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Windsor Estates in St. Charles, MO

Windsor Estates is an assisted living and memory care community in St. Charles, MO.

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Windsor Estates in St. Charles, MO

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  • Interior

    A cozy bedroom with a large bed, ornate wooden furniture, and elegant curtains.

  • Decor

    An elegant dining area with neatly set tables, comfortable chairs, and natural decor.

  • Living Room

    An open-plan living space with a cozy sofa, dining table, and a kitchen area.

  • Bedroom

    A cozy bedroom featuring a floral-patterned bedspread, a bedside lamp, and wooden closet doors.

  • Dining

    An elegant dining room setup with round tables, soft lighting, and comfortable chairs.

  • Kitchen

    A cozy kitchen area in an apartment featuring a small dining table with stools and essential appliances.

  • Lighting

    A well-lit patient room featuring a bed, recliner chair, and comfortable furnishings.

  • Bathroom

    A modern bathroom featuring a shower, sink, and elegant curtains.

  • Piano

    An elderly couple joyfully playing music together, with one on the piano and the other on the clarinet.

  • Plant

    A cozy living room setup featuring a stylish sofa with decorative pillows, a wooden coffee table, and a potted plant.

2150 West Randolph Street, St. Charles, MO 63301

For more information about senior living options: (866) 208-4318

3.7 from 96 reviews
5 stars
56
4 stars
10
3 stars
3
2 stars
2
1 stars
25

Overall Review of Windsor Estates

common 34 reviews mention this

Staff is often described as caring

Residents and families frequently describe the staff as caring, kind, and professional.

A large share of reviews highlight the staff’s attitude, with many families saying caregivers were respectful, attentive, and responsive to concerns. Several reviews also credit specific team members for helping during rehab, transitions, or day-to-day needs. A smaller set of reviews goes the other direction, describing rude staff, poor communication, or delays in getting help, especially when call buttons are used.

differentiator 12 reviews mention this

Care and rehab support get praise

Many reviewers praise therapy and care coordination for rehab outcomes.

Multiple reviews mention physical or rehabilitation therapy as a bright spot, describing therapy teams as attentive and able to help residents regain strength or mobility. Families also describe smoother communication and follow-up after leadership changes, as well as staff helping sort out issues during admission and discharge. Even some reviews that were otherwise negative single out therapy as better than the nursing experience.

caveat 4 reviews mention this

Memory and supervision concerns show up

Some reviews raise concerns about supervision and timely assistance.

While some families say their loved ones were happier and safer, other reviews describe serious supervision and response problems in skilled nursing, including long waits for help and emergencies not being addressed promptly. In one account involving a resident with dementia, the reviewer reports they repeatedly sought help and ultimately needed outside intervention. These reports point to inconsistencies in how quickly residents can get assistance when they need it most.

caveat 5 reviews mention this

Communication can be a challenge

Several families report delayed or missing communication.

Some reviews say call responses and follow-ups were inconsistent, including unanswered calls or delayed responses after concerns were raised. There are also complaints about nursing communication during medical situations, where reviewers felt they did not receive clear answers or timely medication handling. A different set of reviews contrasts this by saying leadership improved follow-up and made it easier for families to get concerns addressed.

common 6 reviews mention this

Dining and facility services vary

Dining quality is mentioned frequently, with both positive and negative feedback.

A number of reviews mention meals and describe them as good, with enough options for people who don’t want the standard entree. Others criticize food as cold, hard to recognize, or generally poor. Beyond food itself, some reviews tie satisfaction to daily routines like whether residents are getting help and getting meals on schedule.

  • An elegant dining area with neatly set tables, comfortable chairs, and natural decor.
  • An open-plan living space with a cozy sofa, dining table, and a kitchen area.
  • An elegant dining room setup with round tables, soft lighting, and comfortable chairs.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)
  • Independent Living Independent Living
  • Memory Care Memory Care
  • Respite Care Respite Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Lambert-St Louis International (8 miles away) Lambert-St Louis International (8 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Parks

  • Blanchette Memorial Hall (0.1 miles)
  • Frontier Park (1.6 miles)
  • Kwanis Park (2.2 miles)
  • Vogt Brothers Park (3.4 miles)
  • Schaefer Park (5 miles)
  • Creve Coeur Park (5.2 miles)
  • St Ferdinand Park (8.6 miles)

Hospitals

  • St Joseph's Hospital (1.3 miles)
  • DePaul Health Center - Emergency Room (4.4 miles)
  • DePaul Hospital (4.4 miles)
  • Barnes Jewish Medical Building (5.1 miles)
  • Barnes-Jewish West County Hospital (8.6 miles)

Restaurants

  • Raising Cane's Chicken Fingers (1.4 miles)
  • Nacho's Fresh Mex (1.7 miles)
  • McDonald's (1.9 miles)
  • McDonald's (2 miles)
  • Gingham's Homestyle Restaurant (2.5 miles)
  • McDonald's (2.8 miles)
  • Dave & Buster's (3.1 miles)

Pharmacies

  • Schnucks (1.5 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (2 miles)
  • Walgreens (2.2 miles)
  • Schnucks (2.8 miles)
  • Walgreens (2.8 miles)
  • Dierbergs (2.9 miles)

Physicians

  • Walsh, Martin Ssm Health Outpatient Center Veterans Memorial Parkway (2.3 miles)
  • Professional Building 1 (5 miles)
  • Advanced Bone & Joint formerly St Peters Bone & Joint (5.6 miles)
  • Clarkson Eyecare (7.6 miles)
  • SSM Family Medicine (8.4 miles)
  • Ssm St Joseph Medical Park (8.5 miles)

Theaters

  • AMC Streets Of St Charles 8 (2.4 miles)
  • Marcus Theatres (3.4 miles)

Places of Worship

  • St Cletus Catholic Church (2.7 miles)
  • Harvester Nazarene NMI (5.5 miles)
  • Jungs Station Baptist Church (5.6 miles)

Cafes

  • Sugar Beans Coffee House (4.4 miles)
  • Starbucks (8.2 miles)
  • Panera Bread (8.4 miles)
  • Made. by Lia (8.6 miles)

Transportation

  • Terminal 1 (7.5 miles)
  • St. Louis Lambert International Airport (STL) (7.6 miles)
  • Terminal 1 Passenger Pickup (7.6 miles)
  • TSA PreCheck A Gates (7.6 miles)
  • TSA Security Checkpoint Gates C & D (7.6 miles)
  • Budget Rent A Car (8 miles)
  • Hertz Rent A Car (8.2 miles)

Frequently Asked Questions

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Related Resources

  • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

    Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

  • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

    The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.

  • how to talk to someone with dementiaHow to Communicate with a Loved One Living with Dementia: 10 Supportive Strategies

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