, painting a picture of a facility stretched thin. A former MDS coordinator recounts being pulled in too many directions due to a lack of staff - balancing MDS, wound care, ADON responsibilities, and social services while trying to keep a nurse on site. The result, in this view, was that important duties fell behind, and the coordinator says she was criticized for not doing her job and treated as incompetent. This reflection underscores a broader concern: without adequate leadership and enough hands on deck, even well-intentioned professionals can struggle to maintain quality care. The sense of being overwhelmed is paired with reports of misalignment between the actual needs of residents and the decisions being made by leadership.
The role of leadership in particular is a hot-button issue. Several accounts allege inappropriate influence from a registered dietitian who supposedly makes facility-wide decisions, and there are suspicions of dishonesty about reimbursements supposedly received by residents. The claims extend to charts that allegedly have not been audited for years, with financial losses attributed to this lack of oversight. The combination of perceived financial mismanagement and distrust in the leadership has left some families disheartened about the facility's long-term viability. The emotional weight of these concerns is palpable in a sector where financial and regulatory stability are inseparable from residents' day-to-day care.
Not all feedback is negative, however. Mixed experiences with bedside care and daily life within Riverview appear across the testimonials. Some residents and family members describe caregivers who go above and beyond, particularly during end-of-life care. One hospice experience is described as "amazing" and "beyond the call of duty" by a family member, highlighting moments of compassion from an LPN who stood out in a difficult time. Others speak of friendly, attentive staff who make sure loved ones get outside time and a view of the river, which is repeatedly cited as a meaningful touchstone for those living there. There are also mentions of relatively positive experiences on weekends or during certain shifts, where communication felt more responsive and requests were handled in a timely fashion.
Yet these positive notes are juxtaposed with serious concerns about day-to-day operations. Several reviews depict a facility where communication breaks down, where "the mail is not where it should be," and where "moving the goal post" becomes the norm. Families recount ongoing issues with meal services - delays, miscommunications about dietary needs, and even instances where meals were canceled or not delivered as planned - leading to frustration and a sense that the residents' basic comfort and nutrition were not consistently safeguarded. In one particularly pointed reflection, a family describes the dining and dietary staff as eventually addressing concerns after initial disappointment, but not before repeated issues that affected a loved one's diet and well-being.
Safety, cleanliness, and proper patient handling emerge as other major concerns. One account describes the facility as having a strong odor of urine and feces, with inadequate oral care and dirty conditions on the floor and furniture. There are alarming accusations about improper use of hoyer lifts, potential neglect, and a lack of timely medical evaluation when a resident showed signs of pneumonia. The DON, named as Rose White in several reviews, is repeatedly criticized for disrespect, lack of compassion, and a culture of fear among staff. Allegations of nepotism - cousin Violet being part of the same leadership circle - further color the narrative with concern about fairness and professional boundaries. The overarching message is that, for some residents, the care environment feels understaffed, undertrained, and inadequately supervised, with real consequences for safety and dignity.
In the midst of criticism, a few voices offer balanced or hopeful perspectives. Some reviewers note that a number of caregivers are kind, patient, and capable, and that families feel supported when communication works, especially during difficult transitions or when they take an active role in oversight. A recurring sentiment is that Riverview could be an excellent place with improved leadership, clearer accountability, better internal communication, and more rigorous auditing of charts and finances. There's also a sense from several remarks that, when specific concerns are raised and addressed by supervisors or managers like Shari, improvements can be made and family members can regain confidence in the facility.
Taken together, the reviews present a complex portrait: a facility that holds significant potential rooted in pleasant surroundings, strong resident relationships, and compassionate individual caregivers, but that is simultaneously plagued by leadership gaps, inconsistent communication, staffing shortages, and serious safety and administrative concerns. The stories imply that without decisive changes at the top - strengthened leadership, more stable staffing, transparent budgeting and auditing, and a culture of accountability - the good aspects of Riverview's environment may be overshadowed by the risks and frustrations voiced by families and staff. In the eyes of many who care for its residents, Riverview's future hinges on turning these concerns into concrete, sustained improvements that prioritize dignity, safety, and reliable caregiving as the foundation of every day.
11 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Hospice AgencyHospice agencies provide compassionate end-of-life care and support for seniors, helping them maintain dignity and quality of life during their final days. They offer specialized medical services, emotional support, and comfort to both the senior and their loved ones. Having access to a hospice agency can greatly improve the overall well-being of seniors as they navigate this difficult transition.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (14 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Riverview in St. Louis, MO is a comprehensive assisted living community that provides a range of care services to meet the needs of its residents. We offer Board and Care Home, Hospice Agency, Memory Care, Respite Care, and Skilled Nursing Facility options to ensure that individuals receive the level of care they require.
Our community boasts a variety of amenities designed to enhance the comfort and convenience of our residents. A spacious dining room is available for meals, fully furnished accommodations provide a cozy living space, and an outdoor garden offers a peaceful retreat for relaxation. Housekeeping services are provided to maintain cleanliness and move-in coordination assistance is available to make the transition into our community seamless. Residents can also enjoy access to telephone services and Wi-Fi/high-speed internet connectivity.
At The Riverview, we prioritize the well-being of our residents by offering comprehensive care services. Our team provides assistance with activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers ensures that each individual's medical needs are met effectively. We offer specialized programs for dementia and mild cognitive impairment, along with diabetes diet management for those with specific dietary requirements.
Transportation services are available for medical appointments, guaranteeing easy accessibility to necessary healthcare professionals. Meals are prepared and served on-site while medication management ensures that each resident receives their medications as prescribed. Mental wellness programs are offered to support overall emotional health.
Engaging activities are scheduled daily to promote socialization and mental stimulation among residents. Nearby cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals provide ample opportunities for recreation and easy access to essential services.
At The Riverview in St. Louis, MO, we take pride in providing exceptional care within a welcoming environment where residents can thrive physically and emotionally.
The Riverview offers a premium care environment, with costs reflecting its commitment to quality and service. For those seeking semi-private accommodations, the monthly cost is $4,995, which notably exceeds both the St. Louis city average of $3,994 and the broader Missouri average of $3,772. In terms of private rooms, The Riverview's rate of $5,730 aligns closely with St. Louis city at $5,727 but significantly surpasses the state average of $4,483. These figures suggest that while The Riverview may come with a higher price tag compared to local and state averages for semi-private options, it competes more directly in the private room category, indicating a focus on delivering exceptional amenities and personalized care for its residents.
The Riverview is located at 5500 South Broadway, St. Louis, MO 63111 in St. Louis city, Missouri
The features offered at The Riverview are designed to create a supportive and enriching environment for residents experiencing dementia or Alzheimer's disease. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while meal preparation ensures that nutritional needs are met, accommodating specific dietary restrictions and preferences. Medication management is crucial for maintaining health stability, preventing complications from missed doses. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through close coordination with healthcare providers. Activities of daily living assistance promotes independence while enhancing quality of life by encouraging social interaction and engagement in meaningful activities. The availability of 24-hour supervision provides security, reducing anxiety for both residents and families. Programs tailored to mental wellness and specialized memory care address cognitive challenges directly, offering support for those with mild cognitive impairment as well as more advanced stages of dementia. Collectively, these features foster a compassionate atmosphere that prioritizes both physical health and emotional well-being, essential components in the management of memory-related conditions.
The Riverview on seniors.fyi includes 4 photos including images showing interior, living room, fireplace, decor, seating area, dining, windows, natural light, and more.
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
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